FORD ESCAPE 2020

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
72
Recalls

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V467000 SAFETY RECALL
694.3K Vehicles Affected
Recall Date: Jul 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S76
Recall Date: Jul 11, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V345000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S54
Notice Date: Jun 27, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V165000 SAFETY RECALL
33.6K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S21
Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V330000 SAFETY RECALL
9.3K Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S33
Notice Date: May 22, 2024
Recall Date: May 10, 2024
Ford Motor Company
NHTSA Campaign: 23V380000 SAFETY RECALL
125.3K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S27
Notice Date: May 3, 2024
Recall Date: May 26, 2023
Ford Motor Company
NHTSA Campaign: 22V859000 SAFETY RECALL
521.7K Vehicles Affected
Recall Date: Nov 18, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S73
Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022
Ford Motor Company
NHTSA Campaign: 22V484000 SAFETY RECALL
100.7K Vehicles Affected
Recall Date: Jul 7, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S47
Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
NHTSA Campaign: 22V331000 SAFETY RECALL
27 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S33
Notice Date: Aug 8, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 22V191000 SAFETY RECALL
345.5K Vehicles Affected
Recall Date: Mar 25, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S21
Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
NHTSA Campaign: 21V011000 SAFETY RECALL
147 Vehicles Affected
Recall Date: Jan 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S02
Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021
Ford Motor Company
NHTSA Campaign: 20V635000 SAFETY RECALL
689 Vehicles Affected
Recall Date: Oct 15, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S59
Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V550000 SAFETY RECALL
97 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S49
Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V415000 SAFETY RECALL
68 Vehicles Affected
Recall Date: Jul 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S35
Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints
Ford Motor Company
Campaign: 11583818 Other
Apr 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver's side door stated popping when you open or close the door. No warning of any kind 4/18/24. It is harder to open and close requiring more forch than normal. The window also does not always go up or down all the time. The window has been an issue for a couple of months. We tried lubricating the arm, before we read online of the issue. We do have 3 small holes when the apprent tac welding once was. Very concerned that the door will not latch properly or remain closed during operation of vehicle. We have had the vehicle since it was brand new there is approximately 38,000 to 39,000. We can take to Ford dealer if you like for confirmation.

Corrective Action:

Driver's side door stated popping when you open or close the door. No warning of any kind 4/18/24. It is harder to open and close requiring more forch than normal. The window also does not always go up or down all the time. The window has been an issue for a couple of months. We tried lubricating the arm, before we read online of the issue. We do have 3 small holes when the apprent tac welding once was. Very concerned that the door will not latch properly or remain closed during operation of vehicle. We have had the vehicle since it was brand new there is approximately 38,000 to 39,000. We can take to Ford dealer if you like for confirmation.

Additional Notes:

Driver's side door stated popping when you open or close the door. No warning of any kind 4/18/24. It is harder to open and close requiring more forch than normal. The window also does not always go up or down all the time. The window has been an issue for a couple of months. We tried lubricating the arm, before we read online of the issue. We do have 3 small holes when the apprent tac welding once was. Very concerned that the door will not latch properly or remain closed during operation of vehicle. We have had the vehicle since it was brand new there is approximately 38,000 to 39,000. We can take to Ford dealer if you like for confirmation.

Manufacturer: FORD
Mfg Campaign: 11583818
Notice Date: Apr 18, 2024
Recall Date: Apr 18, 2024
Ford Motor Company
Campaign: 11583667 Other
Apr 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My Escape only has 60k miles on it. I got off work and needed to open my passenger door to get my work bag. Being a single mom, my kids ride in the back and the passenger seat is rarely used. I opened the door and it fell apart. The arm on the door just broke. Now I'm stuck with a hefty bill on a newer car. I am not sure how it broke, it just snapped halfway into opening. Ford told me this should be a recall ad they are seeing tons of it. Now I'm worried will my doors open going down the road with my kids?

Corrective Action:

My Escape only has 60k miles on it. I got off work and needed to open my passenger door to get my work bag. Being a single mom, my kids ride in the back and the passenger seat is rarely used. I opened the door and it fell apart. The arm on the door just broke. Now I'm stuck with a hefty bill on a newer car. I am not sure how it broke, it just snapped halfway into opening. Ford told me this should be a recall ad they are seeing tons of it. Now I'm worried will my doors open going down the road with my kids?

Additional Notes:

My Escape only has 60k miles on it. I got off work and needed to open my passenger door to get my work bag. Being a single mom, my kids ride in the back and the passenger seat is rarely used. I opened the door and it fell apart. The arm on the door just broke. Now I'm stuck with a hefty bill on a newer car. I am not sure how it broke, it just snapped halfway into opening. Ford told me this should be a recall ad they are seeing tons of it. Now I'm worried will my doors open going down the road with my kids?

Manufacturer: FORD
Mfg Campaign: 11583667
Notice Date: Apr 17, 2024
Recall Date: Apr 17, 2024
Ford Motor Company
Campaign: 11583305 Other
Apr 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I began to smell exhaust fumes inside the vehicle. This persisted for several days and I brought it in to the Ford Dealer. They found that there’s an exhaust leak down at the oxygen sensor that doesn’t seal against the catalytic converter. This is a very dangerous issue with this vehicle as it can kill the occupants of the vehicle while the car is being driven.

Corrective Action:

I began to smell exhaust fumes inside the vehicle. This persisted for several days and I brought it in to the Ford Dealer. They found that there’s an exhaust leak down at the oxygen sensor that doesn’t seal against the catalytic converter. This is a very dangerous issue with this vehicle as it can kill the occupants of the vehicle while the car is being driven.

Additional Notes:

I began to smell exhaust fumes inside the vehicle. This persisted for several days and I brought it in to the Ford Dealer. They found that there’s an exhaust leak down at the oxygen sensor that doesn’t seal against the catalytic converter. This is a very dangerous issue with this vehicle as it can kill the occupants of the vehicle while the car is being driven.

Manufacturer: FORD
Mfg Campaign: 11583305
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
Ford Motor Company
Campaign: 11582981 Other
Apr 15, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The door hinge limiter bracket on the drivers front door has a broken weld and has becomes detached. This also interferes with the window being able to open and close.

Corrective Action:

The door hinge limiter bracket on the drivers front door has a broken weld and has becomes detached. This also interferes with the window being able to open and close.

Additional Notes:

The door hinge limiter bracket on the drivers front door has a broken weld and has becomes detached. This also interferes with the window being able to open and close.

Manufacturer: FORD
Mfg Campaign: 11582981
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Ford Motor Company
Campaign: 11583202 Other
Apr 15, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver side door makes loud noise when opening and closing. Warning messages: car not in drive or park when in the correct gear; door open; and battery saver on in morning. Driver side power window not working properly. Took to dealer for service on 4/15/25. Was informed there is a door issue not recall and no repairs at this time. Cost: $70 to check door. Have not received any notification from Ford about Customer Satisfaction Program 23B56.

Corrective Action:

Driver side door makes loud noise when opening and closing. Warning messages: car not in drive or park when in the correct gear; door open; and battery saver on in morning. Driver side power window not working properly. Took to dealer for service on 4/15/25. Was informed there is a door issue not recall and no repairs at this time. Cost: $70 to check door. Have not received any notification from Ford about Customer Satisfaction Program 23B56.

Additional Notes:

Driver side door makes loud noise when opening and closing. Warning messages: car not in drive or park when in the correct gear; door open; and battery saver on in morning. Driver side power window not working properly. Took to dealer for service on 4/15/25. Was informed there is a door issue not recall and no repairs at this time. Cost: $70 to check door. Have not received any notification from Ford about Customer Satisfaction Program 23B56.

Manufacturer: FORD
Mfg Campaign: 11583202
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Ford Motor Company
Campaign: 11582903 Other
Apr 14, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

There has been a cracking noise when opening my passenger front door. Heard a POP and notice three small holes on the side of door. I can barely open my door and can’t let down the window. Called ford and of course the famous line, “Since your car is not under warranty, we cannot fix the problem.” Shouldn’t this problem be a recall? I’ve been researching and noticed many Ford Escapes are dealing with the same issue. I feel like I’m driving a Build-A-Car. Come on Ford you have to do better.

Corrective Action:

There has been a cracking noise when opening my passenger front door. Heard a POP and notice three small holes on the side of door. I can barely open my door and can’t let down the window. Called ford and of course the famous line, “Since your car is not under warranty, we cannot fix the problem.” Shouldn’t this problem be a recall? I’ve been researching and noticed many Ford Escapes are dealing with the same issue. I feel like I’m driving a Build-A-Car. Come on Ford you have to do better.

Additional Notes:

There has been a cracking noise when opening my passenger front door. Heard a POP and notice three small holes on the side of door. I can barely open my door and can’t let down the window. Called ford and of course the famous line, “Since your car is not under warranty, we cannot fix the problem.” Shouldn’t this problem be a recall? I’ve been researching and noticed many Ford Escapes are dealing with the same issue. I feel like I’m driving a Build-A-Car. Come on Ford you have to do better.

Manufacturer: FORD
Mfg Campaign: 11582903
Notice Date: Apr 14, 2024
Recall Date: Apr 14, 2024
Ford Motor Company
Campaign: 11582519 Other
Apr 12, 2024
Defect Description:

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Manufacturer: FORD
Mfg Campaign: 11582519
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Ford Motor Company
Campaign: 11582519 Other
Apr 12, 2024
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power. The vehicle was taken to a dealer where it was diagnosed that the AWD module and throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 51,486.

Manufacturer: FORD
Mfg Campaign: 11582519
Notice Date: Apr 12, 2024
Recall Date: Apr 12, 2024
Ford Motor Company
Campaign: 11582345 Other
Apr 11, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Corrective Action:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Additional Notes:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Manufacturer: FORD
Mfg Campaign: 11582345
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Ford Motor Company
Campaign: 11582345 Other
Apr 11, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Corrective Action:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Additional Notes:

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

Manufacturer: FORD
Mfg Campaign: 11582345
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Ford Motor Company
Campaign: 11582413 Other
Apr 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Corrective Action:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Additional Notes:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Manufacturer: FORD
Mfg Campaign: 11582413
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Ford Motor Company
Campaign: 11582413 Other
Apr 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Corrective Action:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Additional Notes:

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

Manufacturer: FORD
Mfg Campaign: 11582413
Notice Date: Apr 11, 2024
Recall Date: Apr 11, 2024
Ford Motor Company
Campaign: 11582148 Other
Apr 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

All wheel drive control module controls the powertrain but is apparently not covered under powertrain warranty. Very expensive repair on a relatively new vehicle.

Corrective Action:

All wheel drive control module controls the powertrain but is apparently not covered under powertrain warranty. Very expensive repair on a relatively new vehicle.

Additional Notes:

All wheel drive control module controls the powertrain but is apparently not covered under powertrain warranty. Very expensive repair on a relatively new vehicle.

Manufacturer: FORD
Mfg Campaign: 11582148
Notice Date: Apr 10, 2024
Recall Date: Apr 10, 2024
Ford Motor Company
Campaign: 11582186 Other
Apr 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Corrective Action:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Additional Notes:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Manufacturer: FORD
Mfg Campaign: 11582186
Notice Date: Apr 10, 2024
Recall Date: Apr 10, 2024
Ford Motor Company
Campaign: 11582186 Other
Apr 10, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Corrective Action:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Additional Notes:

I have already put in a complaint about the broken spots welds, I am now adding to that complaint. I had the window fixed but because the door is broken I cannot roll down the window. My door is now not locking so stays open even when engaging the locks. The electrical system is giving me errors telling me that there is no key detected and so the engine won't start right away. The radio screen blacks out and doesn't work right, won't keep my settings anymore. This all has been happening since my door broke. I am sick of this car. Casa Ford says that my door is not covered by my extended warranty, but my window was, which was broken because of the broken spot welds in the door. This makes no sense since I am not able to use the window because of the door being broken.

Manufacturer: FORD
Mfg Campaign: 11582186
Notice Date: Apr 10, 2024
Recall Date: Apr 10, 2024
Ford Motor Company
Campaign: 11582253 Other
Apr 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver’s side front door mades a creaking/popping sound when opening, hard to open drivers door due to an issue with the welding First noticed when getting into the car where car was parked

Corrective Action:

The driver’s side front door mades a creaking/popping sound when opening, hard to open drivers door due to an issue with the welding First noticed when getting into the car where car was parked

Additional Notes:

The driver’s side front door mades a creaking/popping sound when opening, hard to open drivers door due to an issue with the welding First noticed when getting into the car where car was parked

Manufacturer: FORD
Mfg Campaign: 11582253
Notice Date: Apr 10, 2024
Recall Date: Apr 10, 2024
Ford Motor Company
Campaign: 11582004 Other
Apr 9, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver's side door, the contact found a fractured piece of weld on the floor and noticed that the front driver's side door check arm welds were fractured. The vehicle was taken to the dealer, who took pictures of the failure and informed the contact that the pictures would be sent to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,260.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver's side door, the contact found a fractured piece of weld on the floor and noticed that the front driver's side door check arm welds were fractured. The vehicle was taken to the dealer, who took pictures of the failure and informed the contact that the pictures would be sent to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,260.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver's side door, the contact found a fractured piece of weld on the floor and noticed that the front driver's side door check arm welds were fractured. The vehicle was taken to the dealer, who took pictures of the failure and informed the contact that the pictures would be sent to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,260.

Manufacturer: FORD
Mfg Campaign: 11582004
Notice Date: Apr 9, 2024
Recall Date: Apr 9, 2024
Ford Motor Company
Campaign: 11581766 Other
Apr 8, 2024
Defect Description:

ENGINE

Potential Consequences:

78,000 miles second vehicles of this make/model that our business had the head gasket destroyed by - Coolant leaks into the engine -causing a need for an engine replacement that ford will not cover.

Corrective Action:

78,000 miles second vehicles of this make/model that our business had the head gasket destroyed by - Coolant leaks into the engine -causing a need for an engine replacement that ford will not cover.

Additional Notes:

78,000 miles second vehicles of this make/model that our business had the head gasket destroyed by - Coolant leaks into the engine -causing a need for an engine replacement that ford will not cover.

Manufacturer: FORD
Mfg Campaign: 11581766
Notice Date: Apr 8, 2024
Recall Date: Apr 8, 2024
Ford Motor Company
Campaign: 11581348 Other
Apr 5, 2024
Defect Description:

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Manufacturer: FORD
Mfg Campaign: 11581348
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024
Ford Motor Company
Campaign: 11581348 Other
Apr 5, 2024
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, it made an abnormal popping sound. Additionally, the rearview camera failed to display an image or displayed a distorted image while in operation. The front driver's and passenger's side windows inadvertently rolled down after being rolled up. The vehicle was taken to the dealer, where the front driver's side door hinge was welded to the door and the rearview camera and windows were calibrated. The failure recurred and the front driver's side door hinge detached from the door, preventing the window from rolling up and down. The dealer was made aware of the failure, but the vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Manufacturer: FORD
Mfg Campaign: 11581348
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024

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