Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We have a 2020 Ford Escape that has less than 90,000 miles and while driving we began having some jarring and spuddering when trying to accelerate. The car seems to have issues gearing up. We have identified the issue by a mechanic as transmission and through research have found this is a known issue by Ford and they are under lawsuits. We are now looking at a 6-$10,000 repair on a car 4 years old. According to Ford no intentions to correct the issue.
Corrective Action:
We have a 2020 Ford Escape that has less than 90,000 miles and while driving we began having some jarring and spuddering when trying to accelerate. The car seems to have issues gearing up. We have identified the issue by a mechanic as transmission and through research have found this is a known issue by Ford and they are under lawsuits. We are now looking at a 6-$10,000 repair on a car 4 years old. According to Ford no intentions to correct the issue.
Additional Notes:
We have a 2020 Ford Escape that has less than 90,000 miles and while driving we began having some jarring and spuddering when trying to accelerate. The car seems to have issues gearing up. We have identified the issue by a mechanic as transmission and through research have found this is a known issue by Ford and they are under lawsuits. We are now looking at a 6-$10,000 repair on a car 4 years old. According to Ford no intentions to correct the issue.
Mfg Campaign: 11622247
Recall Date: Oct 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the AWD (All Wheel Drive) fault warning light and several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed AWD module. The contact was informed that the AWD module needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the AWD (All Wheel Drive) fault warning light and several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed AWD module. The contact was informed that the AWD module needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the AWD (All Wheel Drive) fault warning light and several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed AWD module. The contact was informed that the AWD module needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,000.
Mfg Campaign: 11622270
Recall Date: Oct 28, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a vista panoramic sun roof. There is a plastic decorative piece that covers the area between the normal sunroof and the expanded sunroof... That is only held in place with dbl sided tape. that piece came undone and I tried to open the shade and it apparently got caught on this decorative piece. and broke the hade mechanism. This is a completely stupid way of attching the decorative piece and when it loosens can cause major problems with the shade....and ford wants over 2000 dollars to fix it..... I have researched this and notice it happens to alot of these models with this roof shade design....ford needs to recall this design and be willing to fix these problems free of charge.... This is not a owner malfunction but a design flaw. customers should not have to pay to fix it.
Corrective Action:
I have a vista panoramic sun roof. There is a plastic decorative piece that covers the area between the normal sunroof and the expanded sunroof... That is only held in place with dbl sided tape. that piece came undone and I tried to open the shade and it apparently got caught on this decorative piece. and broke the hade mechanism. This is a completely stupid way of attching the decorative piece and when it loosens can cause major problems with the shade....and ford wants over 2000 dollars to fix it..... I have researched this and notice it happens to alot of these models with this roof shade design....ford needs to recall this design and be willing to fix these problems free of charge.... This is not a owner malfunction but a design flaw. customers should not have to pay to fix it.
Additional Notes:
I have a vista panoramic sun roof. There is a plastic decorative piece that covers the area between the normal sunroof and the expanded sunroof... That is only held in place with dbl sided tape. that piece came undone and I tried to open the shade and it apparently got caught on this decorative piece. and broke the hade mechanism. This is a completely stupid way of attching the decorative piece and when it loosens can cause major problems with the shade....and ford wants over 2000 dollars to fix it..... I have researched this and notice it happens to alot of these models with this roof shade design....ford needs to recall this design and be willing to fix these problems free of charge.... This is not a owner malfunction but a design flaw. customers should not have to pay to fix it.
Mfg Campaign: 11621698
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that upon depression of the brake pedal while in reverse(R), there was an abnormal squealing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown application was applied to the brake pads which stopped the noise; however, the contact stated that the failure recently returned. The manufacturer was notified of the failure and provided the contact with a case number. The contact was also referred to NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that upon depression of the brake pedal while in reverse(R), there was an abnormal squealing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown application was applied to the brake pads which stopped the noise; however, the contact stated that the failure recently returned. The manufacturer was notified of the failure and provided the contact with a case number. The contact was also referred to NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that upon depression of the brake pedal while in reverse(R), there was an abnormal squealing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown application was applied to the brake pads which stopped the noise; however, the contact stated that the failure recently returned. The manufacturer was notified of the failure and provided the contact with a case number. The contact was also referred to NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 30,000.
Mfg Campaign: 11621720
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AWD module failed at 20000 miles
Corrective Action:
AWD module failed at 20000 miles
Additional Notes:
AWD module failed at 20000 miles
Mfg Campaign: 11621172
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
-Front drivers side door started making a noise when opening and closing and within a week of using it as normal it would not close. -Structural integrity of the door is compromised -Yes - reproduced and confirmed by a Ford dealer that the door needs to be replaced and that the cracks are "excessive" -No - vehicle or component has not been inspected by the manufacturer, police, insurance representative or others -No - there were no warning lamps, messages or other symptoms of the problem prior to the failure. Started [XXX] - door was not used for 8 days as car was out of the country. Once the car back in the U.S. started using the door on 9.8.24 and failed to close on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
-Front drivers side door started making a noise when opening and closing and within a week of using it as normal it would not close. -Structural integrity of the door is compromised -Yes - reproduced and confirmed by a Ford dealer that the door needs to be replaced and that the cracks are "excessive" -No - vehicle or component has not been inspected by the manufacturer, police, insurance representative or others -No - there were no warning lamps, messages or other symptoms of the problem prior to the failure. Started [XXX] - door was not used for 8 days as car was out of the country. Once the car back in the U.S. started using the door on 9.8.24 and failed to close on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
-Front drivers side door started making a noise when opening and closing and within a week of using it as normal it would not close. -Structural integrity of the door is compromised -Yes - reproduced and confirmed by a Ford dealer that the door needs to be replaced and that the cracks are "excessive" -No - vehicle or component has not been inspected by the manufacturer, police, insurance representative or others -No - there were no warning lamps, messages or other symptoms of the problem prior to the failure. Started [XXX] - door was not used for 8 days as car was out of the country. Once the car back in the U.S. started using the door on 9.8.24 and failed to close on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621377
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Corrective Action:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Additional Notes:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Mfg Campaign: 11620580
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Corrective Action:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Additional Notes:
Dashboard message indicates the left front door is open although the door is properly closed and locked. I'm still able to lock and unlock the door using the lock switch on the inside door panel while sitting in the driver's seat. I can also lock and unlock the door using my key fob.
Mfg Campaign: 11620580
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Corrective Action:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Additional Notes:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Mfg Campaign: 11620664
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Corrective Action:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Additional Notes:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Mfg Campaign: 11620664
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Corrective Action:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Additional Notes:
I'm getting warnings all of a sudden that the Pre Collision Assist, Advance Trac and AWD are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.
Mfg Campaign: 11620664
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was trying to crack my panoramic sunroof to move some air and the sunroof shade jumped its track and sagged down into my back window view while driving. It blocked my field of view and would not retract. Once I was safely able to pull to the side of the road and after several attempts I was able to somewhat close the cover and lift it out of my field of view. Now it’s just flapping in the wind. I looked up this issue and it seems that the many others are having this problem as well. For a car that is 4 years old with a sunroof that I have maybe used 5 times this seems like there might be a problem with the integrity of the clips that hold the shade in place. Apparently, ford is making a killing off of the repair ($2k-4k) which is highway robbery for a car that many of us already paid an arm and a leg for and are still in the early stages of paying on. This was not a wear and tear issue….this was a failure of a part with weak integrity.
Corrective Action:
I was trying to crack my panoramic sunroof to move some air and the sunroof shade jumped its track and sagged down into my back window view while driving. It blocked my field of view and would not retract. Once I was safely able to pull to the side of the road and after several attempts I was able to somewhat close the cover and lift it out of my field of view. Now it’s just flapping in the wind. I looked up this issue and it seems that the many others are having this problem as well. For a car that is 4 years old with a sunroof that I have maybe used 5 times this seems like there might be a problem with the integrity of the clips that hold the shade in place. Apparently, ford is making a killing off of the repair ($2k-4k) which is highway robbery for a car that many of us already paid an arm and a leg for and are still in the early stages of paying on. This was not a wear and tear issue….this was a failure of a part with weak integrity.
Additional Notes:
I was trying to crack my panoramic sunroof to move some air and the sunroof shade jumped its track and sagged down into my back window view while driving. It blocked my field of view and would not retract. Once I was safely able to pull to the side of the road and after several attempts I was able to somewhat close the cover and lift it out of my field of view. Now it’s just flapping in the wind. I looked up this issue and it seems that the many others are having this problem as well. For a car that is 4 years old with a sunroof that I have maybe used 5 times this seems like there might be a problem with the integrity of the clips that hold the shade in place. Apparently, ford is making a killing off of the repair ($2k-4k) which is highway robbery for a car that many of us already paid an arm and a leg for and are still in the early stages of paying on. This was not a wear and tear issue….this was a failure of a part with weak integrity.
Mfg Campaign: 11620067
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while parked when he buckled the seat belt, the seat belt warning light remained illuminated. The failure occurred on the front driver's side seat belt. The vehicle was driven to the dealer where it was diagnosed that the seat belt buckle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate mileage was 70,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while parked when he buckled the seat belt, the seat belt warning light remained illuminated. The failure occurred on the front driver's side seat belt. The vehicle was driven to the dealer where it was diagnosed that the seat belt buckle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate mileage was 70,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while parked when he buckled the seat belt, the seat belt warning light remained illuminated. The failure occurred on the front driver's side seat belt. The vehicle was driven to the dealer where it was diagnosed that the seat belt buckle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate mileage was 70,000.
Mfg Campaign: 11620216
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Corrective Action:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Additional Notes:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Mfg Campaign: 11619489
Recall Date: Oct 12, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Corrective Action:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Additional Notes:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Mfg Campaign: 11619489
Recall Date: Oct 12, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Corrective Action:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Additional Notes:
Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station. They did a diagnostic testing and told me it could be a power train problem and may be covered under warranty and recommended that I take it to the Ford dealership because this appears to be a common problem with Ford Escapes. They also told me that my shocks are starting to leak which is also a common problem with Ford Escapes. Took my car to the Ford dealership along with the receipt from my service station and they also did a diagnostic there. Told me the problem was my AWD module and that it wasn’t under warranty and would cost $800.00 plus to repair. I sent them multiple complaints from the NHTSA with the same problem . Told them to do the repair because I felt unsafe driving my car. Asked who I could complain to because this is a recurring problem and they directed me to Ford customer service . They were no help at all and were unable to direct me to anyone else for help. Told me to file a complaint with the NHTSA. I am filing this complaint because I am wondering how many people have to pay out of pocket for problems that appear to be a Ford product problem before they either voluntarily acknowledge the problem or are forced to do a recall. I have not had the shocks replaced yet because that will be another $600.00 plus bill. I have lost all confidence in my car and Ford. I am retiring soon and this car would be paid off by then but now I may have to get rid of this car and buy another one and have a car payment in retirement. Extremely unhappy with Ford and will never buy another Ford. This is unfair to anyone who buys a product and experiences common problems that the manufacturer chooses to not recognize and fix! Ford needs to step up and acknowledge the problems and pay for the repair!
Mfg Campaign: 11619489
Recall Date: Oct 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Corrective Action:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Additional Notes:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Mfg Campaign: 11619304
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Corrective Action:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Additional Notes:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Mfg Campaign: 11619304
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Corrective Action:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Additional Notes:
I brought my vehicle into its manufacturer service center after noticing several issues. The vehicle was not maneuvering as smoothly as it used to and when it hit bumps I would feel a slight loss of control. This is extremely dangerous, especially in the coming winter months where it snows heavily where I live in the midwest. I also hear like a cracking sound underneath the vehicle. I saw several service light illuminate to include: AWD Fault Service Required, Hill Start Not Available, and Pre Collision Assist Not Available. I brought in my vehicle into the Ford Service Center and they advised me that I needed to replace the AWD module and that this has been a common trend among the Ford Escape vehicles. I conducted research online and observed that several people have also had complaints about the same if not similar issues with the same year, make, and model of my vehicle. I strongly believe that this issue should be addressed in recall, especially given the numerous amounts of complaints and known issues.
Mfg Campaign: 11619304
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
There is a Powetrain Malfunction, loss of Hill Start Assist , AWD failure, Loss of Precollision Assist, loss of traction control, causing notifications to "Service Immediately" This has been confirmed by Ford to be an AWD module failure and requires costly replacement. Multiple Ford dealers have been unable to accommodate timely appointments to correct this issue. This issue affects the ability to drive the vehicle safely. The vehicle had no known issues prior to the dash lights and system messages appearing. The problem and notifications appeared suddenly while driving down the highway, noticeably jolting while the vehicle was in movement. This issue makes the vehicle unable to navigate up inclined roadways. The loss of traction control affects the steering control of the vehicle, especially in roadways experiencing non ideal weather conditions. After these things occurred, the engine started to experience a misfire, most likely due from having to work harder to navigate up Inclined roadways. This vehicle is actively at the dealer for these repairs, pending invoice.
Corrective Action:
There is a Powetrain Malfunction, loss of Hill Start Assist , AWD failure, Loss of Precollision Assist, loss of traction control, causing notifications to "Service Immediately" This has been confirmed by Ford to be an AWD module failure and requires costly replacement. Multiple Ford dealers have been unable to accommodate timely appointments to correct this issue. This issue affects the ability to drive the vehicle safely. The vehicle had no known issues prior to the dash lights and system messages appearing. The problem and notifications appeared suddenly while driving down the highway, noticeably jolting while the vehicle was in movement. This issue makes the vehicle unable to navigate up inclined roadways. The loss of traction control affects the steering control of the vehicle, especially in roadways experiencing non ideal weather conditions. After these things occurred, the engine started to experience a misfire, most likely due from having to work harder to navigate up Inclined roadways. This vehicle is actively at the dealer for these repairs, pending invoice.
Additional Notes:
There is a Powetrain Malfunction, loss of Hill Start Assist , AWD failure, Loss of Precollision Assist, loss of traction control, causing notifications to "Service Immediately" This has been confirmed by Ford to be an AWD module failure and requires costly replacement. Multiple Ford dealers have been unable to accommodate timely appointments to correct this issue. This issue affects the ability to drive the vehicle safely. The vehicle had no known issues prior to the dash lights and system messages appearing. The problem and notifications appeared suddenly while driving down the highway, noticeably jolting while the vehicle was in movement. This issue makes the vehicle unable to navigate up inclined roadways. The loss of traction control affects the steering control of the vehicle, especially in roadways experiencing non ideal weather conditions. After these things occurred, the engine started to experience a misfire, most likely due from having to work harder to navigate up Inclined roadways. This vehicle is actively at the dealer for these repairs, pending invoice.
Mfg Campaign: 11619379
Recall Date: Oct 11, 2024
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