Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
December 2023 my 2018 ford escape 1.5L ecoboost had low coolant levels. We put more in every other day. The check engine light came on and a warning saying engine failure repair now. Took it to an independent garage where I was told it needed a new short block due to coolant intrusion. I called ford and was told to take to ford dealership to be diagnosed. I was told the same thing there. I’m 180 miles over the 84,000 that they extended it too so I have to pay. I applied for financial assistance and fords paying some of my bill. It’s been 5 months and I’m getting the run around from them and won’t have my car until at least mid may. I’m also being denied a loaner. I was on my way home from work and my car alerted me it was over heating and to turn it off. Then my car threw itself in “limp mode” causing me to go from 55 to 15 within a matter of seconds almost causing an accident if people behind me didn’t swerve around me. With so many complaints how is this not a recall? It poses a great risk for the driver of the vehicle along with other potential drivers on the road.
Corrective Action:
December 2023 my 2018 ford escape 1.5L ecoboost had low coolant levels. We put more in every other day. The check engine light came on and a warning saying engine failure repair now. Took it to an independent garage where I was told it needed a new short block due to coolant intrusion. I called ford and was told to take to ford dealership to be diagnosed. I was told the same thing there. I’m 180 miles over the 84,000 that they extended it too so I have to pay. I applied for financial assistance and fords paying some of my bill. It’s been 5 months and I’m getting the run around from them and won’t have my car until at least mid may. I’m also being denied a loaner. I was on my way home from work and my car alerted me it was over heating and to turn it off. Then my car threw itself in “limp mode” causing me to go from 55 to 15 within a matter of seconds almost causing an accident if people behind me didn’t swerve around me. With so many complaints how is this not a recall? It poses a great risk for the driver of the vehicle along with other potential drivers on the road.
Additional Notes:
December 2023 my 2018 ford escape 1.5L ecoboost had low coolant levels. We put more in every other day. The check engine light came on and a warning saying engine failure repair now. Took it to an independent garage where I was told it needed a new short block due to coolant intrusion. I called ford and was told to take to ford dealership to be diagnosed. I was told the same thing there. I’m 180 miles over the 84,000 that they extended it too so I have to pay. I applied for financial assistance and fords paying some of my bill. It’s been 5 months and I’m getting the run around from them and won’t have my car until at least mid may. I’m also being denied a loaner. I was on my way home from work and my car alerted me it was over heating and to turn it off. Then my car threw itself in “limp mode” causing me to go from 55 to 15 within a matter of seconds almost causing an accident if people behind me didn’t swerve around me. With so many complaints how is this not a recall? It poses a great risk for the driver of the vehicle along with other potential drivers on the road.
Mfg Campaign: 11583758
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. Later, he observed that water was entering from the rear passenger’s side quarter panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. Later, he observed that water was entering from the rear passenger’s side quarter panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that after a visual inspection of the spare tire well, he observed that the well was full of excess water. Later, he observed that water was entering from the rear passenger’s side quarter panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
Mfg Campaign: 11583785
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This car has a flood of complaints and FORD even put out a bulletin about fixing the car BEFORE IT WAS SOLD in June of 2022. We purchased the car on 3/23/23 and FORD corporate stated the car never underwent the proper changes. The dealer did not take the appropriate steps to fixing two FORD bulletins, 19-2375 & 21N12, EVEN THOUGH THEIR WAS DIRECT KNOWLEDGE BY FORD TO THE DEALER to fix it before the selling it (be see the documentation provided). The car leaked oil and fluid into the spark plugs causing complete and total engine failure.The car will need a new engine. The problem has been confirmed by an independent service provider and will be soon at a FORD dealer "so they can look through it". The car has not been inspected by the manufacturer just yet but I'm covering my bases because many dealers are refusing to do the work. Warning light stated it was a misfire related code but it was not in fact, then it said it was a Engine Fault. I want this documented.
Corrective Action:
This car has a flood of complaints and FORD even put out a bulletin about fixing the car BEFORE IT WAS SOLD in June of 2022. We purchased the car on 3/23/23 and FORD corporate stated the car never underwent the proper changes. The dealer did not take the appropriate steps to fixing two FORD bulletins, 19-2375 & 21N12, EVEN THOUGH THEIR WAS DIRECT KNOWLEDGE BY FORD TO THE DEALER to fix it before the selling it (be see the documentation provided). The car leaked oil and fluid into the spark plugs causing complete and total engine failure.The car will need a new engine. The problem has been confirmed by an independent service provider and will be soon at a FORD dealer "so they can look through it". The car has not been inspected by the manufacturer just yet but I'm covering my bases because many dealers are refusing to do the work. Warning light stated it was a misfire related code but it was not in fact, then it said it was a Engine Fault. I want this documented.
Additional Notes:
This car has a flood of complaints and FORD even put out a bulletin about fixing the car BEFORE IT WAS SOLD in June of 2022. We purchased the car on 3/23/23 and FORD corporate stated the car never underwent the proper changes. The dealer did not take the appropriate steps to fixing two FORD bulletins, 19-2375 & 21N12, EVEN THOUGH THEIR WAS DIRECT KNOWLEDGE BY FORD TO THE DEALER to fix it before the selling it (be see the documentation provided). The car leaked oil and fluid into the spark plugs causing complete and total engine failure.The car will need a new engine. The problem has been confirmed by an independent service provider and will be soon at a FORD dealer "so they can look through it". The car has not been inspected by the manufacturer just yet but I'm covering my bases because many dealers are refusing to do the work. Warning light stated it was a misfire related code but it was not in fact, then it said it was a Engine Fault. I want this documented.
Mfg Campaign: 11583877
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Mfg Campaign: 11583594
Recall Date: Apr 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine. Upon starting the vehicle there was an abnormal rumbling sound coming from the vehicle. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the cylinder block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 88,000.
Mfg Campaign: 11583594
Recall Date: Apr 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 30-70 MPH, the vehicle lost motive power while driving uphill. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic informed the contact that the cam shaft and engine needed to be replaced. The contact called an unknown local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 30-70 MPH, the vehicle lost motive power while driving uphill. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic informed the contact that the cam shaft and engine needed to be replaced. The contact called an unknown local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 30-70 MPH, the vehicle lost motive power while driving uphill. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic informed the contact that the cam shaft and engine needed to be replaced. The contact called an unknown local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 48,000.
Mfg Campaign: 11583603
Recall Date: Apr 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582986
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Ford Escape 2018 Recall #[XXX] and #[XXX] ENGINE COOLANT LEAK Needs “New Engine” confirmed by service and available for inspection at dealer. Car was taken to Ford Dealer right when engine light came on. Dealer / Service has been only one to inspect car. On [XXX] BEFORE “Engine Coolant” Recalls were expired, car was taken to dealer for Recall #[XXX] I asked about ANY other CSP Letters or Recalls at the time of service. Ford Dealer decided on their own to ONLY preform ONE of the two Recalls that were crucial to being preformed for the safety of my vehicle. Both Recalls #[XXX] and #[XXX] should have been performed together according to letter sent to Dealers from Ford and NHTSA [XXX] Above link clearly states: “ Vehicle owners will receive one letter for both [XXX] and [XXX]. “ “Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.” Ford Dealer took it upon themselves NOT to perform repair work or even discuss Recall #[XXX] at the time car was serviced [XXX] before recall expired [XXX]. Ford and Dealers knew about the “Coolant Engine Leak” problem long before and did not warn me or make me aware I was driving a dangerous car. I did not receive CSP Letters that is why I make sure to double check with Service Dept. at time of service. Ford performed Recall #[XXX] and NEVER mentioned CSP Letters sent out or that there was a second recall that needed to done #[XXX] before [XXX] Ford basically sent me on my way in a very unsafe car for myself and my passengers. I should have been made completely aware of this situation at that exact time and service (XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582986
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Flex plate concern The ford edges are known for a cracked or broken flex plate which is dangerous to drive and unsafe to other vehicles on the road. How is this not a recall issue. I immediately brought the car to the shop as the noise was concerning and it didn’t seem like it should be driven. The shop determined it was the flex plate and said it was good I didn’t drive it as it is very unsafe to drive and puts other drivers at risk
Corrective Action:
Flex plate concern The ford edges are known for a cracked or broken flex plate which is dangerous to drive and unsafe to other vehicles on the road. How is this not a recall issue. I immediately brought the car to the shop as the noise was concerning and it didn’t seem like it should be driven. The shop determined it was the flex plate and said it was good I didn’t drive it as it is very unsafe to drive and puts other drivers at risk
Additional Notes:
Flex plate concern The ford edges are known for a cracked or broken flex plate which is dangerous to drive and unsafe to other vehicles on the road. How is this not a recall issue. I immediately brought the car to the shop as the noise was concerning and it didn’t seem like it should be driven. The shop determined it was the flex plate and said it was good I didn’t drive it as it is very unsafe to drive and puts other drivers at risk
Mfg Campaign: 11583181
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failure. Coolant leaking into piston 2.
Corrective Action:
Engine failure. Coolant leaking into piston 2.
Additional Notes:
Engine failure. Coolant leaking into piston 2.
Mfg Campaign: 11582544
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Engine failure. Coolant leaking into piston 2.
Corrective Action:
Engine failure. Coolant leaking into piston 2.
Additional Notes:
Engine failure. Coolant leaking into piston 2.
Mfg Campaign: 11582544
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. Only option is to get a whole new engine
Corrective Action:
Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. Only option is to get a whole new engine
Additional Notes:
Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. Only option is to get a whole new engine
Mfg Campaign: 11582558
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My coolant leaked and caused Cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. My sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. My car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue I noticed. I didn't pay it much attention. On 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. The issue was only diagnosed and discovered by a private automotive shop, and I am seeing a lot of the same problem discussed online in reference to Ford's "Customer Service Program" for these vehicles. My vehicle does not qualify for that program due to mileage and expiration date, and I was not notified it was a potential issue.
Corrective Action:
My coolant leaked and caused Cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. My sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. My car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue I noticed. I didn't pay it much attention. On 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. The issue was only diagnosed and discovered by a private automotive shop, and I am seeing a lot of the same problem discussed online in reference to Ford's "Customer Service Program" for these vehicles. My vehicle does not qualify for that program due to mileage and expiration date, and I was not notified it was a potential issue.
Additional Notes:
My coolant leaked and caused Cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. My sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. My car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue I noticed. I didn't pay it much attention. On 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. The issue was only diagnosed and discovered by a private automotive shop, and I am seeing a lot of the same problem discussed online in reference to Ford's "Customer Service Program" for these vehicles. My vehicle does not qualify for that program due to mileage and expiration date, and I was not notified it was a potential issue.
Mfg Campaign: 11582680
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver’s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver’s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Mfg Campaign: 11582428
Recall Date: Apr 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Bought my escape on used 6/2022. On 3/6/24.. My car started shaking and the engine light started blinking. Had it towed to the dealer. The dealer said it was antifreeze intrusion. And it is a well know problem with my motor and that Ford is aware of this.
Corrective Action:
Bought my escape on used 6/2022. On 3/6/24.. My car started shaking and the engine light started blinking. Had it towed to the dealer. The dealer said it was antifreeze intrusion. And it is a well know problem with my motor and that Ford is aware of this.
Additional Notes:
Bought my escape on used 6/2022. On 3/6/24.. My car started shaking and the engine light started blinking. Had it towed to the dealer. The dealer said it was antifreeze intrusion. And it is a well know problem with my motor and that Ford is aware of this.
Mfg Campaign: 11582214
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. This is a constant issue and Ford is doing nothing to remedy this engine issue.
Corrective Action:
The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. This is a constant issue and Ford is doing nothing to remedy this engine issue.
Additional Notes:
The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. This is a constant issue and Ford is doing nothing to remedy this engine issue.
Mfg Campaign: 11581891
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This is 3rd one Ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new I love it but this has to be a recall for it to do three just alike .afraid it will catch on fire and it stalls in traffic I'm [XXX] and it scares me to death of getting hit run over are burning up in car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is 3rd one Ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new I love it but this has to be a recall for it to do three just alike .afraid it will catch on fire and it stalls in traffic I'm [XXX] and it scares me to death of getting hit run over are burning up in car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is 3rd one Ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new I love it but this has to be a recall for it to do three just alike .afraid it will catch on fire and it stalls in traffic I'm [XXX] and it scares me to death of getting hit run over are burning up in car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581931
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11581944
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11581944
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.
Corrective Action:
Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.
Additional Notes:
Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.
Mfg Campaign: 11581990
Recall Date: Apr 9, 2024
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Valencia, CA • 36 yrs
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