Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle randomly shifted into unintended gear. The transmission fault warning light was illuminated. The contact received notification of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Mfg Campaign: 11484187
Recall Date: Sep 13, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while the tires were being replaced, she was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 65,000.
Mfg Campaign: 11483279
Recall Date: Sep 7, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact referenced NHTSA Campaign Number 22V413000 (Power Train). The contact stated that while driving, the transmission inadvertently slipped out of gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved fault code: sensor two (oxygen sensor). Additionally, the vehicle was taken to the dealer where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11483090
Recall Date: Sep 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle warning indicated to restart car. Pulled over and car did not restart. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. They stated that they wouldn’t look for any other issues if it was the sensor that was out and that was the reason for the car not starting so they would not look further. Diagnostics was run but they only pinpointed the initial Pcode failure and worked on that specific issue. There was an open recall on the vehicle at the time the vehicle was in the shop but that was overlooked. The vehicle failed to operate properly the day AFTER I picked up the vehicle. The vehicle was driven for 5hrs, next morning the vehicle was going 25mph when the transmission became faulty. Vehicle would not accelerate past 20mph in any position. Had to tow it to another service location. Looking up vehicle history, it appears that Ford Motor company is aware that this year/model vehicle has this same issue but have been unwilling to issue a Recall or Service notice to fix/alleviate the problem. This vehicle has apx 89,000 miles and it is currently unusable. Many forums indicate they have had the SAME issue but never received any help from ford although it is a known issue. Dealership reported transmission related codes talking about ratio is incorrect. Not electrical but commanding the gears and causing a slip. Codes observed: Pcode: P0731 P0733 P0734 P0735 Transmission will require replacement as the vehicle will stop moving completely yet the dealership claims that the recall is only for the transmission shift at park and is unrelated.
Corrective Action:
Vehicle warning indicated to restart car. Pulled over and car did not restart. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. They stated that they wouldn’t look for any other issues if it was the sensor that was out and that was the reason for the car not starting so they would not look further. Diagnostics was run but they only pinpointed the initial Pcode failure and worked on that specific issue. There was an open recall on the vehicle at the time the vehicle was in the shop but that was overlooked. The vehicle failed to operate properly the day AFTER I picked up the vehicle. The vehicle was driven for 5hrs, next morning the vehicle was going 25mph when the transmission became faulty. Vehicle would not accelerate past 20mph in any position. Had to tow it to another service location. Looking up vehicle history, it appears that Ford Motor company is aware that this year/model vehicle has this same issue but have been unwilling to issue a Recall or Service notice to fix/alleviate the problem. This vehicle has apx 89,000 miles and it is currently unusable. Many forums indicate they have had the SAME issue but never received any help from ford although it is a known issue. Dealership reported transmission related codes talking about ratio is incorrect. Not electrical but commanding the gears and causing a slip. Codes observed: Pcode: P0731 P0733 P0734 P0735 Transmission will require replacement as the vehicle will stop moving completely yet the dealership claims that the recall is only for the transmission shift at park and is unrelated.
Additional Notes:
Vehicle warning indicated to restart car. Pulled over and car did not restart. Dealership indicated that the power steering belt broke the crank sensor on the motor and if the sensor was broke it would not start. They stated that they wouldn’t look for any other issues if it was the sensor that was out and that was the reason for the car not starting so they would not look further. Diagnostics was run but they only pinpointed the initial Pcode failure and worked on that specific issue. There was an open recall on the vehicle at the time the vehicle was in the shop but that was overlooked. The vehicle failed to operate properly the day AFTER I picked up the vehicle. The vehicle was driven for 5hrs, next morning the vehicle was going 25mph when the transmission became faulty. Vehicle would not accelerate past 20mph in any position. Had to tow it to another service location. Looking up vehicle history, it appears that Ford Motor company is aware that this year/model vehicle has this same issue but have been unwilling to issue a Recall or Service notice to fix/alleviate the problem. This vehicle has apx 89,000 miles and it is currently unusable. Many forums indicate they have had the SAME issue but never received any help from ford although it is a known issue. Dealership reported transmission related codes talking about ratio is incorrect. Not electrical but commanding the gears and causing a slip. Codes observed: Pcode: P0731 P0733 P0734 P0735 Transmission will require replacement as the vehicle will stop moving completely yet the dealership claims that the recall is only for the transmission shift at park and is unrelated.
Mfg Campaign: 11482898
Recall Date: Sep 5, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the original lug nuts installed on all four wheels were made of steel and covered in chrome. Over time, the lug nuts had become swollen which made it difficult to remove the lug nuts. The vehicle was taken to an independent mechanic and the contact was informed of the failure. The mechanic declined to remove the lug nuts out of concern that the lug nuts would not be able to be reinstalled once removed. The manufacturer was notified of the failure and informed him that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the original lug nuts installed on all four wheels were made of steel and covered in chrome. Over time, the lug nuts had become swollen which made it difficult to remove the lug nuts. The vehicle was taken to an independent mechanic and the contact was informed of the failure. The mechanic declined to remove the lug nuts out of concern that the lug nuts would not be able to be reinstalled once removed. The manufacturer was notified of the failure and informed him that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the original lug nuts installed on all four wheels were made of steel and covered in chrome. Over time, the lug nuts had become swollen which made it difficult to remove the lug nuts. The vehicle was taken to an independent mechanic and the contact was informed of the failure. The mechanic declined to remove the lug nuts out of concern that the lug nuts would not be able to be reinstalled once removed. The manufacturer was notified of the failure and informed him that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 35,000.
Mfg Campaign: 11482541
Recall Date: Sep 2, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.
Corrective Action:
When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.
Additional Notes:
When approaching a red light on 8/12/22 in dry conditions, my son attempted to push brake part way down to slow on approach. Nothing happened. Pushed brake all the way to floor and vehicle barely slowed. Brakes had been serviced in May 2022. Vehicle had 36,094 miles. Note: accident report not under owner's name as I was not the driver.
Mfg Campaign: 11482238
Recall Date: Aug 31, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the accelerator pedal was depressed but the vehicle hesitated and made abnormal sounds. The contact stated that the failure had been recurring increasingly. Additionally, the contact stated upon shifting into reverse(R), the vehicle failed to respond. The contact stated that the vehicle was not drivable. The local dealer was contacted and informed the contact that they could diagnose the vehicle in November. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
Mfg Campaign: 11481740
Recall Date: Aug 29, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact was able to continue driving. The contact, who is an independent mechanic, diagnosed that cylinder #2 was misfiring. Upon further investigation, the contact diagnosed that coolant was leaking from the radiator into cylinder #2. An unknown dealer was notified of the failure and informed the contact there was no recall associated with the failure. The contact stated that the failure had been reoccurring increasingly while driving. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact was able to continue driving. The contact, who is an independent mechanic, diagnosed that cylinder #2 was misfiring. Upon further investigation, the contact diagnosed that coolant was leaking from the radiator into cylinder #2. An unknown dealer was notified of the failure and informed the contact there was no recall associated with the failure. The contact stated that the failure had been reoccurring increasingly while driving. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact was able to continue driving. The contact, who is an independent mechanic, diagnosed that cylinder #2 was misfiring. Upon further investigation, the contact diagnosed that coolant was leaking from the radiator into cylinder #2. An unknown dealer was notified of the failure and informed the contact there was no recall associated with the failure. The contact stated that the failure had been reoccurring increasingly while driving. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11481828
Recall Date: Aug 29, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway on a hot (100*) day. I heard a loud boom. I looked at all of my windows and driver control panel, and did not see an issue. Then I heard wind, and realized it was coming from above me. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The majority of the tempering held for a short period of time, but eventually the glass collapsed in. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. If this had been open when it occurred, this would have been disastrous. I took it to my car repair facility and it was over $1000 to have the piece of glass repaired. They confirmed that spontaneous explosion of sun/moon roofs is an issue that is increasing in frequency due to the size of these structures on cars. My insurance repaired the glass due to my "glass - full coverage." There were no prior warnings.
Corrective Action:
I was driving on the highway on a hot (100*) day. I heard a loud boom. I looked at all of my windows and driver control panel, and did not see an issue. Then I heard wind, and realized it was coming from above me. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The majority of the tempering held for a short period of time, but eventually the glass collapsed in. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. If this had been open when it occurred, this would have been disastrous. I took it to my car repair facility and it was over $1000 to have the piece of glass repaired. They confirmed that spontaneous explosion of sun/moon roofs is an issue that is increasing in frequency due to the size of these structures on cars. My insurance repaired the glass due to my "glass - full coverage." There were no prior warnings.
Additional Notes:
I was driving on the highway on a hot (100*) day. I heard a loud boom. I looked at all of my windows and driver control panel, and did not see an issue. Then I heard wind, and realized it was coming from above me. The front panel of my moon roof had exploded - shattering into a million tiny pieces. The majority of the tempering held for a short period of time, but eventually the glass collapsed in. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. When I heard the sound, I attempted to open the shade, and small fragments of glass rained on me. If this had been open when it occurred, this would have been disastrous. I took it to my car repair facility and it was over $1000 to have the piece of glass repaired. They confirmed that spontaneous explosion of sun/moon roofs is an issue that is increasing in frequency due to the size of these structures on cars. My insurance repaired the glass due to my "glass - full coverage." There were no prior warnings.
Mfg Campaign: 11481476
Recall Date: Aug 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11480937
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11480937
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Corrective Action:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Additional Notes:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Mfg Campaign: 11480999
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Corrective Action:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Additional Notes:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Mfg Campaign: 11481053
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Corrective Action:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Additional Notes:
Took vehicle in for routine service and was told need new lug nuts. Said they were swollen and if we had a flat we would not be able to change our tire. We have had a problem with navigation for years. Told dealer is working with Ford for a solution, been over a year and still waiting. Phone is delayed, GPS is way off, sitting in Delaware and navigation says we are in Maryland. This is a major disappointment
Mfg Campaign: 11481053
Recall Date: Aug 24, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Corrective Action:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Additional Notes:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Mfg Campaign: 11480864
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Corrective Action:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Additional Notes:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Mfg Campaign: 11480864
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Corrective Action:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Additional Notes:
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won’t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
Mfg Campaign: 11480864
Recall Date: Aug 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while the gear shifter was shifted into reverse(R), the vehicle jerked and drove forward. Additionally, the vehicle rolled forward while the gear shifter was shifted into park(P) and the parking brake was applied to stop the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. Rivertown Ford (1680 Whittlesey Rd, Columbus, GA 31904) was also made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) which included the VIN; however, she had not yet received notification. The failure mileage was approximately 103,000.
Mfg Campaign: 11480580
Recall Date: Aug 22, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Corrective Action:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Additional Notes:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Mfg Campaign: 11480634
Recall Date: Aug 22, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Corrective Action:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Additional Notes:
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed . I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I’ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
Mfg Campaign: 11480634
Recall Date: Aug 22, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury