Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.
Corrective Action:
2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.
Additional Notes:
2017 Ford Escape 2.0L Ecoboost at 50K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away). I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (is this not false advertising?). Ford should be held accountable and at a loss, not me.
Mfg Campaign: 11535509
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Corrective Action:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Additional Notes:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Mfg Campaign: 11535513
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Corrective Action:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Additional Notes:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Mfg Campaign: 11535513
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Corrective Action:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Additional Notes:
2017 Ford Escape 2.0L Ecoboost at 58K miles after "the works" oil change at Ford Dealership I noticed coolant tank was empty, engine was heavily leaking oil, engine was running very rough, whitish exhaust smoke, check engine light came on "misfire code", replaced spark plugs and ignition coils, added coolant and engine oil fluid every week, it just kept rolling downhill from there. It is criminal what is going on here...the repair costs aren't worth it and clearly don't fix the problem...do you want to buy a used Ford Escape that either needs a new engine or has had the engine replaced once already before 60K (and probably needs another new engine)? Do you want to buy a new(er) Ford Escape? "Ford Motor Company has issued a new recall for 125,322 model year 2020-2023 Ford Escape, 2022-2023 Ford Maverick and 2021-2023 Lincoln Corsair vehicles for a risk of fire due to engine failure. 2020-2023 recalls on ford escapes." I'll never buy another Ford vehicle again. I shouldn't have to investigate Ford dealerships/Fords work to make sure they are being honest about my vehicle, it's condition and the warranty, I shouldn't have to explain and argue with Ford dealership / Ford to try to get them to fix the situation, I shouldn't be stuck with it and have to wonder or double check if my vehicle is low on essential fluids every time I go somewhere due to Fords design flaws and constantly buy more fluids (there's no way that this meets environmental regulations), I shouldn't have to worry about my vehicle catching fire and/or lose all function at any moment while driving it or after driving it, I shouldn't have to fear parking my car in my garage (catching fire and burning house down with it) or being stranded where I am (whether I'm close to home or far away), could cause accident, injury and/or death. I paid good money for a vehicle that was advertised and marketed (by Ford dealership/Ford) as top rated, safe and reliable vehicle (this can't be legal). FIX THIS NOW BEFORE...
Mfg Campaign: 11535513
Recall Date: Jul 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check Engine light came on. Notice some rough starting followed by white smoke from exhaust. Brought to mechanic. Mechanic indicated the following: "diagnosis inspected and verified misfire #4 pulled plug found residue of possible coolant in cylinder, overflow of reservoir was near empty, topped off let sit overnight, started cold and saw white smoke believed to be coolant out of exhaust. Most likely internal engine failure. Recommended going to Ford for additional diagnostic and possible warranty extension". Mechanic indicated that this is a known issue that Ford is aware of unsafe coolant engine and overheating defects in the 2017 escape model. Coolant leaks create risk of engine fire and complete engine failure. Online reviews say serious safety issue some consumer had no warnings before vehicle misfires leading to total engine failure while driving. I plan to bring to Ford dealership mechanic on Aug 10th. At this time advised not to drive the vehicle by mechanic who inspected it. No prior issues before light came on. Well maintained vehicle. Research online shows this is a known concern with eco boost 2017 Ford Escape. At this time Ford indicated they are not aware nor feel responsible for the issues presented. Scheduled appointment for Ford Mechanics to inspect it. This is concerning. Checked recall list but this did not come up. However numerous online posts.
Corrective Action:
Check Engine light came on. Notice some rough starting followed by white smoke from exhaust. Brought to mechanic. Mechanic indicated the following: "diagnosis inspected and verified misfire #4 pulled plug found residue of possible coolant in cylinder, overflow of reservoir was near empty, topped off let sit overnight, started cold and saw white smoke believed to be coolant out of exhaust. Most likely internal engine failure. Recommended going to Ford for additional diagnostic and possible warranty extension". Mechanic indicated that this is a known issue that Ford is aware of unsafe coolant engine and overheating defects in the 2017 escape model. Coolant leaks create risk of engine fire and complete engine failure. Online reviews say serious safety issue some consumer had no warnings before vehicle misfires leading to total engine failure while driving. I plan to bring to Ford dealership mechanic on Aug 10th. At this time advised not to drive the vehicle by mechanic who inspected it. No prior issues before light came on. Well maintained vehicle. Research online shows this is a known concern with eco boost 2017 Ford Escape. At this time Ford indicated they are not aware nor feel responsible for the issues presented. Scheduled appointment for Ford Mechanics to inspect it. This is concerning. Checked recall list but this did not come up. However numerous online posts.
Additional Notes:
Check Engine light came on. Notice some rough starting followed by white smoke from exhaust. Brought to mechanic. Mechanic indicated the following: "diagnosis inspected and verified misfire #4 pulled plug found residue of possible coolant in cylinder, overflow of reservoir was near empty, topped off let sit overnight, started cold and saw white smoke believed to be coolant out of exhaust. Most likely internal engine failure. Recommended going to Ford for additional diagnostic and possible warranty extension". Mechanic indicated that this is a known issue that Ford is aware of unsafe coolant engine and overheating defects in the 2017 escape model. Coolant leaks create risk of engine fire and complete engine failure. Online reviews say serious safety issue some consumer had no warnings before vehicle misfires leading to total engine failure while driving. I plan to bring to Ford dealership mechanic on Aug 10th. At this time advised not to drive the vehicle by mechanic who inspected it. No prior issues before light came on. Well maintained vehicle. Research online shows this is a known concern with eco boost 2017 Ford Escape. At this time Ford indicated they are not aware nor feel responsible for the issues presented. Scheduled appointment for Ford Mechanics to inspect it. This is concerning. Checked recall list but this did not come up. However numerous online posts.
Mfg Campaign: 11535303
Recall Date: Jul 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant intrusion causing engine failure intermittently while driving at 51k miles. Repaired by Ford at my cost even though it was within warranty mileage but exceeded time by 7 months. This is a known issue by Ford…see Ford Service Bulletin 19-2346.
Corrective Action:
Engine coolant intrusion causing engine failure intermittently while driving at 51k miles. Repaired by Ford at my cost even though it was within warranty mileage but exceeded time by 7 months. This is a known issue by Ford…see Ford Service Bulletin 19-2346.
Additional Notes:
Engine coolant intrusion causing engine failure intermittently while driving at 51k miles. Repaired by Ford at my cost even though it was within warranty mileage but exceeded time by 7 months. This is a known issue by Ford…see Ford Service Bulletin 19-2346.
Mfg Campaign: 11535363
Recall Date: Jul 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Have replaced the turbo. Have replaced the transmission. Had coolant leak fixed in October getting into the cylinders. Now again in July coolant is leaking again into the the engine, causing potential fire. Lots of smoke and engine is overheating.
Corrective Action:
Have replaced the turbo. Have replaced the transmission. Had coolant leak fixed in October getting into the cylinders. Now again in July coolant is leaking again into the the engine, causing potential fire. Lots of smoke and engine is overheating.
Additional Notes:
Have replaced the turbo. Have replaced the transmission. Had coolant leak fixed in October getting into the cylinders. Now again in July coolant is leaking again into the the engine, causing potential fire. Lots of smoke and engine is overheating.
Mfg Campaign: 11535266
Recall Date: Jul 29, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I had a flat tire with my Ford Escape. The lug nut wrench Ford included with the vehicle would not fit the lug nuts. I understand there is a problem with the lug nuts swelling due to an extremely poor design. I can change a tire but because of the swelled lug nuts I had to hire a towing company. So these poorly designed lug nuts cost me several hundred dollars. They also pose a safety issue. Luckily I was in a safe location when this happened. But my wife and I often drive in isolated locations with little or no lighting. We could be in a dangerous situation if I can’t change a flat tire due to swelled lug nuts. I can pay to install new lug nuts, but that is also a financial burden that I and all Ford owners should not have to bear. I understand a lawsuit against Ford regarding these lug nuts was thrown out. Sounds like another case of big industry getting preferential treatment over the safety of citizens.
Corrective Action:
I had a flat tire with my Ford Escape. The lug nut wrench Ford included with the vehicle would not fit the lug nuts. I understand there is a problem with the lug nuts swelling due to an extremely poor design. I can change a tire but because of the swelled lug nuts I had to hire a towing company. So these poorly designed lug nuts cost me several hundred dollars. They also pose a safety issue. Luckily I was in a safe location when this happened. But my wife and I often drive in isolated locations with little or no lighting. We could be in a dangerous situation if I can’t change a flat tire due to swelled lug nuts. I can pay to install new lug nuts, but that is also a financial burden that I and all Ford owners should not have to bear. I understand a lawsuit against Ford regarding these lug nuts was thrown out. Sounds like another case of big industry getting preferential treatment over the safety of citizens.
Additional Notes:
I had a flat tire with my Ford Escape. The lug nut wrench Ford included with the vehicle would not fit the lug nuts. I understand there is a problem with the lug nuts swelling due to an extremely poor design. I can change a tire but because of the swelled lug nuts I had to hire a towing company. So these poorly designed lug nuts cost me several hundred dollars. They also pose a safety issue. Luckily I was in a safe location when this happened. But my wife and I often drive in isolated locations with little or no lighting. We could be in a dangerous situation if I can’t change a flat tire due to swelled lug nuts. I can pay to install new lug nuts, but that is also a financial burden that I and all Ford owners should not have to bear. I understand a lawsuit against Ford regarding these lug nuts was thrown out. Sounds like another case of big industry getting preferential treatment over the safety of citizens.
Mfg Campaign: 11535111
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine is misfiring due to coolant intrusion into the cylinders. The issue has been confirmed by the dealer, and is currently being repaired. It is a safety issue because the engine failing due to lack of coolant could render the vehicle undrivable. It has also caused random jerking movements in times of acceleration. It was inspected by the dealer, and before that, my usual mechanic. Check engine light is on, and the engine is rumbly at start.
Corrective Action:
My engine is misfiring due to coolant intrusion into the cylinders. The issue has been confirmed by the dealer, and is currently being repaired. It is a safety issue because the engine failing due to lack of coolant could render the vehicle undrivable. It has also caused random jerking movements in times of acceleration. It was inspected by the dealer, and before that, my usual mechanic. Check engine light is on, and the engine is rumbly at start.
Additional Notes:
My engine is misfiring due to coolant intrusion into the cylinders. The issue has been confirmed by the dealer, and is currently being repaired. It is a safety issue because the engine failing due to lack of coolant could render the vehicle undrivable. It has also caused random jerking movements in times of acceleration. It was inspected by the dealer, and before that, my usual mechanic. Check engine light is on, and the engine is rumbly at start.
Mfg Campaign: 11535128
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Corrective Action:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Additional Notes:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Mfg Campaign: 11534726
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Corrective Action:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Additional Notes:
While driving sometimes even the speed is below 40mph pushing the accelerator will not accelerate the vehicle making a loud engine noise for 4-5 minutes deaccelerating the vehicle. And again, working fine. It happens random and had happened 5-10 times after I purchased the vehicle in 2020. The frequency of the problem is random.
Mfg Campaign: 11534726
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Mfg Campaign: 11534854
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had misfired, and spark plug #1 needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that at start-up, the engine rumbled, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 36,000.
Mfg Campaign: 11534854
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Corrective Action:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Additional Notes:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Mfg Campaign: 11534595
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Corrective Action:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Additional Notes:
On June 15th I took my car to AllStar Ford in Palestine Texas because my check engine came on flashing and I started my car it was running rough and having trouble accelerating. I was called later that day and told I needed 1 new spark plug. I told them to replace all of them and they also did a tune-up. I picked my car up on June 21st and it seemed to be fine. The next morning my check engine light was flashing again. I took it back and was later told there was a cracked spark plug. Skip to July 14th and my check engine light was back on. I took it back to the dealership. On July 20th they called to tell me there was a leak in my coolant reservoir and they found coolant intrusion in cylinders. Now I'm being told I have to replace my engine. There has been a recall on 2014 to 2019 Ford EcoBoost because of the very same issue. For some reason my car was not part of that. I have researched this issue and found a lot of owners having the same problem and being told the cost is on them. There are also class action lawsuits in California for this problem. Had I know these cars had this severe problem I would have purchased something different. My car could over heat and blow the motor and even catch on fire. I owe less on my car than what it will cost to fix and that doesn't guarantee it won't happen again.
Mfg Campaign: 11534595
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Escape 2.0: Ongoing issue with check engine light coming on and running rough. Had issues with traffic with engine suddenly stop running. I am concerned for myself and safety of my daughter. Took to first place and they replaced spark plugs and coil packs. Issue came right back running rough and check engine light back on. Took to Ford dealer to be diagnosed. They found coolant in cylinder. TSB has correction to replace complete engine. Estimate is approximately $9500. Do not understand why this is not a recall since its a known MFG issue.
Corrective Action:
2017 Escape 2.0: Ongoing issue with check engine light coming on and running rough. Had issues with traffic with engine suddenly stop running. I am concerned for myself and safety of my daughter. Took to first place and they replaced spark plugs and coil packs. Issue came right back running rough and check engine light back on. Took to Ford dealer to be diagnosed. They found coolant in cylinder. TSB has correction to replace complete engine. Estimate is approximately $9500. Do not understand why this is not a recall since its a known MFG issue.
Additional Notes:
2017 Escape 2.0: Ongoing issue with check engine light coming on and running rough. Had issues with traffic with engine suddenly stop running. I am concerned for myself and safety of my daughter. Took to first place and they replaced spark plugs and coil packs. Issue came right back running rough and check engine light back on. Took to Ford dealer to be diagnosed. They found coolant in cylinder. TSB has correction to replace complete engine. Estimate is approximately $9500. Do not understand why this is not a recall since its a known MFG issue.
Mfg Campaign: 11534613
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 58,870.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 58,870.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 58,870.
Mfg Campaign: 11534623
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Corrective Action:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Additional Notes:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Mfg Campaign: 11534313
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Corrective Action:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Additional Notes:
In January 2023, my transmission went, and it was towed to the dealership. It sat for SIX MONTHS until it was fixed. I got the back 1 month ago, 2 weeks later, it broke down, stopped driving, on a VERY BUSY highway. It has now been sitting for 2 weeks and I do not have any answers as to what is wrong with my car.
Mfg Campaign: 11534313
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the contact saw smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and was diagnosed with coolant leaking into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,300.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the contact saw smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and was diagnosed with coolant leaking into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,300.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the contact saw smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and was diagnosed with coolant leaking into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,300.
Mfg Campaign: 11534314
Recall Date: Jul 25, 2023
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