Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Corrective Action:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Additional Notes:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Mfg Campaign: 11631005
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Corrective Action:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Additional Notes:
Coolant intrusion cylinder 4 no indicator light extremely low coolant level. A pressure leak down test was performed and it's getting in through the head gasket/cylinder wall.
Mfg Campaign: 11631005
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Took it to a mechanic was informed I had coolant leak into the 2nd rear cylinder cracking the head. Which caused the car to prematurely overheat and stall randomly on the highway. Was notified there is a issuse with coolant leaks with this model from the mechanic for the 2017 ford escape ecoboost models. Only had the coolant light come on the day prior to stalling.
Corrective Action:
Took it to a mechanic was informed I had coolant leak into the 2nd rear cylinder cracking the head. Which caused the car to prematurely overheat and stall randomly on the highway. Was notified there is a issuse with coolant leaks with this model from the mechanic for the 2017 ford escape ecoboost models. Only had the coolant light come on the day prior to stalling.
Additional Notes:
Took it to a mechanic was informed I had coolant leak into the 2nd rear cylinder cracking the head. Which caused the car to prematurely overheat and stall randomly on the highway. Was notified there is a issuse with coolant leaks with this model from the mechanic for the 2017 ford escape ecoboost models. Only had the coolant light come on the day prior to stalling.
Mfg Campaign: 11630737
Recall Date: Dec 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630565
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630565
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Corrective Action:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Additional Notes:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Mfg Campaign: 11630303
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Corrective Action:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Additional Notes:
2017 Ford Escape 1.5 ecoboost with only 50,571 miles. The engine failed as did the brakes due to the booster breaking off at the engine cam. I called Ford Motor Company and they asked me to take it to a Ford dealer because they have a customer service program on that engine which extended the power train warranty period to seven years. I notified Ford of the engine failure in August 2024, made an appointment at a Ford dealer per their request, had it towed to the dealer, and on 10/31/24 the Ford dealer notified me that the engine was defective and will cost $8000 to fix it. Ford Motor Company said sorry, the 7 year in service date on this vehicle expired on 10/19/24 just 12 days earlier, and refused to fix the engine. I had to pay the Ford dealer a $210 check out fee then go to the expense of towing the vehicle back home and stuck with a junk vehicle that Ford knows their ecoboost engine has a manufacturers defect.
Mfg Campaign: 11630303
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,749.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,749.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,749.
Mfg Campaign: 11630337
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11630434
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2017 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the engine overheated. The temperature gauge indicated that the engine was overheating. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer to make them aware of the failure. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11630434
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Escape SE Ecoboost engine. Engine gasket broken. Vehicle only has 78,000 miles on it. Just out of the original warranty range. Consequently piston pieces ended up in the oil pan, ruining my engine. Dealership wants us to pay for it, $11,000. This is a common manufacturer problem that I've seen reported, there is potentially a campaign to get this recalled. I've also researched to where there is class action lawsuits against it. It is currently at Walker Ford in Clearwater, FL.
Corrective Action:
2017 Ford Escape SE Ecoboost engine. Engine gasket broken. Vehicle only has 78,000 miles on it. Just out of the original warranty range. Consequently piston pieces ended up in the oil pan, ruining my engine. Dealership wants us to pay for it, $11,000. This is a common manufacturer problem that I've seen reported, there is potentially a campaign to get this recalled. I've also researched to where there is class action lawsuits against it. It is currently at Walker Ford in Clearwater, FL.
Additional Notes:
2017 Ford Escape SE Ecoboost engine. Engine gasket broken. Vehicle only has 78,000 miles on it. Just out of the original warranty range. Consequently piston pieces ended up in the oil pan, ruining my engine. Dealership wants us to pay for it, $11,000. This is a common manufacturer problem that I've seen reported, there is potentially a campaign to get this recalled. I've also researched to where there is class action lawsuits against it. It is currently at Walker Ford in Clearwater, FL.
Mfg Campaign: 11630083
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle is a 2017 Ford Escape Titanium with a 2.0L EcoBoost engine with 57,315 miles. Check engine light came on and the Diagnostic Trouble Code came back P0301 so I took it to my highly trusted mechanic Aloha Auto Center in September for the repair of replacing the ignition coil and spark plugs. Unfortunately after the repair at 57,678 miles the indicator light came back on with the same code so I took it back to my mechanic looked it over saw that the coolant level was low (I think he mentioned white smoke but not 100% kind of a blur) so he did some quick research and found the TSB 19-2346 which includes my engine type, year, make and model along with the indicator code. My engine has the presence of coolant in the engine cylinder and it is running rough. He says it is clearly this TSB 19-2346 is the issue and that I should take it into Ford for the repairs and guessing at their Labor Rate I am looking at $10,000. Problem is my VIN doesn't show up in your system for this recall? It does for a different recall 22S43 for Cable Bushing. What do I need to do I have not contacted the dealership yet because after reading reviews online it sounds like Ford is being a pain to deal with and is not recognizing all the vin numbers of vehicles effected. I know those reviews might not have all the information correct but I am concerned that my VIN is not in the system, my warranty was 5 years or 60,000 miles whichever comes first and we are over the years but not the miles, I don't want to repair it with my money and then have my VIN in the system 5 months later and be out of luck and I really don't want my car to catch on fire with my family inside! The vehicle is available for inspection. The Mechanic shop that inspected phone number is 503-591-7442. Ford Dealership has not been notified. Really appreciate anything you can tell me and wondering would I be able to get my money back later if my VIN is added to the recall like 6 months from now or do I just let the car sit?
Corrective Action:
My vehicle is a 2017 Ford Escape Titanium with a 2.0L EcoBoost engine with 57,315 miles. Check engine light came on and the Diagnostic Trouble Code came back P0301 so I took it to my highly trusted mechanic Aloha Auto Center in September for the repair of replacing the ignition coil and spark plugs. Unfortunately after the repair at 57,678 miles the indicator light came back on with the same code so I took it back to my mechanic looked it over saw that the coolant level was low (I think he mentioned white smoke but not 100% kind of a blur) so he did some quick research and found the TSB 19-2346 which includes my engine type, year, make and model along with the indicator code. My engine has the presence of coolant in the engine cylinder and it is running rough. He says it is clearly this TSB 19-2346 is the issue and that I should take it into Ford for the repairs and guessing at their Labor Rate I am looking at $10,000. Problem is my VIN doesn't show up in your system for this recall? It does for a different recall 22S43 for Cable Bushing. What do I need to do I have not contacted the dealership yet because after reading reviews online it sounds like Ford is being a pain to deal with and is not recognizing all the vin numbers of vehicles effected. I know those reviews might not have all the information correct but I am concerned that my VIN is not in the system, my warranty was 5 years or 60,000 miles whichever comes first and we are over the years but not the miles, I don't want to repair it with my money and then have my VIN in the system 5 months later and be out of luck and I really don't want my car to catch on fire with my family inside! The vehicle is available for inspection. The Mechanic shop that inspected phone number is 503-591-7442. Ford Dealership has not been notified. Really appreciate anything you can tell me and wondering would I be able to get my money back later if my VIN is added to the recall like 6 months from now or do I just let the car sit?
Additional Notes:
My vehicle is a 2017 Ford Escape Titanium with a 2.0L EcoBoost engine with 57,315 miles. Check engine light came on and the Diagnostic Trouble Code came back P0301 so I took it to my highly trusted mechanic Aloha Auto Center in September for the repair of replacing the ignition coil and spark plugs. Unfortunately after the repair at 57,678 miles the indicator light came back on with the same code so I took it back to my mechanic looked it over saw that the coolant level was low (I think he mentioned white smoke but not 100% kind of a blur) so he did some quick research and found the TSB 19-2346 which includes my engine type, year, make and model along with the indicator code. My engine has the presence of coolant in the engine cylinder and it is running rough. He says it is clearly this TSB 19-2346 is the issue and that I should take it into Ford for the repairs and guessing at their Labor Rate I am looking at $10,000. Problem is my VIN doesn't show up in your system for this recall? It does for a different recall 22S43 for Cable Bushing. What do I need to do I have not contacted the dealership yet because after reading reviews online it sounds like Ford is being a pain to deal with and is not recognizing all the vin numbers of vehicles effected. I know those reviews might not have all the information correct but I am concerned that my VIN is not in the system, my warranty was 5 years or 60,000 miles whichever comes first and we are over the years but not the miles, I don't want to repair it with my money and then have my VIN in the system 5 months later and be out of luck and I really don't want my car to catch on fire with my family inside! The vehicle is available for inspection. The Mechanic shop that inspected phone number is 503-591-7442. Ford Dealership has not been notified. Really appreciate anything you can tell me and wondering would I be able to get my money back later if my VIN is added to the recall like 6 months from now or do I just let the car sit?
Mfg Campaign: 11630161
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The coolant level was low. The contact cleared the check engine warning light. The contact stated that coolant was entering the cylinder and pistons. There was no indication of a coolant leak. The contact linked the failure to Technical Service Bulletin: 20-2100. The vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The coolant level was low. The contact cleared the check engine warning light. The contact stated that coolant was entering the cylinder and pistons. There was no indication of a coolant leak. The contact linked the failure to Technical Service Bulletin: 20-2100. The vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The coolant level was low. The contact cleared the check engine warning light. The contact stated that coolant was entering the cylinder and pistons. There was no indication of a coolant leak. The contact linked the failure to Technical Service Bulletin: 20-2100. The vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The local dealer was contacted, and the contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11630167
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Corrective Action:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Additional Notes:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Mfg Campaign: 11630188
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Corrective Action:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Additional Notes:
2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.
Mfg Campaign: 11630188
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle was driving rough. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine. The vehicle was later taken to the local dealer who confirmed that the failure was caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle was driving rough. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine. The vehicle was later taken to the local dealer who confirmed that the failure was caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle was driving rough. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine. The vehicle was later taken to the local dealer who confirmed that the failure was caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
Mfg Campaign: 11629567
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Internal coolant leak into engine
Corrective Action:
Internal coolant leak into engine
Additional Notes:
Internal coolant leak into engine
Mfg Campaign: 11629589
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire. Additionally, the contact stated while driving approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the DTC code was cleared. The contact stated that the failure recurred while driving. The vehicle was taken to another dealer and DTC code: P0301 (Cylinder #1 Misfire) was retrieved. The dealer determined that cylinder #1 had misfired due to coolant intrusion and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire. Additionally, the contact stated while driving approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the DTC code was cleared. The contact stated that the failure recurred while driving. The vehicle was taken to another dealer and DTC code: P0301 (Cylinder #1 Misfire) was retrieved. The dealer determined that cylinder #1 had misfired due to coolant intrusion and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire. Additionally, the contact stated while driving approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the DTC code was cleared. The contact stated that the failure recurred while driving. The vehicle was taken to another dealer and DTC code: P0301 (Cylinder #1 Misfire) was retrieved. The dealer determined that cylinder #1 had misfired due to coolant intrusion and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11629604
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Corrective Action:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Additional Notes:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Mfg Campaign: 11629646
Recall Date: Dec 9, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Corrective Action:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Additional Notes:
Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reader & got a P0301 code error, misfire in cylinder 1. They said it could be a number of things wrong but couldn't get my car in shop for 2 weeks. Replaced spark plugs& coil, no difference, checked fuel injection & pressure seemed ok. Did some research found that there is a known issue with the 2017 escapes 1.5 liter eco boost turbo engines involving coolant leaking into cylinders causing the same exact problem I am experiencing with my vehicle. I have done regular oil changes & other maintenance on the vehicle since purchasing in 2020 and haven't had any problems really other than having to replace the water pump prematurely in my opinion at much higher costs than I have ever seen for such repair. I still owe a decent amount in the vehicle and this break engine issue is a great hardship to me personally as it is my only vehicle and is greatly hindering my ability to travel to & from work. I cannot afford a high repair bill and by my research I'm looking at a minimum of $750 and possible engine replacement at estimated $10,000 which is more than I owe & more than the car's estimated value. Ford has always been my family's preferred choice of vehicles so I'm counting on that confidence in Ford motor co to determine if my vehicle could indeed be included among the models affected by the published recalls on the 2017 escapes so that my vehicle can be repaired at no costs and I can get back on the road and otherwise avoid losing my job & having to voluntarily surrender the vehicle in lieu of repossession. I understand that repairs are sometimes required but the issue with my vehicle seems sudden with no prior warnings and with so many same model & year escapes having the exact same problem a recall seems very likely.
Mfg Campaign: 11629646
Recall Date: Dec 9, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury