Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Corrective Action:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Additional Notes:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Mfg Campaign: 11281371
Recall Date: Nov 20, 2019
Ford Motor Company
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Corrective Action:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Additional Notes:
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Mfg Campaign: 11281371
Recall Date: Nov 20, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.
Corrective Action:
WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.
Additional Notes:
WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.
Mfg Campaign: 11280935
Recall Date: Nov 18, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.
Corrective Action:
WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.
Additional Notes:
WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.
Mfg Campaign: 11280501
Recall Date: Nov 16, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.
Mfg Campaign: 11280399
Recall Date: Nov 15, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.
Corrective Action:
2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.
Additional Notes:
2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.
Mfg Campaign: 11279928
Recall Date: Nov 13, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Corrective Action:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Additional Notes:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Mfg Campaign: 11277358
Recall Date: Oct 31, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Corrective Action:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Additional Notes:
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Mfg Campaign: 11277358
Recall Date: Oct 31, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.
Corrective Action:
WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.
Additional Notes:
WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.
Mfg Campaign: 11271806
Recall Date: Oct 29, 2019
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP
Mfg Campaign: 11270397
Recall Date: Oct 23, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.
Corrective Action:
THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.
Additional Notes:
THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.
Mfg Campaign: 11269890
Recall Date: Oct 21, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.
Corrective Action:
I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.
Additional Notes:
I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.
Mfg Campaign: 11269559
Recall Date: Oct 19, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Mfg Campaign: 11269256
Recall Date: Oct 17, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB
Mfg Campaign: 11267737
Recall Date: Oct 10, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE
Corrective Action:
AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE
Additional Notes:
AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE
Mfg Campaign: 11267283
Recall Date: Oct 9, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.
Corrective Action:
WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.
Additional Notes:
WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.
Mfg Campaign: 11266610
Recall Date: Oct 6, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 FORD ESCAPE WITH 29,918 MILES BOUGHT BRAND NEW. ENGINE LOST POWER GOING UP HILL WHILE PASSING A CAR IN FAST LANE, BARELY MADE IT SAFELY OFF THE ROAD, ENGINE LIGHT CAME ON. TAKEN TO DEALER, FOUND NOTHING. THEN VEHICLE STARTED TO HAVE ROUGH IDLE EVERY DAY, NOT RUNNING SMOOTHLY, ALMOST STALLING, ENGINE LIGHT COMES ON THEN AFTER A DAY OR TWO GOES OFF. TAKEN TO DEALER, THEY COULD NOT FIND A CODE ON COMPUTER OF WHY LIGHT CAME ON. ASKED THEM IF IT WAS SAFE TO DRIVE, WAS WORRIED ABOUT BREAKING DOWN, THEY SAID YES, SAFE TO DRIVE. ENGINE LIGHT CAME ON AGAIN, TOOK IT TO DEALER WHILE LIGHT WAS ON, THEY CHECKED AND SAID NEEDS NEW ENGINE BECAUSE OF ANTIFREEZE GOING INTO OIL. TOLD ME THEY HAD 3 OR 4 OTHERS WITH SAME PROBLEM WAITING AT GARAGE TO BE FIXED DUE TO PARTS ISSUE AND THE PROCESS DEALER HAS TO GO THROUGH WITH FORD. TOLD ME TO DROP IT OFF AND IT WOULD BE AT LEAST 3 WEEKS UNTIL I GET IT BACK, IS UNDER WARRANTY. A 2 YEAR OLD SUV HAVING TO HAVE THE ENGINE REPLACED BECAUSE OF A MANUFACTURER'S DEFECT IS UNACCEPTABLE. FORD SHOULD OFFER A BUY BACK ESPECIALLY BECAUSE FORD ALSO HAD THIS PROBLEM IN EARLIER MODELS OF ESCAPES. IF THIS IS HAPPENING TO MORE AND MORE OF THE ESCAPES, WHY ISN'T FORD LETTING THEIR CUSTOMERS KNOW BEFORE THEIR CARS BREAK DOWN PUTTING THEM IN A POTENTIALLY DANGEROUS SITUATION?
Corrective Action:
2017 FORD ESCAPE WITH 29,918 MILES BOUGHT BRAND NEW. ENGINE LOST POWER GOING UP HILL WHILE PASSING A CAR IN FAST LANE, BARELY MADE IT SAFELY OFF THE ROAD, ENGINE LIGHT CAME ON. TAKEN TO DEALER, FOUND NOTHING. THEN VEHICLE STARTED TO HAVE ROUGH IDLE EVERY DAY, NOT RUNNING SMOOTHLY, ALMOST STALLING, ENGINE LIGHT COMES ON THEN AFTER A DAY OR TWO GOES OFF. TAKEN TO DEALER, THEY COULD NOT FIND A CODE ON COMPUTER OF WHY LIGHT CAME ON. ASKED THEM IF IT WAS SAFE TO DRIVE, WAS WORRIED ABOUT BREAKING DOWN, THEY SAID YES, SAFE TO DRIVE. ENGINE LIGHT CAME ON AGAIN, TOOK IT TO DEALER WHILE LIGHT WAS ON, THEY CHECKED AND SAID NEEDS NEW ENGINE BECAUSE OF ANTIFREEZE GOING INTO OIL. TOLD ME THEY HAD 3 OR 4 OTHERS WITH SAME PROBLEM WAITING AT GARAGE TO BE FIXED DUE TO PARTS ISSUE AND THE PROCESS DEALER HAS TO GO THROUGH WITH FORD. TOLD ME TO DROP IT OFF AND IT WOULD BE AT LEAST 3 WEEKS UNTIL I GET IT BACK, IS UNDER WARRANTY. A 2 YEAR OLD SUV HAVING TO HAVE THE ENGINE REPLACED BECAUSE OF A MANUFACTURER'S DEFECT IS UNACCEPTABLE. FORD SHOULD OFFER A BUY BACK ESPECIALLY BECAUSE FORD ALSO HAD THIS PROBLEM IN EARLIER MODELS OF ESCAPES. IF THIS IS HAPPENING TO MORE AND MORE OF THE ESCAPES, WHY ISN'T FORD LETTING THEIR CUSTOMERS KNOW BEFORE THEIR CARS BREAK DOWN PUTTING THEM IN A POTENTIALLY DANGEROUS SITUATION?
Additional Notes:
2017 FORD ESCAPE WITH 29,918 MILES BOUGHT BRAND NEW. ENGINE LOST POWER GOING UP HILL WHILE PASSING A CAR IN FAST LANE, BARELY MADE IT SAFELY OFF THE ROAD, ENGINE LIGHT CAME ON. TAKEN TO DEALER, FOUND NOTHING. THEN VEHICLE STARTED TO HAVE ROUGH IDLE EVERY DAY, NOT RUNNING SMOOTHLY, ALMOST STALLING, ENGINE LIGHT COMES ON THEN AFTER A DAY OR TWO GOES OFF. TAKEN TO DEALER, THEY COULD NOT FIND A CODE ON COMPUTER OF WHY LIGHT CAME ON. ASKED THEM IF IT WAS SAFE TO DRIVE, WAS WORRIED ABOUT BREAKING DOWN, THEY SAID YES, SAFE TO DRIVE. ENGINE LIGHT CAME ON AGAIN, TOOK IT TO DEALER WHILE LIGHT WAS ON, THEY CHECKED AND SAID NEEDS NEW ENGINE BECAUSE OF ANTIFREEZE GOING INTO OIL. TOLD ME THEY HAD 3 OR 4 OTHERS WITH SAME PROBLEM WAITING AT GARAGE TO BE FIXED DUE TO PARTS ISSUE AND THE PROCESS DEALER HAS TO GO THROUGH WITH FORD. TOLD ME TO DROP IT OFF AND IT WOULD BE AT LEAST 3 WEEKS UNTIL I GET IT BACK, IS UNDER WARRANTY. A 2 YEAR OLD SUV HAVING TO HAVE THE ENGINE REPLACED BECAUSE OF A MANUFACTURER'S DEFECT IS UNACCEPTABLE. FORD SHOULD OFFER A BUY BACK ESPECIALLY BECAUSE FORD ALSO HAD THIS PROBLEM IN EARLIER MODELS OF ESCAPES. IF THIS IS HAPPENING TO MORE AND MORE OF THE ESCAPES, WHY ISN'T FORD LETTING THEIR CUSTOMERS KNOW BEFORE THEIR CARS BREAK DOWN PUTTING THEM IN A POTENTIALLY DANGEROUS SITUATION?
Mfg Campaign: 11266164
Recall Date: Oct 4, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...
Corrective Action:
THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...
Additional Notes:
THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...
Mfg Campaign: 11265382
Recall Date: Oct 1, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.
Corrective Action:
CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.
Additional Notes:
CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.
Mfg Campaign: 11265236
Recall Date: Sep 30, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE STOPLIGHT ON A CITY STREET. I HAD TO TURN TWO MORE TIMES TO GET TO MY DESTINATION. WHEN I PARKED THE CAR I TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. THE POWER WAS BACK ON ON THE STEERING WHEEL. I HAVE NOT TRIED DRIVING THE VEHICLE AS I AM AT WORK. VERY FRIGHTENING EXPERIENCE. I AM NOT ABLE TO SEE A MECHANIC AT THE FORD DEALERSHIP UNTIL MONDAY AND AM NERVOUS TO DRIVE THE CAR UNTIL THEN.
Corrective Action:
I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE STOPLIGHT ON A CITY STREET. I HAD TO TURN TWO MORE TIMES TO GET TO MY DESTINATION. WHEN I PARKED THE CAR I TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. THE POWER WAS BACK ON ON THE STEERING WHEEL. I HAVE NOT TRIED DRIVING THE VEHICLE AS I AM AT WORK. VERY FRIGHTENING EXPERIENCE. I AM NOT ABLE TO SEE A MECHANIC AT THE FORD DEALERSHIP UNTIL MONDAY AND AM NERVOUS TO DRIVE THE CAR UNTIL THEN.
Additional Notes:
I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE STOPLIGHT ON A CITY STREET. I HAD TO TURN TWO MORE TIMES TO GET TO MY DESTINATION. WHEN I PARKED THE CAR I TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. THE POWER WAS BACK ON ON THE STEERING WHEEL. I HAVE NOT TRIED DRIVING THE VEHICLE AS I AM AT WORK. VERY FRIGHTENING EXPERIENCE. I AM NOT ABLE TO SEE A MECHANIC AT THE FORD DEALERSHIP UNTIL MONDAY AND AM NERVOUS TO DRIVE THE CAR UNTIL THEN.
Mfg Campaign: 11258568
Recall Date: Sep 27, 2019
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