Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
APPARENTLY THERE HAVE BEEN MULTIPLE COMPLAINTS FILED WITH THE NHTSA REGARDING ISSUES WITH THE AUTO STOP/START FUNCTIONS OF 2017 FORD ESCAPES. THIS HAPPENED TO MY WIFE TODAY AT ABOUT 35000 MILES, AND THE CAR WAS SERVICED AND ACCORDING TO THE LOCAL DEALERSHIP'S PARTS AND LABOR DEPARTMENT, PERFECTLY FINE. THIS ISSUE APPEARS TO BE THAT IT'S POSSIBLE FOR THE CAR TO CUT OFF AS IT NORMALLY WOULD AT A COMPLETE STOP, BUT IT WON'T AUTO START - INSTEAD DISPLAYING A MESSAGE ABOUT PUTTING THE CAR INTO PARK AND RESTARTING THE ENGINE MANUALLY. GIVEN THE AMOUNT OF COMPLAINTS I'VE FOUND WITH JUST A CURSORY GLANCE INTO THE SPREAD OF THE ISSUE, HAS FORD FORMALLY ACKNOWLEDGED THAT THERE IS AN ISSUE WITH THIS FEATURE IN 2017 FORD ESCAPES? IS THERE A DOCUMENTED PROCEDURE FOR THEIR SERVICE DEPARTMENTS TO FOLLOW TO CORRECT THESE ISSUES? IF NOT, WHY? SOME OF THE OTHER NHTSA IDS RELATED TO THIS: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766
Corrective Action:
APPARENTLY THERE HAVE BEEN MULTIPLE COMPLAINTS FILED WITH THE NHTSA REGARDING ISSUES WITH THE AUTO STOP/START FUNCTIONS OF 2017 FORD ESCAPES. THIS HAPPENED TO MY WIFE TODAY AT ABOUT 35000 MILES, AND THE CAR WAS SERVICED AND ACCORDING TO THE LOCAL DEALERSHIP'S PARTS AND LABOR DEPARTMENT, PERFECTLY FINE. THIS ISSUE APPEARS TO BE THAT IT'S POSSIBLE FOR THE CAR TO CUT OFF AS IT NORMALLY WOULD AT A COMPLETE STOP, BUT IT WON'T AUTO START - INSTEAD DISPLAYING A MESSAGE ABOUT PUTTING THE CAR INTO PARK AND RESTARTING THE ENGINE MANUALLY. GIVEN THE AMOUNT OF COMPLAINTS I'VE FOUND WITH JUST A CURSORY GLANCE INTO THE SPREAD OF THE ISSUE, HAS FORD FORMALLY ACKNOWLEDGED THAT THERE IS AN ISSUE WITH THIS FEATURE IN 2017 FORD ESCAPES? IS THERE A DOCUMENTED PROCEDURE FOR THEIR SERVICE DEPARTMENTS TO FOLLOW TO CORRECT THESE ISSUES? IF NOT, WHY? SOME OF THE OTHER NHTSA IDS RELATED TO THIS: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766
Additional Notes:
APPARENTLY THERE HAVE BEEN MULTIPLE COMPLAINTS FILED WITH THE NHTSA REGARDING ISSUES WITH THE AUTO STOP/START FUNCTIONS OF 2017 FORD ESCAPES. THIS HAPPENED TO MY WIFE TODAY AT ABOUT 35000 MILES, AND THE CAR WAS SERVICED AND ACCORDING TO THE LOCAL DEALERSHIP'S PARTS AND LABOR DEPARTMENT, PERFECTLY FINE. THIS ISSUE APPEARS TO BE THAT IT'S POSSIBLE FOR THE CAR TO CUT OFF AS IT NORMALLY WOULD AT A COMPLETE STOP, BUT IT WON'T AUTO START - INSTEAD DISPLAYING A MESSAGE ABOUT PUTTING THE CAR INTO PARK AND RESTARTING THE ENGINE MANUALLY. GIVEN THE AMOUNT OF COMPLAINTS I'VE FOUND WITH JUST A CURSORY GLANCE INTO THE SPREAD OF THE ISSUE, HAS FORD FORMALLY ACKNOWLEDGED THAT THERE IS AN ISSUE WITH THIS FEATURE IN 2017 FORD ESCAPES? IS THERE A DOCUMENTED PROCEDURE FOR THEIR SERVICE DEPARTMENTS TO FOLLOW TO CORRECT THESE ISSUES? IF NOT, WHY? SOME OF THE OTHER NHTSA IDS RELATED TO THIS: 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766
Mfg Campaign: 11312109
Recall Date: Feb 28, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE ENGINE, AT RANDOM TIMES AND MULTIPLE TIMES, COMPLETELY SHUTS OFF WHEN STOPPED AT A STOPLIGHT WHEN IN ECO MODE. WHEN THIS HAPPENS A MESSAGE IS DISPLAYED ON THE INSTRUMENT PANEL TO PUT THE CAR INTO PARK AND RESTART THE CAR MANUALLY. THIS IS A DANGEROUS, KNOWN ISSUE. CARS BEGIN MOVING WHEN THE LIGHT TURNS GREEN AS WE ARE FORCED TO RESTART OUR CAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Corrective Action:
VEHICLE ENGINE, AT RANDOM TIMES AND MULTIPLE TIMES, COMPLETELY SHUTS OFF WHEN STOPPED AT A STOPLIGHT WHEN IN ECO MODE. WHEN THIS HAPPENS A MESSAGE IS DISPLAYED ON THE INSTRUMENT PANEL TO PUT THE CAR INTO PARK AND RESTART THE CAR MANUALLY. THIS IS A DANGEROUS, KNOWN ISSUE. CARS BEGIN MOVING WHEN THE LIGHT TURNS GREEN AS WE ARE FORCED TO RESTART OUR CAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Additional Notes:
VEHICLE ENGINE, AT RANDOM TIMES AND MULTIPLE TIMES, COMPLETELY SHUTS OFF WHEN STOPPED AT A STOPLIGHT WHEN IN ECO MODE. WHEN THIS HAPPENS A MESSAGE IS DISPLAYED ON THE INSTRUMENT PANEL TO PUT THE CAR INTO PARK AND RESTART THE CAR MANUALLY. THIS IS A DANGEROUS, KNOWN ISSUE. CARS BEGIN MOVING WHEN THE LIGHT TURNS GREEN AS WE ARE FORCED TO RESTART OUR CAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11311836
Recall Date: Feb 27, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Corrective Action:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Additional Notes:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Mfg Campaign: 11311566
Recall Date: Feb 26, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Corrective Action:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Additional Notes:
EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.
Mfg Campaign: 11311566
Recall Date: Feb 26, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Corrective Action:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Additional Notes:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Mfg Campaign: 11311339
Recall Date: Feb 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Corrective Action:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Additional Notes:
WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.
Mfg Campaign: 11311339
Recall Date: Feb 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO RESUME DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT A MESSAGE DISPLAYED TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO RESUME DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT A MESSAGE DISPLAYED TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO RESUME DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE CONTACT STATED THAT A MESSAGE DISPLAYED TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,400.
Mfg Campaign: 11311366
Recall Date: Feb 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Mfg Campaign: 11310024
Recall Date: Feb 19, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR WENT TO AN ACCIDENT LAST FEBRUARY 14,2017 AND MY AIRBAGS FAILED TO DEPLOY. I WAS RUNNING ON A SPEED OF 40-45 MPH AND HIT ANOTHER CAR AND MY CAR SPIN 360 DEGREES THEN ANOTHER CAR HIT MY CAR AND MADE MY CAR STOP FROM SPINNING. DESPITE THE IMPACT, MY AIRBAGS FAILED TO DEPLOY.
Corrective Action:
MY CAR WENT TO AN ACCIDENT LAST FEBRUARY 14,2017 AND MY AIRBAGS FAILED TO DEPLOY. I WAS RUNNING ON A SPEED OF 40-45 MPH AND HIT ANOTHER CAR AND MY CAR SPIN 360 DEGREES THEN ANOTHER CAR HIT MY CAR AND MADE MY CAR STOP FROM SPINNING. DESPITE THE IMPACT, MY AIRBAGS FAILED TO DEPLOY.
Additional Notes:
MY CAR WENT TO AN ACCIDENT LAST FEBRUARY 14,2017 AND MY AIRBAGS FAILED TO DEPLOY. I WAS RUNNING ON A SPEED OF 40-45 MPH AND HIT ANOTHER CAR AND MY CAR SPIN 360 DEGREES THEN ANOTHER CAR HIT MY CAR AND MADE MY CAR STOP FROM SPINNING. DESPITE THE IMPACT, MY AIRBAGS FAILED TO DEPLOY.
Mfg Campaign: 11310170
Recall Date: Feb 19, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Corrective Action:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Additional Notes:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Mfg Campaign: 11309057
Recall Date: Feb 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Corrective Action:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Additional Notes:
THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC (WHEN AUTO START-STOP IS ACTIVATED), WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Mfg Campaign: 11309057
Recall Date: Feb 13, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON.
Corrective Action:
WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON.
Additional Notes:
WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON.
Mfg Campaign: 11308016
Recall Date: Feb 9, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Corrective Action:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Additional Notes:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Mfg Campaign: 11307295
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Corrective Action:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Additional Notes:
SEAL IN BETWEEN THE INTERCOOLER FOR THE TURBO SO THAT COOLENT MIXES WITH THE ENGINE OIL WHICH CAUSES THE ENGINE TO FAIL PREMATURELY AND FORD WILL NOT COVER THE REPAIR. THE CAR MUST BE RECALLED BECAUSE OF THE DEFECT. WWW.BADPRODUCTSLAW.COM IS MAKING A CLASS ACTION AND PEOPLE SHOULD CONTACT THEM.
Mfg Campaign: 11307295
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD FUSION HAS HAD A RECALL ON THIS SAME EXACT ISSUE, AND MY VEHICLE FALLS WITHIN THE YEARS RECALLED. THIS SEEMS TO BE A COMMON PROBLEM WHEN SPEAKING WITH OTHERS WHOSE VEHICLE IS AROUND THE SAME YEAR. THIS IS NOT SAFE AS I HAD MY VEHICLE IN THE SHOP FOR 3 DAYS AND THE PROBLEM WAS NOT ABLE TO BE LOCATED UNTIL I WAS ABLE TO CAPTURE A VIDEO.
Corrective Action:
VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD FUSION HAS HAD A RECALL ON THIS SAME EXACT ISSUE, AND MY VEHICLE FALLS WITHIN THE YEARS RECALLED. THIS SEEMS TO BE A COMMON PROBLEM WHEN SPEAKING WITH OTHERS WHOSE VEHICLE IS AROUND THE SAME YEAR. THIS IS NOT SAFE AS I HAD MY VEHICLE IN THE SHOP FOR 3 DAYS AND THE PROBLEM WAS NOT ABLE TO BE LOCATED UNTIL I WAS ABLE TO CAPTURE A VIDEO.
Additional Notes:
VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD FUSION HAS HAD A RECALL ON THIS SAME EXACT ISSUE, AND MY VEHICLE FALLS WITHIN THE YEARS RECALLED. THIS SEEMS TO BE A COMMON PROBLEM WHEN SPEAKING WITH OTHERS WHOSE VEHICLE IS AROUND THE SAME YEAR. THIS IS NOT SAFE AS I HAD MY VEHICLE IN THE SHOP FOR 3 DAYS AND THE PROBLEM WAS NOT ABLE TO BE LOCATED UNTIL I WAS ABLE TO CAPTURE A VIDEO.
Mfg Campaign: 11307333
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS AUTO SHUTDOWN AT TRAFFIC LIGHTS, STOP SIGNS. SOMETIMES STALLS THEN AND NEEDS RESTARTED. ONLY ADVISORY WHEN IT HAPPENS IS ON DASHBOARD DISPLAY. HAS HAPPENED OVER A DOZEN TIMES TO ME WITHIN 40.000 MILES. LAST TIME BELOW
Corrective Action:
VEHICLE HAS AUTO SHUTDOWN AT TRAFFIC LIGHTS, STOP SIGNS. SOMETIMES STALLS THEN AND NEEDS RESTARTED. ONLY ADVISORY WHEN IT HAPPENS IS ON DASHBOARD DISPLAY. HAS HAPPENED OVER A DOZEN TIMES TO ME WITHIN 40.000 MILES. LAST TIME BELOW
Additional Notes:
VEHICLE HAS AUTO SHUTDOWN AT TRAFFIC LIGHTS, STOP SIGNS. SOMETIMES STALLS THEN AND NEEDS RESTARTED. ONLY ADVISORY WHEN IT HAPPENS IS ON DASHBOARD DISPLAY. HAS HAPPENED OVER A DOZEN TIMES TO ME WITHIN 40.000 MILES. LAST TIME BELOW
Mfg Campaign: 11306663
Recall Date: Feb 3, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ON MULTIPLE OCCASIONS, THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC, WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Corrective Action:
ON MULTIPLE OCCASIONS, THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC, WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Additional Notes:
ON MULTIPLE OCCASIONS, THE CAR RANDOMLY COMPLETELY TURNS OFF WHILE STOPPED AT RED LIGHTS OR IN TRAFFIC, WITH A MESSAGE ON THAT DASHBOARD TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". AT THIS POINT, IT IS NECESSARY TO SHIFT THE CAR INTO PARK AND RESTART THE ENGINE BEFORE BEING ABLE TO PROCEED.
Mfg Campaign: 11306841
Recall Date: Feb 3, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ANOTHER VEHICLE PULLED RIGHT IN FRONT OF THE CONTACT'S VEHICLE. THE COLLISION OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED EVEN THOUGH THERE WAS A POP SOUND. THE VEHICLE SPEED WAS 50 MPH AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. BOTH VEHICLE'S WERE TOWED AWAY. THE DAMAGE WAS SEVERE TO THE FRONT PART OF THE VEHICLE. THE CONTACT THINK'S THE ENGINE WAS SEVERELY DAMAGED. THE VEHICLE WRECKAGE WAS TOWED BACK TO THE CONTACT'S HOUSE AND THE INSURANCE COMPANY HAD NOT YET DETERMINED IF IT WOULD BE DECLARED TOTALED. THE DEALER OR MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ANOTHER VEHICLE PULLED RIGHT IN FRONT OF THE CONTACT'S VEHICLE. THE COLLISION OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED EVEN THOUGH THERE WAS A POP SOUND. THE VEHICLE SPEED WAS 50 MPH AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. BOTH VEHICLE'S WERE TOWED AWAY. THE DAMAGE WAS SEVERE TO THE FRONT PART OF THE VEHICLE. THE CONTACT THINK'S THE ENGINE WAS SEVERELY DAMAGED. THE VEHICLE WRECKAGE WAS TOWED BACK TO THE CONTACT'S HOUSE AND THE INSURANCE COMPANY HAD NOT YET DETERMINED IF IT WOULD BE DECLARED TOTALED. THE DEALER OR MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ANOTHER VEHICLE PULLED RIGHT IN FRONT OF THE CONTACT'S VEHICLE. THE COLLISION OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED EVEN THOUGH THERE WAS A POP SOUND. THE VEHICLE SPEED WAS 50 MPH AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. BOTH VEHICLE'S WERE TOWED AWAY. THE DAMAGE WAS SEVERE TO THE FRONT PART OF THE VEHICLE. THE CONTACT THINK'S THE ENGINE WAS SEVERELY DAMAGED. THE VEHICLE WRECKAGE WAS TOWED BACK TO THE CONTACT'S HOUSE AND THE INSURANCE COMPANY HAD NOT YET DETERMINED IF IT WOULD BE DECLARED TOTALED. THE DEALER OR MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11302178
Recall Date: Jan 27, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.
Corrective Action:
TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.
Additional Notes:
TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TECHNICIAN RODE WITH ME WHILE I DROVE AND THE VEHICLE'S ENGINE WOULD FLUTTER AT AROUND 1500 RPMS WHILE MAINTAINING CONSTANT SPEED. IT WOULD ALSO SHIMMY THE VEHICLE. IT SHOWED ON THE COMPUTER WHILE I WAS DRIVING THAT THERE WAS A MISFIRE, THE COMPUTER WOULD REQUEST A 4 AND WAS GETTING A 40 ON THE SPECS. THERE WAS NO CHECK ENGINE LIGHT AT THE TIME OF THE DIAGNOSIS.
Mfg Campaign: 11302240
Recall Date: Jan 27, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON.
Corrective Action:
AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON.
Additional Notes:
AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON.
Mfg Campaign: 11302072
Recall Date: Jan 26, 2020
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