Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel Fault, etc.,Pictures below
Corrective Action:
I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel Fault, etc.,Pictures below
Additional Notes:
I had left my home about 4 arrived at mall 4:30 all was great a usual day. I push button start my suv out of nowhere all these panel warnings appeared. Engine sign, hill assistance not available, air conditioner stop working, 4 wheel Fault, etc.,Pictures below
Mfg Campaign: 11422479
Recall Date: Jun 27, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased 2017 Ford Escape SUV preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the Ford Escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local Ford Dealer. The Ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged Ford was doing a recall to replace engines for a similar problem but not on the vehicle with our VIN number. I'm a first-time car buyer who spent $21K on a car, drove it for 6,000 miles, there’s clearly a defect in the engine, the Ford dealership quoted a $8,500 engine replacement but said their hands are tied since our VIN is not on the recall list. Car is sitting at the dealership as we sort through this mess.
Corrective Action:
Purchased 2017 Ford Escape SUV preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the Ford Escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local Ford Dealer. The Ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged Ford was doing a recall to replace engines for a similar problem but not on the vehicle with our VIN number. I'm a first-time car buyer who spent $21K on a car, drove it for 6,000 miles, there’s clearly a defect in the engine, the Ford dealership quoted a $8,500 engine replacement but said their hands are tied since our VIN is not on the recall list. Car is sitting at the dealership as we sort through this mess.
Additional Notes:
Purchased 2017 Ford Escape SUV preowned with 56,948 miles. Decided on the 2.0 engine due to the many issues with the 1.6 engine. Drove for seven months and only 6,000 miles. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. The engine was mixing antifreeze in the oil which will lead to a catastrophe engine failure creating a dangerous safety incident. The mechanic informed us that the Ford Escapes have been having ongoing issues with the engines and is currently in a recall program and recommended we take it to a local Ford Dealer. The Ford dealer diagnosis matched the auto mechanic, acknowledged the antifreeze was mixing and recommended they replace the engine. They also acknowledged Ford was doing a recall to replace engines for a similar problem but not on the vehicle with our VIN number. I'm a first-time car buyer who spent $21K on a car, drove it for 6,000 miles, there’s clearly a defect in the engine, the Ford dealership quoted a $8,500 engine replacement but said their hands are tied since our VIN is not on the recall list. Car is sitting at the dealership as we sort through this mess.
Mfg Campaign: 11422403
Recall Date: Jun 26, 2021
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact's wife called the manufacturer however, the manufacturer offered no assistance. Two fellow motorists were able to assist the contact and the tire was replaced. The contact had the lug nuts replaced. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact's wife called the manufacturer however, the manufacturer offered no assistance. Two fellow motorists were able to assist the contact and the tire was replaced. The contact had the lug nuts replaced. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the lug wrench. The contact's wife called the manufacturer however, the manufacturer offered no assistance. Two fellow motorists were able to assist the contact and the tire was replaced. The contact had the lug nuts replaced. The contact wrote a letter to the manufacturer however, there was no response from the manufacturer. The vehicle was repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11422353
Recall Date: Jun 25, 2021
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at 15-20 MPH, a warning message appeared stating "pull over, engine overheating" and the vehicle lost power. The vehicle was towed to the dealer where it was diagnosed with the head gasket leaking but was not repaired. The contact stated the failure reoccurred a month ago while driving. The same warning message appeared. The contact was able to pull to the side of the road. The vehicle was towed to the same dealer, then towed to a Larry H. Miller Ford Lakewood (11595 W 6th Ave, Lakewood, CO 8021) as requested by the manufacturer. The contact stated the dealer diagnosed that the engine needed to be replaced per a TSB. The manufacturer was notified of the failure but declined to cover the repair though the vehicle had an extended warranty. The approximate failure mileage was 77,000.
Mfg Campaign: 11422159
Recall Date: Jun 24, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and Ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.
Corrective Action:
My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and Ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.
Additional Notes:
My car is losing water and the 2.0 ecoboost has a habit of catching fire. Mine is still driveable but very dangerous. The car has 125000 miles in it and is 4 years old and Ford has basically told me tough luck. The dealer verified the problem which is a very common issue with the 2.0 ecoboost.
Mfg Campaign: 11421789
Recall Date: Jun 22, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now
Corrective Action:
Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now
Additional Notes:
Check engine code came on had it tested came back saying misfiring in piston one vapors coming out of exhaust system leads to believe I have a blown head gasket vapors can be seen in video coming out of exhaust system at high rates weak engine when trying to drive it it's been parked for weeks now
Mfg Campaign: 11421730
Recall Date: Jun 21, 2021
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 75 mph, the engine started to overheat. The "engine overheating" warning message was displayed. The vehicle was not diagnosed nor repaired. The vehicle was towed to the contact’s place of employment. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer for assistance. The failure mileage was approximately 89,513.
Mfg Campaign: 11420886
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In January 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before I drive it there. We decide to wait for it to come on again. Each time I got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, I notice the heater isn’t working. The next day the check engine light comes on. On June 5th I get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and I pull over to a parking lot and I have to have it towed to my mechanic. Today, June 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least December 2019! The result is that I need a new engine. It has just over 100,000 miles on it. The vehicle isn’t even paid for and I have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, I did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has Ford Not issued a recall of this engine? If I get it replaced, will the engine installed have been re-engineered to have fixed the problem? If the company has known about this issue for this long, I should have been notified of the potential problem.
Corrective Action:
In January 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before I drive it there. We decide to wait for it to come on again. Each time I got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, I notice the heater isn’t working. The next day the check engine light comes on. On June 5th I get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and I pull over to a parking lot and I have to have it towed to my mechanic. Today, June 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least December 2019! The result is that I need a new engine. It has just over 100,000 miles on it. The vehicle isn’t even paid for and I have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, I did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has Ford Not issued a recall of this engine? If I get it replaced, will the engine installed have been re-engineered to have fixed the problem? If the company has known about this issue for this long, I should have been notified of the potential problem.
Additional Notes:
In January 2021 it began with the check engine light coming on. The #2 spark plug and ignition coil were replaced by local mechanic. About a month later the check engine light came on again. Again there was an issue with the #2 spark plug. It was fixed. Another few weeks goes by and the light comes on again. I take it in and the check engine light goes off just before I drive it there. We decide to wait for it to come on again. Each time I got the sense from my mechanic that this was slightly unusual. June 2, 2021 on a cool evening, I notice the heater isn’t working. The next day the check engine light comes on. On June 5th I get a warning light that says my vehicle is overheating and to pull over to a safe spot. My kids and I pull over to a parking lot and I have to have it towed to my mechanic. Today, June 11th, the mechanic finally has a chance to look at it and discovers that coolant is leaking into the engine. He uses a borescope to show me the coolant in the engine. He then pulls technical service bulletin 19-2346 which indicates that the exact symptoms my vehicle is having has been know since at least December 2019! The result is that I need a new engine. It has just over 100,000 miles on it. The vehicle isn’t even paid for and I have to replace the engine! Other than the check engine light, there were no warnings that the coolant was low. When the check engine light came on, I did occasionally have white smoke and it chugged when running like there was a blockage. Why on an issue as serious and as expensive as this has Ford Not issued a recall of this engine? If I get it replaced, will the engine installed have been re-engineered to have fixed the problem? If the company has known about this issue for this long, I should have been notified of the potential problem.
Mfg Campaign: 11420649
Recall Date: Jun 12, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!
Corrective Action:
My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!
Additional Notes:
My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!
Mfg Campaign: 11420639
Recall Date: Jun 11, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11420123
Recall Date: Jun 8, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On May 30, I received the Engine Service Light that remained on constantly. I contacted Ford chat since I was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on June 1. Car only has about 53K miles. June 1: Dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: Tech determined must be bad fuel injection system. Parts must be order. June 7: Injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: Still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.
Corrective Action:
On May 30, I received the Engine Service Light that remained on constantly. I contacted Ford chat since I was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on June 1. Car only has about 53K miles. June 1: Dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: Tech determined must be bad fuel injection system. Parts must be order. June 7: Injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: Still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.
Additional Notes:
On May 30, I received the Engine Service Light that remained on constantly. I contacted Ford chat since I was 300 miles from home, determined it was safe to drive home since car ran fine with no vibration or gas smell. Took to dealer on June 1. Car only has about 53K miles. June 1: Dealer said a plug, wire, and distributer coil were bad, replaced it, but during test drive the car shook so badly, they recommended it not be driven and was not safe and should remain in shop. This may be an unnecessary repair costing $549 (attached), but only document received to date. June 2: Tech determined must be bad fuel injection system. Parts must be order. June 7: Injectors replaced. Car started and car shook so badly that the tech and dealer refused to even take it out of the shop and said it would be a danger to take out on the road. More troubleshooting would be needed since they did not know what the issue was. June 8: Still unsure, but believe a total engine replacement may be needed but until further consultation with other experts and troubleshooting occurs, they will not give me a diagnosis. They continue to assert that engine issue does make the car unsafe for highway use.
Mfg Campaign: 11420129
Recall Date: Jun 8, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles
Corrective Action:
Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles
Additional Notes:
Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles
Mfg Campaign: 11420218
Recall Date: Jun 8, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.
Corrective Action:
PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.
Additional Notes:
PURCHASED NEW 2017 FORD ESCAPE SE 4WD IN 2017 - OVER THE PAST SEVERAL MONTHS INTERMITTENT SHUT OFF WHEN AUTO STOP ENGAGE AT A STOPLIGHT. THEN WILL NOT RESTART. WARNING LIGHT COMES ON PUT CAR IN PARK. SOMETIMES HAVE TO CALL AAA FOR ASSISTANCE. SOMETIMES RESTART AFTER 20 TO 50 MINUTES. THE INCIDENT HAPPENS WITHOUT WARNING IN DANDGEROUS SITUATION WITH ONCOMING CARS AT HEAVY INTERSECTIONS. AND DO 3 TO 15 MILE TRIPS AND PARK CAR. SOMETIMES THE CAR WILL NOT START/CRANK. CALL AAA FOR ASSISTANCE. SOMETIMES RESTART/CRANK AFTER 45-50 MINUTES ON ITS OWN. CHANGED BATTERY. NO SHUT OFF FOR A FEW WEEKS. INCIDENTS RETURNED. TOOK TO DEALER TWICE. LAST VISIT DEALER WAS ABLE TO REPRODUCE THE SHUT OFF. EEC TEST AND FOUND CODES P06E9 AND P164C. REPROGRAMMED BCM. DRIVEN 6 DAYS SINCE REPAIR. ONE INCIDENT OF SHORT TRIP, PARK, NO RESTART. CALLED DEALER. TRYING DISENGAGE AUTO STOP BUTTON.
Mfg Campaign: 11419862
Recall Date: Jun 7, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The purge valve sylanoid is malfunctioning. Every dealership and auto store in my town is out of the part and backordered, which tells me this is a common problem.
Corrective Action:
The purge valve sylanoid is malfunctioning. Every dealership and auto store in my town is out of the part and backordered, which tells me this is a common problem.
Additional Notes:
The purge valve sylanoid is malfunctioning. Every dealership and auto store in my town is out of the part and backordered, which tells me this is a common problem.
Mfg Campaign: 11419229
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Misfire in cylinder 2 coolant going into cylinder # 2
Corrective Action:
Misfire in cylinder 2 coolant going into cylinder # 2
Additional Notes:
Misfire in cylinder 2 coolant going into cylinder # 2
Mfg Campaign: 11419073
Recall Date: May 31, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated and the vehicle shuddered for a couple of seconds. The contact restarted the vehicle and the warning light was disappeared. The failure reoccurred a few days later. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,543.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated and the vehicle shuddered for a couple of seconds. The contact restarted the vehicle and the warning light was disappeared. The failure reoccurred a few days later. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,543.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated and the vehicle shuddered for a couple of seconds. The contact restarted the vehicle and the warning light was disappeared. The failure reoccurred a few days later. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as a manufacturer defect coolant leak into the cylinder block. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,543.
Mfg Campaign: 11417940
Recall Date: May 20, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Ford Escape SE paint failure at the windshield (driver side) column.
Corrective Action:
2017 Ford Escape SE paint failure at the windshield (driver side) column.
Additional Notes:
2017 Ford Escape SE paint failure at the windshield (driver side) column.
Mfg Campaign: 11417975
Recall Date: May 20, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
IT STARTED OUR AS THE OCCASIONAL MISFIRE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO A LOCAL MEINEKE WHERE THEY SAID 1 OF THE COILS (I BELIEVE COIL 2) NEEDED TO BE REPLACED. I ALSO REPLACED ALL 4 PLUGS AT THAT TIME AS WELL. MAYBE A MONTH LATER IT STARTED MISFIRING AGAIN WITH THE CHECK ENGINE LIGHT BACK ON. I TOOK IT BACK TO THE SHOP AND THEY SAID IT SHOWED THE SAME COIL AS NEEDING TO BE REPLACED. THEY RECOMMEND I TAKE IT TO FORD FOR BETTER DIAGNOSIS WHERE THEY TELL ME I NOW NEED A NEW ENGINE FOR UPWARDS OF 6 THOUSAND DOLLARS... SEE PICTURES FOR FORDS DESCRIPTION.
Corrective Action:
IT STARTED OUR AS THE OCCASIONAL MISFIRE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO A LOCAL MEINEKE WHERE THEY SAID 1 OF THE COILS (I BELIEVE COIL 2) NEEDED TO BE REPLACED. I ALSO REPLACED ALL 4 PLUGS AT THAT TIME AS WELL. MAYBE A MONTH LATER IT STARTED MISFIRING AGAIN WITH THE CHECK ENGINE LIGHT BACK ON. I TOOK IT BACK TO THE SHOP AND THEY SAID IT SHOWED THE SAME COIL AS NEEDING TO BE REPLACED. THEY RECOMMEND I TAKE IT TO FORD FOR BETTER DIAGNOSIS WHERE THEY TELL ME I NOW NEED A NEW ENGINE FOR UPWARDS OF 6 THOUSAND DOLLARS... SEE PICTURES FOR FORDS DESCRIPTION.
Additional Notes:
IT STARTED OUR AS THE OCCASIONAL MISFIRE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN TO A LOCAL MEINEKE WHERE THEY SAID 1 OF THE COILS (I BELIEVE COIL 2) NEEDED TO BE REPLACED. I ALSO REPLACED ALL 4 PLUGS AT THAT TIME AS WELL. MAYBE A MONTH LATER IT STARTED MISFIRING AGAIN WITH THE CHECK ENGINE LIGHT BACK ON. I TOOK IT BACK TO THE SHOP AND THEY SAID IT SHOWED THE SAME COIL AS NEEDING TO BE REPLACED. THEY RECOMMEND I TAKE IT TO FORD FOR BETTER DIAGNOSIS WHERE THEY TELL ME I NOW NEED A NEW ENGINE FOR UPWARDS OF 6 THOUSAND DOLLARS... SEE PICTURES FOR FORDS DESCRIPTION.
Mfg Campaign: 11416262
Recall Date: May 12, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
Mfg Campaign: 11415963
Recall Date: May 10, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE STEERING FAULT DETECTED ERROR COMES ON THE CONSOLE AND THE CAR LOSES POWER STEERING. THIS HAPPENS WHILE DRIVING. WHEN BROUGHT IT TO THE SHOP THEY WERE NOT ABLE TO FIND A PROBLEM. THIS SAME ISSUE HAPPENED AGAIN TODAY WHILE DRIVING- CONCERNED THEIR IS A CORRELATION TO WHEN IT IS HOT OUT. SEARCHED RECALL AND FOUND THIS ISSUE WITH THE 2008-2013 FORD ESCAPES BUT NOT FOR THIS MODEL. SEARCHED SOME FORUMS AND NOTICED SOME OTHERS WITH THIS SAME PROBLEM.
Corrective Action:
THE STEERING FAULT DETECTED ERROR COMES ON THE CONSOLE AND THE CAR LOSES POWER STEERING. THIS HAPPENS WHILE DRIVING. WHEN BROUGHT IT TO THE SHOP THEY WERE NOT ABLE TO FIND A PROBLEM. THIS SAME ISSUE HAPPENED AGAIN TODAY WHILE DRIVING- CONCERNED THEIR IS A CORRELATION TO WHEN IT IS HOT OUT. SEARCHED RECALL AND FOUND THIS ISSUE WITH THE 2008-2013 FORD ESCAPES BUT NOT FOR THIS MODEL. SEARCHED SOME FORUMS AND NOTICED SOME OTHERS WITH THIS SAME PROBLEM.
Additional Notes:
THE STEERING FAULT DETECTED ERROR COMES ON THE CONSOLE AND THE CAR LOSES POWER STEERING. THIS HAPPENS WHILE DRIVING. WHEN BROUGHT IT TO THE SHOP THEY WERE NOT ABLE TO FIND A PROBLEM. THIS SAME ISSUE HAPPENED AGAIN TODAY WHILE DRIVING- CONCERNED THEIR IS A CORRELATION TO WHEN IT IS HOT OUT. SEARCHED RECALL AND FOUND THIS ISSUE WITH THE 2008-2013 FORD ESCAPES BUT NOT FOR THIS MODEL. SEARCHED SOME FORUMS AND NOTICED SOME OTHERS WITH THIS SAME PROBLEM.
Mfg Campaign: 11415601
Recall Date: May 7, 2021
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