Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 FORD ESCAPE HAD A TOTAL TRANSMISSION FAILURE WITHOUT WARNING WHILE I WAS DRIVING ON A CITY STREET, APPROX. GOING 45 TO 50 MPH. THE TRANSMISSION WENT OUT OF GEAR AND LOST POWER. THE TRANSMISSION WOULD STALL AND THEN SUDDENLY GO INTO GEAR WITHOUT WARNING CAUSING MY ESCAPE TO JERK FORWARD. I PARKED MY ESCAPE AND HAD IT TOWED TO A REPAIR SHOP. I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS "BURNED UP" AND HAD TO BE REPLACED. I HAD A REBUILT TRANSMISSION IN MY ESCAPE, COSTING ME $3,700 IN REPAIRS.
Corrective Action:
MY 2016 FORD ESCAPE HAD A TOTAL TRANSMISSION FAILURE WITHOUT WARNING WHILE I WAS DRIVING ON A CITY STREET, APPROX. GOING 45 TO 50 MPH. THE TRANSMISSION WENT OUT OF GEAR AND LOST POWER. THE TRANSMISSION WOULD STALL AND THEN SUDDENLY GO INTO GEAR WITHOUT WARNING CAUSING MY ESCAPE TO JERK FORWARD. I PARKED MY ESCAPE AND HAD IT TOWED TO A REPAIR SHOP. I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS "BURNED UP" AND HAD TO BE REPLACED. I HAD A REBUILT TRANSMISSION IN MY ESCAPE, COSTING ME $3,700 IN REPAIRS.
Additional Notes:
MY 2016 FORD ESCAPE HAD A TOTAL TRANSMISSION FAILURE WITHOUT WARNING WHILE I WAS DRIVING ON A CITY STREET, APPROX. GOING 45 TO 50 MPH. THE TRANSMISSION WENT OUT OF GEAR AND LOST POWER. THE TRANSMISSION WOULD STALL AND THEN SUDDENLY GO INTO GEAR WITHOUT WARNING CAUSING MY ESCAPE TO JERK FORWARD. I PARKED MY ESCAPE AND HAD IT TOWED TO A REPAIR SHOP. I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS "BURNED UP" AND HAD TO BE REPLACED. I HAD A REBUILT TRANSMISSION IN MY ESCAPE, COSTING ME $3,700 IN REPAIRS.
Mfg Campaign: 11363310
Recall Date: Oct 7, 2020
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
THE REAR VIEW CAMERA IS NOT WORKING OR WORKS INTERMITTENTLY WHEN THE CAR IS PLACED IN REVERSE
Corrective Action:
THE REAR VIEW CAMERA IS NOT WORKING OR WORKS INTERMITTENTLY WHEN THE CAR IS PLACED IN REVERSE
Additional Notes:
THE REAR VIEW CAMERA IS NOT WORKING OR WORKS INTERMITTENTLY WHEN THE CAR IS PLACED IN REVERSE
Mfg Campaign: 11363014
Recall Date: Oct 6, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO JERK THE RPMS REVVED UP. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,400.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO JERK THE RPMS REVVED UP. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,400.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO JERK THE RPMS REVVED UP. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,400.*DT*JB
Mfg Campaign: 11362163
Recall Date: Oct 1, 2020
Ford Motor Company
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RACK AND PINION SYSTEM. *LD THE CONSUMER STATED THE RACK AND PINION SYSTEM NEEDS TO BE REPLACED DUE TO A FAULTY SNESOR. THE VEHICLE HAD 23,907 MILES ON IT. *JS
Corrective Action:
2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RACK AND PINION SYSTEM. *LD THE CONSUMER STATED THE RACK AND PINION SYSTEM NEEDS TO BE REPLACED DUE TO A FAULTY SNESOR. THE VEHICLE HAD 23,907 MILES ON IT. *JS
Additional Notes:
2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RACK AND PINION SYSTEM. *LD THE CONSUMER STATED THE RACK AND PINION SYSTEM NEEDS TO BE REPLACED DUE TO A FAULTY SNESOR. THE VEHICLE HAD 23,907 MILES ON IT. *JS
Mfg Campaign: 11361837
Recall Date: Oct 1, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2016 FORD ESCAPE DOOR WILL NOT STAY CLOSED. I WAS BACKING UP OUT OF MY DRIVEWAY WHEN THE LIGHT ALERTED ME THAT THE REAR DRIVERS DOOR WAS NOT CLOSED, I GOT OUT AND CLOSED IT AGAIN BUT IT WILL NOT STAYED CLOSED. UPON CLOSER INSPECTION THE LATCH WILL NOT ENGAGE. MY VEHICLE WAS NOT INCLUDED IN A RECALL OF 2013-2015 FORD ESCAPES WITH THE SAME LATCH DEFECT.
Corrective Action:
2016 FORD ESCAPE DOOR WILL NOT STAY CLOSED. I WAS BACKING UP OUT OF MY DRIVEWAY WHEN THE LIGHT ALERTED ME THAT THE REAR DRIVERS DOOR WAS NOT CLOSED, I GOT OUT AND CLOSED IT AGAIN BUT IT WILL NOT STAYED CLOSED. UPON CLOSER INSPECTION THE LATCH WILL NOT ENGAGE. MY VEHICLE WAS NOT INCLUDED IN A RECALL OF 2013-2015 FORD ESCAPES WITH THE SAME LATCH DEFECT.
Additional Notes:
2016 FORD ESCAPE DOOR WILL NOT STAY CLOSED. I WAS BACKING UP OUT OF MY DRIVEWAY WHEN THE LIGHT ALERTED ME THAT THE REAR DRIVERS DOOR WAS NOT CLOSED, I GOT OUT AND CLOSED IT AGAIN BUT IT WILL NOT STAYED CLOSED. UPON CLOSER INSPECTION THE LATCH WILL NOT ENGAGE. MY VEHICLE WAS NOT INCLUDED IN A RECALL OF 2013-2015 FORD ESCAPES WITH THE SAME LATCH DEFECT.
Mfg Campaign: 11360257
Recall Date: Sep 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
HERE I SIT WITH A 4 YEAR OLD CAR WITH LESS THAN 72,000 MILES GETTING IT'S TRANSMISSION REBUILD!!! AFTER SEEING ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL YET?? THIS IS VERY SORRY ON FORDS END. THERE SHOULD BE A RECALL FOR THIS TRANSMISSION. IT GAVE ME VERY LITTLE WARNING. MADE A NOISE, LESS THAN HALF A MILE JUMPED TO 5,000 RPMS THEN THAT WAS IT... DEAD ON THE SIDE OF THE ROAD. LET'S NOT TALK ABOUT HOW HARD IT IS TO GET PARTS FOR THIS TRANSMISSION #1 DUE TO THE AGE #2 DUE TO THE VIRUS. FIX THIS ISSUE FORD!!!!
Corrective Action:
HERE I SIT WITH A 4 YEAR OLD CAR WITH LESS THAN 72,000 MILES GETTING IT'S TRANSMISSION REBUILD!!! AFTER SEEING ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL YET?? THIS IS VERY SORRY ON FORDS END. THERE SHOULD BE A RECALL FOR THIS TRANSMISSION. IT GAVE ME VERY LITTLE WARNING. MADE A NOISE, LESS THAN HALF A MILE JUMPED TO 5,000 RPMS THEN THAT WAS IT... DEAD ON THE SIDE OF THE ROAD. LET'S NOT TALK ABOUT HOW HARD IT IS TO GET PARTS FOR THIS TRANSMISSION #1 DUE TO THE AGE #2 DUE TO THE VIRUS. FIX THIS ISSUE FORD!!!!
Additional Notes:
HERE I SIT WITH A 4 YEAR OLD CAR WITH LESS THAN 72,000 MILES GETTING IT'S TRANSMISSION REBUILD!!! AFTER SEEING ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL YET?? THIS IS VERY SORRY ON FORDS END. THERE SHOULD BE A RECALL FOR THIS TRANSMISSION. IT GAVE ME VERY LITTLE WARNING. MADE A NOISE, LESS THAN HALF A MILE JUMPED TO 5,000 RPMS THEN THAT WAS IT... DEAD ON THE SIDE OF THE ROAD. LET'S NOT TALK ABOUT HOW HARD IT IS TO GET PARTS FOR THIS TRANSMISSION #1 DUE TO THE AGE #2 DUE TO THE VIRUS. FIX THIS ISSUE FORD!!!!
Mfg Campaign: 11354895
Recall Date: Sep 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Corrective Action:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Additional Notes:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Mfg Campaign: 11352898
Recall Date: Sep 3, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Corrective Action:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Additional Notes:
WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.
Mfg Campaign: 11352898
Recall Date: Sep 3, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD ESCAPE WITH LESS THAN 80 THOUSAND MILES WOULD NO LONGER ACCELERATE RANDOMLY ONE DAY. ENGINE WOULD REV. DEALERSHIP STATED THERE WAS METAL IN THE TRANSMISSION PAN AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THEY COULDN'T TELL ME THE CAUSE AND THAT IT WOULD COST 7 THOUSAND DOLLARS. FORD DOES NOT RECOMMEND TRANSMISSION SERVICE UNTIL 150 THOUSAND MILES AND THEIR WARRANTY EXPIRES AT 60 THOUSAND MILES BECAUSE THEY KNOW THIS IS AN ONGOING PROBLEM. NOW I HAVE A CAR PAYMENT AND NO CAR. FORD NEEDS TO FIX THEIR SHOTTY PRODUCT.
Corrective Action:
2016 FORD ESCAPE WITH LESS THAN 80 THOUSAND MILES WOULD NO LONGER ACCELERATE RANDOMLY ONE DAY. ENGINE WOULD REV. DEALERSHIP STATED THERE WAS METAL IN THE TRANSMISSION PAN AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THEY COULDN'T TELL ME THE CAUSE AND THAT IT WOULD COST 7 THOUSAND DOLLARS. FORD DOES NOT RECOMMEND TRANSMISSION SERVICE UNTIL 150 THOUSAND MILES AND THEIR WARRANTY EXPIRES AT 60 THOUSAND MILES BECAUSE THEY KNOW THIS IS AN ONGOING PROBLEM. NOW I HAVE A CAR PAYMENT AND NO CAR. FORD NEEDS TO FIX THEIR SHOTTY PRODUCT.
Additional Notes:
2016 FORD ESCAPE WITH LESS THAN 80 THOUSAND MILES WOULD NO LONGER ACCELERATE RANDOMLY ONE DAY. ENGINE WOULD REV. DEALERSHIP STATED THERE WAS METAL IN THE TRANSMISSION PAN AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THEY COULDN'T TELL ME THE CAUSE AND THAT IT WOULD COST 7 THOUSAND DOLLARS. FORD DOES NOT RECOMMEND TRANSMISSION SERVICE UNTIL 150 THOUSAND MILES AND THEIR WARRANTY EXPIRES AT 60 THOUSAND MILES BECAUSE THEY KNOW THIS IS AN ONGOING PROBLEM. NOW I HAVE A CAR PAYMENT AND NO CAR. FORD NEEDS TO FIX THEIR SHOTTY PRODUCT.
Mfg Campaign: 11352693
Recall Date: Sep 2, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. NOW CAR IS SITTING IN MY DRIVEWAY, ONLY 4 YEARS OLD AND I CAN'T USE IT TO WORK OR ANYTHING, WE BARELY GOT HOME. I'VE READ THAT A LOT OF PEOPLE ARE HAVING THIS ISSUE WHO AND WHAT IS BEING DONE TO RESOLVE OR TO MANDATE A RECALL?
Corrective Action:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. NOW CAR IS SITTING IN MY DRIVEWAY, ONLY 4 YEARS OLD AND I CAN'T USE IT TO WORK OR ANYTHING, WE BARELY GOT HOME. I'VE READ THAT A LOT OF PEOPLE ARE HAVING THIS ISSUE WHO AND WHAT IS BEING DONE TO RESOLVE OR TO MANDATE A RECALL?
Additional Notes:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. NOW CAR IS SITTING IN MY DRIVEWAY, ONLY 4 YEARS OLD AND I CAN'T USE IT TO WORK OR ANYTHING, WE BARELY GOT HOME. I'VE READ THAT A LOT OF PEOPLE ARE HAVING THIS ISSUE WHO AND WHAT IS BEING DONE TO RESOLVE OR TO MANDATE A RECALL?
Mfg Campaign: 11352170
Recall Date: Aug 30, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 75 MPH AND SLOWING DOWN IN A CONSTRUCTION ZONE, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SIGNATURE FORD ' PERRY DEALER LOCATED AT 3942 LANSING RD, PERRY, MI 48872, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD BE REPLACED WITH A REBUILT TRANSMISSION. THE CONTACT DECLINED THE REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 75 MPH AND SLOWING DOWN IN A CONSTRUCTION ZONE, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SIGNATURE FORD ' PERRY DEALER LOCATED AT 3942 LANSING RD, PERRY, MI 48872, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD BE REPLACED WITH A REBUILT TRANSMISSION. THE CONTACT DECLINED THE REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 75 MPH AND SLOWING DOWN IN A CONSTRUCTION ZONE, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SIGNATURE FORD ' PERRY DEALER LOCATED AT 3942 LANSING RD, PERRY, MI 48872, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD BE REPLACED WITH A REBUILT TRANSMISSION. THE CONTACT DECLINED THE REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11351777
Recall Date: Aug 28, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.
Mfg Campaign: 11351102
Recall Date: Aug 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN ROLLING TROUGH A TURN THEN PRESSING THE GAS PEDDLE, AT TIMES THERE IS NO POWER, ENGINE STALLS BUT DOES NOT SHUT OFF. THIS HAS BEEN HAPPENING SINCE APRIL AND IT IS GETTING WORSE.
Corrective Action:
WHEN ROLLING TROUGH A TURN THEN PRESSING THE GAS PEDDLE, AT TIMES THERE IS NO POWER, ENGINE STALLS BUT DOES NOT SHUT OFF. THIS HAS BEEN HAPPENING SINCE APRIL AND IT IS GETTING WORSE.
Additional Notes:
WHEN ROLLING TROUGH A TURN THEN PRESSING THE GAS PEDDLE, AT TIMES THERE IS NO POWER, ENGINE STALLS BUT DOES NOT SHUT OFF. THIS HAS BEEN HAPPENING SINCE APRIL AND IT IS GETTING WORSE.
Mfg Campaign: 11350198
Recall Date: Aug 19, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 FORD ESCAPE WHILE DRIVING THE CAR GOES INTO LIMP MODE ESPECIALLY ON HOT DAYS. WHILE DRIVING ON THE EXPRESSWAY WITH MY FAMILY IN THE CAR, THE VEHICLE JUST SHUTS DOWN AND I PRAY THAT I CAN GET OVER TO THE SHOULDER TO TURN IT OFF AND LET IT REST. IS NOT PULLING ANY CODES SO THEY CAN'T FIGURE OUT WHAT NEEDS TO BE FIXED. I BOUGHT THIS VEHICLE BRAND NEW. IT IS SCARY KNOWING IT COULD SHUT DOWN AT ANY TIME WHILE I AM DRIVING WITH MY FAMILY IN IT. FORD NEEDS TO FIX THIS PROBELM ASAP!
Corrective Action:
2016 FORD ESCAPE WHILE DRIVING THE CAR GOES INTO LIMP MODE ESPECIALLY ON HOT DAYS. WHILE DRIVING ON THE EXPRESSWAY WITH MY FAMILY IN THE CAR, THE VEHICLE JUST SHUTS DOWN AND I PRAY THAT I CAN GET OVER TO THE SHOULDER TO TURN IT OFF AND LET IT REST. IS NOT PULLING ANY CODES SO THEY CAN'T FIGURE OUT WHAT NEEDS TO BE FIXED. I BOUGHT THIS VEHICLE BRAND NEW. IT IS SCARY KNOWING IT COULD SHUT DOWN AT ANY TIME WHILE I AM DRIVING WITH MY FAMILY IN IT. FORD NEEDS TO FIX THIS PROBELM ASAP!
Additional Notes:
2016 FORD ESCAPE WHILE DRIVING THE CAR GOES INTO LIMP MODE ESPECIALLY ON HOT DAYS. WHILE DRIVING ON THE EXPRESSWAY WITH MY FAMILY IN THE CAR, THE VEHICLE JUST SHUTS DOWN AND I PRAY THAT I CAN GET OVER TO THE SHOULDER TO TURN IT OFF AND LET IT REST. IS NOT PULLING ANY CODES SO THEY CAN'T FIGURE OUT WHAT NEEDS TO BE FIXED. I BOUGHT THIS VEHICLE BRAND NEW. IT IS SCARY KNOWING IT COULD SHUT DOWN AT ANY TIME WHILE I AM DRIVING WITH MY FAMILY IN IT. FORD NEEDS TO FIX THIS PROBELM ASAP!
Mfg Campaign: 11342356
Recall Date: Jul 30, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER (CAPITAL FORD, RALEIGH NC). IT TOOK OVER TWO WEEKS FOR THEM TO LOOK AT MY CAR. THEY THEN CALLED AND TOLD ME THAT THE "TORQUE CONVERTER HAD COME APART" AND THAT I NEEDED A FULL TRANSMISSION REPLACEMENT FOR $7500. MY CAR IS FOUR YEARS OLD AND BARELY OUTSIDE OF THE POWERTRAIN MILEAGE WARRANTY. THIS IS ABSOLUTELY ABSURD.
Corrective Action:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER (CAPITAL FORD, RALEIGH NC). IT TOOK OVER TWO WEEKS FOR THEM TO LOOK AT MY CAR. THEY THEN CALLED AND TOLD ME THAT THE "TORQUE CONVERTER HAD COME APART" AND THAT I NEEDED A FULL TRANSMISSION REPLACEMENT FOR $7500. MY CAR IS FOUR YEARS OLD AND BARELY OUTSIDE OF THE POWERTRAIN MILEAGE WARRANTY. THIS IS ABSOLUTELY ABSURD.
Additional Notes:
TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER (CAPITAL FORD, RALEIGH NC). IT TOOK OVER TWO WEEKS FOR THEM TO LOOK AT MY CAR. THEY THEN CALLED AND TOLD ME THAT THE "TORQUE CONVERTER HAD COME APART" AND THAT I NEEDED A FULL TRANSMISSION REPLACEMENT FOR $7500. MY CAR IS FOUR YEARS OLD AND BARELY OUTSIDE OF THE POWERTRAIN MILEAGE WARRANTY. THIS IS ABSOLUTELY ABSURD.
Mfg Campaign: 11341929
Recall Date: Jul 28, 2020
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
REAR VIEW CAMERA WORK WHEN THE CAR IS COLD AS SOON I START MOVING AND THE CAR ( THE MOTOR) GET HOT IS NOT WORKING ANYMORE
Corrective Action:
REAR VIEW CAMERA WORK WHEN THE CAR IS COLD AS SOON I START MOVING AND THE CAR ( THE MOTOR) GET HOT IS NOT WORKING ANYMORE
Additional Notes:
REAR VIEW CAMERA WORK WHEN THE CAR IS COLD AS SOON I START MOVING AND THE CAR ( THE MOTOR) GET HOT IS NOT WORKING ANYMORE
Mfg Campaign: 11340958
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION FAILED IN AUGUST 2019. WE REPLACED IT WITH A FORD TRANSMISSION AND NOW (JULY 2020) IT NEEDS REPAIR AGAIN. THE SERIAL NUMBER ON THE REPLACEMENT TRANSMISSION IS 5136077
Corrective Action:
THE TRANSMISSION FAILED IN AUGUST 2019. WE REPLACED IT WITH A FORD TRANSMISSION AND NOW (JULY 2020) IT NEEDS REPAIR AGAIN. THE SERIAL NUMBER ON THE REPLACEMENT TRANSMISSION IS 5136077
Additional Notes:
THE TRANSMISSION FAILED IN AUGUST 2019. WE REPLACED IT WITH A FORD TRANSMISSION AND NOW (JULY 2020) IT NEEDS REPAIR AGAIN. THE SERIAL NUMBER ON THE REPLACEMENT TRANSMISSION IS 5136077
Mfg Campaign: 11340430
Recall Date: Jul 20, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING NOT WORKING AND POWER STEERING ASSIST FAILURE LIGHT APPEARED. ALMOST IMPOSSIBLE TO CONTROL STEERING.
Corrective Action:
POWER STEERING NOT WORKING AND POWER STEERING ASSIST FAILURE LIGHT APPEARED. ALMOST IMPOSSIBLE TO CONTROL STEERING.
Additional Notes:
POWER STEERING NOT WORKING AND POWER STEERING ASSIST FAILURE LIGHT APPEARED. ALMOST IMPOSSIBLE TO CONTROL STEERING.
Mfg Campaign: 11339085
Recall Date: Jul 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WOULD NOT GO INTO ANY GEAR AFTER PARKING IN PARKING SPACE. COMPLETE LOSS OF ABILITY TO SHIFT GEARS TO ANYTHING OTHER THAN GEAR IT WAS LAST IN (PARK). BUSHING ON SHIFT CABLE WAS MISSING AND SHIFT CABLE WAS DETACHED AS HAS OCCURRED IN PREVIOUS MODEL YEARS
Corrective Action:
VEHICLE WOULD NOT GO INTO ANY GEAR AFTER PARKING IN PARKING SPACE. COMPLETE LOSS OF ABILITY TO SHIFT GEARS TO ANYTHING OTHER THAN GEAR IT WAS LAST IN (PARK). BUSHING ON SHIFT CABLE WAS MISSING AND SHIFT CABLE WAS DETACHED AS HAS OCCURRED IN PREVIOUS MODEL YEARS
Additional Notes:
VEHICLE WOULD NOT GO INTO ANY GEAR AFTER PARKING IN PARKING SPACE. COMPLETE LOSS OF ABILITY TO SHIFT GEARS TO ANYTHING OTHER THAN GEAR IT WAS LAST IN (PARK). BUSHING ON SHIFT CABLE WAS MISSING AND SHIFT CABLE WAS DETACHED AS HAS OCCURRED IN PREVIOUS MODEL YEARS
Mfg Campaign: 11338345
Recall Date: Jul 9, 2020
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME DIM, DECREASING THE VISIBILITY IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLIDAY FORD LOCATED AT 1003 US-82, WHITESBORO, TX 76273, 1-800-293-6213, TO BE DIAGNOSED. THE TECHNICIAN DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS 17. *LN CONSUMER STATED DUE TO POOR LIGHTING VEHICLE IS UNSAFE AT NIGHT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME DIM, DECREASING THE VISIBILITY IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLIDAY FORD LOCATED AT 1003 US-82, WHITESBORO, TX 76273, 1-800-293-6213, TO BE DIAGNOSED. THE TECHNICIAN DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS 17. *LN CONSUMER STATED DUE TO POOR LIGHTING VEHICLE IS UNSAFE AT NIGHT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME DIM, DECREASING THE VISIBILITY IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLIDAY FORD LOCATED AT 1003 US-82, WHITESBORO, TX 76273, 1-800-293-6213, TO BE DIAGNOSED. THE TECHNICIAN DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS 17. *LN CONSUMER STATED DUE TO POOR LIGHTING VEHICLE IS UNSAFE AT NIGHT.*JB
Mfg Campaign: 11338385
Recall Date: Jul 9, 2020
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