Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS IN A DRIVE THRU AT MCDONALD'S AND I TURNED MY WHEEL TO PULL AROUND AND MY STEERING WHEEL LOCKED UP AND HAS BEEN DOING THIS ON AND OFF WHEN I DRIVE.
Corrective Action:
I WAS IN A DRIVE THRU AT MCDONALD'S AND I TURNED MY WHEEL TO PULL AROUND AND MY STEERING WHEEL LOCKED UP AND HAS BEEN DOING THIS ON AND OFF WHEN I DRIVE.
Additional Notes:
I WAS IN A DRIVE THRU AT MCDONALD'S AND I TURNED MY WHEEL TO PULL AROUND AND MY STEERING WHEEL LOCKED UP AND HAS BEEN DOING THIS ON AND OFF WHEN I DRIVE.
Mfg Campaign: 11414453
Recall Date: Apr 29, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING FAILED WHILE DRIVING. IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL WHILE DRIVING. MADE LOUD GRINDING SOUND AND VERY DIFFICULT TO MOVE THE WHEEL. AS THE VEHICLE BECAME UNDRIVABLE, IT HAD TO BE TOWED.
Corrective Action:
STEERING FAILED WHILE DRIVING. IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL WHILE DRIVING. MADE LOUD GRINDING SOUND AND VERY DIFFICULT TO MOVE THE WHEEL. AS THE VEHICLE BECAME UNDRIVABLE, IT HAD TO BE TOWED.
Additional Notes:
STEERING FAILED WHILE DRIVING. IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL WHILE DRIVING. MADE LOUD GRINDING SOUND AND VERY DIFFICULT TO MOVE THE WHEEL. AS THE VEHICLE BECAME UNDRIVABLE, IT HAD TO BE TOWED.
Mfg Campaign: 11414369
Recall Date: Apr 28, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING THE VEHICLE. ON A ANOTHER OCCASION WHILE DRIVING 70 MPH, THE HOT TEMPERATURE SENSOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND THE TEMPERATURE GAUGE WENT BACK TO NORMAL. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE TEMPERATURE GAUGE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO CORWIN FORD SALES INC (5107 US-250, MANNINGTON, WV 26582, (304) 986-1111) AND WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING THE VEHICLE. ON A ANOTHER OCCASION WHILE DRIVING 70 MPH, THE HOT TEMPERATURE SENSOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND THE TEMPERATURE GAUGE WENT BACK TO NORMAL. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE TEMPERATURE GAUGE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO CORWIN FORD SALES INC (5107 US-250, MANNINGTON, WV 26582, (304) 986-1111) AND WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING THE VEHICLE. ON A ANOTHER OCCASION WHILE DRIVING 70 MPH, THE HOT TEMPERATURE SENSOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND THE TEMPERATURE GAUGE WENT BACK TO NORMAL. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE TEMPERATURE GAUGE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO CORWIN FORD SALES INC (5107 US-250, MANNINGTON, WV 26582, (304) 986-1111) AND WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Mfg Campaign: 11407186
Recall Date: Apr 9, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
JANUARY 5, 2021 WE TOOK THE CAR INTO THE FORD DEALERSHIP BECAUSE AFTER 20 MINUTES OF DRIVING THE CAR STARTED TO SHUDDER AND JERK AND HESITATE. AND THIS HAPPENED AT 50 MPH. THE CHECK ENGINE LIGHT CAME ON AND WE COULD SMELL WHAT WE THOUGHT WAS EXHAUST IN THE CAR. THEY USED THE DIAGNOSTICS AND DETERMINED THE NUMBER TWO IGNITION COIL AS BAD AND NEEDED TO BE REPLACED. THE SPARK PLUG WAS ALSO REPLACED. ALSO WHILE THE CAR WAS BEING DIAGNOSED THE BATTERY DIED AND HAD TO BE REPLACED. COST $484. ***WE WERE BACK AT THE DEALERSHIP ON FEBRUARY 8TH WITH THE SAME ISSUE. THIS TIME THEY INFORMED US THAT THE NUMBER 2 AND 3 CYLINDERS WERE MISFIRING AND THAT THERE WAS THERE WAS COOLANT INTRUSION IN THE ENGINE. I WAS INFORMED IT WOULD COST ABOUT $900 JUST TO TAKE THE ENGINE OUT AND DO FURTHER DIAGNOSTICS AND THAT THE ENGINE MAY NEED TO BE REPLACED. THEY ONLY OFFERED $375 TOWARD THE EXPENSES. AFTER SEEING ALL THE REMARKS ABOUT THE ISSUE WITH THE FORD ECO BOOST ENGINE, I HOPE THEY WILL DO A RECALL AND FIX THE PROBLEM. THE CAR IS CURRENTLY PARKED IN MY DRIVEWAY.
Corrective Action:
JANUARY 5, 2021 WE TOOK THE CAR INTO THE FORD DEALERSHIP BECAUSE AFTER 20 MINUTES OF DRIVING THE CAR STARTED TO SHUDDER AND JERK AND HESITATE. AND THIS HAPPENED AT 50 MPH. THE CHECK ENGINE LIGHT CAME ON AND WE COULD SMELL WHAT WE THOUGHT WAS EXHAUST IN THE CAR. THEY USED THE DIAGNOSTICS AND DETERMINED THE NUMBER TWO IGNITION COIL AS BAD AND NEEDED TO BE REPLACED. THE SPARK PLUG WAS ALSO REPLACED. ALSO WHILE THE CAR WAS BEING DIAGNOSED THE BATTERY DIED AND HAD TO BE REPLACED. COST $484. ***WE WERE BACK AT THE DEALERSHIP ON FEBRUARY 8TH WITH THE SAME ISSUE. THIS TIME THEY INFORMED US THAT THE NUMBER 2 AND 3 CYLINDERS WERE MISFIRING AND THAT THERE WAS THERE WAS COOLANT INTRUSION IN THE ENGINE. I WAS INFORMED IT WOULD COST ABOUT $900 JUST TO TAKE THE ENGINE OUT AND DO FURTHER DIAGNOSTICS AND THAT THE ENGINE MAY NEED TO BE REPLACED. THEY ONLY OFFERED $375 TOWARD THE EXPENSES. AFTER SEEING ALL THE REMARKS ABOUT THE ISSUE WITH THE FORD ECO BOOST ENGINE, I HOPE THEY WILL DO A RECALL AND FIX THE PROBLEM. THE CAR IS CURRENTLY PARKED IN MY DRIVEWAY.
Additional Notes:
JANUARY 5, 2021 WE TOOK THE CAR INTO THE FORD DEALERSHIP BECAUSE AFTER 20 MINUTES OF DRIVING THE CAR STARTED TO SHUDDER AND JERK AND HESITATE. AND THIS HAPPENED AT 50 MPH. THE CHECK ENGINE LIGHT CAME ON AND WE COULD SMELL WHAT WE THOUGHT WAS EXHAUST IN THE CAR. THEY USED THE DIAGNOSTICS AND DETERMINED THE NUMBER TWO IGNITION COIL AS BAD AND NEEDED TO BE REPLACED. THE SPARK PLUG WAS ALSO REPLACED. ALSO WHILE THE CAR WAS BEING DIAGNOSED THE BATTERY DIED AND HAD TO BE REPLACED. COST $484. ***WE WERE BACK AT THE DEALERSHIP ON FEBRUARY 8TH WITH THE SAME ISSUE. THIS TIME THEY INFORMED US THAT THE NUMBER 2 AND 3 CYLINDERS WERE MISFIRING AND THAT THERE WAS THERE WAS COOLANT INTRUSION IN THE ENGINE. I WAS INFORMED IT WOULD COST ABOUT $900 JUST TO TAKE THE ENGINE OUT AND DO FURTHER DIAGNOSTICS AND THAT THE ENGINE MAY NEED TO BE REPLACED. THEY ONLY OFFERED $375 TOWARD THE EXPENSES. AFTER SEEING ALL THE REMARKS ABOUT THE ISSUE WITH THE FORD ECO BOOST ENGINE, I HOPE THEY WILL DO A RECALL AND FIX THE PROBLEM. THE CAR IS CURRENTLY PARKED IN MY DRIVEWAY.
Mfg Campaign: 11407266
Recall Date: Apr 9, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TOOK VEHICLE IN FOR A RECALL FIX ON 4-8-2021 AT KELLER MOTORS HANFORD CA DROVE THE FOLLOWING DAY TO A GAS STATION WENT TO ENTER A GAS PUMP AND LOSS OF BREAKS AT A LOW SPEED ALMOST BUMPING INTO A CAR HAD TO USE MY EMERGENCY BRAKE TO STOP MY TRUCK.
Corrective Action:
TOOK VEHICLE IN FOR A RECALL FIX ON 4-8-2021 AT KELLER MOTORS HANFORD CA DROVE THE FOLLOWING DAY TO A GAS STATION WENT TO ENTER A GAS PUMP AND LOSS OF BREAKS AT A LOW SPEED ALMOST BUMPING INTO A CAR HAD TO USE MY EMERGENCY BRAKE TO STOP MY TRUCK.
Additional Notes:
TOOK VEHICLE IN FOR A RECALL FIX ON 4-8-2021 AT KELLER MOTORS HANFORD CA DROVE THE FOLLOWING DAY TO A GAS STATION WENT TO ENTER A GAS PUMP AND LOSS OF BREAKS AT A LOW SPEED ALMOST BUMPING INTO A CAR HAD TO USE MY EMERGENCY BRAKE TO STOP MY TRUCK.
Mfg Campaign: 11407288
Recall Date: Apr 9, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH THE BALL JOINT AND CV AXYL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE'S NO RECALLS ASSOCIATED WITH THEIR VEHICLE. THE FAILURE MILEAGE WAS 81,000.
Corrective Action:
TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH THE BALL JOINT AND CV AXYL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE'S NO RECALLS ASSOCIATED WITH THEIR VEHICLE. THE FAILURE MILEAGE WAS 81,000.
Additional Notes:
TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH THE BALL JOINT AND CV AXYL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE'S NO RECALLS ASSOCIATED WITH THEIR VEHICLE. THE FAILURE MILEAGE WAS 81,000.
Mfg Campaign: 11405932
Recall Date: Apr 1, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COULD NOT START BACK DUE TO IT BEING IN REVERSE AND NOT ABLE TO GO INTO PARK , FORD SHOWS A RECALL ON THIS MODEL VEHICLE IN 2014 FOR THE SAME ISSUE.
Corrective Action:
WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COULD NOT START BACK DUE TO IT BEING IN REVERSE AND NOT ABLE TO GO INTO PARK , FORD SHOWS A RECALL ON THIS MODEL VEHICLE IN 2014 FOR THE SAME ISSUE.
Additional Notes:
WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COULD NOT START BACK DUE TO IT BEING IN REVERSE AND NOT ABLE TO GO INTO PARK , FORD SHOWS A RECALL ON THIS MODEL VEHICLE IN 2014 FOR THE SAME ISSUE.
Mfg Campaign: 11405270
Recall Date: Mar 28, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING HOME FROM WORK AND THE CAR SHUCK AND THE TRANSMISSION MADE A WHINNING SOUND AND THE CAR ROLLED TO A STOP BECAUSE THE TRANSMISSION WOULD;NT SHIFT.I BARELY MADE IT HOME..PARKED IT IN GARAGE AND NOW LOOKING FOR ANSWERS TO WHAT HAPPENED. THE TRANSMISSION COST FROM $1500.00 TO $4000.00
Corrective Action:
I WAS DRIVING HOME FROM WORK AND THE CAR SHUCK AND THE TRANSMISSION MADE A WHINNING SOUND AND THE CAR ROLLED TO A STOP BECAUSE THE TRANSMISSION WOULD;NT SHIFT.I BARELY MADE IT HOME..PARKED IT IN GARAGE AND NOW LOOKING FOR ANSWERS TO WHAT HAPPENED. THE TRANSMISSION COST FROM $1500.00 TO $4000.00
Additional Notes:
I WAS DRIVING HOME FROM WORK AND THE CAR SHUCK AND THE TRANSMISSION MADE A WHINNING SOUND AND THE CAR ROLLED TO A STOP BECAUSE THE TRANSMISSION WOULD;NT SHIFT.I BARELY MADE IT HOME..PARKED IT IN GARAGE AND NOW LOOKING FOR ANSWERS TO WHAT HAPPENED. THE TRANSMISSION COST FROM $1500.00 TO $4000.00
Mfg Campaign: 11405148
Recall Date: Mar 27, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11400222
Recall Date: Mar 10, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILED AT 70,000 MILES, WILL NOT GO IN DRIVE OR REVERSE, ALL OF A SUDDEN
Corrective Action:
TRANSMISSION FAILED AT 70,000 MILES, WILL NOT GO IN DRIVE OR REVERSE, ALL OF A SUDDEN
Additional Notes:
TRANSMISSION FAILED AT 70,000 MILES, WILL NOT GO IN DRIVE OR REVERSE, ALL OF A SUDDEN
Mfg Campaign: 11399902
Recall Date: Mar 9, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING HOME FROM TOWN AND THE TRANSMISSION WENT OUT. NO WARNING OF ANY KIND. JUST DRIVING THROUGH TOWN AND IT QUIT MOVING AND WAS LIKE IT WAS IN NEUTRAL.
Corrective Action:
DRIVING HOME FROM TOWN AND THE TRANSMISSION WENT OUT. NO WARNING OF ANY KIND. JUST DRIVING THROUGH TOWN AND IT QUIT MOVING AND WAS LIKE IT WAS IN NEUTRAL.
Additional Notes:
DRIVING HOME FROM TOWN AND THE TRANSMISSION WENT OUT. NO WARNING OF ANY KIND. JUST DRIVING THROUGH TOWN AND IT QUIT MOVING AND WAS LIKE IT WAS IN NEUTRAL.
Mfg Campaign: 11399484
Recall Date: Mar 6, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Mfg Campaign: 11398969
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.
Mfg Campaign: 11398969
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Mfg Campaign: 11397563
Recall Date: Feb 23, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.
Corrective Action:
MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.
Additional Notes:
MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.
Mfg Campaign: 11396800
Recall Date: Feb 18, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. MECHANIC DIAGNOSED IT AS A TRANSMISSION ISSUE. VEHICLE IS CURRENTLY IN THE SHOP FOR A MORE THOROUGH DIAGNOSIS AND POSSIBLE REPAIR. VEHICLE HAD 104,000 MILES ON IT AT THE TIME OF INCIDENT.
Corrective Action:
WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. MECHANIC DIAGNOSED IT AS A TRANSMISSION ISSUE. VEHICLE IS CURRENTLY IN THE SHOP FOR A MORE THOROUGH DIAGNOSIS AND POSSIBLE REPAIR. VEHICLE HAD 104,000 MILES ON IT AT THE TIME OF INCIDENT.
Additional Notes:
WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. MECHANIC DIAGNOSED IT AS A TRANSMISSION ISSUE. VEHICLE IS CURRENTLY IN THE SHOP FOR A MORE THOROUGH DIAGNOSIS AND POSSIBLE REPAIR. VEHICLE HAD 104,000 MILES ON IT AT THE TIME OF INCIDENT.
Mfg Campaign: 11396272
Recall Date: Feb 15, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!
Corrective Action:
WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!
Additional Notes:
WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!
Mfg Campaign: 11396048
Recall Date: Feb 13, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.
Corrective Action:
STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.
Additional Notes:
STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.
Mfg Campaign: 11394705
Recall Date: Feb 4, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Corrective Action:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Additional Notes:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Mfg Campaign: 11390603
Recall Date: Jan 29, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Corrective Action:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Additional Notes:
WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I
Mfg Campaign: 11390603
Recall Date: Jan 29, 2021
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