Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C26
Recall Date: Dec 17, 2020
Consumer Complaints
420 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed the vehicle with oil pressure failure and that the long block and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed the vehicle with oil pressure failure and that the long block and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed the vehicle with oil pressure failure and that the long block and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11593150
Recall Date: Jun 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low oil pressure light came on and engine making loud noise. Had towed to Way Brothers Ford in Hawkinsville GA 183 BROAD STREET HAWKINSVILLE GA 31036 PHONE 478-892-9141. Original diagnostic check on day vehicle failed [XXX]: "diag found code p0365 p0369 found oil pump belt broken necessary to remove and replace engine..." On repair invoice when engine was replaced [XXX]: "engine oil pump belt loose causing the engine to lose oil pressure; engine has internal damage; low on compression". I HAVE PAID A TOTAL OF $3,775 TO REPAIR THE VEHICLE AND THE DEALER STATES THEY HAVE NOT RECEIVED ANYTHING FROM THEIR CORPORATE OFFICE REGARDING REIMBURSING THIS COST SO THEY ARE REFUSING TO REIMBURSE THE COST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Low oil pressure light came on and engine making loud noise. Had towed to Way Brothers Ford in Hawkinsville GA 183 BROAD STREET HAWKINSVILLE GA 31036 PHONE 478-892-9141. Original diagnostic check on day vehicle failed [XXX]: "diag found code p0365 p0369 found oil pump belt broken necessary to remove and replace engine..." On repair invoice when engine was replaced [XXX]: "engine oil pump belt loose causing the engine to lose oil pressure; engine has internal damage; low on compression". I HAVE PAID A TOTAL OF $3,775 TO REPAIR THE VEHICLE AND THE DEALER STATES THEY HAVE NOT RECEIVED ANYTHING FROM THEIR CORPORATE OFFICE REGARDING REIMBURSING THIS COST SO THEY ARE REFUSING TO REIMBURSE THE COST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Low oil pressure light came on and engine making loud noise. Had towed to Way Brothers Ford in Hawkinsville GA 183 BROAD STREET HAWKINSVILLE GA 31036 PHONE 478-892-9141. Original diagnostic check on day vehicle failed [XXX]: "diag found code p0365 p0369 found oil pump belt broken necessary to remove and replace engine..." On repair invoice when engine was replaced [XXX]: "engine oil pump belt loose causing the engine to lose oil pressure; engine has internal damage; low on compression". I HAVE PAID A TOTAL OF $3,775 TO REPAIR THE VEHICLE AND THE DEALER STATES THEY HAVE NOT RECEIVED ANYTHING FROM THEIR CORPORATE OFFICE REGARDING REIMBURSING THIS COST SO THEY ARE REFUSING TO REIMBURSE THE COST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11592638
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11592106
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally with the check engine warning light illuminated. The contact received an email notification from Carfax of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not included.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally with the check engine warning light illuminated. The contact received an email notification from Carfax of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not included.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally with the check engine warning light illuminated. The contact received an email notification from Carfax of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not included.
Mfg Campaign: 11592170
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Unknown Taken to dealer, they said they could not reproduce issue. No warnings. Loss of power, car feels like shifts very hard. Has been experienced while I have passengers with me. Happens pretty much on a daily basis at various speeds. Sometimes when I start to go from a stop, sometimes when accelerating while driving.
Corrective Action:
Unknown Taken to dealer, they said they could not reproduce issue. No warnings. Loss of power, car feels like shifts very hard. Has been experienced while I have passengers with me. Happens pretty much on a daily basis at various speeds. Sometimes when I start to go from a stop, sometimes when accelerating while driving.
Additional Notes:
Unknown Taken to dealer, they said they could not reproduce issue. No warnings. Loss of power, car feels like shifts very hard. Has been experienced while I have passengers with me. Happens pretty much on a daily basis at various speeds. Sometimes when I start to go from a stop, sometimes when accelerating while driving.
Mfg Campaign: 11591543
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle hesitated upon the depression of the accelerator pedal. As the failure persisted, the check engine warning light illuminated. Additionally, the contact stated that there was heavy black smoke coming from the exhaust pipe upon starting the vehicle. The contact took the vehicle to a dealer where they discovered that the engine oil pump drive belt tensioner arm had fractured and caused metal shavings to enter the engine cylinders. The vehicle remained in the dealer's possession and the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 43,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle hesitated upon the depression of the accelerator pedal. As the failure persisted, the check engine warning light illuminated. Additionally, the contact stated that there was heavy black smoke coming from the exhaust pipe upon starting the vehicle. The contact took the vehicle to a dealer where they discovered that the engine oil pump drive belt tensioner arm had fractured and caused metal shavings to enter the engine cylinders. The vehicle remained in the dealer's possession and the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 43,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle hesitated upon the depression of the accelerator pedal. As the failure persisted, the check engine warning light illuminated. Additionally, the contact stated that there was heavy black smoke coming from the exhaust pipe upon starting the vehicle. The contact took the vehicle to a dealer where they discovered that the engine oil pump drive belt tensioner arm had fractured and caused metal shavings to enter the engine cylinders. The vehicle remained in the dealer's possession and the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 43,000. VIN tool confirms parts not available.
Mfg Campaign: 11591549
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to the recall. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired and remained at the dealer for 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to the recall. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired and remained at the dealer for 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to the recall. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired and remained at the dealer for 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11591205
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Mfg Campaign: 11591303
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.
Mfg Campaign: 11591303
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated while driving the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated while driving the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated while driving the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.
Mfg Campaign: 11590961
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the "Low Oil Pressure" warning illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the "Low Oil Pressure" warning illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the "Low Oil Pressure" warning illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Mfg Campaign: 11591080
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle the low engine pressure light appeared, after getting a mile down the road the vehicle came to a complete stop while still in drive and the engine had seized. It would not turn over after the fact. The vehicle was then towed to a dealership were it was diagnosed with a failed oil pump belt. Manufacturer states there is nothing they can do.
Corrective Action:
While driving the vehicle the low engine pressure light appeared, after getting a mile down the road the vehicle came to a complete stop while still in drive and the engine had seized. It would not turn over after the fact. The vehicle was then towed to a dealership were it was diagnosed with a failed oil pump belt. Manufacturer states there is nothing they can do.
Additional Notes:
While driving the vehicle the low engine pressure light appeared, after getting a mile down the road the vehicle came to a complete stop while still in drive and the engine had seized. It would not turn over after the fact. The vehicle was then towed to a dealership were it was diagnosed with a failed oil pump belt. Manufacturer states there is nothing they can do.
Mfg Campaign: 11590580
Recall Date: May 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated while pulling out of the driveway, the vehicle lost motive power with the low oil pressure warning light illuminated. The vehicle was towed to the dealer and the vehicle was diagnosed with a failure with the engine not receiving engine oil. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 64,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated while pulling out of the driveway, the vehicle lost motive power with the low oil pressure warning light illuminated. The vehicle was towed to the dealer and the vehicle was diagnosed with a failure with the engine not receiving engine oil. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 64,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated while pulling out of the driveway, the vehicle lost motive power with the low oil pressure warning light illuminated. The vehicle was towed to the dealer and the vehicle was diagnosed with a failure with the engine not receiving engine oil. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 64,000. VIN tool confirms parts not available.
Mfg Campaign: 11590373
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 45 MPH, a low oil pressure message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump causing damages to the engine and the turbo charger. The contact was informed that the engine and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 45 MPH, a low oil pressure message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump causing damages to the engine and the turbo charger. The contact was informed that the engine and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 45 MPH, a low oil pressure message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump causing damages to the engine and the turbo charger. The contact was informed that the engine and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Mfg Campaign: 11590248
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was advised that the vehicle needed to be taken to a dealer. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,670.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was advised that the vehicle needed to be taken to a dealer. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,670.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was advised that the vehicle needed to be taken to a dealer. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,670.
Mfg Campaign: 11589612
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact pulled over into a truck stop and checked the oil level and confirmed that the oil level was normal. The vehicle failed to start and was towed to the residence. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact pulled over into a truck stop and checked the oil level and confirmed that the oil level was normal. The vehicle failed to start and was towed to the residence. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact pulled over into a truck stop and checked the oil level and confirmed that the oil level was normal. The vehicle failed to start and was towed to the residence. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Mfg Campaign: 11589058
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low engine oil pressure warning light illuminated. The contact pulled to the side of the road and the vehicle was towed to an unknown dealer but was not serviced. The vehicle was then towed to the local dealer, where the contact was informed that the engine was running rough, and the oil pump had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low engine oil pressure warning light illuminated. The contact pulled to the side of the road and the vehicle was towed to an unknown dealer but was not serviced. The vehicle was then towed to the local dealer, where the contact was informed that the engine was running rough, and the oil pump had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low engine oil pressure warning light illuminated. The contact pulled to the side of the road and the vehicle was towed to an unknown dealer but was not serviced. The vehicle was then towed to the local dealer, where the contact was informed that the engine was running rough, and the oil pump had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Mfg Campaign: 11589170
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to a local Pep Boys, where the vehicle stalled. The vehicle was restarted; however, the failure could not be duplicated. The contact drove to the residence. The contact stated that the failure recurred several times while driving later that day. Additionally, the engine made an abnormal whistling sound. The low oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump drive belt tensioner had failed. The dealer recommended that the engine be replaced. The dealer sent a claim to the manufacturer. Additionally, the contact notified the manufacturer of the failure, and the manufacturer informed the contact that they could not assist because the vehicle had no Extended Warranty coverage. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to a local Pep Boys, where the vehicle stalled. The vehicle was restarted; however, the failure could not be duplicated. The contact drove to the residence. The contact stated that the failure recurred several times while driving later that day. Additionally, the engine made an abnormal whistling sound. The low oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump drive belt tensioner had failed. The dealer recommended that the engine be replaced. The dealer sent a claim to the manufacturer. Additionally, the contact notified the manufacturer of the failure, and the manufacturer informed the contact that they could not assist because the vehicle had no Extended Warranty coverage. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to a local Pep Boys, where the vehicle stalled. The vehicle was restarted; however, the failure could not be duplicated. The contact drove to the residence. The contact stated that the failure recurred several times while driving later that day. Additionally, the engine made an abnormal whistling sound. The low oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump drive belt tensioner had failed. The dealer recommended that the engine be replaced. The dealer sent a claim to the manufacturer. Additionally, the contact notified the manufacturer of the failure, and the manufacturer informed the contact that they could not assist because the vehicle had no Extended Warranty coverage. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11588904
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the contact depressed the accelerator pedal. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,721.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the contact depressed the accelerator pedal. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,721.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the contact depressed the accelerator pedal. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,721.
Mfg Campaign: 11588775
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while reversing, there was a knocking sound heard, and when the brake pedal was depressed, the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 101,610. The VIN was not available.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while reversing, there was a knocking sound heard, and when the brake pedal was depressed, the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 101,610. The VIN was not available.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while reversing, there was a knocking sound heard, and when the brake pedal was depressed, the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 101,610. The VIN was not available.
Mfg Campaign: 11588512
Recall Date: May 13, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury