Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C26
Recall Date: Dec 17, 2020
Consumer Complaints
420 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving out of a parking lot, the low oil pressure warning light illuminated, and the engine made an abnormally loud sound. The contact's daughter parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving out of a parking lot, the low oil pressure warning light illuminated, and the engine made an abnormally loud sound. The contact's daughter parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving out of a parking lot, the low oil pressure warning light illuminated, and the engine made an abnormally loud sound. The contact's daughter parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.
Mfg Campaign: 11553429
Recall Date: Nov 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Only July 8, 2023 I was driving 75MPH in a 75MPH zone approximately 200 miles from home when I received a warning on my dash "change oil soon." I pressed OK to dismiss the alert. Immediately after my oil pressure light came on, and my check engine light. The car started to sputter and I lost power. On the highway, far from home my children and I suddenly had no power and were in danger. I was scared and had the car towed at my expense to the closest dealership. Here I was told the engine needed to be replaced because of a known issue with the tensioner belt in these engines. My engine was seized. I have been without a car since that date.
Corrective Action:
Only July 8, 2023 I was driving 75MPH in a 75MPH zone approximately 200 miles from home when I received a warning on my dash "change oil soon." I pressed OK to dismiss the alert. Immediately after my oil pressure light came on, and my check engine light. The car started to sputter and I lost power. On the highway, far from home my children and I suddenly had no power and were in danger. I was scared and had the car towed at my expense to the closest dealership. Here I was told the engine needed to be replaced because of a known issue with the tensioner belt in these engines. My engine was seized. I have been without a car since that date.
Additional Notes:
Only July 8, 2023 I was driving 75MPH in a 75MPH zone approximately 200 miles from home when I received a warning on my dash "change oil soon." I pressed OK to dismiss the alert. Immediately after my oil pressure light came on, and my check engine light. The car started to sputter and I lost power. On the highway, far from home my children and I suddenly had no power and were in danger. I was scared and had the car towed at my expense to the closest dealership. Here I was told the engine needed to be replaced because of a known issue with the tensioner belt in these engines. My engine was seized. I have been without a car since that date.
Mfg Campaign: 11553234
Recall Date: Nov 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Received a low oil pressure notice, followed by a bangining sound and a check engine light. Towed it to a dealership and was informed I needed a new motor due to my oil pump failing
Corrective Action:
Received a low oil pressure notice, followed by a bangining sound and a check engine light. Towed it to a dealership and was informed I needed a new motor due to my oil pump failing
Additional Notes:
Received a low oil pressure notice, followed by a bangining sound and a check engine light. Towed it to a dealership and was informed I needed a new motor due to my oil pump failing
Mfg Campaign: 11552594
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pump failure causing entire motor to need to be replaced. Motor failed at 60,400 miles just outside of warranty while going down the interstate at 70 miles an hour. Ford has offered to do nothing with the repair and the engine is on back order for 6 months. This is a know issue already under investigation by the NHSTA and i want to add my case.
Corrective Action:
Oil pump failure causing entire motor to need to be replaced. Motor failed at 60,400 miles just outside of warranty while going down the interstate at 70 miles an hour. Ford has offered to do nothing with the repair and the engine is on back order for 6 months. This is a know issue already under investigation by the NHSTA and i want to add my case.
Additional Notes:
Oil pump failure causing entire motor to need to be replaced. Motor failed at 60,400 miles just outside of warranty while going down the interstate at 70 miles an hour. Ford has offered to do nothing with the repair and the engine is on back order for 6 months. This is a know issue already under investigation by the NHSTA and i want to add my case.
Mfg Campaign: 11552663
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down the road and Low Oil Pressure Light comes on car loses all power had to coast to try to get off the road got to a stop. The ford app shows power train malfunction ended up having it towed to a Ford dealership
Corrective Action:
Driving down the road and Low Oil Pressure Light comes on car loses all power had to coast to try to get off the road got to a stop. The ford app shows power train malfunction ended up having it towed to a Ford dealership
Additional Notes:
Driving down the road and Low Oil Pressure Light comes on car loses all power had to coast to try to get off the road got to a stop. The ford app shows power train malfunction ended up having it towed to a Ford dealership
Mfg Campaign: 11552179
Recall Date: Oct 27, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Corrective Action:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Additional Notes:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Mfg Campaign: 11551513
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Corrective Action:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Additional Notes:
Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"
Mfg Campaign: 11551513
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a 2020 Ford EcoSport that was 3 years old and had 84000 miles on it. As I was driving down the highway I lost all oil pressure and the engine seized up. As I was 47 miles away from home I became stuck in the side of the road upon taking it to a local mechanic they reported the oil pump chain has failed and the entire engine will need to be rebuilt. The car had had all usual repairs and maintenance and regular oil changes
Corrective Action:
I have a 2020 Ford EcoSport that was 3 years old and had 84000 miles on it. As I was driving down the highway I lost all oil pressure and the engine seized up. As I was 47 miles away from home I became stuck in the side of the road upon taking it to a local mechanic they reported the oil pump chain has failed and the entire engine will need to be rebuilt. The car had had all usual repairs and maintenance and regular oil changes
Additional Notes:
I have a 2020 Ford EcoSport that was 3 years old and had 84000 miles on it. As I was driving down the highway I lost all oil pressure and the engine seized up. As I was 47 miles away from home I became stuck in the side of the road upon taking it to a local mechanic they reported the oil pump chain has failed and the entire engine will need to be rebuilt. The car had had all usual repairs and maintenance and regular oil changes
Mfg Campaign: 11551277
Recall Date: Oct 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Corrective Action:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Additional Notes:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Mfg Campaign: 11549952
Recall Date: Oct 14, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Corrective Action:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Additional Notes:
My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.
Mfg Campaign: 11549952
Recall Date: Oct 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.
Corrective Action:
Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.
Additional Notes:
Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.
Mfg Campaign: 11549518
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with an engine failure. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with an engine failure. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with an engine failure. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11549544
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Going 55 mph down a local 2 lane road, I received a low oil pressure warning followed by loud knocking of the engine. I had to stop the car and have it towed home. Car has 76,000 miles on it and the oil level is perfect. Dealership blames oil pump failure, resulting in a new engine. Seems to be a reoccurring issue with the EcoSports
Corrective Action:
Going 55 mph down a local 2 lane road, I received a low oil pressure warning followed by loud knocking of the engine. I had to stop the car and have it towed home. Car has 76,000 miles on it and the oil level is perfect. Dealership blames oil pump failure, resulting in a new engine. Seems to be a reoccurring issue with the EcoSports
Additional Notes:
Going 55 mph down a local 2 lane road, I received a low oil pressure warning followed by loud knocking of the engine. I had to stop the car and have it towed home. Car has 76,000 miles on it and the oil level is perfect. Dealership blames oil pump failure, resulting in a new engine. Seems to be a reoccurring issue with the EcoSports
Mfg Campaign: 11549173
Recall Date: Oct 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and going downhill, she briefly felt the vehicle jerk. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and going downhill, she briefly felt the vehicle jerk. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and going downhill, she briefly felt the vehicle jerk. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 26,000.
Mfg Campaign: 11549210
Recall Date: Oct 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine blown while driving on freeway with child. No prior error lights on dash. Mechanic stated due to internal failure of oil belt, which frayed and exploded into engine. Car received all regular required maintenance & was inspected at oil change 60 days ago with no issues reported. Have diagnostic stating manufacturing failure.
Corrective Action:
Engine blown while driving on freeway with child. No prior error lights on dash. Mechanic stated due to internal failure of oil belt, which frayed and exploded into engine. Car received all regular required maintenance & was inspected at oil change 60 days ago with no issues reported. Have diagnostic stating manufacturing failure.
Additional Notes:
Engine blown while driving on freeway with child. No prior error lights on dash. Mechanic stated due to internal failure of oil belt, which frayed and exploded into engine. Car received all regular required maintenance & was inspected at oil change 60 days ago with no issues reported. Have diagnostic stating manufacturing failure.
Mfg Campaign: 11548940
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low oil pressure light came on within minutes before total engine failure. This happened almost 1 month ago and is currently at an independent service contractor being repaired, requiring total engine replacement.
Corrective Action:
Low oil pressure light came on within minutes before total engine failure. This happened almost 1 month ago and is currently at an independent service contractor being repaired, requiring total engine replacement.
Additional Notes:
Low oil pressure light came on within minutes before total engine failure. This happened almost 1 month ago and is currently at an independent service contractor being repaired, requiring total engine replacement.
Mfg Campaign: 11549087
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Corrective Action:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Additional Notes:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Mfg Campaign: 11547900
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Corrective Action:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Additional Notes:
Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement
Mfg Campaign: 11547900
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving the vehicle to work and after about 15 minutes of driving it, the low oil pressure light came on and started to lose speed. I was on a highway and had cars behind me and wasn't sure what to do. I attempted to speed up so I could pull over at a gas station, but I was not able to go above 20 mph. I had to quickly pull over to the side of the road. After a few minutes, I attempted to get back on the road to reach a gas station near by, but was not able to get above 15-20 mph. I put my flashers on and attempted to make it to the gas station and finally made it and called a tow truck. I had to call in to work that day. The car was towed to our home and I called our local Ford dealer to make an appt to check it out. I was not able to get a service appt for 3 months! I had tobhave the vehicle towed to the dealership and they told me the oil pump was bad and I would need to have the engine replaced and it would cost me $6,000. It's ridiculous to have a car for 3 years and 64,000 and have to replace the engine!!! This conveniently happened right after the warranty ran up. I had just had the turbocharger replaced and the vacuum pump a couple minutes prior to the low oil pressure issue! No reason this should happen on a 3 year old car that has had the maintenance kept up on it.
Corrective Action:
I was driving the vehicle to work and after about 15 minutes of driving it, the low oil pressure light came on and started to lose speed. I was on a highway and had cars behind me and wasn't sure what to do. I attempted to speed up so I could pull over at a gas station, but I was not able to go above 20 mph. I had to quickly pull over to the side of the road. After a few minutes, I attempted to get back on the road to reach a gas station near by, but was not able to get above 15-20 mph. I put my flashers on and attempted to make it to the gas station and finally made it and called a tow truck. I had to call in to work that day. The car was towed to our home and I called our local Ford dealer to make an appt to check it out. I was not able to get a service appt for 3 months! I had tobhave the vehicle towed to the dealership and they told me the oil pump was bad and I would need to have the engine replaced and it would cost me $6,000. It's ridiculous to have a car for 3 years and 64,000 and have to replace the engine!!! This conveniently happened right after the warranty ran up. I had just had the turbocharger replaced and the vacuum pump a couple minutes prior to the low oil pressure issue! No reason this should happen on a 3 year old car that has had the maintenance kept up on it.
Additional Notes:
I was driving the vehicle to work and after about 15 minutes of driving it, the low oil pressure light came on and started to lose speed. I was on a highway and had cars behind me and wasn't sure what to do. I attempted to speed up so I could pull over at a gas station, but I was not able to go above 20 mph. I had to quickly pull over to the side of the road. After a few minutes, I attempted to get back on the road to reach a gas station near by, but was not able to get above 15-20 mph. I put my flashers on and attempted to make it to the gas station and finally made it and called a tow truck. I had to call in to work that day. The car was towed to our home and I called our local Ford dealer to make an appt to check it out. I was not able to get a service appt for 3 months! I had tobhave the vehicle towed to the dealership and they told me the oil pump was bad and I would need to have the engine replaced and it would cost me $6,000. It's ridiculous to have a car for 3 years and 64,000 and have to replace the engine!!! This conveniently happened right after the warranty ran up. I had just had the turbocharger replaced and the vacuum pump a couple minutes prior to the low oil pressure issue! No reason this should happen on a 3 year old car that has had the maintenance kept up on it.
Mfg Campaign: 11547568
Recall Date: Oct 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On 9/23, the vehicle was traveling on !-94 in SE Michigan when it suddenly lost power. The vehicle had to be towed to a service center. The mechanic stated that the oil pump had failed, causing the engine to completely fail. The car was 3 years old, with 67.000 miles. Oil changes had been performed every 5K miles since the car was purchased. Because we did not purchase the ESP, we are now looking at $8K-$10K to get this fixed - we have no idea what to do. it needs a new engine.
Corrective Action:
On 9/23, the vehicle was traveling on !-94 in SE Michigan when it suddenly lost power. The vehicle had to be towed to a service center. The mechanic stated that the oil pump had failed, causing the engine to completely fail. The car was 3 years old, with 67.000 miles. Oil changes had been performed every 5K miles since the car was purchased. Because we did not purchase the ESP, we are now looking at $8K-$10K to get this fixed - we have no idea what to do. it needs a new engine.
Additional Notes:
On 9/23, the vehicle was traveling on !-94 in SE Michigan when it suddenly lost power. The vehicle had to be towed to a service center. The mechanic stated that the oil pump had failed, causing the engine to completely fail. The car was 3 years old, with 67.000 miles. Oil changes had been performed every 5K miles since the car was purchased. Because we did not purchase the ESP, we are now looking at $8K-$10K to get this fixed - we have no idea what to do. it needs a new engine.
Mfg Campaign: 11547611
Recall Date: Oct 1, 2023
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