Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco vehicles. The 360-degree view camera may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 23S48
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco vehicles. The transmission park system may have been damaged during assembly, which can prevent the parking pawl from fully engaging and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S44
Recall Date: Aug 3, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco Wildtrak and 2022 Bronco Raptor vehicles. Internal damage to the steering gear may require increased steering effort or cause the steering wheel to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S09
Recall Date: Mar 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Consumer Complaints
205 ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper blade action slows down or comes to a stop, no matter low speed high speed or intermittent. Driving at 55 mph at early morning darkness during a heavy rain the windshield wipers come to a complete stop. Oncoming traffic headlights glaring through the rain soaked windshield provided almost zero visibility. Quick action had me reaching for the wiper control to fiddle with it upon which the wipe motor started up again, no matter the position the blade continually stopped, unless I constantly flipped the wiper stalk from high to low to keep the blades functioning. I have a manual transmission, imagine trying to shift gears with one hand, flipping the wiper stalk with another all while maintaining control of the vehicle. This not only endangers me, but others on the road should I lose control and hit them head on! What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD WIPERS How was your safety or the safety of others put at risk? TOTAL LOSS OF VISION OUT THE WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? NO HOWEVER OTHERS HAVE REPORTED THE SAME ISSUES. VISIT THE FOLLOWING FORUMS - BRONCO6G - https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ - BRONCO NATION - https://thebronconation.com/issues-repair-and-warranty-n.154/bronco-2-door-windshield-wipers-weird-%E2%80%9Cfeature%E2%80%9D-when-on-high-or-low-speed-t.16155/page-1 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? AS OF NOW SEVERAL NEW CAR DEALERSHIPS HAVE BEEN CONFRONTED WITH CUSTOMERS PROBLEMS, SOME HAVE REPLACED THE WIPER MOTORS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO PRIOR WARING, JUST COMPLETE STOPPAGE
Corrective Action:
Windshield wiper blade action slows down or comes to a stop, no matter low speed high speed or intermittent. Driving at 55 mph at early morning darkness during a heavy rain the windshield wipers come to a complete stop. Oncoming traffic headlights glaring through the rain soaked windshield provided almost zero visibility. Quick action had me reaching for the wiper control to fiddle with it upon which the wipe motor started up again, no matter the position the blade continually stopped, unless I constantly flipped the wiper stalk from high to low to keep the blades functioning. I have a manual transmission, imagine trying to shift gears with one hand, flipping the wiper stalk with another all while maintaining control of the vehicle. This not only endangers me, but others on the road should I lose control and hit them head on! What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD WIPERS How was your safety or the safety of others put at risk? TOTAL LOSS OF VISION OUT THE WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? NO HOWEVER OTHERS HAVE REPORTED THE SAME ISSUES. VISIT THE FOLLOWING FORUMS - BRONCO6G - https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ - BRONCO NATION - https://thebronconation.com/issues-repair-and-warranty-n.154/bronco-2-door-windshield-wipers-weird-%E2%80%9Cfeature%E2%80%9D-when-on-high-or-low-speed-t.16155/page-1 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? AS OF NOW SEVERAL NEW CAR DEALERSHIPS HAVE BEEN CONFRONTED WITH CUSTOMERS PROBLEMS, SOME HAVE REPLACED THE WIPER MOTORS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO PRIOR WARING, JUST COMPLETE STOPPAGE
Additional Notes:
Windshield wiper blade action slows down or comes to a stop, no matter low speed high speed or intermittent. Driving at 55 mph at early morning darkness during a heavy rain the windshield wipers come to a complete stop. Oncoming traffic headlights glaring through the rain soaked windshield provided almost zero visibility. Quick action had me reaching for the wiper control to fiddle with it upon which the wipe motor started up again, no matter the position the blade continually stopped, unless I constantly flipped the wiper stalk from high to low to keep the blades functioning. I have a manual transmission, imagine trying to shift gears with one hand, flipping the wiper stalk with another all while maintaining control of the vehicle. This not only endangers me, but others on the road should I lose control and hit them head on! What component or system failed or malfunctioned, and is it available for inspection upon request? WINDSHIELD WIPERS How was your safety or the safety of others put at risk? TOTAL LOSS OF VISION OUT THE WINDSHIELD Has the problem been reproduced or confirmed by a dealer or independent service center? NO HOWEVER OTHERS HAVE REPORTED THE SAME ISSUES. VISIT THE FOLLOWING FORUMS - BRONCO6G - https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ - BRONCO NATION - https://thebronconation.com/issues-repair-and-warranty-n.154/bronco-2-door-windshield-wipers-weird-%E2%80%9Cfeature%E2%80%9D-when-on-high-or-low-speed-t.16155/page-1 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? AS OF NOW SEVERAL NEW CAR DEALERSHIPS HAVE BEEN CONFRONTED WITH CUSTOMERS PROBLEMS, SOME HAVE REPLACED THE WIPER MOTORS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO PRIOR WARING, JUST COMPLETE STOPPAGE
Mfg Campaign: 11512820
Recall Date: Mar 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I started to notice a scraping/grinding noise that is coming from the transmission. It can be heard when I do a cold start and leave in in neutral. If I push the clutch in it goes away. Also, I noticed it a bit louder when I am in low gears such as 1-3, even while fully warmed up.
Corrective Action:
I started to notice a scraping/grinding noise that is coming from the transmission. It can be heard when I do a cold start and leave in in neutral. If I push the clutch in it goes away. Also, I noticed it a bit louder when I am in low gears such as 1-3, even while fully warmed up.
Additional Notes:
I started to notice a scraping/grinding noise that is coming from the transmission. It can be heard when I do a cold start and leave in in neutral. If I push the clutch in it goes away. Also, I noticed it a bit louder when I am in low gears such as 1-3, even while fully warmed up.
Mfg Campaign: 11512350
Recall Date: Mar 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Within about three hours of buying the vehicle, while driving the ten speed automatic transmission at normal highway speeds there was a hard popping sound. The vehicle began to vibrate harshly and jerk. Upon continued driving it would stall in intersections in traffic like it was going to stop moving then jerk accelerate and pause again, multiple times. I have owned the vehicle for about 8 days and it has been in the shop for about 7 of those. I was told by the shop that i could continue to drive it or come get it until they are able to further disasemble the transmission, but it doesnt seem safe to drive a vehicle that feels like it is stalling. It was very dangerous when trying to accelerate in traffic and the vibration during normal speeds felt very unsafe.
Corrective Action:
Within about three hours of buying the vehicle, while driving the ten speed automatic transmission at normal highway speeds there was a hard popping sound. The vehicle began to vibrate harshly and jerk. Upon continued driving it would stall in intersections in traffic like it was going to stop moving then jerk accelerate and pause again, multiple times. I have owned the vehicle for about 8 days and it has been in the shop for about 7 of those. I was told by the shop that i could continue to drive it or come get it until they are able to further disasemble the transmission, but it doesnt seem safe to drive a vehicle that feels like it is stalling. It was very dangerous when trying to accelerate in traffic and the vibration during normal speeds felt very unsafe.
Additional Notes:
Within about three hours of buying the vehicle, while driving the ten speed automatic transmission at normal highway speeds there was a hard popping sound. The vehicle began to vibrate harshly and jerk. Upon continued driving it would stall in intersections in traffic like it was going to stop moving then jerk accelerate and pause again, multiple times. I have owned the vehicle for about 8 days and it has been in the shop for about 7 of those. I was told by the shop that i could continue to drive it or come get it until they are able to further disasemble the transmission, but it doesnt seem safe to drive a vehicle that feels like it is stalling. It was very dangerous when trying to accelerate in traffic and the vibration during normal speeds felt very unsafe.
Mfg Campaign: 11512068
Recall Date: Mar 15, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When wipers are used on higher settings during moderate rain it will maintain speed for a short period of time then automatically go to a very slow intermediate speed on its own. This caused zero visibility without warning. My understanding is they do this to protect the wiper motor and do not value lives by causing obstructions in my vision. I have video of the issue.
Corrective Action:
When wipers are used on higher settings during moderate rain it will maintain speed for a short period of time then automatically go to a very slow intermediate speed on its own. This caused zero visibility without warning. My understanding is they do this to protect the wiper motor and do not value lives by causing obstructions in my vision. I have video of the issue.
Additional Notes:
When wipers are used on higher settings during moderate rain it will maintain speed for a short period of time then automatically go to a very slow intermediate speed on its own. This caused zero visibility without warning. My understanding is they do this to protect the wiper motor and do not value lives by causing obstructions in my vision. I have video of the issue.
Mfg Campaign: 11511785
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During moderate rain the wipers were turned on and switched between the top 2 speeds. After a short period of time it automatically goes into a very slow intermittent mode causing loss of visibility. From my understanding this is part of fords “smart wiper” system to save the motor from burning out. This is extremely dangerous and almost caused an accident. I have video of this condition.
Corrective Action:
During moderate rain the wipers were turned on and switched between the top 2 speeds. After a short period of time it automatically goes into a very slow intermittent mode causing loss of visibility. From my understanding this is part of fords “smart wiper” system to save the motor from burning out. This is extremely dangerous and almost caused an accident. I have video of this condition.
Additional Notes:
During moderate rain the wipers were turned on and switched between the top 2 speeds. After a short period of time it automatically goes into a very slow intermittent mode causing loss of visibility. From my understanding this is part of fords “smart wiper” system to save the motor from burning out. This is extremely dangerous and almost caused an accident. I have video of this condition.
Mfg Campaign: 11511789
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper control issue - when the wipers are set to the standard slow or fast speed the wipers start to slow down after about 30 seconds and eventually go into intermittent. We have experienced this in the pouring rain, while traveling with children and it makes it impossible to see. We have contacted 2 dealerships, and both were able to replicate the problem and acknowledged it. However, Ford will not acknowledge that there is a problem, and we are told that there is nothing that they can do. We also called Ford Customer Service and were told to read page 100 of our owner's manual and if we still had problems to seek out dealerships until we got a resolution.
Corrective Action:
Wiper control issue - when the wipers are set to the standard slow or fast speed the wipers start to slow down after about 30 seconds and eventually go into intermittent. We have experienced this in the pouring rain, while traveling with children and it makes it impossible to see. We have contacted 2 dealerships, and both were able to replicate the problem and acknowledged it. However, Ford will not acknowledge that there is a problem, and we are told that there is nothing that they can do. We also called Ford Customer Service and were told to read page 100 of our owner's manual and if we still had problems to seek out dealerships until we got a resolution.
Additional Notes:
Wiper control issue - when the wipers are set to the standard slow or fast speed the wipers start to slow down after about 30 seconds and eventually go into intermittent. We have experienced this in the pouring rain, while traveling with children and it makes it impossible to see. We have contacted 2 dealerships, and both were able to replicate the problem and acknowledged it. However, Ford will not acknowledge that there is a problem, and we are told that there is nothing that they can do. We also called Ford Customer Service and were told to read page 100 of our owner's manual and if we still had problems to seek out dealerships until we got a resolution.
Mfg Campaign: 11511803
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that while driving approximately 70 MPH in inclement weather, the windshield wipers were activated on high-speed but failed to operate at the highest setting. The contact stated that the windshield wiper defaulted to intermediate speed and deactivated and turned off independently on other occasions. The contact stated that there was a safety feature to deactivate the windshield wipers if the windshield was dry however, it was raining and snowing so the feature should not have been activated. The contact stated that his vision was affected by the failure. The contact toggled with the settings, causing his attention to be diverted from the road which could have caused a crash. The contact stated that the windshield wipers then activated independently. The vehicle was driven and parked at the residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,200.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that while driving approximately 70 MPH in inclement weather, the windshield wipers were activated on high-speed but failed to operate at the highest setting. The contact stated that the windshield wiper defaulted to intermediate speed and deactivated and turned off independently on other occasions. The contact stated that there was a safety feature to deactivate the windshield wipers if the windshield was dry however, it was raining and snowing so the feature should not have been activated. The contact stated that his vision was affected by the failure. The contact toggled with the settings, causing his attention to be diverted from the road which could have caused a crash. The contact stated that the windshield wipers then activated independently. The vehicle was driven and parked at the residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,200.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that while driving approximately 70 MPH in inclement weather, the windshield wipers were activated on high-speed but failed to operate at the highest setting. The contact stated that the windshield wiper defaulted to intermediate speed and deactivated and turned off independently on other occasions. The contact stated that there was a safety feature to deactivate the windshield wipers if the windshield was dry however, it was raining and snowing so the feature should not have been activated. The contact stated that his vision was affected by the failure. The contact toggled with the settings, causing his attention to be diverted from the road which could have caused a crash. The contact stated that the windshield wipers then activated independently. The vehicle was driven and parked at the residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,200.
Mfg Campaign: 11511842
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When windshield wipers are on high speed during a storm they will slow down after 30 seconds to a speed of wiping the window maybe every 5 seconds causing a significant reduction in visibility.
Corrective Action:
When windshield wipers are on high speed during a storm they will slow down after 30 seconds to a speed of wiping the window maybe every 5 seconds causing a significant reduction in visibility.
Additional Notes:
When windshield wipers are on high speed during a storm they will slow down after 30 seconds to a speed of wiping the window maybe every 5 seconds causing a significant reduction in visibility.
Mfg Campaign: 11511867
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving at any speed from local roads to highways in inclement weather from light rain to sleet to heavy rain, the wipers revert from high speed to intermittent (slow) speed after a period of 30 seconds to 2 minutes and do not revert back to the necessary speed for safe vehicle operation. During sleet and heavy rainfall it became difficult to see out of windshield and I had to keep adjusting the speed of the wipers every 30 seconds to 2 minutes in order for them to operate correctly. Vehicle was brought into the service department at a Ford dealership and I was told it is a “feature of the Smart Wiper Motor Operation” and to pick up the vehicle with no repair available. According to service department it is Ford Special Service Message #51377. I have also found the statement referred to as “SSM 50692” in my own research.
Corrective Action:
When driving at any speed from local roads to highways in inclement weather from light rain to sleet to heavy rain, the wipers revert from high speed to intermittent (slow) speed after a period of 30 seconds to 2 minutes and do not revert back to the necessary speed for safe vehicle operation. During sleet and heavy rainfall it became difficult to see out of windshield and I had to keep adjusting the speed of the wipers every 30 seconds to 2 minutes in order for them to operate correctly. Vehicle was brought into the service department at a Ford dealership and I was told it is a “feature of the Smart Wiper Motor Operation” and to pick up the vehicle with no repair available. According to service department it is Ford Special Service Message #51377. I have also found the statement referred to as “SSM 50692” in my own research.
Additional Notes:
When driving at any speed from local roads to highways in inclement weather from light rain to sleet to heavy rain, the wipers revert from high speed to intermittent (slow) speed after a period of 30 seconds to 2 minutes and do not revert back to the necessary speed for safe vehicle operation. During sleet and heavy rainfall it became difficult to see out of windshield and I had to keep adjusting the speed of the wipers every 30 seconds to 2 minutes in order for them to operate correctly. Vehicle was brought into the service department at a Ford dealership and I was told it is a “feature of the Smart Wiper Motor Operation” and to pick up the vehicle with no repair available. According to service department it is Ford Special Service Message #51377. I have also found the statement referred to as “SSM 50692” in my own research.
Mfg Campaign: 11511581
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed, the transmission made grinding sounds when shifted into neutral(N), 1st, and 2nd gear. The vehicle was taken to the dealer; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under Technical Service Bulletin: 22-2371 (MT88 Manual Transmission - Rotational Scraping Noise from Transmission When Cold and In Neutral, 1st and/or 2nd Gear with Clutch Applied). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed, the transmission made grinding sounds when shifted into neutral(N), 1st, and 2nd gear. The vehicle was taken to the dealer; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under Technical Service Bulletin: 22-2371 (MT88 Manual Transmission - Rotational Scraping Noise from Transmission When Cold and In Neutral, 1st and/or 2nd Gear with Clutch Applied). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed, the transmission made grinding sounds when shifted into neutral(N), 1st, and 2nd gear. The vehicle was taken to the dealer; however, the dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under Technical Service Bulletin: 22-2371 (MT88 Manual Transmission - Rotational Scraping Noise from Transmission When Cold and In Neutral, 1st and/or 2nd Gear with Clutch Applied). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60.
Mfg Campaign: 11511626
Recall Date: Mar 13, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers operate for a limited time before slowing & then stopping completely. Multiple adjustments are required of the wiper control to reactivate the wipers. However, after a few minutes, the wipers will again slow & stop functioning completely. This situation creates a safety hazard, due to limited visibility & obscured driving conditions, during wet conditions.
Corrective Action:
Windshield wipers operate for a limited time before slowing & then stopping completely. Multiple adjustments are required of the wiper control to reactivate the wipers. However, after a few minutes, the wipers will again slow & stop functioning completely. This situation creates a safety hazard, due to limited visibility & obscured driving conditions, during wet conditions.
Additional Notes:
Windshield wipers operate for a limited time before slowing & then stopping completely. Multiple adjustments are required of the wiper control to reactivate the wipers. However, after a few minutes, the wipers will again slow & stop functioning completely. This situation creates a safety hazard, due to limited visibility & obscured driving conditions, during wet conditions.
Mfg Campaign: 11511166
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in the rain the windshield wipers will randomly slow down to a very unsafe level, making it very difficult to see out of the front windshield. I talked with the dealership and they said there is no known fix for this issue. Ford does not seem to have an answer either. This happens every time the wipers are on. And happens frequently, like every 30 secs the wipers will slow way down. They are not rain sensing wipers.
Corrective Action:
While driving in the rain the windshield wipers will randomly slow down to a very unsafe level, making it very difficult to see out of the front windshield. I talked with the dealership and they said there is no known fix for this issue. Ford does not seem to have an answer either. This happens every time the wipers are on. And happens frequently, like every 30 secs the wipers will slow way down. They are not rain sensing wipers.
Additional Notes:
While driving in the rain the windshield wipers will randomly slow down to a very unsafe level, making it very difficult to see out of the front windshield. I talked with the dealership and they said there is no known fix for this issue. Ford does not seem to have an answer either. This happens every time the wipers are on. And happens frequently, like every 30 secs the wipers will slow way down. They are not rain sensing wipers.
Mfg Campaign: 11511184
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This is the same complaint as #11509166. I couldn't find a way to add more documentation to the already filed complaint so here is the original information plus more complaints and examples of the safety issue. .... https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ .... https://youtu.be/9F8Gc2Huejo .... After less than a minute of running, the wipers suddenly slow down to the lowest wiper delay setting. You notice because, if you're in a storm or rain, you suddenly can't see out of the windshield. It does this on all of the wiper settings. If you're in a bad storm and you have the wipers running on maximum, they suddenly stop and go to like a once every 30 second wipe. you have to constantly turn the wiper control back and forth the whole time you're driving to keep the wipers working.
Corrective Action:
This is the same complaint as #11509166. I couldn't find a way to add more documentation to the already filed complaint so here is the original information plus more complaints and examples of the safety issue. .... https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ .... https://youtu.be/9F8Gc2Huejo .... After less than a minute of running, the wipers suddenly slow down to the lowest wiper delay setting. You notice because, if you're in a storm or rain, you suddenly can't see out of the windshield. It does this on all of the wiper settings. If you're in a bad storm and you have the wipers running on maximum, they suddenly stop and go to like a once every 30 second wipe. you have to constantly turn the wiper control back and forth the whole time you're driving to keep the wipers working.
Additional Notes:
This is the same complaint as #11509166. I couldn't find a way to add more documentation to the already filed complaint so here is the original information plus more complaints and examples of the safety issue. .... https://www.bronco6g.com/forum/threads/wiper-control-speed-issues-urgent-safety.31809/ .... https://youtu.be/9F8Gc2Huejo .... After less than a minute of running, the wipers suddenly slow down to the lowest wiper delay setting. You notice because, if you're in a storm or rain, you suddenly can't see out of the windshield. It does this on all of the wiper settings. If you're in a bad storm and you have the wipers running on maximum, they suddenly stop and go to like a once every 30 second wipe. you have to constantly turn the wiper control back and forth the whole time you're driving to keep the wipers working.
Mfg Campaign: 11510946
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving in rainy conditions, the windshield wipers cease to function at the selected setting. This happens at any setting. Specifically, after approximately 30 seconds, the windshield wipers slow to a greatly reduced and intermittent speed. This causes extreme issues with visibility, which in turn, creates a major safety issue, especially at highway speeds. This is not one incident. It happens every time the windshield wipers need to be turned on due to visibility.
Corrective Action:
When driving in rainy conditions, the windshield wipers cease to function at the selected setting. This happens at any setting. Specifically, after approximately 30 seconds, the windshield wipers slow to a greatly reduced and intermittent speed. This causes extreme issues with visibility, which in turn, creates a major safety issue, especially at highway speeds. This is not one incident. It happens every time the windshield wipers need to be turned on due to visibility.
Additional Notes:
When driving in rainy conditions, the windshield wipers cease to function at the selected setting. This happens at any setting. Specifically, after approximately 30 seconds, the windshield wipers slow to a greatly reduced and intermittent speed. This causes extreme issues with visibility, which in turn, creates a major safety issue, especially at highway speeds. This is not one incident. It happens every time the windshield wipers need to be turned on due to visibility.
Mfg Campaign: 11511100
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving in rain and the wipers were initially working fine. Then for no reason they just started slowing down. The rain was still heavy and the vehicle does not have rain sensing wipers so there is no reason they should have slowed down. I had to keep changing the wiper speed from high to low to high to get it back to the necessary speed. This is a major safety issue that the wipers do not work consistently.
Corrective Action:
I was driving in rain and the wipers were initially working fine. Then for no reason they just started slowing down. The rain was still heavy and the vehicle does not have rain sensing wipers so there is no reason they should have slowed down. I had to keep changing the wiper speed from high to low to high to get it back to the necessary speed. This is a major safety issue that the wipers do not work consistently.
Additional Notes:
I was driving in rain and the wipers were initially working fine. Then for no reason they just started slowing down. The rain was still heavy and the vehicle does not have rain sensing wipers so there is no reason they should have slowed down. I had to keep changing the wiper speed from high to low to high to get it back to the necessary speed. This is a major safety issue that the wipers do not work consistently.
Mfg Campaign: 11510719
Recall Date: Mar 8, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers stop moving at regular wiping speed. After a short time the wipers change from regular speed to intermittent speed causing loss of vision to the road ahead during rain and snow.
Corrective Action:
Windshield wipers stop moving at regular wiping speed. After a short time the wipers change from regular speed to intermittent speed causing loss of vision to the road ahead during rain and snow.
Additional Notes:
Windshield wipers stop moving at regular wiping speed. After a short time the wipers change from regular speed to intermittent speed causing loss of vision to the road ahead during rain and snow.
Mfg Campaign: 11510639
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In moderate or even heavy precipitation the vehicle will reduce wiper speed from high or low continuous to intermittent, severely reducing and limiting visibility. I took it to Corwin Ford in Reno to fix this and they say that it does this on purpose and it is working as designed. Picture was taken while it was doing this, even with this much rain on the windshield the wipers won't stay in low constant and reduces the wiper speed to intermittent resulting in this level of visibility.
Corrective Action:
In moderate or even heavy precipitation the vehicle will reduce wiper speed from high or low continuous to intermittent, severely reducing and limiting visibility. I took it to Corwin Ford in Reno to fix this and they say that it does this on purpose and it is working as designed. Picture was taken while it was doing this, even with this much rain on the windshield the wipers won't stay in low constant and reduces the wiper speed to intermittent resulting in this level of visibility.
Additional Notes:
In moderate or even heavy precipitation the vehicle will reduce wiper speed from high or low continuous to intermittent, severely reducing and limiting visibility. I took it to Corwin Ford in Reno to fix this and they say that it does this on purpose and it is working as designed. Picture was taken while it was doing this, even with this much rain on the windshield the wipers won't stay in low constant and reduces the wiper speed to intermittent resulting in this level of visibility.
Mfg Campaign: 11510697
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers slow down when driving in rain/snow. Even on the highest setting, they start to slow down after a few minutes and you have to toggle them off and on again to get them back to normal speed.
Corrective Action:
Windshield wipers slow down when driving in rain/snow. Even on the highest setting, they start to slow down after a few minutes and you have to toggle them off and on again to get them back to normal speed.
Additional Notes:
Windshield wipers slow down when driving in rain/snow. Even on the highest setting, they start to slow down after a few minutes and you have to toggle them off and on again to get them back to normal speed.
Mfg Campaign: 11510320
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Corrective Action:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Additional Notes:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Mfg Campaign: 11510322
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Corrective Action:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Additional Notes:
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
Mfg Campaign: 11510322
Recall Date: Mar 6, 2023
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