Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco vehicles. The 360-degree view camera may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 23S48
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco vehicles. The transmission park system may have been damaged during assembly, which can prevent the parking pawl from fully engaging and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S44
Recall Date: Aug 3, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco Wildtrak and 2022 Bronco Raptor vehicles. Internal damage to the steering gear may require increased steering effort or cause the steering wheel to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S09
Recall Date: Mar 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Consumer Complaints
205 ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in moderate rain and wipers set on constant low speed the wipers stopped running continuously and went to intermittent even though no changes were made to the wiper control. I moved the control to high speed constant and soon after they went to intermittent. I have not taken it in for service yet but have an appointment this week. This is very dangerous and is a hazard in rainy conditions. There were no warning lights or other indicators of a problem on the vehicle instrument panel or the Ford Pass app.
Corrective Action:
While driving in moderate rain and wipers set on constant low speed the wipers stopped running continuously and went to intermittent even though no changes were made to the wiper control. I moved the control to high speed constant and soon after they went to intermittent. I have not taken it in for service yet but have an appointment this week. This is very dangerous and is a hazard in rainy conditions. There were no warning lights or other indicators of a problem on the vehicle instrument panel or the Ford Pass app.
Additional Notes:
While driving in moderate rain and wipers set on constant low speed the wipers stopped running continuously and went to intermittent even though no changes were made to the wiper control. I moved the control to high speed constant and soon after they went to intermittent. I have not taken it in for service yet but have an appointment this week. This is very dangerous and is a hazard in rainy conditions. There were no warning lights or other indicators of a problem on the vehicle instrument panel or the Ford Pass app.
Mfg Campaign: 11518523
Recall Date: Apr 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While at a stop with vehicle running, the vehicle sputters and stalls when trying to accelerate/start moving. This has happened multiple times when stopped at an intersection and creating a safety hazard for the occupants of the vehicle. Multiple attempts to restart it have to be made and it eventually gets going again but this is very dangerous to be stalled at a busy intersection. Vehicle is going into the dealer to be checked out this week. The only message we have seen is "Manual Restart Required" on the instrument panel.
Corrective Action:
While at a stop with vehicle running, the vehicle sputters and stalls when trying to accelerate/start moving. This has happened multiple times when stopped at an intersection and creating a safety hazard for the occupants of the vehicle. Multiple attempts to restart it have to be made and it eventually gets going again but this is very dangerous to be stalled at a busy intersection. Vehicle is going into the dealer to be checked out this week. The only message we have seen is "Manual Restart Required" on the instrument panel.
Additional Notes:
While at a stop with vehicle running, the vehicle sputters and stalls when trying to accelerate/start moving. This has happened multiple times when stopped at an intersection and creating a safety hazard for the occupants of the vehicle. Multiple attempts to restart it have to be made and it eventually gets going again but this is very dangerous to be stalled at a busy intersection. Vehicle is going into the dealer to be checked out this week. The only message we have seen is "Manual Restart Required" on the instrument panel.
Mfg Campaign: 11518527
Recall Date: Apr 23, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers revert to 4 second intermittent delay after approximately 1 minute, regardless of the speed setting that was selected. E.G. Driving through heavy rain and sleet, the wipers were put onto the constant low setting. After approximately 1 minute (approximately 25 swipes), the wipers slow to a 4 second delay intermittent setting on their own, resulting in a completely obscured windshield for 4 seconds until the next wiper wipe. Changing the wiper knob to any other position resumes the newly selected position operation for another approximate minute, then reverts back to 4 second intermittent delay. With moderate or greater rain, or spray from nearby vehicles, the driver is forced to choose between operating the wiper control knob every minute, or having a completely obstructed windshield every 4 seconds. This problem has been present since the vehicle was purchased, and remains today.
Corrective Action:
Windshield wipers revert to 4 second intermittent delay after approximately 1 minute, regardless of the speed setting that was selected. E.G. Driving through heavy rain and sleet, the wipers were put onto the constant low setting. After approximately 1 minute (approximately 25 swipes), the wipers slow to a 4 second delay intermittent setting on their own, resulting in a completely obscured windshield for 4 seconds until the next wiper wipe. Changing the wiper knob to any other position resumes the newly selected position operation for another approximate minute, then reverts back to 4 second intermittent delay. With moderate or greater rain, or spray from nearby vehicles, the driver is forced to choose between operating the wiper control knob every minute, or having a completely obstructed windshield every 4 seconds. This problem has been present since the vehicle was purchased, and remains today.
Additional Notes:
Windshield wipers revert to 4 second intermittent delay after approximately 1 minute, regardless of the speed setting that was selected. E.G. Driving through heavy rain and sleet, the wipers were put onto the constant low setting. After approximately 1 minute (approximately 25 swipes), the wipers slow to a 4 second delay intermittent setting on their own, resulting in a completely obscured windshield for 4 seconds until the next wiper wipe. Changing the wiper knob to any other position resumes the newly selected position operation for another approximate minute, then reverts back to 4 second intermittent delay. With moderate or greater rain, or spray from nearby vehicles, the driver is forced to choose between operating the wiper control knob every minute, or having a completely obstructed windshield every 4 seconds. This problem has been present since the vehicle was purchased, and remains today.
Mfg Campaign: 11518073
Recall Date: Apr 20, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving in rain & snow (both heavy and light), the wipers slow down on their own while I was driving on the freeway from full wiping speed to intermittent wiping once every 5-7 seconds. I kept having to toggle from fast to slow to fast again just to see. It scared me so much the first time it happened. Thank goodness I have only experienced this weather during the daytime. The temperatures were near, or below freezing, which should've helped keep the motors cool. The windshield was not dry, at all. There was little to no debris or sleet build-up on the windshield or blades, impeding the blades. Other Bronco owners that have reported it to Ford were told "this is normal" per multiple online reviews. How can impeded vision due to erratic wiper blades be normal??!! There were no warning lamps or messages indicating why it is happening. It just happens.
Corrective Action:
When driving in rain & snow (both heavy and light), the wipers slow down on their own while I was driving on the freeway from full wiping speed to intermittent wiping once every 5-7 seconds. I kept having to toggle from fast to slow to fast again just to see. It scared me so much the first time it happened. Thank goodness I have only experienced this weather during the daytime. The temperatures were near, or below freezing, which should've helped keep the motors cool. The windshield was not dry, at all. There was little to no debris or sleet build-up on the windshield or blades, impeding the blades. Other Bronco owners that have reported it to Ford were told "this is normal" per multiple online reviews. How can impeded vision due to erratic wiper blades be normal??!! There were no warning lamps or messages indicating why it is happening. It just happens.
Additional Notes:
When driving in rain & snow (both heavy and light), the wipers slow down on their own while I was driving on the freeway from full wiping speed to intermittent wiping once every 5-7 seconds. I kept having to toggle from fast to slow to fast again just to see. It scared me so much the first time it happened. Thank goodness I have only experienced this weather during the daytime. The temperatures were near, or below freezing, which should've helped keep the motors cool. The windshield was not dry, at all. There was little to no debris or sleet build-up on the windshield or blades, impeding the blades. Other Bronco owners that have reported it to Ford were told "this is normal" per multiple online reviews. How can impeded vision due to erratic wiper blades be normal??!! There were no warning lamps or messages indicating why it is happening. It just happens.
Mfg Campaign: 11517549
Recall Date: Apr 18, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in a rain/sleet storm with my windshield wiper set to the normal (slow) speed, they suddenly stopped but then resumed in an intermittent fashion. They then continued to slow down making visibility nearly impossible. I could not see other roadway users nor signage. The only remedy at the time was to to toggle them off and back on again. I did this for nearly two hours, which was a considerable distraction. I have not used the vehicle in inclement weather since then and it has not been diagnosed by my dealer. The vehicle instrument panel made no warnings or messages while this happened.
Corrective Action:
While driving in a rain/sleet storm with my windshield wiper set to the normal (slow) speed, they suddenly stopped but then resumed in an intermittent fashion. They then continued to slow down making visibility nearly impossible. I could not see other roadway users nor signage. The only remedy at the time was to to toggle them off and back on again. I did this for nearly two hours, which was a considerable distraction. I have not used the vehicle in inclement weather since then and it has not been diagnosed by my dealer. The vehicle instrument panel made no warnings or messages while this happened.
Additional Notes:
While driving in a rain/sleet storm with my windshield wiper set to the normal (slow) speed, they suddenly stopped but then resumed in an intermittent fashion. They then continued to slow down making visibility nearly impossible. I could not see other roadway users nor signage. The only remedy at the time was to to toggle them off and back on again. I did this for nearly two hours, which was a considerable distraction. I have not used the vehicle in inclement weather since then and it has not been diagnosed by my dealer. The vehicle instrument panel made no warnings or messages while this happened.
Mfg Campaign: 11516693
Recall Date: Apr 12, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. I have spoken to many Bronco owners and seen thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles. The issue happens on all of the model years - 2021 - 2023.
Corrective Action:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. I have spoken to many Bronco owners and seen thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles. The issue happens on all of the model years - 2021 - 2023.
Additional Notes:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. I have spoken to many Bronco owners and seen thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles. The issue happens on all of the model years - 2021 - 2023.
Mfg Campaign: 11516083
Recall Date: Apr 8, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers when set to full on, either slow or fast, will slow down on their own in moderate and heavy rain. This leads to poor visibility. The wipers sometimes stop all together. I constantly have to adjust the wiper control to another setting to get the wipers going at a usable speed.
Corrective Action:
Windshield wipers when set to full on, either slow or fast, will slow down on their own in moderate and heavy rain. This leads to poor visibility. The wipers sometimes stop all together. I constantly have to adjust the wiper control to another setting to get the wipers going at a usable speed.
Additional Notes:
Windshield wipers when set to full on, either slow or fast, will slow down on their own in moderate and heavy rain. This leads to poor visibility. The wipers sometimes stop all together. I constantly have to adjust the wiper control to another setting to get the wipers going at a usable speed.
Mfg Campaign: 11516096
Recall Date: Apr 8, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield wipers. Yes, it's available, but since it is environmentally dependent, it may be harder to capture. How was your safety or the safety of others put at risk? Per Ford: "The vehicle is equipped with protection features to prevent damage to the wiper motor in case of overheating, usage on dry windshields or obstructions to the wiper blade due to snow or ice accumulation on the windshield. In such conditions, the wiper motor may restrict its speed, reduce area of cleaning or completely stop operation. System returns back to normal operation mode once conditions are resolved." The current "safety" measures put in place by Ford are actually causing a safety hazard when driving. When driving in rain so heavy that I couldn't see, in 37-degree weather, the wipers slowed down to once every 3-7 seconds, which means I was virtually blind that long on a freeway, going 70mph, and surrounded by vehicles. I haven't seen the issue when the wipers run slower (light-mid rain). At the most recent time of occurrence: * The temperatures were near, or below freezing, which should've helped keep the motors cool (I was driving through the mountains at the time). * There was so much rain that my windshield was completely obfuscated by a layer of water within about 1 second. It was not dry, at all. * There was no debris or build-up on the windshield, impeding the blades. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Other Bronco owners that have reported it were told "this is normal." Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing indicated why it was happening. It just would happen.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield wipers. Yes, it's available, but since it is environmentally dependent, it may be harder to capture. How was your safety or the safety of others put at risk? Per Ford: "The vehicle is equipped with protection features to prevent damage to the wiper motor in case of overheating, usage on dry windshields or obstructions to the wiper blade due to snow or ice accumulation on the windshield. In such conditions, the wiper motor may restrict its speed, reduce area of cleaning or completely stop operation. System returns back to normal operation mode once conditions are resolved." The current "safety" measures put in place by Ford are actually causing a safety hazard when driving. When driving in rain so heavy that I couldn't see, in 37-degree weather, the wipers slowed down to once every 3-7 seconds, which means I was virtually blind that long on a freeway, going 70mph, and surrounded by vehicles. I haven't seen the issue when the wipers run slower (light-mid rain). At the most recent time of occurrence: * The temperatures were near, or below freezing, which should've helped keep the motors cool (I was driving through the mountains at the time). * There was so much rain that my windshield was completely obfuscated by a layer of water within about 1 second. It was not dry, at all. * There was no debris or build-up on the windshield, impeding the blades. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Other Bronco owners that have reported it were told "this is normal." Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing indicated why it was happening. It just would happen.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Windshield wipers. Yes, it's available, but since it is environmentally dependent, it may be harder to capture. How was your safety or the safety of others put at risk? Per Ford: "The vehicle is equipped with protection features to prevent damage to the wiper motor in case of overheating, usage on dry windshields or obstructions to the wiper blade due to snow or ice accumulation on the windshield. In such conditions, the wiper motor may restrict its speed, reduce area of cleaning or completely stop operation. System returns back to normal operation mode once conditions are resolved." The current "safety" measures put in place by Ford are actually causing a safety hazard when driving. When driving in rain so heavy that I couldn't see, in 37-degree weather, the wipers slowed down to once every 3-7 seconds, which means I was virtually blind that long on a freeway, going 70mph, and surrounded by vehicles. I haven't seen the issue when the wipers run slower (light-mid rain). At the most recent time of occurrence: * The temperatures were near, or below freezing, which should've helped keep the motors cool (I was driving through the mountains at the time). * There was so much rain that my windshield was completely obfuscated by a layer of water within about 1 second. It was not dry, at all. * There was no debris or build-up on the windshield, impeding the blades. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Other Bronco owners that have reported it were told "this is normal." Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing indicated why it was happening. It just would happen.
Mfg Campaign: 11515300
Recall Date: Apr 3, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
The vehicle was purchased new on 03/23/23.Yesterday, I began to notice a vibration at low speeds when not applying the brake or gas. Today (03/29), 6 days after purchase, as I’m taking it back to the dealership and while in heavy traffic on I-10, the entire rear drivers side wheel separates from the car. All six lug studs had been completely sheared. My concern is that the studs may not be sufficient for the larger 35” tires that come standard on the Wildtrak series of the Bronco. If they are proven to be sufficient then I’d like to figure out why this occurred as this situation could have ended tragically for not only me but also for other drivers around me. Unfortunately, as of this time, neither the dealer nor Ford have been much help.
Corrective Action:
The vehicle was purchased new on 03/23/23.Yesterday, I began to notice a vibration at low speeds when not applying the brake or gas. Today (03/29), 6 days after purchase, as I’m taking it back to the dealership and while in heavy traffic on I-10, the entire rear drivers side wheel separates from the car. All six lug studs had been completely sheared. My concern is that the studs may not be sufficient for the larger 35” tires that come standard on the Wildtrak series of the Bronco. If they are proven to be sufficient then I’d like to figure out why this occurred as this situation could have ended tragically for not only me but also for other drivers around me. Unfortunately, as of this time, neither the dealer nor Ford have been much help.
Additional Notes:
The vehicle was purchased new on 03/23/23.Yesterday, I began to notice a vibration at low speeds when not applying the brake or gas. Today (03/29), 6 days after purchase, as I’m taking it back to the dealership and while in heavy traffic on I-10, the entire rear drivers side wheel separates from the car. All six lug studs had been completely sheared. My concern is that the studs may not be sufficient for the larger 35” tires that come standard on the Wildtrak series of the Bronco. If they are proven to be sufficient then I’d like to figure out why this occurred as this situation could have ended tragically for not only me but also for other drivers around me. Unfortunately, as of this time, neither the dealer nor Ford have been much help.
Mfg Campaign: 11514510
Recall Date: Mar 29, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Mfg Campaign: 11514056
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated while driving 60 MPH, the windshield wipers stopped functioning. The contact disengaged and reengaged the windshield wipers; however, the failure persisted. An unknown dealer was contacted and informed the contact that they were unsure of the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was 200. The contact stated the vehicle is equipped with protection features to prevent damage to the wiper motor. The contact was not in control of the wiper motor as the sensors and computer were in control.
Mfg Campaign: 11514056
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On many occasions, when we have excessive rain, the windshield wipers on the Bronco will go from the high speed settings to much lower speed. Ford says this is by design to prevent overheating of the windshield wiper motors. In my opinion, it poses a severe safety risk, as the windshield wipers you cant count on when you need them the most. As of now Ford isn't acknowledging it as a problem, and claims its normal... but normal or not its a problem. As a side note, I've owned about 20 diff vehicles of all makes, shapes and sizes... and never had one that I couldnt leave windshield wipers on high without the motors burning up. Ford needs to do something about this.
Corrective Action:
On many occasions, when we have excessive rain, the windshield wipers on the Bronco will go from the high speed settings to much lower speed. Ford says this is by design to prevent overheating of the windshield wiper motors. In my opinion, it poses a severe safety risk, as the windshield wipers you cant count on when you need them the most. As of now Ford isn't acknowledging it as a problem, and claims its normal... but normal or not its a problem. As a side note, I've owned about 20 diff vehicles of all makes, shapes and sizes... and never had one that I couldnt leave windshield wipers on high without the motors burning up. Ford needs to do something about this.
Additional Notes:
On many occasions, when we have excessive rain, the windshield wipers on the Bronco will go from the high speed settings to much lower speed. Ford says this is by design to prevent overheating of the windshield wiper motors. In my opinion, it poses a severe safety risk, as the windshield wipers you cant count on when you need them the most. As of now Ford isn't acknowledging it as a problem, and claims its normal... but normal or not its a problem. As a side note, I've owned about 20 diff vehicles of all makes, shapes and sizes... and never had one that I couldnt leave windshield wipers on high without the motors burning up. Ford needs to do something about this.
Mfg Campaign: 11514100
Recall Date: Mar 27, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The wipers will turn slow way down or turn off completely even though it is still raining very hard. You have to constantly turn them off and back on. We live in the Portland, Oregon area where it rains frequently!! This is becoming very problematic.
Corrective Action:
The wipers will turn slow way down or turn off completely even though it is still raining very hard. You have to constantly turn them off and back on. We live in the Portland, Oregon area where it rains frequently!! This is becoming very problematic.
Additional Notes:
The wipers will turn slow way down or turn off completely even though it is still raining very hard. You have to constantly turn them off and back on. We live in the Portland, Oregon area where it rains frequently!! This is becoming very problematic.
Mfg Campaign: 11513844
Recall Date: Mar 26, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on the highway during a rainstorm I had my wipers set to the highest setting. After about 1 minute they began to slow down on their own until they were only working intermittently. I was unable to see as soon as the wipers began to slow down. I had to toggle the wiper switch in order to get the wipers back to the high setting. They once again began to slow after 1 minute and my visibility became next to nothing. It was very dangerous traveling down the highway at 70 mph and being unable to see, as well as having to continuously toggle the wiper switch while trying to focus on the road.
Corrective Action:
While driving on the highway during a rainstorm I had my wipers set to the highest setting. After about 1 minute they began to slow down on their own until they were only working intermittently. I was unable to see as soon as the wipers began to slow down. I had to toggle the wiper switch in order to get the wipers back to the high setting. They once again began to slow after 1 minute and my visibility became next to nothing. It was very dangerous traveling down the highway at 70 mph and being unable to see, as well as having to continuously toggle the wiper switch while trying to focus on the road.
Additional Notes:
While driving on the highway during a rainstorm I had my wipers set to the highest setting. After about 1 minute they began to slow down on their own until they were only working intermittently. I was unable to see as soon as the wipers began to slow down. I had to toggle the wiper switch in order to get the wipers back to the high setting. They once again began to slow after 1 minute and my visibility became next to nothing. It was very dangerous traveling down the highway at 70 mph and being unable to see, as well as having to continuously toggle the wiper switch while trying to focus on the road.
Mfg Campaign: 11513855
Recall Date: Mar 26, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers, on multiple settings will slow and then stop on their own. During many string rain events I have set the wipes to higher speeds to only have them slow down on their own or stop completely. This has been reported to Ford directly. At the time of operation the rain is heavy and once the wipers slow or stop it because very difficult to see and the person driving must react quickly to reengage the wipers. Continually having the wipers slow or stop and having to reengage them creates a very high risk of accident. Ford refuses to acknowledge the issue and instead indicates they are made this way to protect the wiper motor. I do not use my wipers when it is not raining, nor do I use higher speed on the wipers unless the rain is heavy. This is a reoccurring and ongoing issue every time I drive in the rain.
Corrective Action:
Windshield wipers, on multiple settings will slow and then stop on their own. During many string rain events I have set the wipes to higher speeds to only have them slow down on their own or stop completely. This has been reported to Ford directly. At the time of operation the rain is heavy and once the wipers slow or stop it because very difficult to see and the person driving must react quickly to reengage the wipers. Continually having the wipers slow or stop and having to reengage them creates a very high risk of accident. Ford refuses to acknowledge the issue and instead indicates they are made this way to protect the wiper motor. I do not use my wipers when it is not raining, nor do I use higher speed on the wipers unless the rain is heavy. This is a reoccurring and ongoing issue every time I drive in the rain.
Additional Notes:
Windshield wipers, on multiple settings will slow and then stop on their own. During many string rain events I have set the wipes to higher speeds to only have them slow down on their own or stop completely. This has been reported to Ford directly. At the time of operation the rain is heavy and once the wipers slow or stop it because very difficult to see and the person driving must react quickly to reengage the wipers. Continually having the wipers slow or stop and having to reengage them creates a very high risk of accident. Ford refuses to acknowledge the issue and instead indicates they are made this way to protect the wiper motor. I do not use my wipers when it is not raining, nor do I use higher speed on the wipers unless the rain is heavy. This is a reoccurring and ongoing issue every time I drive in the rain.
Mfg Campaign: 11513595
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Corrective Action:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Additional Notes:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Mfg Campaign: 11513648
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Corrective Action:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Additional Notes:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Mfg Campaign: 11513648
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Corrective Action:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Additional Notes:
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
Mfg Campaign: 11513648
Recall Date: Mar 24, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When I put the windshield wipers on standard speed, they will stay there for about 60 seconds and then drop down to a very slow intermittent speed. It happens in very hard rain so I don’t believe it is the rain sensor. If I turn it to fast speed and then back down to normal. It will continue again for 60 seconds and then drop back to intermittent speed.
Corrective Action:
When I put the windshield wipers on standard speed, they will stay there for about 60 seconds and then drop down to a very slow intermittent speed. It happens in very hard rain so I don’t believe it is the rain sensor. If I turn it to fast speed and then back down to normal. It will continue again for 60 seconds and then drop back to intermittent speed.
Additional Notes:
When I put the windshield wipers on standard speed, they will stay there for about 60 seconds and then drop down to a very slow intermittent speed. It happens in very hard rain so I don’t believe it is the rain sensor. If I turn it to fast speed and then back down to normal. It will continue again for 60 seconds and then drop back to intermittent speed.
Mfg Campaign: 11513384
Recall Date: Mar 23, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wipers will not stay in continuous setting (low) for more than 20 seconds before slowing down to extra slow for another 20 seconds, then stopping continuous and becoming intermittent. Have to keep changing the wiper speed control manually to keep them going continuously. It appears that the factory windshield is extra high friction even when clean and since new, which may be causing the issue of wiper motor slowing itself down to protect itself.
Corrective Action:
Wipers will not stay in continuous setting (low) for more than 20 seconds before slowing down to extra slow for another 20 seconds, then stopping continuous and becoming intermittent. Have to keep changing the wiper speed control manually to keep them going continuously. It appears that the factory windshield is extra high friction even when clean and since new, which may be causing the issue of wiper motor slowing itself down to protect itself.
Additional Notes:
Wipers will not stay in continuous setting (low) for more than 20 seconds before slowing down to extra slow for another 20 seconds, then stopping continuous and becoming intermittent. Have to keep changing the wiper speed control manually to keep them going continuously. It appears that the factory windshield is extra high friction even when clean and since new, which may be causing the issue of wiper motor slowing itself down to protect itself.
Mfg Campaign: 11513298
Recall Date: Mar 22, 2023
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