Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S55
Recall Date: Jul 12, 2016
Consumer Complaints
245 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drive mode unavailable message came on the dashboard and after the traction and sports mode where not available for use. The radio also shut off while driving. Also the car switch from drive to 1st gear
Corrective Action:
Drive mode unavailable message came on the dashboard and after the traction and sports mode where not available for use. The radio also shut off while driving. Also the car switch from drive to 1st gear
Additional Notes:
Drive mode unavailable message came on the dashboard and after the traction and sports mode where not available for use. The radio also shut off while driving. Also the car switch from drive to 1st gear
Mfg Campaign: 11508836
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2016 Fiat 500X. The contact stated that on multiple occasions, the vehicle would not start, and the vehicle had to be jumped. Additionally, while driving at various speeds, the vehicle would stall without warning. The vehicle was towed to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced; however, immediately after retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2016 Fiat 500X. The contact stated that on multiple occasions, the vehicle would not start, and the vehicle had to be jumped. Additionally, while driving at various speeds, the vehicle would stall without warning. The vehicle was towed to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced; however, immediately after retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2016 Fiat 500X. The contact stated that on multiple occasions, the vehicle would not start, and the vehicle had to be jumped. Additionally, while driving at various speeds, the vehicle would stall without warning. The vehicle was towed to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced; however, immediately after retrieving the vehicle, the failure recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.
Mfg Campaign: 11508371
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My low pressure oil light continues to pop on and off. My pressure is reading very low numbers and not the required number needed for the oil to reach the top of the pump. The dealership replaced the censor on the car and it continues to pop up. This issue has been confirmed by the dealership advisor that it can be internal with my motor and continues to say it is not covered under the motor recall that was previously done in 2021 on my car. I have spoken with Mopar representative and they have stated that I have a 2 year warranty and that my current issue falls under the guidelines for motor recall. The component has not been inspected by the manufacturer. My oil has been changed and it is full. This is a safety concern because if I am driving my car and something happens to the motor or if the motor locks up while driving, I will severely be injured after i have explained to the dealership my concerns.
Corrective Action:
My low pressure oil light continues to pop on and off. My pressure is reading very low numbers and not the required number needed for the oil to reach the top of the pump. The dealership replaced the censor on the car and it continues to pop up. This issue has been confirmed by the dealership advisor that it can be internal with my motor and continues to say it is not covered under the motor recall that was previously done in 2021 on my car. I have spoken with Mopar representative and they have stated that I have a 2 year warranty and that my current issue falls under the guidelines for motor recall. The component has not been inspected by the manufacturer. My oil has been changed and it is full. This is a safety concern because if I am driving my car and something happens to the motor or if the motor locks up while driving, I will severely be injured after i have explained to the dealership my concerns.
Additional Notes:
My low pressure oil light continues to pop on and off. My pressure is reading very low numbers and not the required number needed for the oil to reach the top of the pump. The dealership replaced the censor on the car and it continues to pop up. This issue has been confirmed by the dealership advisor that it can be internal with my motor and continues to say it is not covered under the motor recall that was previously done in 2021 on my car. I have spoken with Mopar representative and they have stated that I have a 2 year warranty and that my current issue falls under the guidelines for motor recall. The component has not been inspected by the manufacturer. My oil has been changed and it is full. This is a safety concern because if I am driving my car and something happens to the motor or if the motor locks up while driving, I will severely be injured after i have explained to the dealership my concerns.
Mfg Campaign: 11501259
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Fiat 500X. The contact stated that on two separate occasions, the vehicle stalled without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 16V529000 (Power Train) which she linked to the failure. The contact called the manufacturer who referred her to the dealer. The dealer advised her to drive the vehicle for 2,000 miles to track the failure and the contact declined. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2016 Fiat 500X. The contact stated that on two separate occasions, the vehicle stalled without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 16V529000 (Power Train) which she linked to the failure. The contact called the manufacturer who referred her to the dealer. The dealer advised her to drive the vehicle for 2,000 miles to track the failure and the contact declined. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2016 Fiat 500X. The contact stated that on two separate occasions, the vehicle stalled without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 16V529000 (Power Train) which she linked to the failure. The contact called the manufacturer who referred her to the dealer. The dealer advised her to drive the vehicle for 2,000 miles to track the failure and the contact declined. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was approximately 39,000.
Mfg Campaign: 11495510
Recall Date: Nov 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Corrective Action:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Additional Notes:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Mfg Campaign: 11495122
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Corrective Action:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Additional Notes:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Mfg Campaign: 11495122
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Corrective Action:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Additional Notes:
I lease a 2016 fiat 500x in may of 2020. I received a letter saying there was a recall on my vehicle. Recently my car has completely stopped working. It was using up oil to fast. My car would stall out in the middle of the road. Or my car would not turn on completely. I kept up with maintenance ( oil changes etc. ) in June of 2022 my car started over heating. The day before I had just got my oil changed. I took it to the dealership. Which they told me I blew my head gasket. I don’t believe that’s is what happened. I believe something else had went wrong. Now they won’t help me fix my car even when having FULL coverage warranty. and I’ve been without a car since then.
Mfg Campaign: 11495122
Recall Date: Nov 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Corrective Action:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Additional Notes:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Mfg Campaign: 11491933
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Corrective Action:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Additional Notes:
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
Mfg Campaign: 11491933
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving my car and it suddenly stopped moving.
Corrective Action:
I was driving my car and it suddenly stopped moving.
Additional Notes:
I was driving my car and it suddenly stopped moving.
Mfg Campaign: 11489793
Recall Date: Oct 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Compramos un fiat 500 x en el 2016 nuevo y hemos sido los unicos propietarios de ese auto o sea que se ha cuidado con esmero conduciendolo muy cuidadosamente y resulta que a las 35000 millas que es lo que ha caminado hemos tenido que cambiar los soportes del motor que normalmente se hace a las 80 o 90000 millas. Hemos tenido que pagar 1386.00 dolares en el dealer para su reparacionporque la garantia no cubre esas piezas( los 3 soportes del motor) y es logico pensar que esto sea un defecto de fabrica al poner piezas de poca calidad.Queremos que alguien nos de una explicacion y nos devuelva la fabrica el dinero invertido.Ya el auto fue reparado en el dealer.Gracias por su atencion.
Corrective Action:
Compramos un fiat 500 x en el 2016 nuevo y hemos sido los unicos propietarios de ese auto o sea que se ha cuidado con esmero conduciendolo muy cuidadosamente y resulta que a las 35000 millas que es lo que ha caminado hemos tenido que cambiar los soportes del motor que normalmente se hace a las 80 o 90000 millas. Hemos tenido que pagar 1386.00 dolares en el dealer para su reparacionporque la garantia no cubre esas piezas( los 3 soportes del motor) y es logico pensar que esto sea un defecto de fabrica al poner piezas de poca calidad.Queremos que alguien nos de una explicacion y nos devuelva la fabrica el dinero invertido.Ya el auto fue reparado en el dealer.Gracias por su atencion.
Additional Notes:
Compramos un fiat 500 x en el 2016 nuevo y hemos sido los unicos propietarios de ese auto o sea que se ha cuidado con esmero conduciendolo muy cuidadosamente y resulta que a las 35000 millas que es lo que ha caminado hemos tenido que cambiar los soportes del motor que normalmente se hace a las 80 o 90000 millas. Hemos tenido que pagar 1386.00 dolares en el dealer para su reparacionporque la garantia no cubre esas piezas( los 3 soportes del motor) y es logico pensar que esto sea un defecto de fabrica al poner piezas de poca calidad.Queremos que alguien nos de una explicacion y nos devuelva la fabrica el dinero invertido.Ya el auto fue reparado en el dealer.Gracias por su atencion.
Mfg Campaign: 11482385
Recall Date: Sep 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle unexpectedly shifted into neutral while in drive
Corrective Action:
Vehicle unexpectedly shifted into neutral while in drive
Additional Notes:
Vehicle unexpectedly shifted into neutral while in drive
Mfg Campaign: 11465895
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle collided with another vehicle. The other car air bag deployed while the Fiat front busted radiator, number etc damaged but the driver side did not deploy even on impact.
Corrective Action:
My vehicle collided with another vehicle. The other car air bag deployed while the Fiat front busted radiator, number etc damaged but the driver side did not deploy even on impact.
Additional Notes:
My vehicle collided with another vehicle. The other car air bag deployed while the Fiat front busted radiator, number etc damaged but the driver side did not deploy even on impact.
Mfg Campaign: 11459291
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
For 2-3 days prior to incident, upon shifting up a gear and disengaging clutch, RPMs were higher than expected (noticeable revving sound when hitting gas pedal). Wednesday 12/08/21, the vehicle was not maintaining speed on the highway and engine was revving like it was in too low a gear. Vehicle stopped accelerating and lost speed while driving on highway forcing me to pull over and forcing a tractor trailer to swerve around me. Vehicle was disabled at that time. No warning lights were displayed on dashboard. Frederick Auto Repair in Frederick, MD says clutch needs to be replaced despite the vehicle only having ~53,300 miles. Initially thought it would be part of Safety Recall S34/16V-302 but this appears to be for a different model and my vehicle's VIN is not included.
Corrective Action:
For 2-3 days prior to incident, upon shifting up a gear and disengaging clutch, RPMs were higher than expected (noticeable revving sound when hitting gas pedal). Wednesday 12/08/21, the vehicle was not maintaining speed on the highway and engine was revving like it was in too low a gear. Vehicle stopped accelerating and lost speed while driving on highway forcing me to pull over and forcing a tractor trailer to swerve around me. Vehicle was disabled at that time. No warning lights were displayed on dashboard. Frederick Auto Repair in Frederick, MD says clutch needs to be replaced despite the vehicle only having ~53,300 miles. Initially thought it would be part of Safety Recall S34/16V-302 but this appears to be for a different model and my vehicle's VIN is not included.
Additional Notes:
For 2-3 days prior to incident, upon shifting up a gear and disengaging clutch, RPMs were higher than expected (noticeable revving sound when hitting gas pedal). Wednesday 12/08/21, the vehicle was not maintaining speed on the highway and engine was revving like it was in too low a gear. Vehicle stopped accelerating and lost speed while driving on highway forcing me to pull over and forcing a tractor trailer to swerve around me. Vehicle was disabled at that time. No warning lights were displayed on dashboard. Frederick Auto Repair in Frederick, MD says clutch needs to be replaced despite the vehicle only having ~53,300 miles. Initially thought it would be part of Safety Recall S34/16V-302 but this appears to be for a different model and my vehicle's VIN is not included.
Mfg Campaign: 11443781
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Corrective Action:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Additional Notes:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Mfg Campaign: 11442001
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Corrective Action:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Additional Notes:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Mfg Campaign: 11442001
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Corrective Action:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Additional Notes:
Since the car was purchased, the electrical system seems to have an issue that no dealership has been able to diagnose or fix. The forward collision warning system will intermittently turn itself off upon starting or even while driving. The car also frequently blows passenger side lights. More recently at about 67,000 miles, the check engine and transmission warning lights came on while highway driving 2.5 hrs away from home. The car has been in and out of the shop at least 3 times over the past month and a half to try and fix the issue but they have been unable to determine what is wrong with it. They said they found metal in the transmission and therefore replaced the torque converter and valve body. However, the issue persists. A burning smell can now be detected when driving. Car is going into the shop for a 3rd time to try and fix it - leaving owner without a vehicle for another undetermined amount of time and many miles away from home (this time >500 miles away from home). The car supposedly passed all previous recalls - cooling fan, oil consumption, etc. All regular service/maintenance intervals have been kept by the owner.
Mfg Campaign: 11442001
Recall Date: Nov 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Corrective Action:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Additional Notes:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Mfg Campaign: 11439074
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Corrective Action:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Additional Notes:
The radio frequency hub has failed or shorted out from possibly water leaking into vehicle. This has caused the car to randomly stop while driving and other times to not start. The car completely stops locking the cars braking system and not allowing the doors to open. The car that has stopped working while Driving and has been stuck locations unable to start. Diagnostics said the car was fine until it has completely shorted out which has made the car unusable and no diagnostics can be run. When the car was brought into the last dealership they were familiar with this problem due to several other vehicles with the same problem being brought in. The mechanics states that this is a problem from water leaking into a part on the trunk hatch that is supposed to be sealed. There have been several cars repaired at the dealer and currently other cars currently waiting for a back ordered part to try to remedy this problem.
Mfg Campaign: 11439074
Recall Date: Nov 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention
Corrective Action:
1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention
Additional Notes:
1 year after purchase the car started having electrical issues, hard gear shifting, turns off or fails to start on first try, car has been serviced at South Miami FIAT since the issues started. The dealer could not identify the issues and told me that they would leave a warranty order open in the event that the warranty expired and the issue was not addressed. The dealer is basically not assisting. I have recently taken my car in for the oil consumption test; at first it failed to later be told that it's working just fine. Problems do no fix themselves and I feel that the dealer is not being totally honest with the situation. I am aware that the consumer is on the losing end of this story, but I will say that I along with many others have had a less than desirable experience with FIAT vehicles. Can someone please respond regarding these issues. I know that the past 2 years have been strenuous on all, but this is my last effort to find a solution to this matter. I have reviewed many other owners with almost identical issues with their cars. Thank you for your attention
Mfg Campaign: 11430379
Recall Date: Aug 24, 2021
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