Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S85
Recall Date: Nov 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S16
Recall Date: Mar 23, 2016
Consumer Complaints
218 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Corrective Action:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Additional Notes:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Mfg Campaign: 11388500
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Corrective Action:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Additional Notes:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Mfg Campaign: 11388500
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Corrective Action:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Additional Notes:
THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP
Mfg Campaign: 11388500
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DEFECTIVE PART AND I'M FURIOUS THAT THESE LIGHTS ARE SO COSTLY TO REPLACE. I THOUGHT LEDS WERE SUPPOSED TO BE MUCH LONGER LASTING. I DON'T WANT TO GET PULLED OVER FOR HAVING A HEADLIGHT OUT. DODGE NEEDS TO HAVE A RELIABLE AND SAFE PRODUCT. THIS IS SAFETY ISSUE.
Corrective Action:
ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DEFECTIVE PART AND I'M FURIOUS THAT THESE LIGHTS ARE SO COSTLY TO REPLACE. I THOUGHT LEDS WERE SUPPOSED TO BE MUCH LONGER LASTING. I DON'T WANT TO GET PULLED OVER FOR HAVING A HEADLIGHT OUT. DODGE NEEDS TO HAVE A RELIABLE AND SAFE PRODUCT. THIS IS SAFETY ISSUE.
Additional Notes:
ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DEFECTIVE PART AND I'M FURIOUS THAT THESE LIGHTS ARE SO COSTLY TO REPLACE. I THOUGHT LEDS WERE SUPPOSED TO BE MUCH LONGER LASTING. I DON'T WANT TO GET PULLED OVER FOR HAVING A HEADLIGHT OUT. DODGE NEEDS TO HAVE A RELIABLE AND SAFE PRODUCT. THIS IS SAFETY ISSUE.
Mfg Campaign: 11387222
Recall Date: Jan 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Corrective Action:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Additional Notes:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Mfg Campaign: 11366958
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Corrective Action:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Additional Notes:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Mfg Campaign: 11366958
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Corrective Action:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Additional Notes:
WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS
Mfg Campaign: 11366958
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE REVERSING TURNING THE STEERING WHEEL, THE LOWER CONTROL ARM BROKE CAUSING THE TIRE TO COME OFF AND CAUSING A COLLISION.
Corrective Action:
WHILE REVERSING TURNING THE STEERING WHEEL, THE LOWER CONTROL ARM BROKE CAUSING THE TIRE TO COME OFF AND CAUSING A COLLISION.
Additional Notes:
WHILE REVERSING TURNING THE STEERING WHEEL, THE LOWER CONTROL ARM BROKE CAUSING THE TIRE TO COME OFF AND CAUSING A COLLISION.
Mfg Campaign: 11367104
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Corrective Action:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Additional Notes:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Mfg Campaign: 11362368
Recall Date: Oct 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Corrective Action:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Additional Notes:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Mfg Campaign: 11362368
Recall Date: Oct 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Corrective Action:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Additional Notes:
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.
Mfg Campaign: 11362368
Recall Date: Oct 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TAILLIGHTS HAVE A SHORTAGE WITH WATER IN IT AND MY TAILLIGHT ISN'T FLUSHED WITH THE BODY OF MY VEHICLE. GOT PULLED OVER BY LOUISIANA STATE POLICE BECAUSE OF LIGHT FLICKERING OFF AND ON.
Corrective Action:
MY TAILLIGHTS HAVE A SHORTAGE WITH WATER IN IT AND MY TAILLIGHT ISN'T FLUSHED WITH THE BODY OF MY VEHICLE. GOT PULLED OVER BY LOUISIANA STATE POLICE BECAUSE OF LIGHT FLICKERING OFF AND ON.
Additional Notes:
MY TAILLIGHTS HAVE A SHORTAGE WITH WATER IN IT AND MY TAILLIGHT ISN'T FLUSHED WITH THE BODY OF MY VEHICLE. GOT PULLED OVER BY LOUISIANA STATE POLICE BECAUSE OF LIGHT FLICKERING OFF AND ON.
Mfg Campaign: 11350163
Recall Date: Aug 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 IN PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WE HEAR A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR AS WELL.. SOUNDS LIKE A LIFTER OR SIMILAR IS GOING OR ARE BAD
Corrective Action:
I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 IN PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WE HEAR A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR AS WELL.. SOUNDS LIKE A LIFTER OR SIMILAR IS GOING OR ARE BAD
Additional Notes:
I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 IN PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WE HEAR A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR AS WELL.. SOUNDS LIKE A LIFTER OR SIMILAR IS GOING OR ARE BAD
Mfg Campaign: 11341403
Recall Date: Jul 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Corrective Action:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Additional Notes:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Mfg Campaign: 11341406
Recall Date: Jul 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Corrective Action:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Additional Notes:
ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD
Mfg Campaign: 11341406
Recall Date: Jul 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Corrective Action:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Additional Notes:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Mfg Campaign: 11330207
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Corrective Action:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Additional Notes:
MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR
Mfg Campaign: 11330207
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING LOCKS WHILE DRIVING, USUALLY MAKING A LEFT LANE CHANGE OR TURN. THIS OCCURS MULTIPLE TIMES EVEN ON SHORT TRIPS (LESS THAN 10 MILES). NO WARNING LIGHTS
Corrective Action:
STEERING LOCKS WHILE DRIVING, USUALLY MAKING A LEFT LANE CHANGE OR TURN. THIS OCCURS MULTIPLE TIMES EVEN ON SHORT TRIPS (LESS THAN 10 MILES). NO WARNING LIGHTS
Additional Notes:
STEERING LOCKS WHILE DRIVING, USUALLY MAKING A LEFT LANE CHANGE OR TURN. THIS OCCURS MULTIPLE TIMES EVEN ON SHORT TRIPS (LESS THAN 10 MILES). NO WARNING LIGHTS
Mfg Campaign: 11321781
Recall Date: Apr 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PURCHASED VEHICLE USED IN 2018, WITH LESS THAN 30K MILES ON IT. IT CURRENTLY HAS AROUND 48K MILES ON IT, AND THE RACETRACK LED TAIL LIGHT BAR HAS WATER IN IT, CAUSING PART OF THE BAR TO GO OUT. THERE ARE A TON OF PEOPLE WITH THIS SAME ISSUE - FCA NEEDS TO ADDRESS IT AND NOT EXPECT THEIR CUSTOMERS TO SHELL OUT AROUND $1200 TO FIX THEIR FAULTY DESIGN.
Corrective Action:
PURCHASED VEHICLE USED IN 2018, WITH LESS THAN 30K MILES ON IT. IT CURRENTLY HAS AROUND 48K MILES ON IT, AND THE RACETRACK LED TAIL LIGHT BAR HAS WATER IN IT, CAUSING PART OF THE BAR TO GO OUT. THERE ARE A TON OF PEOPLE WITH THIS SAME ISSUE - FCA NEEDS TO ADDRESS IT AND NOT EXPECT THEIR CUSTOMERS TO SHELL OUT AROUND $1200 TO FIX THEIR FAULTY DESIGN.
Additional Notes:
PURCHASED VEHICLE USED IN 2018, WITH LESS THAN 30K MILES ON IT. IT CURRENTLY HAS AROUND 48K MILES ON IT, AND THE RACETRACK LED TAIL LIGHT BAR HAS WATER IN IT, CAUSING PART OF THE BAR TO GO OUT. THERE ARE A TON OF PEOPLE WITH THIS SAME ISSUE - FCA NEEDS TO ADDRESS IT AND NOT EXPECT THEIR CUSTOMERS TO SHELL OUT AROUND $1200 TO FIX THEIR FAULTY DESIGN.
Mfg Campaign: 11320510
Recall Date: Apr 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE TAIL LIGHT THAT RUNS ALL THE WAY ACROSS ON THE BACK LEAKS. I'VE ALREADY THIS REPLACED ONCE WHEN IT WAS STILL UNDER WARRANTY BECAUSE BUGS GOT IN THERE. NOW THIS KEEPS MOISTURE, I CONSTANTLY HAVE TO FIND WAYS TO DRAIN THIS OR IT WOULD MAKE THE LIGHTS GO OUT. I FEEL LIKE THIS IS UNACCEPTABLE, BECAUSE IT SEEMS TO BE HAPPENING ON EVERY VEHICLE THAT HAS THESE LIGHTS. I BOUGHT THIS VEHICLE BRAND NEW, I DIDN'T EXPECT AFTER ONLY A YEAR OF HAVING I WOULD COME ACROSS THIS PROBLEM. THIS SHOULD BE A RECALL!
Corrective Action:
THE TAIL LIGHT THAT RUNS ALL THE WAY ACROSS ON THE BACK LEAKS. I'VE ALREADY THIS REPLACED ONCE WHEN IT WAS STILL UNDER WARRANTY BECAUSE BUGS GOT IN THERE. NOW THIS KEEPS MOISTURE, I CONSTANTLY HAVE TO FIND WAYS TO DRAIN THIS OR IT WOULD MAKE THE LIGHTS GO OUT. I FEEL LIKE THIS IS UNACCEPTABLE, BECAUSE IT SEEMS TO BE HAPPENING ON EVERY VEHICLE THAT HAS THESE LIGHTS. I BOUGHT THIS VEHICLE BRAND NEW, I DIDN'T EXPECT AFTER ONLY A YEAR OF HAVING I WOULD COME ACROSS THIS PROBLEM. THIS SHOULD BE A RECALL!
Additional Notes:
THE TAIL LIGHT THAT RUNS ALL THE WAY ACROSS ON THE BACK LEAKS. I'VE ALREADY THIS REPLACED ONCE WHEN IT WAS STILL UNDER WARRANTY BECAUSE BUGS GOT IN THERE. NOW THIS KEEPS MOISTURE, I CONSTANTLY HAVE TO FIND WAYS TO DRAIN THIS OR IT WOULD MAKE THE LIGHTS GO OUT. I FEEL LIKE THIS IS UNACCEPTABLE, BECAUSE IT SEEMS TO BE HAPPENING ON EVERY VEHICLE THAT HAS THESE LIGHTS. I BOUGHT THIS VEHICLE BRAND NEW, I DIDN'T EXPECT AFTER ONLY A YEAR OF HAVING I WOULD COME ACROSS THIS PROBLEM. THIS SHOULD BE A RECALL!
Mfg Campaign: 11310583
Recall Date: Feb 21, 2020
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