Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
110 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Corrective Action:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Additional Notes:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Mfg Campaign: 11118718
Recall Date: Aug 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Corrective Action:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Additional Notes:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Mfg Campaign: 11118718
Recall Date: Aug 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
BRAND NEW 2018 CHALLENGER WITH RUSTED CONTROL ARMS IN THE FRONT, CHRYSLER SAYS IT IS NOT A RECALL, AND WILL NOT REPAIR. DEALER CHECKED ALL THE CHARGERS AND CHALLENGERS ON THE LOT AND SAID THEY WERE ALL THIS WAY. CAR HAS 2000 MILES ON IT, I REPORTED IT AT 200 MILES. SEE PICTURES.
Corrective Action:
BRAND NEW 2018 CHALLENGER WITH RUSTED CONTROL ARMS IN THE FRONT, CHRYSLER SAYS IT IS NOT A RECALL, AND WILL NOT REPAIR. DEALER CHECKED ALL THE CHARGERS AND CHALLENGERS ON THE LOT AND SAID THEY WERE ALL THIS WAY. CAR HAS 2000 MILES ON IT, I REPORTED IT AT 200 MILES. SEE PICTURES.
Additional Notes:
BRAND NEW 2018 CHALLENGER WITH RUSTED CONTROL ARMS IN THE FRONT, CHRYSLER SAYS IT IS NOT A RECALL, AND WILL NOT REPAIR. DEALER CHECKED ALL THE CHARGERS AND CHALLENGERS ON THE LOT AND SAID THEY WERE ALL THIS WAY. CAR HAS 2000 MILES ON IT, I REPORTED IT AT 200 MILES. SEE PICTURES.
Mfg Campaign: 11111065
Recall Date: Jul 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS INTO THE BUSHES. ALSO, WHEN THE CONTACT SHIFTED THE VEHICLE IN PARK, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHIFTED IN PARK. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER (2727 DOWD DR, SANTA ROSA, CA 95407) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD BEEN PARKED TOO LONG. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS INTO THE BUSHES. ALSO, WHEN THE CONTACT SHIFTED THE VEHICLE IN PARK, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHIFTED IN PARK. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER (2727 DOWD DR, SANTA ROSA, CA 95407) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD BEEN PARKED TOO LONG. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS INTO THE BUSHES. ALSO, WHEN THE CONTACT SHIFTED THE VEHICLE IN PARK, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE EVERY TIME THE VEHICLE WAS SHIFTED IN PARK. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER (2727 DOWD DR, SANTA ROSA, CA 95407) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD BEEN PARKED TOO LONG. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11096369
Recall Date: May 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Corrective Action:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Additional Notes:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Mfg Campaign: 11089670
Recall Date: Apr 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Corrective Action:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Additional Notes:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Mfg Campaign: 11089670
Recall Date: Apr 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Corrective Action:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Additional Notes:
MY RADIO SCREEN CONSTANTLY KEEPS REBOOTING OR GOING ON AND OFF. EVERY TIME I HIT A BUMP IN THE STREET OR ON THE HIGHWAY IT GOES OFF, THEN I HIT ANOTHER SMALL BUMP AND IT COMES BACK ON. SOMETIMES I DON'T HAVE TO DO A ANYTHING, JUST BE SITTING PARKED, AND IT GOES OUT, WHICH IN TURN, I CAN NOT USE MY BACKUP SCREEN CAUSE IT'S NOT THERE! THAT MAKES IT DANGEROUS CAUSE I CAN NOT SEE CARS OR PEDESTRIANS BEHIND ME. AS YOU KNOW, MY RADIO SCREEN IS KEY TO OTHER FEATURES THAT I CAN NOT USE BECAUSE OF THE CONSTANT REBOOTING OR GOING OFF AND ON.
Mfg Campaign: 11089670
Recall Date: Apr 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WEATHER ALERTS KEEP POPPING UP ON MY RADIO SCREEN, REQUIRING ME TO READ THEM AND TAP ON THE OK BUTTON TO MAKE THEM GO AWAY. THEY ARE ACCOMPANIED WITH NOISE/SOUND TO GET MY ATTENTION. THERE IS NO OPTION TO DISABLE THESE ALERTS AND IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK IN THE MORNING, ON MY LUNCH BREAK, OR ON MY RIDE HOME. THEY WILL APPEAR WHILE THE VEHICLE IS IN MOTION, WHICH IN MY OPINION IS A SAFETY HAZARD. THERE IS NO WAY TO GET THEM TO GO AWAY UNLESS I TAKE MY EYES OF THE ROAD AND READ AND TAP ON THE MESSAGE. I CONTACTED UCONNECT AND THEY TOLD ME TO CONTACT XM TO DISABLE THAT SERVICE. I CONTACTED XM AND THEY WOULD NOT DISABLE THAT SERVICE OR BE OF ANY HELP. I WOULD REALLY LIKE A WAY TO GET THESE MESSAGES TO GO AWAY. IDEALLY, AN OPTION IN THE RADIO TO TURN THEM OFF. THIS HAPPENS MULTIPLE TIMES A DAY/WEEK, DEPENDING ON THE WEATHER. THIS LAST HAPPENED A FEW DAYS AGO.
Corrective Action:
WEATHER ALERTS KEEP POPPING UP ON MY RADIO SCREEN, REQUIRING ME TO READ THEM AND TAP ON THE OK BUTTON TO MAKE THEM GO AWAY. THEY ARE ACCOMPANIED WITH NOISE/SOUND TO GET MY ATTENTION. THERE IS NO OPTION TO DISABLE THESE ALERTS AND IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK IN THE MORNING, ON MY LUNCH BREAK, OR ON MY RIDE HOME. THEY WILL APPEAR WHILE THE VEHICLE IS IN MOTION, WHICH IN MY OPINION IS A SAFETY HAZARD. THERE IS NO WAY TO GET THEM TO GO AWAY UNLESS I TAKE MY EYES OF THE ROAD AND READ AND TAP ON THE MESSAGE. I CONTACTED UCONNECT AND THEY TOLD ME TO CONTACT XM TO DISABLE THAT SERVICE. I CONTACTED XM AND THEY WOULD NOT DISABLE THAT SERVICE OR BE OF ANY HELP. I WOULD REALLY LIKE A WAY TO GET THESE MESSAGES TO GO AWAY. IDEALLY, AN OPTION IN THE RADIO TO TURN THEM OFF. THIS HAPPENS MULTIPLE TIMES A DAY/WEEK, DEPENDING ON THE WEATHER. THIS LAST HAPPENED A FEW DAYS AGO.
Additional Notes:
WEATHER ALERTS KEEP POPPING UP ON MY RADIO SCREEN, REQUIRING ME TO READ THEM AND TAP ON THE OK BUTTON TO MAKE THEM GO AWAY. THEY ARE ACCOMPANIED WITH NOISE/SOUND TO GET MY ATTENTION. THERE IS NO OPTION TO DISABLE THESE ALERTS AND IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK IN THE MORNING, ON MY LUNCH BREAK, OR ON MY RIDE HOME. THEY WILL APPEAR WHILE THE VEHICLE IS IN MOTION, WHICH IN MY OPINION IS A SAFETY HAZARD. THERE IS NO WAY TO GET THEM TO GO AWAY UNLESS I TAKE MY EYES OF THE ROAD AND READ AND TAP ON THE MESSAGE. I CONTACTED UCONNECT AND THEY TOLD ME TO CONTACT XM TO DISABLE THAT SERVICE. I CONTACTED XM AND THEY WOULD NOT DISABLE THAT SERVICE OR BE OF ANY HELP. I WOULD REALLY LIKE A WAY TO GET THESE MESSAGES TO GO AWAY. IDEALLY, AN OPTION IN THE RADIO TO TURN THEM OFF. THIS HAPPENS MULTIPLE TIMES A DAY/WEEK, DEPENDING ON THE WEATHER. THIS LAST HAPPENED A FEW DAYS AGO.
Mfg Campaign: 11081192
Recall Date: Mar 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Corrective Action:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Additional Notes:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Mfg Campaign: 11072242
Recall Date: Feb 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Corrective Action:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Additional Notes:
THE UCONNECT RADIO SYSTEM IS NOT WORKING IN THE CARS. AS SUCH, THE SYSTEM REBOOTS THE RADIO EVERY 30 SECONDS. THE RADIO CONTROLS THE BACKUP CAMERA AMONG OTHER THINGS. SINCE IT CONTINUOUSLY REBOOTS EVERY THIRTY SECONDS, THE BACKUP CAMERA FAILS AND YOU.CANNOT SEE PEOPLE BEHIND YOU. THE POTENTIAL FOR HITTING PEDESTRIANS IS HORRIBLE. PEOPLE COULD BE KILLED BY THIS. DODGE KNOWS ABOUT AND DOESN'T KNOW WHEN IT WILL BE FIXED.
Mfg Campaign: 11072242
Recall Date: Feb 12, 2018
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