Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
110 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Corrective Action:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Additional Notes:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Mfg Campaign: 11219223
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Corrective Action:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Additional Notes:
BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.
Mfg Campaign: 11219223
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Corrective Action:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Additional Notes:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Mfg Campaign: 11218007
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Corrective Action:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Additional Notes:
TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.
Mfg Campaign: 11218007
Recall Date: Jun 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Corrective Action:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Additional Notes:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Mfg Campaign: 11217643
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Corrective Action:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Additional Notes:
NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.
Mfg Campaign: 11217643
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11207730
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11207730
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11207730
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11207730
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ON APRIL 24TH, 2019, I WAS INVOLVED IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. THE ENTIRE FRONT END IS DAMAGED. DUE TO THE IMPACT ON THE CAR, THE AIRBAGS WERE SUPPOSED TO DEPLOY, YET THEY DID NOT. AS I WAS ENTERING THE CENTER LANE A CAR PLOWS INTO THE LEFT FRONT SIDE OF MY CAR TEARING THE VEHICLE FROM LEFT TO RIGHT.
Corrective Action:
ON APRIL 24TH, 2019, I WAS INVOLVED IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. THE ENTIRE FRONT END IS DAMAGED. DUE TO THE IMPACT ON THE CAR, THE AIRBAGS WERE SUPPOSED TO DEPLOY, YET THEY DID NOT. AS I WAS ENTERING THE CENTER LANE A CAR PLOWS INTO THE LEFT FRONT SIDE OF MY CAR TEARING THE VEHICLE FROM LEFT TO RIGHT.
Additional Notes:
ON APRIL 24TH, 2019, I WAS INVOLVED IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. THE ENTIRE FRONT END IS DAMAGED. DUE TO THE IMPACT ON THE CAR, THE AIRBAGS WERE SUPPOSED TO DEPLOY, YET THEY DID NOT. AS I WAS ENTERING THE CENTER LANE A CAR PLOWS INTO THE LEFT FRONT SIDE OF MY CAR TEARING THE VEHICLE FROM LEFT TO RIGHT.
Mfg Campaign: 11204702
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 80-83 MPH. I WAS GETTING OFF ON AN EXIT IN BOISE IDAHO WHEN I STEPPED ON MY BREAK TO SLOW DOWN MY CRUISE CONTROL TURNED OFF BUT I WAS NOT ABLE TO BREAK. THE BREAKS LOCKED UP AND I WAS NOT ABLE TO STOP WHICH MADE ME GO THROUGH THE RED LIGHT AND GET T-BONED I HAD TAKEN MY CAR TO GET FIXED TWICE BEFORE AT THE DODGE DEALERSHIP. THE FIRST ONE I TOOK IT TO WAS THE TWIN FALLS DEALERSHIP THEY COULDN'T FIX IT SO I TOOK IT TO THE BURLEY IDAHO WHERE THEY SAID THEY FIXED IT. MY ELECTRONIC STABILITY CONTROL LIGHT WOULD TURN ON WHICH WOULD CAUSE MY STEERING WHEEL TO LOCK UP I WOULD NOT BE ABLE TO USE MY BREAKS OR ACCELERATION PETAL FOR ABOUT 30-40 SECONDS AFTER THAT IT WOULD RESET AND MY WOULD WORK FINE.
Corrective Action:
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 80-83 MPH. I WAS GETTING OFF ON AN EXIT IN BOISE IDAHO WHEN I STEPPED ON MY BREAK TO SLOW DOWN MY CRUISE CONTROL TURNED OFF BUT I WAS NOT ABLE TO BREAK. THE BREAKS LOCKED UP AND I WAS NOT ABLE TO STOP WHICH MADE ME GO THROUGH THE RED LIGHT AND GET T-BONED I HAD TAKEN MY CAR TO GET FIXED TWICE BEFORE AT THE DODGE DEALERSHIP. THE FIRST ONE I TOOK IT TO WAS THE TWIN FALLS DEALERSHIP THEY COULDN'T FIX IT SO I TOOK IT TO THE BURLEY IDAHO WHERE THEY SAID THEY FIXED IT. MY ELECTRONIC STABILITY CONTROL LIGHT WOULD TURN ON WHICH WOULD CAUSE MY STEERING WHEEL TO LOCK UP I WOULD NOT BE ABLE TO USE MY BREAKS OR ACCELERATION PETAL FOR ABOUT 30-40 SECONDS AFTER THAT IT WOULD RESET AND MY WOULD WORK FINE.
Additional Notes:
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 80-83 MPH. I WAS GETTING OFF ON AN EXIT IN BOISE IDAHO WHEN I STEPPED ON MY BREAK TO SLOW DOWN MY CRUISE CONTROL TURNED OFF BUT I WAS NOT ABLE TO BREAK. THE BREAKS LOCKED UP AND I WAS NOT ABLE TO STOP WHICH MADE ME GO THROUGH THE RED LIGHT AND GET T-BONED I HAD TAKEN MY CAR TO GET FIXED TWICE BEFORE AT THE DODGE DEALERSHIP. THE FIRST ONE I TOOK IT TO WAS THE TWIN FALLS DEALERSHIP THEY COULDN'T FIX IT SO I TOOK IT TO THE BURLEY IDAHO WHERE THEY SAID THEY FIXED IT. MY ELECTRONIC STABILITY CONTROL LIGHT WOULD TURN ON WHICH WOULD CAUSE MY STEERING WHEEL TO LOCK UP I WOULD NOT BE ABLE TO USE MY BREAKS OR ACCELERATION PETAL FOR ABOUT 30-40 SECONDS AFTER THAT IT WOULD RESET AND MY WOULD WORK FINE.
Mfg Campaign: 11191802
Recall Date: Mar 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHEN THE CONTACT OPENED THE FRONT DRIVER'S DOOR, HE NOTICED THAT THE SIDE AIR BAG WAS SHOWING THROUGH THE SEAM. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301) WHERE IT WAS DETERMINED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,161.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHEN THE CONTACT OPENED THE FRONT DRIVER'S DOOR, HE NOTICED THAT THE SIDE AIR BAG WAS SHOWING THROUGH THE SEAM. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301) WHERE IT WAS DETERMINED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,161.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHEN THE CONTACT OPENED THE FRONT DRIVER'S DOOR, HE NOTICED THAT THE SIDE AIR BAG WAS SHOWING THROUGH THE SEAM. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301) WHERE IT WAS DETERMINED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,161.
Mfg Campaign: 11183523
Recall Date: Mar 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PUMP WERE CRACKED DIDNT HAVE CAR 1 FULL YEAR,... I FEEL LIKE THIS CAR WAS MADE POORLY AND NOT DEPENDABLE I LMAO GOING TO TRADE IT IN FOR A CHEVY CAMARO
Corrective Action:
FUEL PUMP WERE CRACKED DIDNT HAVE CAR 1 FULL YEAR,... I FEEL LIKE THIS CAR WAS MADE POORLY AND NOT DEPENDABLE I LMAO GOING TO TRADE IT IN FOR A CHEVY CAMARO
Additional Notes:
FUEL PUMP WERE CRACKED DIDNT HAVE CAR 1 FULL YEAR,... I FEEL LIKE THIS CAR WAS MADE POORLY AND NOT DEPENDABLE I LMAO GOING TO TRADE IT IN FOR A CHEVY CAMARO
Mfg Campaign: 11180190
Recall Date: Feb 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING AT 45 MPH ON CITY STREET, WE WERE REAR ENDED BY A VEHICLE TRAVELING 80+MPH. TRAVELED OFF ROADWAY HITTING RIGHT FRONT OF CAR ON CONCRETE LANDSCAPING WALL, TRAVELED ADDITIONAL 40 FT STRIKING AND BREAKING A UTILITY POLE BEFORE CAR CAME TO A STOP. NO AIRBAG DEPLOYMENT AT ALL. *DT *TR
Corrective Action:
WHILE DRIVING AT 45 MPH ON CITY STREET, WE WERE REAR ENDED BY A VEHICLE TRAVELING 80+MPH. TRAVELED OFF ROADWAY HITTING RIGHT FRONT OF CAR ON CONCRETE LANDSCAPING WALL, TRAVELED ADDITIONAL 40 FT STRIKING AND BREAKING A UTILITY POLE BEFORE CAR CAME TO A STOP. NO AIRBAG DEPLOYMENT AT ALL. *DT *TR
Additional Notes:
WHILE DRIVING AT 45 MPH ON CITY STREET, WE WERE REAR ENDED BY A VEHICLE TRAVELING 80+MPH. TRAVELED OFF ROADWAY HITTING RIGHT FRONT OF CAR ON CONCRETE LANDSCAPING WALL, TRAVELED ADDITIONAL 40 FT STRIKING AND BREAKING A UTILITY POLE BEFORE CAR CAME TO A STOP. NO AIRBAG DEPLOYMENT AT ALL. *DT *TR
Mfg Campaign: 11170974
Recall Date: Jan 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO MAKE A LEFT TURN, HIS VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE NEAR THE HOOD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HUSBAND SUSTAINED NECK INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO MAKE A LEFT TURN, HIS VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE NEAR THE HOOD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HUSBAND SUSTAINED NECK INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S HUSBAND WAS ATTEMPTING TO MAKE A LEFT TURN, HIS VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE NEAR THE HOOD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HUSBAND SUSTAINED NECK INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Mfg Campaign: 11162348
Recall Date: Dec 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER STARTING MY CAR, I PLUGGED MY PHONE INTO THE USB PORT IN GLOVE BOX AND PHONE WOULDN'T CHARGE OR SHOW UP ON APPLE CAR PLAY. UNPLUGGED AND PLUGGED BACK IN MULTIPLE TIMES AND SAME THING WOULD HAPPEN. TURN CAR OFF AND BACK ON MULTIPLE TIMES AND ALL OF A SUDDEN IT JUST STARTS WORKING AGAIN. SOMETIMES WORKS AFTER FIRST RESTART SOMETIMES NOT AT ALL UNTIL I LEAVE THE CAR FOR AWHILE AND COME BACK TO RESTART IT. HAS HAPPENED COUNTLESS TIMES SINCE PURCHASE IN MAY 2018, FROM DAY 2 OF OWNERSHIP.
Corrective Action:
AFTER STARTING MY CAR, I PLUGGED MY PHONE INTO THE USB PORT IN GLOVE BOX AND PHONE WOULDN'T CHARGE OR SHOW UP ON APPLE CAR PLAY. UNPLUGGED AND PLUGGED BACK IN MULTIPLE TIMES AND SAME THING WOULD HAPPEN. TURN CAR OFF AND BACK ON MULTIPLE TIMES AND ALL OF A SUDDEN IT JUST STARTS WORKING AGAIN. SOMETIMES WORKS AFTER FIRST RESTART SOMETIMES NOT AT ALL UNTIL I LEAVE THE CAR FOR AWHILE AND COME BACK TO RESTART IT. HAS HAPPENED COUNTLESS TIMES SINCE PURCHASE IN MAY 2018, FROM DAY 2 OF OWNERSHIP.
Additional Notes:
AFTER STARTING MY CAR, I PLUGGED MY PHONE INTO THE USB PORT IN GLOVE BOX AND PHONE WOULDN'T CHARGE OR SHOW UP ON APPLE CAR PLAY. UNPLUGGED AND PLUGGED BACK IN MULTIPLE TIMES AND SAME THING WOULD HAPPEN. TURN CAR OFF AND BACK ON MULTIPLE TIMES AND ALL OF A SUDDEN IT JUST STARTS WORKING AGAIN. SOMETIMES WORKS AFTER FIRST RESTART SOMETIMES NOT AT ALL UNTIL I LEAVE THE CAR FOR AWHILE AND COME BACK TO RESTART IT. HAS HAPPENED COUNTLESS TIMES SINCE PURCHASE IN MAY 2018, FROM DAY 2 OF OWNERSHIP.
Mfg Campaign: 11131804
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED VEHICLE UP, PRESSED AUTO FOR AUTO CLIMATE AND THE LIGHT TURNED ON BUT THAT WAS IT. PRESSED MAX A/C ON THE UCONNECT SYSTEM, STILL NOTHING. WHILE DRIVING AROUND I TURNED CLIMATE CONTROL OFF AND BACK ON TO MAX A/C ABOUT 4 DIFFERENT TIMES TRYING TO GET IT TO WORK AND NOTHING.
Corrective Action:
STARTED VEHICLE UP, PRESSED AUTO FOR AUTO CLIMATE AND THE LIGHT TURNED ON BUT THAT WAS IT. PRESSED MAX A/C ON THE UCONNECT SYSTEM, STILL NOTHING. WHILE DRIVING AROUND I TURNED CLIMATE CONTROL OFF AND BACK ON TO MAX A/C ABOUT 4 DIFFERENT TIMES TRYING TO GET IT TO WORK AND NOTHING.
Additional Notes:
STARTED VEHICLE UP, PRESSED AUTO FOR AUTO CLIMATE AND THE LIGHT TURNED ON BUT THAT WAS IT. PRESSED MAX A/C ON THE UCONNECT SYSTEM, STILL NOTHING. WHILE DRIVING AROUND I TURNED CLIMATE CONTROL OFF AND BACK ON TO MAX A/C ABOUT 4 DIFFERENT TIMES TRYING TO GET IT TO WORK AND NOTHING.
Mfg Campaign: 11131800
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED VEHICLE UP, WENT TO PRESS CAR PLAY ON THE UCONNECT SCREEN AND NOTHING HAPPENED. TRIED PRESSING RADIO, APPS, CLIMATE, NOTHING WOULD WORK. TURNED SCREEN OFF THEN BACK ON AND STILL NOTHING WOULD WORK. SOMETIMES IF I GO INTO REVERSE AND THE BACKUP CAMERA COMES UP, THEN GO BACK TO NEUTRAL/ANY OTHER GEAR EVERYTHING WORKS AGAIN. THEN OTHER TIMES I HAVE TO SHUT THE CAR OFF COMPLETELY THEN RESTART IT FOR EVERYTHING TO START WORKING AGAIN. THIS HAS HAPPENED 7-8 TIMES SINCE PURCHASE NEW MAY 31, 2018
Corrective Action:
STARTED VEHICLE UP, WENT TO PRESS CAR PLAY ON THE UCONNECT SCREEN AND NOTHING HAPPENED. TRIED PRESSING RADIO, APPS, CLIMATE, NOTHING WOULD WORK. TURNED SCREEN OFF THEN BACK ON AND STILL NOTHING WOULD WORK. SOMETIMES IF I GO INTO REVERSE AND THE BACKUP CAMERA COMES UP, THEN GO BACK TO NEUTRAL/ANY OTHER GEAR EVERYTHING WORKS AGAIN. THEN OTHER TIMES I HAVE TO SHUT THE CAR OFF COMPLETELY THEN RESTART IT FOR EVERYTHING TO START WORKING AGAIN. THIS HAS HAPPENED 7-8 TIMES SINCE PURCHASE NEW MAY 31, 2018
Additional Notes:
STARTED VEHICLE UP, WENT TO PRESS CAR PLAY ON THE UCONNECT SCREEN AND NOTHING HAPPENED. TRIED PRESSING RADIO, APPS, CLIMATE, NOTHING WOULD WORK. TURNED SCREEN OFF THEN BACK ON AND STILL NOTHING WOULD WORK. SOMETIMES IF I GO INTO REVERSE AND THE BACKUP CAMERA COMES UP, THEN GO BACK TO NEUTRAL/ANY OTHER GEAR EVERYTHING WORKS AGAIN. THEN OTHER TIMES I HAVE TO SHUT THE CAR OFF COMPLETELY THEN RESTART IT FOR EVERYTHING TO START WORKING AGAIN. THIS HAS HAPPENED 7-8 TIMES SINCE PURCHASE NEW MAY 31, 2018
Mfg Campaign: 11131802
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Corrective Action:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Additional Notes:
I WAS DRIVING AT 35 MPH ON CRUISE CONTROL, I TRIED LETTING GO OFF THE ACCELERATION AS I DID THE CAR WOULD NOT SLOW DOWN AND IT STARTED TO WOBBLE SIDE TO SIDE IT HIT A CURB AND THE FRONT PASSENGER WHEEL SIDE CAME OFF AND BACK SIDE FLATTENED AND MADE A COUPLE OF DENTS INTO THE RIGHT SIDE
Mfg Campaign: 11118718
Recall Date: Aug 9, 2018
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Valencia, CA • 36 yrs
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