Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
107 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVELINE CLUNK NOISE IN REAR OF VEHICLE WHEN COMING TO A STOP BETWEEN 3 TO 6 MPH DOWNSHIFTING. THIS HAPPENS NO MATTER WHAT THE ROAD SURFACE YOUR ON. THIS IS A NEW VEHICLE WITH LESS THAN 500 MILES, AFTER I WENT TO MY COUNTY PROBATE OFFICE TO GET MY LICENCE TAG, THIS OCCURRED EVERY TIME I CAME TO A FULL STOP AT A SIGN, LIGHT OR BEHIND A VEHICLE IN FRONT OF ME. TOOK VEHICLE TO DEALERSHIP, SERVICE MANAGER CAME OUT TO SEE IF ANYTHING WAS LOOSE IN TRUNK, SPARE TIRE,ETC. NO PROBLEM FOUND, I WAS TOLD TO BRING CAR BACK MONDAY MORNING FOR FURTHER DIAGNOSIS WHERE TECHS CAN FIND PROBLEM. I HAVE HEARD OTHERS COMPLAIN OF THIS ISSUE WITH THEIR CHALLENGERS BUT NO AVAIL, OR THEY WOULD TELL THE OWNERS THAT THIS WAS NORMAL. NO THIS IS NOT NORMAL IN THE DRIVELINE, PLEASE INVESTIGATE THIS ISSUE SO IT CAN BE RESOLVED WITH CHRYSLER WETHER A RECALL OR TSB NEEDS TO BE ENFORCED TO SOLVE THIS DRIVELINE ISSUE. THANKS FOR YOUR TIME IN THIS MATTER.
Corrective Action:
DRIVELINE CLUNK NOISE IN REAR OF VEHICLE WHEN COMING TO A STOP BETWEEN 3 TO 6 MPH DOWNSHIFTING. THIS HAPPENS NO MATTER WHAT THE ROAD SURFACE YOUR ON. THIS IS A NEW VEHICLE WITH LESS THAN 500 MILES, AFTER I WENT TO MY COUNTY PROBATE OFFICE TO GET MY LICENCE TAG, THIS OCCURRED EVERY TIME I CAME TO A FULL STOP AT A SIGN, LIGHT OR BEHIND A VEHICLE IN FRONT OF ME. TOOK VEHICLE TO DEALERSHIP, SERVICE MANAGER CAME OUT TO SEE IF ANYTHING WAS LOOSE IN TRUNK, SPARE TIRE,ETC. NO PROBLEM FOUND, I WAS TOLD TO BRING CAR BACK MONDAY MORNING FOR FURTHER DIAGNOSIS WHERE TECHS CAN FIND PROBLEM. I HAVE HEARD OTHERS COMPLAIN OF THIS ISSUE WITH THEIR CHALLENGERS BUT NO AVAIL, OR THEY WOULD TELL THE OWNERS THAT THIS WAS NORMAL. NO THIS IS NOT NORMAL IN THE DRIVELINE, PLEASE INVESTIGATE THIS ISSUE SO IT CAN BE RESOLVED WITH CHRYSLER WETHER A RECALL OR TSB NEEDS TO BE ENFORCED TO SOLVE THIS DRIVELINE ISSUE. THANKS FOR YOUR TIME IN THIS MATTER.
Additional Notes:
DRIVELINE CLUNK NOISE IN REAR OF VEHICLE WHEN COMING TO A STOP BETWEEN 3 TO 6 MPH DOWNSHIFTING. THIS HAPPENS NO MATTER WHAT THE ROAD SURFACE YOUR ON. THIS IS A NEW VEHICLE WITH LESS THAN 500 MILES, AFTER I WENT TO MY COUNTY PROBATE OFFICE TO GET MY LICENCE TAG, THIS OCCURRED EVERY TIME I CAME TO A FULL STOP AT A SIGN, LIGHT OR BEHIND A VEHICLE IN FRONT OF ME. TOOK VEHICLE TO DEALERSHIP, SERVICE MANAGER CAME OUT TO SEE IF ANYTHING WAS LOOSE IN TRUNK, SPARE TIRE,ETC. NO PROBLEM FOUND, I WAS TOLD TO BRING CAR BACK MONDAY MORNING FOR FURTHER DIAGNOSIS WHERE TECHS CAN FIND PROBLEM. I HAVE HEARD OTHERS COMPLAIN OF THIS ISSUE WITH THEIR CHALLENGERS BUT NO AVAIL, OR THEY WOULD TELL THE OWNERS THAT THIS WAS NORMAL. NO THIS IS NOT NORMAL IN THE DRIVELINE, PLEASE INVESTIGATE THIS ISSUE SO IT CAN BE RESOLVED WITH CHRYSLER WETHER A RECALL OR TSB NEEDS TO BE ENFORCED TO SOLVE THIS DRIVELINE ISSUE. THANKS FOR YOUR TIME IN THIS MATTER.
Mfg Campaign: 10885201
Recall Date: Jul 16, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10871669
Recall Date: May 31, 2016
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10871669
Recall Date: May 31, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO YIELD. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LEFT KNEE, FINGERS AND RIGHT SIDE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO YIELD. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LEFT KNEE, FINGERS AND RIGHT SIDE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO YIELD. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LEFT KNEE, FINGERS AND RIGHT SIDE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850.
Mfg Campaign: 10864517
Recall Date: May 12, 2016
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Corrective Action:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Additional Notes:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Mfg Campaign: 10863244
Recall Date: May 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Corrective Action:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Additional Notes:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Mfg Campaign: 10863244
Recall Date: May 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Corrective Action:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Additional Notes:
I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.
Mfg Campaign: 10863244
Recall Date: May 4, 2016
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury