Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
107 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SLOWLY PULLING OUT OF CARPORT AREA MAKING AN INCLINED RIGHT TURN I GET A DISTINCTIVE SCREECHING SOUND. SOMETHING IS SLIPPING ALMOST SOUNDS AND FEELS LIKE IM BRAKING AND HITTING THE GAS: AS IN BURNING RUBBER. JUST HAD POWERTRAIN UPDATED AND SHE STILL DOES IT. PLEASE NOTE THAT THE INCLINE IS RELATIVELY MILD, I DO NOT HAVE A SHARP TURN, SO I AM NOT CRANKING MY STEERING WHEEL, I'VE TRIED TO SHIFT INTO FIRST, GO SUPER SLOW, USE TRACTION CONTROL BUTTON (WHICH INDECENTLY DOES NOT TURN ON ANYMORE AFTER POWERTRAIN RECALL UPDATE). THE MECHANICS AT TWO SEPARATE NISSANS DEALERSHIPS CANNOT FIND AN ERROR WHEN TESTING THEY CANT FIND AN ERROR OR ERROR CODE. ONE OTHER NOTE IS THAT THIS WAS A CONTNIOUS AND EMBARRASSING DAILY PROBLEM. AFTER POWERTRAIN UPDATE IT IS INCONSISTENT BUT 80% OF THE TIME SHE SQUEALS) ONCE AGAIN, I BARLEY TOUCH GAS AM NOT YANKING WHEEL. IT HAPPENS FROM A DEAD STOP TO ME TURNING OR ME COASTING WITHOUT STOPPING. HELL, IVE EVEN TRIED TO GUN IT (IT WAS WORSE) HERE TIRES ARE IN VERY GOOD CONDITION AND ARE INFLATED PROPERLY DON'T KNOW IF THIS NEXT PIECE OF INFO WILL HELP?: SHE SEEMS TO HAVE A SLIGHT LAG IN IN HER ABILITY TO ACCELERATE WHEN I FLOOR THE GAS PEDDLE TO SPEED UP TO PASS SOMEONE OR JUMP ON FREEWAY. SHE DIDN'T DO THAT TO START WITH, AFTER.POWERTRAIN UPDATE RECALL, SHE IS A BIT SMOOTHER. I THANK YOU FOR YOU TIME AGAIN I LOVE MY CAR (BARLEY OVER 30K MILES ). I AND JUST A SIDE NOTE: I DO LET MY HER WARM UP, UNTIL SHE IS DROPS TO A PERFECT 1R :) FOR DATE IT HAPPENED I'M PUTTING THE TODAY. ITS BEEN HAPPENING FOR 1.5 TO TWO YEARS, SLOWLY INCREASED FROM OCCASIONALLY TO CONSTANTLY . AND ONCE AGAIN IT IS AFTER THE POWER TRAIN UPDATE, IT STOPPED DOING IT EVERY TIME BUT IT IS STILL FREQUENT. SHE DOES IT IF I'N TURNING SLOWLY UP OTHER INCLINES. AGAIN IM PUTTING TODAYS DATE SO YOU KNOW IT IS A PRESENT ISSUE. THANK YOU .
Corrective Action:
SLOWLY PULLING OUT OF CARPORT AREA MAKING AN INCLINED RIGHT TURN I GET A DISTINCTIVE SCREECHING SOUND. SOMETHING IS SLIPPING ALMOST SOUNDS AND FEELS LIKE IM BRAKING AND HITTING THE GAS: AS IN BURNING RUBBER. JUST HAD POWERTRAIN UPDATED AND SHE STILL DOES IT. PLEASE NOTE THAT THE INCLINE IS RELATIVELY MILD, I DO NOT HAVE A SHARP TURN, SO I AM NOT CRANKING MY STEERING WHEEL, I'VE TRIED TO SHIFT INTO FIRST, GO SUPER SLOW, USE TRACTION CONTROL BUTTON (WHICH INDECENTLY DOES NOT TURN ON ANYMORE AFTER POWERTRAIN RECALL UPDATE). THE MECHANICS AT TWO SEPARATE NISSANS DEALERSHIPS CANNOT FIND AN ERROR WHEN TESTING THEY CANT FIND AN ERROR OR ERROR CODE. ONE OTHER NOTE IS THAT THIS WAS A CONTNIOUS AND EMBARRASSING DAILY PROBLEM. AFTER POWERTRAIN UPDATE IT IS INCONSISTENT BUT 80% OF THE TIME SHE SQUEALS) ONCE AGAIN, I BARLEY TOUCH GAS AM NOT YANKING WHEEL. IT HAPPENS FROM A DEAD STOP TO ME TURNING OR ME COASTING WITHOUT STOPPING. HELL, IVE EVEN TRIED TO GUN IT (IT WAS WORSE) HERE TIRES ARE IN VERY GOOD CONDITION AND ARE INFLATED PROPERLY DON'T KNOW IF THIS NEXT PIECE OF INFO WILL HELP?: SHE SEEMS TO HAVE A SLIGHT LAG IN IN HER ABILITY TO ACCELERATE WHEN I FLOOR THE GAS PEDDLE TO SPEED UP TO PASS SOMEONE OR JUMP ON FREEWAY. SHE DIDN'T DO THAT TO START WITH, AFTER.POWERTRAIN UPDATE RECALL, SHE IS A BIT SMOOTHER. I THANK YOU FOR YOU TIME AGAIN I LOVE MY CAR (BARLEY OVER 30K MILES ). I AND JUST A SIDE NOTE: I DO LET MY HER WARM UP, UNTIL SHE IS DROPS TO A PERFECT 1R :) FOR DATE IT HAPPENED I'M PUTTING THE TODAY. ITS BEEN HAPPENING FOR 1.5 TO TWO YEARS, SLOWLY INCREASED FROM OCCASIONALLY TO CONSTANTLY . AND ONCE AGAIN IT IS AFTER THE POWER TRAIN UPDATE, IT STOPPED DOING IT EVERY TIME BUT IT IS STILL FREQUENT. SHE DOES IT IF I'N TURNING SLOWLY UP OTHER INCLINES. AGAIN IM PUTTING TODAYS DATE SO YOU KNOW IT IS A PRESENT ISSUE. THANK YOU .
Additional Notes:
SLOWLY PULLING OUT OF CARPORT AREA MAKING AN INCLINED RIGHT TURN I GET A DISTINCTIVE SCREECHING SOUND. SOMETHING IS SLIPPING ALMOST SOUNDS AND FEELS LIKE IM BRAKING AND HITTING THE GAS: AS IN BURNING RUBBER. JUST HAD POWERTRAIN UPDATED AND SHE STILL DOES IT. PLEASE NOTE THAT THE INCLINE IS RELATIVELY MILD, I DO NOT HAVE A SHARP TURN, SO I AM NOT CRANKING MY STEERING WHEEL, I'VE TRIED TO SHIFT INTO FIRST, GO SUPER SLOW, USE TRACTION CONTROL BUTTON (WHICH INDECENTLY DOES NOT TURN ON ANYMORE AFTER POWERTRAIN RECALL UPDATE). THE MECHANICS AT TWO SEPARATE NISSANS DEALERSHIPS CANNOT FIND AN ERROR WHEN TESTING THEY CANT FIND AN ERROR OR ERROR CODE. ONE OTHER NOTE IS THAT THIS WAS A CONTNIOUS AND EMBARRASSING DAILY PROBLEM. AFTER POWERTRAIN UPDATE IT IS INCONSISTENT BUT 80% OF THE TIME SHE SQUEALS) ONCE AGAIN, I BARLEY TOUCH GAS AM NOT YANKING WHEEL. IT HAPPENS FROM A DEAD STOP TO ME TURNING OR ME COASTING WITHOUT STOPPING. HELL, IVE EVEN TRIED TO GUN IT (IT WAS WORSE) HERE TIRES ARE IN VERY GOOD CONDITION AND ARE INFLATED PROPERLY DON'T KNOW IF THIS NEXT PIECE OF INFO WILL HELP?: SHE SEEMS TO HAVE A SLIGHT LAG IN IN HER ABILITY TO ACCELERATE WHEN I FLOOR THE GAS PEDDLE TO SPEED UP TO PASS SOMEONE OR JUMP ON FREEWAY. SHE DIDN'T DO THAT TO START WITH, AFTER.POWERTRAIN UPDATE RECALL, SHE IS A BIT SMOOTHER. I THANK YOU FOR YOU TIME AGAIN I LOVE MY CAR (BARLEY OVER 30K MILES ). I AND JUST A SIDE NOTE: I DO LET MY HER WARM UP, UNTIL SHE IS DROPS TO A PERFECT 1R :) FOR DATE IT HAPPENED I'M PUTTING THE TODAY. ITS BEEN HAPPENING FOR 1.5 TO TWO YEARS, SLOWLY INCREASED FROM OCCASIONALLY TO CONSTANTLY . AND ONCE AGAIN IT IS AFTER THE POWER TRAIN UPDATE, IT STOPPED DOING IT EVERY TIME BUT IT IS STILL FREQUENT. SHE DOES IT IF I'N TURNING SLOWLY UP OTHER INCLINES. AGAIN IM PUTTING TODAYS DATE SO YOU KNOW IT IS A PRESENT ISSUE. THANK YOU .
Mfg Campaign: 11221620
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN SHUTTING THE TRUNK WITH THE KEY FOB IN MY POCKET THE LOCKING ACTUATOR WILL ENGAGE AND UNLOCK THE TRUNK. THIS HAPPENS SEVERAL TIMES BEFORE IT WILL STAY LOCKED. ALSO WHEN THIS HAPPENS 2 OTHER ISSUES PRESENT. WHEN LOCKING THE DOOR USING THE LOCK BUTTON ON THE DOOR PANEL AND CLOSING THE DOOR WHILE STANDING OUTSIDE OF THE VEHICLE WITH THE FOB IN MY POCKET. THE DOOR WILL UNLOCK ITS SELF, THE HORN WILL BEEP AND THE LIGHTS WILL FLASH THIS ISSUE WILL HAPPEN SEVERAL TIMES BEFORE IT STOPS, OR I WILL USE THE KEY FOB TO LOCK THE DOOR. ALSO AFTER THESE 2 ISSUES PRESENT, WHEN STARTING THE CAR WITH THE KEY FOB IN MY POCKET THE DISPLAY ON THE DASH WILL READ KEY FOB NOT IN VEHICLE AND THE CAR WILL GIVE THE AUDIBLE TONE AS IF THE KEY WAS NOT IN THE CAR. ALL ISSUES PRESENTED WHILE THE CAR WAS PARKED AND WILL NOT REPLICATE EVERYDAY. THESE ISSUES HAPPENED A FEW WEEKS AGO AND I CALLED CARSON CITY DODGE IN NEVADA. APPOINTMENT WAS MADE AND I LEFT THE CAR WITH THEM FOR A FULL WEEK. I WAS NOTIFIED BY THE SERVICE ADVISOR THAT THE ISSUES WOULD NOT DUPLICATE. THE CAR WAS RETURNED TO ME ON 5/10/219. I WAS TOLD IF THE HAPPEN AGAIN TO CALL. I WILL BE DOING THAT TODAY 5/13/19. THESE ISSUES STARTED ON OR ABOUT 5/1/19.
Corrective Action:
WHEN SHUTTING THE TRUNK WITH THE KEY FOB IN MY POCKET THE LOCKING ACTUATOR WILL ENGAGE AND UNLOCK THE TRUNK. THIS HAPPENS SEVERAL TIMES BEFORE IT WILL STAY LOCKED. ALSO WHEN THIS HAPPENS 2 OTHER ISSUES PRESENT. WHEN LOCKING THE DOOR USING THE LOCK BUTTON ON THE DOOR PANEL AND CLOSING THE DOOR WHILE STANDING OUTSIDE OF THE VEHICLE WITH THE FOB IN MY POCKET. THE DOOR WILL UNLOCK ITS SELF, THE HORN WILL BEEP AND THE LIGHTS WILL FLASH THIS ISSUE WILL HAPPEN SEVERAL TIMES BEFORE IT STOPS, OR I WILL USE THE KEY FOB TO LOCK THE DOOR. ALSO AFTER THESE 2 ISSUES PRESENT, WHEN STARTING THE CAR WITH THE KEY FOB IN MY POCKET THE DISPLAY ON THE DASH WILL READ KEY FOB NOT IN VEHICLE AND THE CAR WILL GIVE THE AUDIBLE TONE AS IF THE KEY WAS NOT IN THE CAR. ALL ISSUES PRESENTED WHILE THE CAR WAS PARKED AND WILL NOT REPLICATE EVERYDAY. THESE ISSUES HAPPENED A FEW WEEKS AGO AND I CALLED CARSON CITY DODGE IN NEVADA. APPOINTMENT WAS MADE AND I LEFT THE CAR WITH THEM FOR A FULL WEEK. I WAS NOTIFIED BY THE SERVICE ADVISOR THAT THE ISSUES WOULD NOT DUPLICATE. THE CAR WAS RETURNED TO ME ON 5/10/219. I WAS TOLD IF THE HAPPEN AGAIN TO CALL. I WILL BE DOING THAT TODAY 5/13/19. THESE ISSUES STARTED ON OR ABOUT 5/1/19.
Additional Notes:
WHEN SHUTTING THE TRUNK WITH THE KEY FOB IN MY POCKET THE LOCKING ACTUATOR WILL ENGAGE AND UNLOCK THE TRUNK. THIS HAPPENS SEVERAL TIMES BEFORE IT WILL STAY LOCKED. ALSO WHEN THIS HAPPENS 2 OTHER ISSUES PRESENT. WHEN LOCKING THE DOOR USING THE LOCK BUTTON ON THE DOOR PANEL AND CLOSING THE DOOR WHILE STANDING OUTSIDE OF THE VEHICLE WITH THE FOB IN MY POCKET. THE DOOR WILL UNLOCK ITS SELF, THE HORN WILL BEEP AND THE LIGHTS WILL FLASH THIS ISSUE WILL HAPPEN SEVERAL TIMES BEFORE IT STOPS, OR I WILL USE THE KEY FOB TO LOCK THE DOOR. ALSO AFTER THESE 2 ISSUES PRESENT, WHEN STARTING THE CAR WITH THE KEY FOB IN MY POCKET THE DISPLAY ON THE DASH WILL READ KEY FOB NOT IN VEHICLE AND THE CAR WILL GIVE THE AUDIBLE TONE AS IF THE KEY WAS NOT IN THE CAR. ALL ISSUES PRESENTED WHILE THE CAR WAS PARKED AND WILL NOT REPLICATE EVERYDAY. THESE ISSUES HAPPENED A FEW WEEKS AGO AND I CALLED CARSON CITY DODGE IN NEVADA. APPOINTMENT WAS MADE AND I LEFT THE CAR WITH THEM FOR A FULL WEEK. I WAS NOTIFIED BY THE SERVICE ADVISOR THAT THE ISSUES WOULD NOT DUPLICATE. THE CAR WAS RETURNED TO ME ON 5/10/219. I WAS TOLD IF THE HAPPEN AGAIN TO CALL. I WILL BE DOING THAT TODAY 5/13/19. THESE ISSUES STARTED ON OR ABOUT 5/1/19.
Mfg Campaign: 11207154
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE FACTORY EOM WINDSHIELD HAD A CRACK WHEN THE VEHICLE WAS PURCHASED. THE DEALER (EAST HILLS CHRYSLER JEEP DODGE RAM SRT, 2300 NORTHERN BLVD, GREENVALE, NY 11548, 1-(866) 386-2702) SERVICED THE VEHICLE, BUT HAD NOT SPECIFIED IF THE REPLACEMENT OEM WINDSHIELD WAS REPLACED WITH A NEWLY DESIGNED OEM WINDSHIELD. THE MANUFACTURER WAS NOTIFIED AND WAS TO FOLLOW-UP WITH A RESPONSE TO THE DEALER AND VEHICLE OWNER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE FACTORY EOM WINDSHIELD HAD A CRACK WHEN THE VEHICLE WAS PURCHASED. THE DEALER (EAST HILLS CHRYSLER JEEP DODGE RAM SRT, 2300 NORTHERN BLVD, GREENVALE, NY 11548, 1-(866) 386-2702) SERVICED THE VEHICLE, BUT HAD NOT SPECIFIED IF THE REPLACEMENT OEM WINDSHIELD WAS REPLACED WITH A NEWLY DESIGNED OEM WINDSHIELD. THE MANUFACTURER WAS NOTIFIED AND WAS TO FOLLOW-UP WITH A RESPONSE TO THE DEALER AND VEHICLE OWNER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE FACTORY EOM WINDSHIELD HAD A CRACK WHEN THE VEHICLE WAS PURCHASED. THE DEALER (EAST HILLS CHRYSLER JEEP DODGE RAM SRT, 2300 NORTHERN BLVD, GREENVALE, NY 11548, 1-(866) 386-2702) SERVICED THE VEHICLE, BUT HAD NOT SPECIFIED IF THE REPLACEMENT OEM WINDSHIELD WAS REPLACED WITH A NEWLY DESIGNED OEM WINDSHIELD. THE MANUFACTURER WAS NOTIFIED AND WAS TO FOLLOW-UP WITH A RESPONSE TO THE DEALER AND VEHICLE OWNER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11196757
Recall Date: Apr 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOOR WEATHERSEAL STRIP, BOUGHT CAR LATE 2016, SINCE 2017 I GET A LOUD SHARP SWISLE NOISE AT 70MPH IN OPEN AREA WITH SIDE WINDS, NOISE IT SO LOUD & SHARP & FAST THAT I HAVE ALMOST WRECKED BECAUSE IT COMES ON SO FAST & THEN GOES AWAY, DEALERSHIP HAS FINALLY DETERMINED IT'S THE WEATHERSTRIPPING THAT IS OBVIOUS A MANUFACTURER DEFECT BUT BECAUSE IT'S OUT OF WARRANTY & MY EXTENDED WON'T COVER IT & THE DEALERSHIP WANTS TO CHARGE $300. I FIGURE MANY OTHER PEOPLE HAVE THIS ISSUE ALSO.
Corrective Action:
DOOR WEATHERSEAL STRIP, BOUGHT CAR LATE 2016, SINCE 2017 I GET A LOUD SHARP SWISLE NOISE AT 70MPH IN OPEN AREA WITH SIDE WINDS, NOISE IT SO LOUD & SHARP & FAST THAT I HAVE ALMOST WRECKED BECAUSE IT COMES ON SO FAST & THEN GOES AWAY, DEALERSHIP HAS FINALLY DETERMINED IT'S THE WEATHERSTRIPPING THAT IS OBVIOUS A MANUFACTURER DEFECT BUT BECAUSE IT'S OUT OF WARRANTY & MY EXTENDED WON'T COVER IT & THE DEALERSHIP WANTS TO CHARGE $300. I FIGURE MANY OTHER PEOPLE HAVE THIS ISSUE ALSO.
Additional Notes:
DOOR WEATHERSEAL STRIP, BOUGHT CAR LATE 2016, SINCE 2017 I GET A LOUD SHARP SWISLE NOISE AT 70MPH IN OPEN AREA WITH SIDE WINDS, NOISE IT SO LOUD & SHARP & FAST THAT I HAVE ALMOST WRECKED BECAUSE IT COMES ON SO FAST & THEN GOES AWAY, DEALERSHIP HAS FINALLY DETERMINED IT'S THE WEATHERSTRIPPING THAT IS OBVIOUS A MANUFACTURER DEFECT BUT BECAUSE IT'S OUT OF WARRANTY & MY EXTENDED WON'T COVER IT & THE DEALERSHIP WANTS TO CHARGE $300. I FIGURE MANY OTHER PEOPLE HAVE THIS ISSUE ALSO.
Mfg Campaign: 11170240
Recall Date: Jan 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY FAILURE LIGHT BROUGHT UP ON DASHBOARD, BATTERY VOLTAGE HEALTHY BUT DASHBOARD READINGS READ OTHERWISE. OVER TIME CAR STALLED OUT, DISABLED ABS, ELECTRONIC STABILITY CONTROL AND BRAKES. SPEEDOMETER WENT UP AND DOWN AND POWER STEERING SHUT OFF. BURNING SMELL FROM ENGINE NEAR THE ALTERNATOR
Corrective Action:
BATTERY FAILURE LIGHT BROUGHT UP ON DASHBOARD, BATTERY VOLTAGE HEALTHY BUT DASHBOARD READINGS READ OTHERWISE. OVER TIME CAR STALLED OUT, DISABLED ABS, ELECTRONIC STABILITY CONTROL AND BRAKES. SPEEDOMETER WENT UP AND DOWN AND POWER STEERING SHUT OFF. BURNING SMELL FROM ENGINE NEAR THE ALTERNATOR
Additional Notes:
BATTERY FAILURE LIGHT BROUGHT UP ON DASHBOARD, BATTERY VOLTAGE HEALTHY BUT DASHBOARD READINGS READ OTHERWISE. OVER TIME CAR STALLED OUT, DISABLED ABS, ELECTRONIC STABILITY CONTROL AND BRAKES. SPEEDOMETER WENT UP AND DOWN AND POWER STEERING SHUT OFF. BURNING SMELL FROM ENGINE NEAR THE ALTERNATOR
Mfg Campaign: 11162096
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOOR PANELS ARE SEPARATING FROM THE DOORS.
Corrective Action:
THE DOOR PANELS ARE SEPARATING FROM THE DOORS.
Additional Notes:
THE DOOR PANELS ARE SEPARATING FROM THE DOORS.
Mfg Campaign: 11153540
Recall Date: Nov 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER (DISLOCATED) AND TO THE RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BY A TOWING COMPANY. HILLTOP CHRYSLER JEEP DODGE RAM (3291 AUTO PLAZA DRIVE, RICHMOND, CALIFORNIA 94804, (510) 243-6100) WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER (DISLOCATED) AND TO THE RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BY A TOWING COMPANY. HILLTOP CHRYSLER JEEP DODGE RAM (3291 AUTO PLAZA DRIVE, RICHMOND, CALIFORNIA 94804, (510) 243-6100) WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER (DISLOCATED) AND TO THE RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BY A TOWING COMPANY. HILLTOP CHRYSLER JEEP DODGE RAM (3291 AUTO PLAZA DRIVE, RICHMOND, CALIFORNIA 94804, (510) 243-6100) WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11122803
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING HOME FROM WORK, I STARTED SMELLING SMOKE A FEW BLOCKS FROM MY HOUSE. I THOUGHT A GARBAGE CAN WAS ON FIRE IN THE NEIGHBORHOOD OR SOMETHING LIKE THAT. I PULLED INTO MY DRIVEWAY AND MY TRUNK WAS ON FIRE. CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES. CAR WAS TOTALED. DEALERSHIP AND INSURANCE COMPANY BELIEVE WIRING HARNESS OR BATTERY (LOCATED IN TRUNK) WAS THE CAUSE OF THE FIRE. *TT
Corrective Action:
DRIVING HOME FROM WORK, I STARTED SMELLING SMOKE A FEW BLOCKS FROM MY HOUSE. I THOUGHT A GARBAGE CAN WAS ON FIRE IN THE NEIGHBORHOOD OR SOMETHING LIKE THAT. I PULLED INTO MY DRIVEWAY AND MY TRUNK WAS ON FIRE. CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES. CAR WAS TOTALED. DEALERSHIP AND INSURANCE COMPANY BELIEVE WIRING HARNESS OR BATTERY (LOCATED IN TRUNK) WAS THE CAUSE OF THE FIRE. *TT
Additional Notes:
DRIVING HOME FROM WORK, I STARTED SMELLING SMOKE A FEW BLOCKS FROM MY HOUSE. I THOUGHT A GARBAGE CAN WAS ON FIRE IN THE NEIGHBORHOOD OR SOMETHING LIKE THAT. I PULLED INTO MY DRIVEWAY AND MY TRUNK WAS ON FIRE. CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES. CAR WAS TOTALED. DEALERSHIP AND INSURANCE COMPANY BELIEVE WIRING HARNESS OR BATTERY (LOCATED IN TRUNK) WAS THE CAUSE OF THE FIRE. *TT
Mfg Campaign: 11111662
Recall Date: Jul 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STICKS IN GEAR WHEN PARKED OR DRIVING. SNYCHS REPLACED AT 41K NOW AT 49K CLUTCH PLATE NOW NEEDS REPLACING. THIS VEHICLE HAS ALMOST CAUSED ACCIDENTS AS I COULD NOT GET IT IN/ OUT OF GEAR WHILE DRIVING.
Corrective Action:
CAR STICKS IN GEAR WHEN PARKED OR DRIVING. SNYCHS REPLACED AT 41K NOW AT 49K CLUTCH PLATE NOW NEEDS REPLACING. THIS VEHICLE HAS ALMOST CAUSED ACCIDENTS AS I COULD NOT GET IT IN/ OUT OF GEAR WHILE DRIVING.
Additional Notes:
CAR STICKS IN GEAR WHEN PARKED OR DRIVING. SNYCHS REPLACED AT 41K NOW AT 49K CLUTCH PLATE NOW NEEDS REPLACING. THIS VEHICLE HAS ALMOST CAUSED ACCIDENTS AS I COULD NOT GET IT IN/ OUT OF GEAR WHILE DRIVING.
Mfg Campaign: 11103496
Recall Date: Jun 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Corrective Action:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Additional Notes:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Mfg Campaign: 11098094
Recall Date: May 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Corrective Action:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Additional Notes:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Mfg Campaign: 11098094
Recall Date: May 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Corrective Action:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Additional Notes:
ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.
Mfg Campaign: 11098094
Recall Date: May 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ACCERATOR STUCK IN DOWN POSITION, WENT TO DEALERSHIP STATED MY PEDAL WAS DEFECTIVE REPLACED IT, WHEN I TAPPED ON PEDAL IN WENT ALL THE WAY DAY, MY CARE STARTED TO SPEED PAST 100MPH ON HIGHWAY,
Corrective Action:
THE ACCERATOR STUCK IN DOWN POSITION, WENT TO DEALERSHIP STATED MY PEDAL WAS DEFECTIVE REPLACED IT, WHEN I TAPPED ON PEDAL IN WENT ALL THE WAY DAY, MY CARE STARTED TO SPEED PAST 100MPH ON HIGHWAY,
Additional Notes:
THE ACCERATOR STUCK IN DOWN POSITION, WENT TO DEALERSHIP STATED MY PEDAL WAS DEFECTIVE REPLACED IT, WHEN I TAPPED ON PEDAL IN WENT ALL THE WAY DAY, MY CARE STARTED TO SPEED PAST 100MPH ON HIGHWAY,
Mfg Campaign: 11063852
Recall Date: Jan 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2016 DODGE CHALLENGER 392 ENGINE. WHEN SHIFTING THE MANUAL TRANSMISSION FROM SECOND TO THIRD GEAR, THERE IS A SEVERE HESITATION THAT LASTS A FEW SECONDS. THIS HESITATION IS SO SEVERE THAT I HAVE NEARLY BEEN INVOLVED IN 2 ACCIDENTS. ONCE WHILE TURNING LEFT IN FRONT OF ON-COMING TRAFFIC AND ONCE WHILE TRYING TO MERGE ONTO A HIGHWAY. THE ENGINE LOSES ALL POWER FOR ABOUT 3-4 SECONDS BEFORE RESPONDING. THIS PROBLEM HAS ALSO BEEN REPORTED BY OTHER OWNERS ON CHALLENGER CAR FORUMS ON THE INTERNET. PROBLEM HAS BEEN IDENTIFIED ON 2016 & 2017 MODELS WITH MANUAL TRANSMISSION ONLY. WHEN CAR WAS ONLY 3 WEEKS OLD, DEALER KEPT CAR FOR ALMOST A MONTH TRYING TO FIX THE PROBLEM. APRIL OF 2016. PROBLEM WENT AWAY FOR ALMOST 18 MONTHS BUT NOW HAS RETURNED IN NOVEMBER OF 2017 WORSE THAN BEFORE. DEALER, LEE DODGE IN WESTBROOK MAINE UNABLE TO FIX THE VEHICLE EVEN AFTER THEIR EXPERTS DROVE THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG EVEN THOUGH THEY CAN DUPLICATE THE PROBLEM. CAR IS DANGEROUS TO DRIVE IN THIS CONDITION.
Corrective Action:
2016 DODGE CHALLENGER 392 ENGINE. WHEN SHIFTING THE MANUAL TRANSMISSION FROM SECOND TO THIRD GEAR, THERE IS A SEVERE HESITATION THAT LASTS A FEW SECONDS. THIS HESITATION IS SO SEVERE THAT I HAVE NEARLY BEEN INVOLVED IN 2 ACCIDENTS. ONCE WHILE TURNING LEFT IN FRONT OF ON-COMING TRAFFIC AND ONCE WHILE TRYING TO MERGE ONTO A HIGHWAY. THE ENGINE LOSES ALL POWER FOR ABOUT 3-4 SECONDS BEFORE RESPONDING. THIS PROBLEM HAS ALSO BEEN REPORTED BY OTHER OWNERS ON CHALLENGER CAR FORUMS ON THE INTERNET. PROBLEM HAS BEEN IDENTIFIED ON 2016 & 2017 MODELS WITH MANUAL TRANSMISSION ONLY. WHEN CAR WAS ONLY 3 WEEKS OLD, DEALER KEPT CAR FOR ALMOST A MONTH TRYING TO FIX THE PROBLEM. APRIL OF 2016. PROBLEM WENT AWAY FOR ALMOST 18 MONTHS BUT NOW HAS RETURNED IN NOVEMBER OF 2017 WORSE THAN BEFORE. DEALER, LEE DODGE IN WESTBROOK MAINE UNABLE TO FIX THE VEHICLE EVEN AFTER THEIR EXPERTS DROVE THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG EVEN THOUGH THEY CAN DUPLICATE THE PROBLEM. CAR IS DANGEROUS TO DRIVE IN THIS CONDITION.
Additional Notes:
2016 DODGE CHALLENGER 392 ENGINE. WHEN SHIFTING THE MANUAL TRANSMISSION FROM SECOND TO THIRD GEAR, THERE IS A SEVERE HESITATION THAT LASTS A FEW SECONDS. THIS HESITATION IS SO SEVERE THAT I HAVE NEARLY BEEN INVOLVED IN 2 ACCIDENTS. ONCE WHILE TURNING LEFT IN FRONT OF ON-COMING TRAFFIC AND ONCE WHILE TRYING TO MERGE ONTO A HIGHWAY. THE ENGINE LOSES ALL POWER FOR ABOUT 3-4 SECONDS BEFORE RESPONDING. THIS PROBLEM HAS ALSO BEEN REPORTED BY OTHER OWNERS ON CHALLENGER CAR FORUMS ON THE INTERNET. PROBLEM HAS BEEN IDENTIFIED ON 2016 & 2017 MODELS WITH MANUAL TRANSMISSION ONLY. WHEN CAR WAS ONLY 3 WEEKS OLD, DEALER KEPT CAR FOR ALMOST A MONTH TRYING TO FIX THE PROBLEM. APRIL OF 2016. PROBLEM WENT AWAY FOR ALMOST 18 MONTHS BUT NOW HAS RETURNED IN NOVEMBER OF 2017 WORSE THAN BEFORE. DEALER, LEE DODGE IN WESTBROOK MAINE UNABLE TO FIX THE VEHICLE EVEN AFTER THEIR EXPERTS DROVE THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG EVEN THOUGH THEY CAN DUPLICATE THE PROBLEM. CAR IS DANGEROUS TO DRIVE IN THIS CONDITION.
Mfg Campaign: 11054112
Recall Date: Dec 12, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11052637
Recall Date: Dec 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11052637
Recall Date: Dec 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11052637
Recall Date: Dec 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 54 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT MEDIAN CAUSING THE VEHICLE TO FLIP OVER MULTIPLE TIMES. DURING THE CRASH, THE FRONT DRIVER SIDE SEATBELT FAILED TO SECURE THE DRIVER WHO WAS THROWN FROM THE VEHICLE AND SUSTAINED FRACTURED RIBS, A FRACTURED LEFT ARM, AND FRACTURES TO BOTH LEGS. THE 3-YEAR-OLD REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD INJURY. BOTH RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE LOCAL DEALER CURTSY DODGE (LOCATION UNKNOWN) WAS PREVIOUSLY NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 54 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT MEDIAN CAUSING THE VEHICLE TO FLIP OVER MULTIPLE TIMES. DURING THE CRASH, THE FRONT DRIVER SIDE SEATBELT FAILED TO SECURE THE DRIVER WHO WAS THROWN FROM THE VEHICLE AND SUSTAINED FRACTURED RIBS, A FRACTURED LEFT ARM, AND FRACTURES TO BOTH LEGS. THE 3-YEAR-OLD REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD INJURY. BOTH RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE LOCAL DEALER CURTSY DODGE (LOCATION UNKNOWN) WAS PREVIOUSLY NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 54 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT MEDIAN CAUSING THE VEHICLE TO FLIP OVER MULTIPLE TIMES. DURING THE CRASH, THE FRONT DRIVER SIDE SEATBELT FAILED TO SECURE THE DRIVER WHO WAS THROWN FROM THE VEHICLE AND SUSTAINED FRACTURED RIBS, A FRACTURED LEFT ARM, AND FRACTURES TO BOTH LEGS. THE 3-YEAR-OLD REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD INJURY. BOTH RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE LOCAL DEALER CURTSY DODGE (LOCATION UNKNOWN) WAS PREVIOUSLY NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11024260
Recall Date: Sep 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN I OPENED THE CAP OF MY COOLANT EXPANSION TANK, I NOTICED WHAT LOOKED LIKE RUST AROUND THE BOTTOM OF THE CAP. I INSERTED MY FINGER INTO THE TANK AND FOUND RUST INSIDE THE COOLANT. I BROUGHT THE CAR TO THE DODGE DEALERSHIP. THEY COULD NOT FIND ANY PROBLEMS AND CLAIMED THERE WAS NO RUST. WE WENT TO THE DEALERSHIP AND SHOWED THE CAP TO THEM. THE DEALER REPLACED THE CAP WITH AN AFTERMARKET CAP. WHEN I WENT TO MY MECHANIC FOR AN OIL CHANGE, HE NOTIFIED ME THAT THERE SEEMED TO BE OIL IN MY COOLANT. HE PROCEEDED TO DO A HYDROCARBON TEST WHICH RESULTED 483 PPM WHICH WAS BAD FOR EMISSIONS. WE BROUGHT THIS INFORMATION TO A DODGE DEALERSHIP WHO CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AGAIN.
Corrective Action:
WHEN I OPENED THE CAP OF MY COOLANT EXPANSION TANK, I NOTICED WHAT LOOKED LIKE RUST AROUND THE BOTTOM OF THE CAP. I INSERTED MY FINGER INTO THE TANK AND FOUND RUST INSIDE THE COOLANT. I BROUGHT THE CAR TO THE DODGE DEALERSHIP. THEY COULD NOT FIND ANY PROBLEMS AND CLAIMED THERE WAS NO RUST. WE WENT TO THE DEALERSHIP AND SHOWED THE CAP TO THEM. THE DEALER REPLACED THE CAP WITH AN AFTERMARKET CAP. WHEN I WENT TO MY MECHANIC FOR AN OIL CHANGE, HE NOTIFIED ME THAT THERE SEEMED TO BE OIL IN MY COOLANT. HE PROCEEDED TO DO A HYDROCARBON TEST WHICH RESULTED 483 PPM WHICH WAS BAD FOR EMISSIONS. WE BROUGHT THIS INFORMATION TO A DODGE DEALERSHIP WHO CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AGAIN.
Additional Notes:
WHEN I OPENED THE CAP OF MY COOLANT EXPANSION TANK, I NOTICED WHAT LOOKED LIKE RUST AROUND THE BOTTOM OF THE CAP. I INSERTED MY FINGER INTO THE TANK AND FOUND RUST INSIDE THE COOLANT. I BROUGHT THE CAR TO THE DODGE DEALERSHIP. THEY COULD NOT FIND ANY PROBLEMS AND CLAIMED THERE WAS NO RUST. WE WENT TO THE DEALERSHIP AND SHOWED THE CAP TO THEM. THE DEALER REPLACED THE CAP WITH AN AFTERMARKET CAP. WHEN I WENT TO MY MECHANIC FOR AN OIL CHANGE, HE NOTIFIED ME THAT THERE SEEMED TO BE OIL IN MY COOLANT. HE PROCEEDED TO DO A HYDROCARBON TEST WHICH RESULTED 483 PPM WHICH WAS BAD FOR EMISSIONS. WE BROUGHT THIS INFORMATION TO A DODGE DEALERSHIP WHO CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AGAIN.
Mfg Campaign: 11023568
Recall Date: Sep 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE MANUFACTURER WAS NOTFIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,670.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE MANUFACTURER WAS NOTFIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,670.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE MANUFACTURER WAS NOTFIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,670.
Mfg Campaign: 11015082
Recall Date: Aug 14, 2017
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