Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V32
Recall Date: Mar 14, 2019
Consumer Complaints
79 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise system malfunctioned. In multiple scenarios (at least three) when the cruise control was set, if the accelerator is pushed while the cruise control is engaged, the vehicle will continue to accelerate even if the accelerator is released. Disengaging the cruise control via brake usage or by hand on the steering wheel does not stop the unwanted acceleration. The only way to stop the acceleration is to move it from in Drive to Neutral. At that point, an error populates on the dash and the acceleration stops with cruise control disengagement as well. The issue is fixed upon placing the car back in Drive. Unsolicited acceleration puts the driver and others on the road at risk. The issue has not been presented to a dealer or service center for review and has not been inspected by other entities. No dash messages or warnings occurred prior to the failure.
Corrective Action:
The cruise system malfunctioned. In multiple scenarios (at least three) when the cruise control was set, if the accelerator is pushed while the cruise control is engaged, the vehicle will continue to accelerate even if the accelerator is released. Disengaging the cruise control via brake usage or by hand on the steering wheel does not stop the unwanted acceleration. The only way to stop the acceleration is to move it from in Drive to Neutral. At that point, an error populates on the dash and the acceleration stops with cruise control disengagement as well. The issue is fixed upon placing the car back in Drive. Unsolicited acceleration puts the driver and others on the road at risk. The issue has not been presented to a dealer or service center for review and has not been inspected by other entities. No dash messages or warnings occurred prior to the failure.
Additional Notes:
The cruise system malfunctioned. In multiple scenarios (at least three) when the cruise control was set, if the accelerator is pushed while the cruise control is engaged, the vehicle will continue to accelerate even if the accelerator is released. Disengaging the cruise control via brake usage or by hand on the steering wheel does not stop the unwanted acceleration. The only way to stop the acceleration is to move it from in Drive to Neutral. At that point, an error populates on the dash and the acceleration stops with cruise control disengagement as well. The issue is fixed upon placing the car back in Drive. Unsolicited acceleration puts the driver and others on the road at risk. The issue has not been presented to a dealer or service center for review and has not been inspected by other entities. No dash messages or warnings occurred prior to the failure.
Mfg Campaign: 11620911
Recall Date: Oct 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Description Manufacturer Safety recall issued NHTSA #24V-198 Recall #19B 2018-2021 LD LX SABIC INFLATOR Status Remedy Not Yet Available unable to find a dealership that is able to fix this as parts have not been distributed. This has been an issue since March 21, 2024
Corrective Action:
Description Manufacturer Safety recall issued NHTSA #24V-198 Recall #19B 2018-2021 LD LX SABIC INFLATOR Status Remedy Not Yet Available unable to find a dealership that is able to fix this as parts have not been distributed. This has been an issue since March 21, 2024
Additional Notes:
Description Manufacturer Safety recall issued NHTSA #24V-198 Recall #19B 2018-2021 LD LX SABIC INFLATOR Status Remedy Not Yet Available unable to find a dealership that is able to fix this as parts have not been distributed. This has been an issue since March 21, 2024
Mfg Campaign: 11617895
Recall Date: Oct 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300S. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 20 MPH and making a left turn when another vehicle made a wide turn at the same time crashing into the center of the passenger side. No air bags deployed. The contact was able to turn off the vehicle. A police report was filed. There were no injuries reported. The contact stated the crash had occurred before receiving the recall notice. The dealer was contacted and confirmed the air bags needed replacing however the remedy was not available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300S. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 20 MPH and making a left turn when another vehicle made a wide turn at the same time crashing into the center of the passenger side. No air bags deployed. The contact was able to turn off the vehicle. A police report was filed. There were no injuries reported. The contact stated the crash had occurred before receiving the recall notice. The dealer was contacted and confirmed the air bags needed replacing however the remedy was not available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300S. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 20 MPH and making a left turn when another vehicle made a wide turn at the same time crashing into the center of the passenger side. No air bags deployed. The contact was able to turn off the vehicle. A police report was filed. There were no injuries reported. The contact stated the crash had occurred before receiving the recall notice. The dealer was contacted and confirmed the air bags needed replacing however the remedy was not available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11605572
Recall Date: Jul 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Safety recall and no remedy and my family doesn’t feel safe to drive in it
Corrective Action:
Safety recall and no remedy and my family doesn’t feel safe to drive in it
Additional Notes:
Safety recall and no remedy and my family doesn’t feel safe to drive in it
Mfg Campaign: 11596131
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11590380
Recall Date: May 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11589663
Recall Date: May 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11587727
Recall Date: May 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11586648
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown - recall open has no remedy for months now
Corrective Action:
Unknown - recall open has no remedy for months now
Additional Notes:
Unknown - recall open has no remedy for months now
Mfg Campaign: 11585463
Recall Date: Apr 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown - recall open has no remedy for months now
Corrective Action:
Unknown - recall open has no remedy for months now
Additional Notes:
Unknown - recall open has no remedy for months now
Mfg Campaign: 11585463
Recall Date: Apr 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11584831
Recall Date: Apr 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Mfg Campaign: 11581765
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.
Mfg Campaign: 11581765
Recall Date: Apr 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Corrective Action:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Additional Notes:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Mfg Campaign: 11566119
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Corrective Action:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Additional Notes:
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
Mfg Campaign: 11566119
Recall Date: Jan 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Corrective Action:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Additional Notes:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Mfg Campaign: 11555822
Recall Date: Nov 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Corrective Action:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Additional Notes:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Mfg Campaign: 11555822
Recall Date: Nov 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Corrective Action:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Additional Notes:
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
Mfg Campaign: 11555822
Recall Date: Nov 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Mfg Campaign: 11553435
Recall Date: Nov 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Chrysler 300. The contact stated that while driving at an undisclosed speed, the seat belt inadvertently disconnected. Upon reconnecting the seat belt, the seat belt seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2019 Chrysler 300. The contact stated that while driving at an undisclosed speed, the seat belt inadvertently disconnected. Upon reconnecting the seat belt, the seat belt seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2019 Chrysler 300. The contact stated that while driving at an undisclosed speed, the seat belt inadvertently disconnected. Upon reconnecting the seat belt, the seat belt seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Mfg Campaign: 11543156
Recall Date: Sep 7, 2023
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Valencia, CA • 36 yrs
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