Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A232424320
Recall Date: Nov 6, 2023
Consumer Complaints
129 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Ambient light sensor defective since vehicle was new. It would turn the lights on at dusk and back off at dawn but was confused by direct sunlight on sunny days. The the lights would switch from DRLs to headlights/taillights whenever direct sunlight hit the sensor and then immediately switch back to DRLs when any shadow crossed over the sensor causing the lights to flash. this causes other drivers to flash their lights back and can be very distracting. After replacement of the sensor, the problem went away.
Corrective Action:
Ambient light sensor defective since vehicle was new. It would turn the lights on at dusk and back off at dawn but was confused by direct sunlight on sunny days. The the lights would switch from DRLs to headlights/taillights whenever direct sunlight hit the sensor and then immediately switch back to DRLs when any shadow crossed over the sensor causing the lights to flash. this causes other drivers to flash their lights back and can be very distracting. After replacement of the sensor, the problem went away.
Additional Notes:
Ambient light sensor defective since vehicle was new. It would turn the lights on at dusk and back off at dawn but was confused by direct sunlight on sunny days. The the lights would switch from DRLs to headlights/taillights whenever direct sunlight hit the sensor and then immediately switch back to DRLs when any shadow crossed over the sensor causing the lights to flash. this causes other drivers to flash their lights back and can be very distracting. After replacement of the sensor, the problem went away.
Mfg Campaign: 11590705
Recall Date: May 25, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since purchasing the car brand new, the wipers have stopped working mid snowstorm, one time in March and another in April here in Colorado. I have had to take the vehicle in 2x to the dealership and waste hours of my time.
Corrective Action:
Since purchasing the car brand new, the wipers have stopped working mid snowstorm, one time in March and another in April here in Colorado. I have had to take the vehicle in 2x to the dealership and waste hours of my time.
Additional Notes:
Since purchasing the car brand new, the wipers have stopped working mid snowstorm, one time in March and another in April here in Colorado. I have had to take the vehicle in 2x to the dealership and waste hours of my time.
Mfg Campaign: 11586251
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Chevrolet Trax. The contact stated that when the vehicle was started, the instrument panel and head unit went black and failed to illuminate for two hours. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,190.
Corrective Action:
The contact owns a 2024 Chevrolet Trax. The contact stated that when the vehicle was started, the instrument panel and head unit went black and failed to illuminate for two hours. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,190.
Additional Notes:
The contact owns a 2024 Chevrolet Trax. The contact stated that when the vehicle was started, the instrument panel and head unit went black and failed to illuminate for two hours. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,190.
Mfg Campaign: 11586329
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Corrective Action:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Additional Notes:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Mfg Campaign: 11585206
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Corrective Action:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Additional Notes:
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Mfg Campaign: 11585206
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving down the highway at a normal speed and the engine made a loud noise and then quit. We took it to a dealership and they said the engine is blown. They said there was a huge hole in the side of the engine.
Corrective Action:
Driving down the highway at a normal speed and the engine made a loud noise and then quit. We took it to a dealership and they said the engine is blown. They said there was a huge hole in the side of the engine.
Additional Notes:
Driving down the highway at a normal speed and the engine made a loud noise and then quit. We took it to a dealership and they said the engine is blown. They said there was a huge hole in the side of the engine.
Mfg Campaign: 11583986
Recall Date: Apr 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving the car on a highway and there was a small muffled boom sound under the hood. The “low oil pressure light” came on simultaneous to the sound and the car suddenly lost power. I managed to put on brakes and pull to the shoulder of a very busy highway with semi trucks passing closely by. I was luckily able to get out of traffic because I happened to be in the right lane. The vehicle was towed to a GM dealer where it remains. The service mgr stated it had a sudden catastrophic engine failure and there was a huge hole in the side of the engine block. They have no other updates for me and will not discuss it at this time. I’m not aware of anyone else examining the vehicle.
Corrective Action:
I was driving the car on a highway and there was a small muffled boom sound under the hood. The “low oil pressure light” came on simultaneous to the sound and the car suddenly lost power. I managed to put on brakes and pull to the shoulder of a very busy highway with semi trucks passing closely by. I was luckily able to get out of traffic because I happened to be in the right lane. The vehicle was towed to a GM dealer where it remains. The service mgr stated it had a sudden catastrophic engine failure and there was a huge hole in the side of the engine block. They have no other updates for me and will not discuss it at this time. I’m not aware of anyone else examining the vehicle.
Additional Notes:
I was driving the car on a highway and there was a small muffled boom sound under the hood. The “low oil pressure light” came on simultaneous to the sound and the car suddenly lost power. I managed to put on brakes and pull to the shoulder of a very busy highway with semi trucks passing closely by. I was luckily able to get out of traffic because I happened to be in the right lane. The vehicle was towed to a GM dealer where it remains. The service mgr stated it had a sudden catastrophic engine failure and there was a huge hole in the side of the engine block. They have no other updates for me and will not discuss it at this time. I’m not aware of anyone else examining the vehicle.
Mfg Campaign: 11583348
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Only have had this vehicle about a month but almost every day I drive it during the day if it's even just partly cloudy, cloudy, or raining the autoheadlights just constantly flash on and off. Sensor clearly isn't working properly. If it's completely dark lights come on correctly and if it's very sunny they stay off but anything in between is just a constant flash. Not safe due to sight, but also can cause road rage of other drivers thinking I'm flashing them....
Corrective Action:
Only have had this vehicle about a month but almost every day I drive it during the day if it's even just partly cloudy, cloudy, or raining the autoheadlights just constantly flash on and off. Sensor clearly isn't working properly. If it's completely dark lights come on correctly and if it's very sunny they stay off but anything in between is just a constant flash. Not safe due to sight, but also can cause road rage of other drivers thinking I'm flashing them....
Additional Notes:
Only have had this vehicle about a month but almost every day I drive it during the day if it's even just partly cloudy, cloudy, or raining the autoheadlights just constantly flash on and off. Sensor clearly isn't working properly. If it's completely dark lights come on correctly and if it's very sunny they stay off but anything in between is just a constant flash. Not safe due to sight, but also can cause road rage of other drivers thinking I'm flashing them....
Mfg Campaign: 11581024
Recall Date: Apr 3, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the auto headlight feature is on, the headlights keep flashing even when it is sunny outside. The intellibeam sensor seems to be too sensitive to any deviations in lighting. This could cause issues while driving if people think you are intentionally flashing your lights at them.
Corrective Action:
When the auto headlight feature is on, the headlights keep flashing even when it is sunny outside. The intellibeam sensor seems to be too sensitive to any deviations in lighting. This could cause issues while driving if people think you are intentionally flashing your lights at them.
Additional Notes:
When the auto headlight feature is on, the headlights keep flashing even when it is sunny outside. The intellibeam sensor seems to be too sensitive to any deviations in lighting. This could cause issues while driving if people think you are intentionally flashing your lights at them.
Mfg Campaign: 11580501
Recall Date: Apr 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 1.
Corrective Action:
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 1.
Additional Notes:
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 1.
Mfg Campaign: 11579261
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I purchased this car on Feb 23, 2024 brand new - I have had trouble on numerous occasions trying to unbuckle my seat belt - the seat belt is too far down between the seat and the middle console making it difficult to manuever - if there were ever an emergency where I had to get out of the car fast - this would be extremely unsafe and problematic
Corrective Action:
I purchased this car on Feb 23, 2024 brand new - I have had trouble on numerous occasions trying to unbuckle my seat belt - the seat belt is too far down between the seat and the middle console making it difficult to manuever - if there were ever an emergency where I had to get out of the car fast - this would be extremely unsafe and problematic
Additional Notes:
I purchased this car on Feb 23, 2024 brand new - I have had trouble on numerous occasions trying to unbuckle my seat belt - the seat belt is too far down between the seat and the middle console making it difficult to manuever - if there were ever an emergency where I had to get out of the car fast - this would be extremely unsafe and problematic
Mfg Campaign: 11578196
Recall Date: Mar 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
02/16/2024 NOT abel to exit car. Driver door would not open ! Also window would not open. Turned car off & restarted. Driver door still would not open. Drove car around block & finally could exit car. Safety issue.
Corrective Action:
02/16/2024 NOT abel to exit car. Driver door would not open ! Also window would not open. Turned car off & restarted. Driver door still would not open. Drove car around block & finally could exit car. Safety issue.
Additional Notes:
02/16/2024 NOT abel to exit car. Driver door would not open ! Also window would not open. Turned car off & restarted. Driver door still would not open. Drove car around block & finally could exit car. Safety issue.
Mfg Campaign: 11577839
Recall Date: Mar 17, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Day light running lights flicker on and off in the afteroon during partly cloudy and sunny days
Corrective Action:
Day light running lights flicker on and off in the afteroon during partly cloudy and sunny days
Additional Notes:
Day light running lights flicker on and off in the afteroon during partly cloudy and sunny days
Mfg Campaign: 11575125
Recall Date: Mar 3, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving 70+ mph on a county highway a dog ran out in front of my vehicle. There had been a similar instance to this where a car pulled out in front of me on the same road and my car assisted in making a full stop to avoid the accident. However, this did not happen with the dog. There was full impact damage and vehicle has been in the shop for 3+ months awaiting parts for repair.
Corrective Action:
When driving 70+ mph on a county highway a dog ran out in front of my vehicle. There had been a similar instance to this where a car pulled out in front of me on the same road and my car assisted in making a full stop to avoid the accident. However, this did not happen with the dog. There was full impact damage and vehicle has been in the shop for 3+ months awaiting parts for repair.
Additional Notes:
When driving 70+ mph on a county highway a dog ran out in front of my vehicle. There had been a similar instance to this where a car pulled out in front of me on the same road and my car assisted in making a full stop to avoid the accident. However, this did not happen with the dog. There was full impact damage and vehicle has been in the shop for 3+ months awaiting parts for repair.
Mfg Campaign: 11574721
Recall Date: Feb 29, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Corrective Action:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Additional Notes:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Mfg Campaign: 11573980
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Corrective Action:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Additional Notes:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Mfg Campaign: 11573980
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Corrective Action:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Additional Notes:
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Mfg Campaign: 11573980
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.
Corrective Action:
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.
Additional Notes:
My car since I got it has been in service 3 times for the same issues. The infotainment screen keeps freezing and lagging randomly. It seems to happen more and more lately. It sometimes gets so bad where while I'm driving the reverse camera turns on and causes a huge distraction while driving. and when you turn the car off and take the key out fo the vehicle it will not shut off the radio for several minutes as it's intended to turn off when key is out of ignition and driver door opens. The next issue is with the remote start. The A/C will not turn on when remote starting the car. GM said it should but they can't seem to fix the issue. This almost caused my dog to have a heat stroke while I had to run into the store unexpectedly.
Mfg Campaign: 11573825
Recall Date: Feb 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 MPH, he observed smoke emanating from the engine compartment. The contact stated that as her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire department extinguished the fire. It is unknown if there was a police report taken at that time. The vehicle was towed to a tow yard where it was diagnosed as totaled. The manufacturer was not notified of the failure. The failure mileage was 6,455.
Corrective Action:
The contact owned a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 MPH, he observed smoke emanating from the engine compartment. The contact stated that as her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire department extinguished the fire. It is unknown if there was a police report taken at that time. The vehicle was towed to a tow yard where it was diagnosed as totaled. The manufacturer was not notified of the failure. The failure mileage was 6,455.
Additional Notes:
The contact owned a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 MPH, he observed smoke emanating from the engine compartment. The contact stated that as her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire department extinguished the fire. It is unknown if there was a police report taken at that time. The vehicle was towed to a tow yard where it was diagnosed as totaled. The manufacturer was not notified of the failure. The failure mileage was 6,455.
Mfg Campaign: 11573649
Recall Date: Feb 23, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My day light running lights and headlights flicker on and off in the middle of the day , on sunny days. All I can do is turn them off.This is a regular problem {24-7}
Corrective Action:
My day light running lights and headlights flicker on and off in the middle of the day , on sunny days. All I can do is turn them off.This is a regular problem {24-7}
Additional Notes:
My day light running lights and headlights flicker on and off in the middle of the day , on sunny days. All I can do is turn them off.This is a regular problem {24-7}
Mfg Campaign: 11572853
Recall Date: Feb 20, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury