Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A182202370
Recall Date: Apr 18, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
166 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A 2019 CHEVOLET TRAX...I HAVE TAKEN IT BACK THREE TIME FOR THE SHREAKING SOUND EVERY TIME I GO IN THE DRIVE WAY AND RIDE ON THE STREET. I TOOK A SALEMAN WITH ME ON THE RIDE AND HE HEARD IT.. BUT WHEN HE TOLD ME TO GO TO THE SERVICE DEPARTMENT THEY CLAIM THEY DIDN'T HERE IT...EVEN WHEN A TECHNICIAN WENT WITH ME HE SAID HE DIDN'T HERE IT BUT I DID...I ASK HIM DO HE WANT TO DRIVE THE CAR, BECAUSE IT WAS COMMING FROM THE DRIVER SIDE, HE DIDN'T WANT TO..WE WENT BACK AND HE TOLD THEM HE DID'T HERE ANYTHING. BUT YET THE SALENAN HEARD IT...THE NOISE GET ON MY NERVE SO I TURN THE RADIO UP NOT TO HERE IT. I TRADED THAT CAR FROM A 2017 RAX TO A 2019 TRAX, I WOULD NOT REALIZE I WOULD HAVE THE SAME PROBLEM..THE 2017 WAS NEW JUST LIKE THE 2019, BUT THEY FOUND OUT ON THE NEW 2017 IT WAS THE STRUTS THAT WAS BAD...I REALLY HATE THAT CAR..THE 2019 WAS VALUE AT 10,000 DOLLAR WHEN I TRIES TO TRADE IT END. AND I OWE 24,000.00. IT HAVE 12,000 MILE ON IT. IT DON'T DRIVE SMOOTH AT ALL. IT SHAKE SOMETIME WHEN I AM ON THE HIGHWAY..I KNOW IT HAVE A RECALL ON IT. BUT OF COURSE THEY SAID MIND WASN'T AFFECTED. BUT THAT NOISE I HEAR IS COMMING FROM THAT PART THEY CHECK ON...I TOLD THE SALEMAN, I GUESS THE NOISE OR WHATEVER I AM HEARING GOT TO GET WORST LIKE THE OTHER TRAX THAT I HAD....BEFORE THEY DO ANYTHING ABOUT IT...IT IS HARD TO TRADE IN BECAUSE I AM UPSIDE DOWN ON IT. THAT TO MUCH OF A DIFFERENT TO. PUT ON ANOTHER CAR...THE CAR IS ALWAY IN MOTION. I AM REALLY SCARE THE CAR IS GOING TO BREAK DOWN ON DRIVER SIDE WHERE I HEAR THE NOISE..IF THE 2017 HAD STRUT PROBLEMS. THIS 2019 MIGHT HAVE THE SAME PROBLEM
Corrective Action:
I OWN A 2019 CHEVOLET TRAX...I HAVE TAKEN IT BACK THREE TIME FOR THE SHREAKING SOUND EVERY TIME I GO IN THE DRIVE WAY AND RIDE ON THE STREET. I TOOK A SALEMAN WITH ME ON THE RIDE AND HE HEARD IT.. BUT WHEN HE TOLD ME TO GO TO THE SERVICE DEPARTMENT THEY CLAIM THEY DIDN'T HERE IT...EVEN WHEN A TECHNICIAN WENT WITH ME HE SAID HE DIDN'T HERE IT BUT I DID...I ASK HIM DO HE WANT TO DRIVE THE CAR, BECAUSE IT WAS COMMING FROM THE DRIVER SIDE, HE DIDN'T WANT TO..WE WENT BACK AND HE TOLD THEM HE DID'T HERE ANYTHING. BUT YET THE SALENAN HEARD IT...THE NOISE GET ON MY NERVE SO I TURN THE RADIO UP NOT TO HERE IT. I TRADED THAT CAR FROM A 2017 RAX TO A 2019 TRAX, I WOULD NOT REALIZE I WOULD HAVE THE SAME PROBLEM..THE 2017 WAS NEW JUST LIKE THE 2019, BUT THEY FOUND OUT ON THE NEW 2017 IT WAS THE STRUTS THAT WAS BAD...I REALLY HATE THAT CAR..THE 2019 WAS VALUE AT 10,000 DOLLAR WHEN I TRIES TO TRADE IT END. AND I OWE 24,000.00. IT HAVE 12,000 MILE ON IT. IT DON'T DRIVE SMOOTH AT ALL. IT SHAKE SOMETIME WHEN I AM ON THE HIGHWAY..I KNOW IT HAVE A RECALL ON IT. BUT OF COURSE THEY SAID MIND WASN'T AFFECTED. BUT THAT NOISE I HEAR IS COMMING FROM THAT PART THEY CHECK ON...I TOLD THE SALEMAN, I GUESS THE NOISE OR WHATEVER I AM HEARING GOT TO GET WORST LIKE THE OTHER TRAX THAT I HAD....BEFORE THEY DO ANYTHING ABOUT IT...IT IS HARD TO TRADE IN BECAUSE I AM UPSIDE DOWN ON IT. THAT TO MUCH OF A DIFFERENT TO. PUT ON ANOTHER CAR...THE CAR IS ALWAY IN MOTION. I AM REALLY SCARE THE CAR IS GOING TO BREAK DOWN ON DRIVER SIDE WHERE I HEAR THE NOISE..IF THE 2017 HAD STRUT PROBLEMS. THIS 2019 MIGHT HAVE THE SAME PROBLEM
Additional Notes:
I OWN A 2019 CHEVOLET TRAX...I HAVE TAKEN IT BACK THREE TIME FOR THE SHREAKING SOUND EVERY TIME I GO IN THE DRIVE WAY AND RIDE ON THE STREET. I TOOK A SALEMAN WITH ME ON THE RIDE AND HE HEARD IT.. BUT WHEN HE TOLD ME TO GO TO THE SERVICE DEPARTMENT THEY CLAIM THEY DIDN'T HERE IT...EVEN WHEN A TECHNICIAN WENT WITH ME HE SAID HE DIDN'T HERE IT BUT I DID...I ASK HIM DO HE WANT TO DRIVE THE CAR, BECAUSE IT WAS COMMING FROM THE DRIVER SIDE, HE DIDN'T WANT TO..WE WENT BACK AND HE TOLD THEM HE DID'T HERE ANYTHING. BUT YET THE SALENAN HEARD IT...THE NOISE GET ON MY NERVE SO I TURN THE RADIO UP NOT TO HERE IT. I TRADED THAT CAR FROM A 2017 RAX TO A 2019 TRAX, I WOULD NOT REALIZE I WOULD HAVE THE SAME PROBLEM..THE 2017 WAS NEW JUST LIKE THE 2019, BUT THEY FOUND OUT ON THE NEW 2017 IT WAS THE STRUTS THAT WAS BAD...I REALLY HATE THAT CAR..THE 2019 WAS VALUE AT 10,000 DOLLAR WHEN I TRIES TO TRADE IT END. AND I OWE 24,000.00. IT HAVE 12,000 MILE ON IT. IT DON'T DRIVE SMOOTH AT ALL. IT SHAKE SOMETIME WHEN I AM ON THE HIGHWAY..I KNOW IT HAVE A RECALL ON IT. BUT OF COURSE THEY SAID MIND WASN'T AFFECTED. BUT THAT NOISE I HEAR IS COMMING FROM THAT PART THEY CHECK ON...I TOLD THE SALEMAN, I GUESS THE NOISE OR WHATEVER I AM HEARING GOT TO GET WORST LIKE THE OTHER TRAX THAT I HAD....BEFORE THEY DO ANYTHING ABOUT IT...IT IS HARD TO TRADE IN BECAUSE I AM UPSIDE DOWN ON IT. THAT TO MUCH OF A DIFFERENT TO. PUT ON ANOTHER CAR...THE CAR IS ALWAY IN MOTION. I AM REALLY SCARE THE CAR IS GOING TO BREAK DOWN ON DRIVER SIDE WHERE I HEAR THE NOISE..IF THE 2017 HAD STRUT PROBLEMS. THIS 2019 MIGHT HAVE THE SAME PROBLEM
Mfg Campaign: 11279051
Recall Date: Nov 8, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Corrective Action:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Additional Notes:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Mfg Campaign: 11278251
Recall Date: Nov 5, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Corrective Action:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Additional Notes:
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Mfg Campaign: 11278251
Recall Date: Nov 5, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAN NOT TURN AIR CONDITION FROM COOL AIR TO WARM AIR. FIRST AND SECOND TRIP I WAS TOLD IT WAS THE KNOB. TODAY I AM TOLD IT IS THE AIR VAC SYSTEM.
Corrective Action:
CAN NOT TURN AIR CONDITION FROM COOL AIR TO WARM AIR. FIRST AND SECOND TRIP I WAS TOLD IT WAS THE KNOB. TODAY I AM TOLD IT IS THE AIR VAC SYSTEM.
Additional Notes:
CAN NOT TURN AIR CONDITION FROM COOL AIR TO WARM AIR. FIRST AND SECOND TRIP I WAS TOLD IT WAS THE KNOB. TODAY I AM TOLD IT IS THE AIR VAC SYSTEM.
Mfg Campaign: 11270252
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Corrective Action:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Additional Notes:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Mfg Campaign: 11269853
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Corrective Action:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Additional Notes:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Mfg Campaign: 11269853
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Corrective Action:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Additional Notes:
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Mfg Campaign: 11269853
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Corrective Action:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Additional Notes:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Mfg Campaign: 11258573
Recall Date: Sep 27, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Corrective Action:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Additional Notes:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Mfg Campaign: 11258573
Recall Date: Sep 27, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Corrective Action:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Additional Notes:
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Mfg Campaign: 11258573
Recall Date: Sep 27, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE IS JUST OVER 300 MILES AND THE LED DISPLAY HAS STOPPED WORKING. FIRST IT WENT WHITE AND NOW IS COMPLETELY DARK. NO BACK UP CAMERA EITHER.
Corrective Action:
VEHICLE IS JUST OVER 300 MILES AND THE LED DISPLAY HAS STOPPED WORKING. FIRST IT WENT WHITE AND NOW IS COMPLETELY DARK. NO BACK UP CAMERA EITHER.
Additional Notes:
VEHICLE IS JUST OVER 300 MILES AND THE LED DISPLAY HAS STOPPED WORKING. FIRST IT WENT WHITE AND NOW IS COMPLETELY DARK. NO BACK UP CAMERA EITHER.
Mfg Campaign: 11258426
Recall Date: Sep 26, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Mfg Campaign: 11257377
Recall Date: Sep 23, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Corrective Action:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Additional Notes:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Mfg Campaign: 11257072
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Corrective Action:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Additional Notes:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Mfg Campaign: 11257072
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Corrective Action:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Additional Notes:
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Mfg Campaign: 11257072
Recall Date: Sep 21, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Corrective Action:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Additional Notes:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Mfg Campaign: 11255690
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Corrective Action:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Additional Notes:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Mfg Campaign: 11255690
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Corrective Action:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Additional Notes:
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Mfg Campaign: 11255690
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ONCE I GOT MY VEHICLE FIXED FROM THE SUSPENSION AND BALL JOINT RECALL MY VEHICLE BEGAN TO GET STUCK IN BETWEEN SHIFTS WHENEVER I WOULD TRY TO SHIFT GEARS I WOULD HAVE TO REALLY FORCE IT INTO REVERSE, DRIVE OR WHATEVER GEAR I AM TRYING TO GET IN.
Corrective Action:
ONCE I GOT MY VEHICLE FIXED FROM THE SUSPENSION AND BALL JOINT RECALL MY VEHICLE BEGAN TO GET STUCK IN BETWEEN SHIFTS WHENEVER I WOULD TRY TO SHIFT GEARS I WOULD HAVE TO REALLY FORCE IT INTO REVERSE, DRIVE OR WHATEVER GEAR I AM TRYING TO GET IN.
Additional Notes:
ONCE I GOT MY VEHICLE FIXED FROM THE SUSPENSION AND BALL JOINT RECALL MY VEHICLE BEGAN TO GET STUCK IN BETWEEN SHIFTS WHENEVER I WOULD TRY TO SHIFT GEARS I WOULD HAVE TO REALLY FORCE IT INTO REVERSE, DRIVE OR WHATEVER GEAR I AM TRYING TO GET IN.
Mfg Campaign: 11254872
Recall Date: Sep 12, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.
Corrective Action:
CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.
Additional Notes:
CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.
Mfg Campaign: 11254288
Recall Date: Sep 9, 2019
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