Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A192261870
Recall Date: Sep 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A182202370
Recall Date: Apr 18, 2019
Consumer Complaints
136 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Corrective Action:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Additional Notes:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Mfg Campaign: 11469871
Recall Date: Jun 18, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Corrective Action:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Additional Notes:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Mfg Campaign: 11469871
Recall Date: Jun 18, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Corrective Action:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Additional Notes:
My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.
Mfg Campaign: 11469871
Recall Date: Jun 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Corrective Action:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Additional Notes:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Mfg Campaign: 11458524
Recall Date: Mar 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Corrective Action:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Additional Notes:
The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !
Mfg Campaign: 11458524
Recall Date: Mar 27, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Corrective Action:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Additional Notes:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Mfg Campaign: 11454876
Recall Date: Mar 2, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Corrective Action:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Additional Notes:
Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!
Mfg Campaign: 11454876
Recall Date: Mar 2, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Having engin light come on.. Emissions issues. Already got a letter about a future recall. Don't want to pay out of pocket. Rough starting and weird noise. Either engin or exhaust issue. I know I'm not the only person.
Corrective Action:
Having engin light come on.. Emissions issues. Already got a letter about a future recall. Don't want to pay out of pocket. Rough starting and weird noise. Either engin or exhaust issue. I know I'm not the only person.
Additional Notes:
Having engin light come on.. Emissions issues. Already got a letter about a future recall. Don't want to pay out of pocket. Rough starting and weird noise. Either engin or exhaust issue. I know I'm not the only person.
Mfg Campaign: 11446813
Recall Date: Jan 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Antifreeze leak from the turbo. Only 22500 miles. A search revealed that this is a constant and consistent problem. GM needs to issue a recall
Corrective Action:
Antifreeze leak from the turbo. Only 22500 miles. A search revealed that this is a constant and consistent problem. GM needs to issue a recall
Additional Notes:
Antifreeze leak from the turbo. Only 22500 miles. A search revealed that this is a constant and consistent problem. GM needs to issue a recall
Mfg Campaign: 11440798
Recall Date: Nov 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Turbo coolant pipes leaking No check engine light no warning noticed anti freeze on driveway.Seems like there is a lot of this happening. Glad I was home and not far away.
Corrective Action:
Turbo coolant pipes leaking No check engine light no warning noticed anti freeze on driveway.Seems like there is a lot of this happening. Glad I was home and not far away.
Additional Notes:
Turbo coolant pipes leaking No check engine light no warning noticed anti freeze on driveway.Seems like there is a lot of this happening. Glad I was home and not far away.
Mfg Campaign: 11426122
Recall Date: Jul 23, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Corrective Action:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Additional Notes:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Mfg Campaign: 11425196
Recall Date: Jul 16, 2021
General Motors, Llc
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Corrective Action:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Additional Notes:
The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.
Mfg Campaign: 11425196
Recall Date: Jul 16, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC NO LONGER WORKS. AC ONLY BLOWS WARM AIR NO COOL AIR. THREE YEARS IS VERY SOON FOR A CAR TO HAVE ISSUES WITH THE AIR CONDITION. THERE IS NO AC. THE HEATER WORKS FINE. HOWEVER, WHEN I TURN ON MY AC THE CAR VIBRATES AND MAKES A GRINDING SOUND. FEELS UNSAFE TO DRIVE.
Corrective Action:
AC NO LONGER WORKS. AC ONLY BLOWS WARM AIR NO COOL AIR. THREE YEARS IS VERY SOON FOR A CAR TO HAVE ISSUES WITH THE AIR CONDITION. THERE IS NO AC. THE HEATER WORKS FINE. HOWEVER, WHEN I TURN ON MY AC THE CAR VIBRATES AND MAKES A GRINDING SOUND. FEELS UNSAFE TO DRIVE.
Additional Notes:
AC NO LONGER WORKS. AC ONLY BLOWS WARM AIR NO COOL AIR. THREE YEARS IS VERY SOON FOR A CAR TO HAVE ISSUES WITH THE AIR CONDITION. THERE IS NO AC. THE HEATER WORKS FINE. HOWEVER, WHEN I TURN ON MY AC THE CAR VIBRATES AND MAKES A GRINDING SOUND. FEELS UNSAFE TO DRIVE.
Mfg Campaign: 11414685
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Corrective Action:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Additional Notes:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Mfg Campaign: 11412783
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Corrective Action:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Additional Notes:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Mfg Campaign: 11412783
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Corrective Action:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Additional Notes:
-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON
Mfg Campaign: 11412783
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR DIFFERENTIAL CLUTCH MODULE SHORTED OUT. VERY EXPENSIVE PART AND IS NOT COVERED IN THE POWER TRAIN WARRANTY IT SHOULD BE . WAS IN MY DRIVEWAY AND MESSAGE CAME ON TO HAVE THE ALL WHEEL DRIVE SERVICED. SHOULDN'T HAVE TO PUT ANY MONEY INTO A TWO YEAR OLD VEHICLE THAT ONLY HAD 38,653 MILES ON IT.
Corrective Action:
THE REAR DIFFERENTIAL CLUTCH MODULE SHORTED OUT. VERY EXPENSIVE PART AND IS NOT COVERED IN THE POWER TRAIN WARRANTY IT SHOULD BE . WAS IN MY DRIVEWAY AND MESSAGE CAME ON TO HAVE THE ALL WHEEL DRIVE SERVICED. SHOULDN'T HAVE TO PUT ANY MONEY INTO A TWO YEAR OLD VEHICLE THAT ONLY HAD 38,653 MILES ON IT.
Additional Notes:
THE REAR DIFFERENTIAL CLUTCH MODULE SHORTED OUT. VERY EXPENSIVE PART AND IS NOT COVERED IN THE POWER TRAIN WARRANTY IT SHOULD BE . WAS IN MY DRIVEWAY AND MESSAGE CAME ON TO HAVE THE ALL WHEEL DRIVE SERVICED. SHOULDN'T HAVE TO PUT ANY MONEY INTO A TWO YEAR OLD VEHICLE THAT ONLY HAD 38,653 MILES ON IT.
Mfg Campaign: 11396739
Recall Date: Feb 18, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Corrective Action:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Additional Notes:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Mfg Campaign: 11396622
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Corrective Action:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Additional Notes:
I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.
Mfg Campaign: 11396622
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.
Mfg Campaign: 11395800
Recall Date: Feb 11, 2021
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Valencia, CA • 36 yrs
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