Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
327 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Corrective Action:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Additional Notes:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Mfg Campaign: 10971039
Recall Date: Apr 7, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Corrective Action:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Additional Notes:
VEHICLE SHAKES AND VIBRATES AT SPEEDS ABOVE70MPH. AT SPEEDS OF 80MPH THE SHAKE IS VERY PRONOUNCED AND THE VEHICLE STABILITY IS AFFECTED. VEHICLE HAS BEEN DOING THIS SINCE DAY ONE. DEALERSHIP HAS TRIED REPLACING TIRES MULTIPLE TIMES BUT NOTHING HAS WORKED. DIFFICULT AND DANGEROUS TO DRIVE THE VEHICLE BETWEEN 70-80 MPH
Mfg Campaign: 10971039
Recall Date: Apr 7, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
GM PRODUCTS NOW HAVE AN UNSAFE CONDITION WHEN UNLOCKING THE DOORS. THE VEHICLES TURN ON THE REVERSE LIGHTS WHEN THE DOORS ARE UNLOCKED, LEADING OTHER DRIVERS TO BELIEVE THAT THE CAR IS BACKING UP. THIS CAUSES OTHER DRIVERS IN PARKING LOTS TO STOP WHEN THEY SHOULD NOT THINKING THAT THE CAR IS ABOUT TO BACK UP, AND WILL ULTIMATELY CAUSE DRIVERS TO IGNORE GM PRODUCT REVERSE LIGHTS AS THEY ARE NOT USED SOLELY FOR BACKING UP.
Corrective Action:
GM PRODUCTS NOW HAVE AN UNSAFE CONDITION WHEN UNLOCKING THE DOORS. THE VEHICLES TURN ON THE REVERSE LIGHTS WHEN THE DOORS ARE UNLOCKED, LEADING OTHER DRIVERS TO BELIEVE THAT THE CAR IS BACKING UP. THIS CAUSES OTHER DRIVERS IN PARKING LOTS TO STOP WHEN THEY SHOULD NOT THINKING THAT THE CAR IS ABOUT TO BACK UP, AND WILL ULTIMATELY CAUSE DRIVERS TO IGNORE GM PRODUCT REVERSE LIGHTS AS THEY ARE NOT USED SOLELY FOR BACKING UP.
Additional Notes:
GM PRODUCTS NOW HAVE AN UNSAFE CONDITION WHEN UNLOCKING THE DOORS. THE VEHICLES TURN ON THE REVERSE LIGHTS WHEN THE DOORS ARE UNLOCKED, LEADING OTHER DRIVERS TO BELIEVE THAT THE CAR IS BACKING UP. THIS CAUSES OTHER DRIVERS IN PARKING LOTS TO STOP WHEN THEY SHOULD NOT THINKING THAT THE CAR IS ABOUT TO BACK UP, AND WILL ULTIMATELY CAUSE DRIVERS TO IGNORE GM PRODUCT REVERSE LIGHTS AS THEY ARE NOT USED SOLELY FOR BACKING UP.
Mfg Campaign: 10955138
Recall Date: Feb 16, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Corrective Action:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Additional Notes:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Mfg Campaign: 10928548
Recall Date: Nov 29, 2016
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Corrective Action:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Additional Notes:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Mfg Campaign: 10928548
Recall Date: Nov 29, 2016
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Corrective Action:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Additional Notes:
AS I WAS DRIVING THE ERROR LIGHT CAME ON STATING THERE WAS A CAMERA MALFUNCTION. THIS IS A SAFETY CAMERA/SYSTEM ON THE FRONT OF THE TRUCK, WHICH CONTROLS THE STABILITY CONTROL, SPEED, BRAKING SYSTEM, ELECTRONIC BIND SPOT DETECTION, ETC. *TR
Mfg Campaign: 10928548
Recall Date: Nov 29, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10925006
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL, WHICH INDICATED THERE WAS A CAMERA MALFUNCTION. THE CONTACT STATED THAT THIS WAS THE SAFETY CAMERA THAT CONTROLLED THE AUTO DIMMING OF THE HEADLIGHTS AND ALSO INFORMED THE CONTACT WHEN THEY WERE TOO CLOSE TO ANOTHER VEHICLE. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE FAILED PART. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10925006
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NO OPTION TO DISABLE (ONLY) THE HANDS FREE LIFT GATE FEATURE. AN OPEN LIFT GATE CAN BE TRIGGERED BY CHILDREN HELPING LOAD/UNLOAD THE REAR OF THE TAHOE CAUSING THE HEAVY LIFTGATE TO BEGIN TO CLOSE (OR OPEN). ALL POWER FEATURES OF THE LIFT GATE MAY BE TURNED OFF, BUT NOT JUST THE HAND-FREE FEATURE (KICKING FOOT UNDER BUMPER). GATE HAS CLOSED 3 TIMES ON MY WIFE/CHILDREN LOADING/UNLOADING GROCERIES. VEHICLE PARKED, OFF AND KEY FOB IN POCKET OF WIFE (NEAR THE REAR OF THE VEHICLE). THIS IS DANGEROUS FOR CHILDREN ESPECIALLY.
Corrective Action:
NO OPTION TO DISABLE (ONLY) THE HANDS FREE LIFT GATE FEATURE. AN OPEN LIFT GATE CAN BE TRIGGERED BY CHILDREN HELPING LOAD/UNLOAD THE REAR OF THE TAHOE CAUSING THE HEAVY LIFTGATE TO BEGIN TO CLOSE (OR OPEN). ALL POWER FEATURES OF THE LIFT GATE MAY BE TURNED OFF, BUT NOT JUST THE HAND-FREE FEATURE (KICKING FOOT UNDER BUMPER). GATE HAS CLOSED 3 TIMES ON MY WIFE/CHILDREN LOADING/UNLOADING GROCERIES. VEHICLE PARKED, OFF AND KEY FOB IN POCKET OF WIFE (NEAR THE REAR OF THE VEHICLE). THIS IS DANGEROUS FOR CHILDREN ESPECIALLY.
Additional Notes:
NO OPTION TO DISABLE (ONLY) THE HANDS FREE LIFT GATE FEATURE. AN OPEN LIFT GATE CAN BE TRIGGERED BY CHILDREN HELPING LOAD/UNLOAD THE REAR OF THE TAHOE CAUSING THE HEAVY LIFTGATE TO BEGIN TO CLOSE (OR OPEN). ALL POWER FEATURES OF THE LIFT GATE MAY BE TURNED OFF, BUT NOT JUST THE HAND-FREE FEATURE (KICKING FOOT UNDER BUMPER). GATE HAS CLOSED 3 TIMES ON MY WIFE/CHILDREN LOADING/UNLOADING GROCERIES. VEHICLE PARKED, OFF AND KEY FOB IN POCKET OF WIFE (NEAR THE REAR OF THE VEHICLE). THIS IS DANGEROUS FOR CHILDREN ESPECIALLY.
Mfg Campaign: 10924174
Recall Date: Nov 3, 2016
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
NYLON PLY COMING OUT OF SIDEWALL OF A GOODYEAR TIRE ON A 2016 CHEVY TAHOE. DOT PJXP JK1R SIZE P265/65R18 AND 2016 CHEVY TAHOE'S OWNERS MANUAL NOT EXPLAINING HOW TO OPEN THE SPARE TIRE HOIST SHAFT ACCESS DOOR ON PAGE 380 OR 386 OF THE OWNERS MANUAL.
Corrective Action:
NYLON PLY COMING OUT OF SIDEWALL OF A GOODYEAR TIRE ON A 2016 CHEVY TAHOE. DOT PJXP JK1R SIZE P265/65R18 AND 2016 CHEVY TAHOE'S OWNERS MANUAL NOT EXPLAINING HOW TO OPEN THE SPARE TIRE HOIST SHAFT ACCESS DOOR ON PAGE 380 OR 386 OF THE OWNERS MANUAL.
Additional Notes:
NYLON PLY COMING OUT OF SIDEWALL OF A GOODYEAR TIRE ON A 2016 CHEVY TAHOE. DOT PJXP JK1R SIZE P265/65R18 AND 2016 CHEVY TAHOE'S OWNERS MANUAL NOT EXPLAINING HOW TO OPEN THE SPARE TIRE HOIST SHAFT ACCESS DOOR ON PAGE 380 OR 386 OF THE OWNERS MANUAL.
Mfg Campaign: 10920001
Recall Date: Oct 29, 2016
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY BRAND NEW 2016 CHEVY TAHOE SHAKES WHILE AT IDLE IN "DRIVE". THIS ISSUE HAS BEEN TAKEN UP WITH THE DEALERSHIP WHO ACKNOWLEDGES THE ROUGH IDLE BUT SAYS "IT'S WITHIN ACCEPTABLE LIMITS". IT IS NOT ACCEPTABLE TO FEEL LIKE YOU HAVE GERBALS RUNNING UNDER YOUR SEAT WHILE STOPPED AT A RED LIGHT. IT IS CONSTANT AND EXTREMELY ANNOYING. IF THEY ARE GOING TO MAKE A CAR THAT SHAKES, NOT TELL THE CUSTOMER ABOUT THE PROBLEM AND THEN CHARGE OVER $50,000 FOR THE VEHICLE, SHAME ON THEM. THIS WILL BE THE LAST GM VEHICLE THAT I PURCHASE. I WILL ALSO GLADLY DISCOURAGE ANYONE LOOKING FOR AN SUV TO PURCHASE A GM VEHICLE.
Corrective Action:
MY BRAND NEW 2016 CHEVY TAHOE SHAKES WHILE AT IDLE IN "DRIVE". THIS ISSUE HAS BEEN TAKEN UP WITH THE DEALERSHIP WHO ACKNOWLEDGES THE ROUGH IDLE BUT SAYS "IT'S WITHIN ACCEPTABLE LIMITS". IT IS NOT ACCEPTABLE TO FEEL LIKE YOU HAVE GERBALS RUNNING UNDER YOUR SEAT WHILE STOPPED AT A RED LIGHT. IT IS CONSTANT AND EXTREMELY ANNOYING. IF THEY ARE GOING TO MAKE A CAR THAT SHAKES, NOT TELL THE CUSTOMER ABOUT THE PROBLEM AND THEN CHARGE OVER $50,000 FOR THE VEHICLE, SHAME ON THEM. THIS WILL BE THE LAST GM VEHICLE THAT I PURCHASE. I WILL ALSO GLADLY DISCOURAGE ANYONE LOOKING FOR AN SUV TO PURCHASE A GM VEHICLE.
Additional Notes:
MY BRAND NEW 2016 CHEVY TAHOE SHAKES WHILE AT IDLE IN "DRIVE". THIS ISSUE HAS BEEN TAKEN UP WITH THE DEALERSHIP WHO ACKNOWLEDGES THE ROUGH IDLE BUT SAYS "IT'S WITHIN ACCEPTABLE LIMITS". IT IS NOT ACCEPTABLE TO FEEL LIKE YOU HAVE GERBALS RUNNING UNDER YOUR SEAT WHILE STOPPED AT A RED LIGHT. IT IS CONSTANT AND EXTREMELY ANNOYING. IF THEY ARE GOING TO MAKE A CAR THAT SHAKES, NOT TELL THE CUSTOMER ABOUT THE PROBLEM AND THEN CHARGE OVER $50,000 FOR THE VEHICLE, SHAME ON THEM. THIS WILL BE THE LAST GM VEHICLE THAT I PURCHASE. I WILL ALSO GLADLY DISCOURAGE ANYONE LOOKING FOR AN SUV TO PURCHASE A GM VEHICLE.
Mfg Campaign: 10919154
Recall Date: Oct 26, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY 2016 TAHOE LTZ HAS A ROUGH, SHAKY IDLE WHILE IN PARK. THE PIP5211E WAS PERFORMED AT DEALER ABOUT ONE MONTH AGO AND CONDITION PERSISTS. IT IS ABSOLUTELY NOTICEABLE TO ALL MY PASSENGERS WHO SIT IN THE VEHICLE WHILE ITS IDLING IN PARK! PLEASE HELP OR ADVISE ON HOW TO CORRECT THIS PROBLEM. THIS IS NOT THE WAY A BRAND NEW $74K VEHICLE SHOULD RUN. IT FEELS LIKE THE VEHICLE IS GOING TO STALL AT TIMES. DEALER SERVICE DEPARTMENT IS NO HELP AT FIXING OR ADDRESSING THE PROBLEM. THE CONDITION IS CONSTANT WHILE IN PARK IDLING AND SLLIGHY PRESENT WHEN IN DRIVE WITH BRAKE APPLIED.
Corrective Action:
MY 2016 TAHOE LTZ HAS A ROUGH, SHAKY IDLE WHILE IN PARK. THE PIP5211E WAS PERFORMED AT DEALER ABOUT ONE MONTH AGO AND CONDITION PERSISTS. IT IS ABSOLUTELY NOTICEABLE TO ALL MY PASSENGERS WHO SIT IN THE VEHICLE WHILE ITS IDLING IN PARK! PLEASE HELP OR ADVISE ON HOW TO CORRECT THIS PROBLEM. THIS IS NOT THE WAY A BRAND NEW $74K VEHICLE SHOULD RUN. IT FEELS LIKE THE VEHICLE IS GOING TO STALL AT TIMES. DEALER SERVICE DEPARTMENT IS NO HELP AT FIXING OR ADDRESSING THE PROBLEM. THE CONDITION IS CONSTANT WHILE IN PARK IDLING AND SLLIGHY PRESENT WHEN IN DRIVE WITH BRAKE APPLIED.
Additional Notes:
MY 2016 TAHOE LTZ HAS A ROUGH, SHAKY IDLE WHILE IN PARK. THE PIP5211E WAS PERFORMED AT DEALER ABOUT ONE MONTH AGO AND CONDITION PERSISTS. IT IS ABSOLUTELY NOTICEABLE TO ALL MY PASSENGERS WHO SIT IN THE VEHICLE WHILE ITS IDLING IN PARK! PLEASE HELP OR ADVISE ON HOW TO CORRECT THIS PROBLEM. THIS IS NOT THE WAY A BRAND NEW $74K VEHICLE SHOULD RUN. IT FEELS LIKE THE VEHICLE IS GOING TO STALL AT TIMES. DEALER SERVICE DEPARTMENT IS NO HELP AT FIXING OR ADDRESSING THE PROBLEM. THE CONDITION IS CONSTANT WHILE IN PARK IDLING AND SLLIGHY PRESENT WHEN IN DRIVE WITH BRAKE APPLIED.
Mfg Campaign: 10918711
Recall Date: Oct 25, 2016
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STRUCK A BEAR WITH THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE BODY SHOP. THE VEHICLE RECEIVED REPAIRS TO THE FRONT FRAME; HOWEVER, THE ADDITIONAL REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN AN AIR BAG RECALL. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,004.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STRUCK A BEAR WITH THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE BODY SHOP. THE VEHICLE RECEIVED REPAIRS TO THE FRONT FRAME; HOWEVER, THE ADDITIONAL REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN AN AIR BAG RECALL. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,004.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STRUCK A BEAR WITH THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE BODY SHOP. THE VEHICLE RECEIVED REPAIRS TO THE FRONT FRAME; HOWEVER, THE ADDITIONAL REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN AN AIR BAG RECALL. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,004.
Mfg Campaign: 10907595
Recall Date: Sep 19, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE PARKED IN LOT ON 8-18-16. WHEN WE CAME OUT OF STORE, THE TAHOE HAD ROLLED INTO ANOTHER SPOT. TWO CARS WERE DAMAGED. INCIDENT ON TAPE AT THE WALMART STORE. POLICE REPORT WAS FILED. TAHOE WAS IN DRIVE. TWO OF US HAD EXITED THE VEHICLE AND COLLECTED SEVERAL SHOPPING CARTS, SO PEOPLE WOULD NOT DAMAGE THEIR VEHICLES. THIRD PERSON EXITED THE VEHICLE. IF LEFT IN DRIVE, (ELECTRIC START) NO BELLS OR ALARMS WENT OFF. DOORS WEREN'T LOCKED AS PERSON IN BACK SEAT WAS ABLE TO EXIT. WE WERE IN THE STORE FOR ABOUT 15 MINUTES. ON VIDEO, THE TAHOE WAS IN ITS SPOT FOR QUITE A WHILE BEFORE ROLLING BACK. MY WIFE HAD THE VEHICLE AT THE TIME OF THE INCIDENT. THERE WERE SEVERAL WITNESSES.
Corrective Action:
VEHICLE PARKED IN LOT ON 8-18-16. WHEN WE CAME OUT OF STORE, THE TAHOE HAD ROLLED INTO ANOTHER SPOT. TWO CARS WERE DAMAGED. INCIDENT ON TAPE AT THE WALMART STORE. POLICE REPORT WAS FILED. TAHOE WAS IN DRIVE. TWO OF US HAD EXITED THE VEHICLE AND COLLECTED SEVERAL SHOPPING CARTS, SO PEOPLE WOULD NOT DAMAGE THEIR VEHICLES. THIRD PERSON EXITED THE VEHICLE. IF LEFT IN DRIVE, (ELECTRIC START) NO BELLS OR ALARMS WENT OFF. DOORS WEREN'T LOCKED AS PERSON IN BACK SEAT WAS ABLE TO EXIT. WE WERE IN THE STORE FOR ABOUT 15 MINUTES. ON VIDEO, THE TAHOE WAS IN ITS SPOT FOR QUITE A WHILE BEFORE ROLLING BACK. MY WIFE HAD THE VEHICLE AT THE TIME OF THE INCIDENT. THERE WERE SEVERAL WITNESSES.
Additional Notes:
VEHICLE PARKED IN LOT ON 8-18-16. WHEN WE CAME OUT OF STORE, THE TAHOE HAD ROLLED INTO ANOTHER SPOT. TWO CARS WERE DAMAGED. INCIDENT ON TAPE AT THE WALMART STORE. POLICE REPORT WAS FILED. TAHOE WAS IN DRIVE. TWO OF US HAD EXITED THE VEHICLE AND COLLECTED SEVERAL SHOPPING CARTS, SO PEOPLE WOULD NOT DAMAGE THEIR VEHICLES. THIRD PERSON EXITED THE VEHICLE. IF LEFT IN DRIVE, (ELECTRIC START) NO BELLS OR ALARMS WENT OFF. DOORS WEREN'T LOCKED AS PERSON IN BACK SEAT WAS ABLE TO EXIT. WE WERE IN THE STORE FOR ABOUT 15 MINUTES. ON VIDEO, THE TAHOE WAS IN ITS SPOT FOR QUITE A WHILE BEFORE ROLLING BACK. MY WIFE HAD THE VEHICLE AT THE TIME OF THE INCIDENT. THERE WERE SEVERAL WITNESSES.
Mfg Campaign: 10897912
Recall Date: Aug 23, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON 3 SEPARATE OCCASIONS, THE 2016 TAHOE I AM DRIVING HAS JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 45-60 MPH. ON ONE OCCASION, I WAS FORTUNATE TO AVOID A MAJOR ACCIDENT WHILE MERGING ON THE INTERSTATE. I HAVE SINCE TURNED THE VEHICLE IN. GM DEALERSHIPS IN BATON ROUGE, LA REFUSE TO FIX THE VEHICLE. I HAVE SEEN QUITE A FEW COMPLAINTS ON THIS SAME ISSUE AND HOPE THAT GM STEPS UP TO THE PLATE BEFORE SOMEONE DIES. OWNERS AROUND THE WORLD NEED TO BE NOTIFIED BECAUSE SOMEWHERE SOMEONE MAY HAVE ALREADY LOST THEIR LIVES IN AN ACCIDENT AND DID NOT LIVE TO TELL ABOUT WHY THE ACCIDENT OCCURRED. THE FAMILY SHOULD BE GETTING RETRIBUTION FROM GM. VERY SAD. MY LAST GM VEHICLE.
Corrective Action:
ON 3 SEPARATE OCCASIONS, THE 2016 TAHOE I AM DRIVING HAS JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 45-60 MPH. ON ONE OCCASION, I WAS FORTUNATE TO AVOID A MAJOR ACCIDENT WHILE MERGING ON THE INTERSTATE. I HAVE SINCE TURNED THE VEHICLE IN. GM DEALERSHIPS IN BATON ROUGE, LA REFUSE TO FIX THE VEHICLE. I HAVE SEEN QUITE A FEW COMPLAINTS ON THIS SAME ISSUE AND HOPE THAT GM STEPS UP TO THE PLATE BEFORE SOMEONE DIES. OWNERS AROUND THE WORLD NEED TO BE NOTIFIED BECAUSE SOMEWHERE SOMEONE MAY HAVE ALREADY LOST THEIR LIVES IN AN ACCIDENT AND DID NOT LIVE TO TELL ABOUT WHY THE ACCIDENT OCCURRED. THE FAMILY SHOULD BE GETTING RETRIBUTION FROM GM. VERY SAD. MY LAST GM VEHICLE.
Additional Notes:
ON 3 SEPARATE OCCASIONS, THE 2016 TAHOE I AM DRIVING HAS JUMPED FROM DRIVE TO NEUTRAL WHILE DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 45-60 MPH. ON ONE OCCASION, I WAS FORTUNATE TO AVOID A MAJOR ACCIDENT WHILE MERGING ON THE INTERSTATE. I HAVE SINCE TURNED THE VEHICLE IN. GM DEALERSHIPS IN BATON ROUGE, LA REFUSE TO FIX THE VEHICLE. I HAVE SEEN QUITE A FEW COMPLAINTS ON THIS SAME ISSUE AND HOPE THAT GM STEPS UP TO THE PLATE BEFORE SOMEONE DIES. OWNERS AROUND THE WORLD NEED TO BE NOTIFIED BECAUSE SOMEWHERE SOMEONE MAY HAVE ALREADY LOST THEIR LIVES IN AN ACCIDENT AND DID NOT LIVE TO TELL ABOUT WHY THE ACCIDENT OCCURRED. THE FAMILY SHOULD BE GETTING RETRIBUTION FROM GM. VERY SAD. MY LAST GM VEHICLE.
Mfg Campaign: 10893352
Recall Date: Aug 5, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON HIGHWAY , WHEN NEEDING TO ACCELERATE TO PASS VEHICLE USING MEDIUM TO MEDIUM HEAVY ACCELERATION, INSTEAD OF TRANSMISSION KICKING DOWN TO PASSING GEAR, IT HANGS UP INTO NEUTRAL AND ENGINE REVS UP TO AND PASS REDLINE BEFORE I WAS ABLE TO RELEASE ACCELERATOR PEDAL. AFTER LETTING OFF ACCELERATOR WHEN THE ENGINE WINDS DOWN TO AROUND 3500 REVS IT SEVERELY ENGAGES INTO GEAR WITH A LOUD BANG AND JOLTS THE ENTIRE VEHICLE. THIS HAS HAPPENED 3 TIMES AND IS GOING IN TO DEALERSHIP IN 4 DAYS. VEHICLE HAS 4473 MILES ON IT. VEHICLE ALSO HAS SEVERAL OTHER SEVERE ELECTRICAL ISSUES BUT AFTER EXHAUSTIVE PROCEDURE TO HAVE GM REPLACE OR BUY BACK VEHICLE THEY HAVE REFUSED. THIS IS MY FOURTH TAHOE AND WILL BE MY LAST. A LOYAL TAHOE OWNER FOR A LONG TIME AND THE NEW ONE IS THE WORSE. TERRIBLE CUSTOMER SERVICE FOR A VEHICLE OF OVER $77,000 AND LESS THAN 5000 MILES ON IT.
Corrective Action:
WHILE DRIVING ON HIGHWAY , WHEN NEEDING TO ACCELERATE TO PASS VEHICLE USING MEDIUM TO MEDIUM HEAVY ACCELERATION, INSTEAD OF TRANSMISSION KICKING DOWN TO PASSING GEAR, IT HANGS UP INTO NEUTRAL AND ENGINE REVS UP TO AND PASS REDLINE BEFORE I WAS ABLE TO RELEASE ACCELERATOR PEDAL. AFTER LETTING OFF ACCELERATOR WHEN THE ENGINE WINDS DOWN TO AROUND 3500 REVS IT SEVERELY ENGAGES INTO GEAR WITH A LOUD BANG AND JOLTS THE ENTIRE VEHICLE. THIS HAS HAPPENED 3 TIMES AND IS GOING IN TO DEALERSHIP IN 4 DAYS. VEHICLE HAS 4473 MILES ON IT. VEHICLE ALSO HAS SEVERAL OTHER SEVERE ELECTRICAL ISSUES BUT AFTER EXHAUSTIVE PROCEDURE TO HAVE GM REPLACE OR BUY BACK VEHICLE THEY HAVE REFUSED. THIS IS MY FOURTH TAHOE AND WILL BE MY LAST. A LOYAL TAHOE OWNER FOR A LONG TIME AND THE NEW ONE IS THE WORSE. TERRIBLE CUSTOMER SERVICE FOR A VEHICLE OF OVER $77,000 AND LESS THAN 5000 MILES ON IT.
Additional Notes:
WHILE DRIVING ON HIGHWAY , WHEN NEEDING TO ACCELERATE TO PASS VEHICLE USING MEDIUM TO MEDIUM HEAVY ACCELERATION, INSTEAD OF TRANSMISSION KICKING DOWN TO PASSING GEAR, IT HANGS UP INTO NEUTRAL AND ENGINE REVS UP TO AND PASS REDLINE BEFORE I WAS ABLE TO RELEASE ACCELERATOR PEDAL. AFTER LETTING OFF ACCELERATOR WHEN THE ENGINE WINDS DOWN TO AROUND 3500 REVS IT SEVERELY ENGAGES INTO GEAR WITH A LOUD BANG AND JOLTS THE ENTIRE VEHICLE. THIS HAS HAPPENED 3 TIMES AND IS GOING IN TO DEALERSHIP IN 4 DAYS. VEHICLE HAS 4473 MILES ON IT. VEHICLE ALSO HAS SEVERAL OTHER SEVERE ELECTRICAL ISSUES BUT AFTER EXHAUSTIVE PROCEDURE TO HAVE GM REPLACE OR BUY BACK VEHICLE THEY HAVE REFUSED. THIS IS MY FOURTH TAHOE AND WILL BE MY LAST. A LOYAL TAHOE OWNER FOR A LONG TIME AND THE NEW ONE IS THE WORSE. TERRIBLE CUSTOMER SERVICE FOR A VEHICLE OF OVER $77,000 AND LESS THAN 5000 MILES ON IT.
Mfg Campaign: 10862760
Recall Date: May 3, 2016
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Corrective Action:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Additional Notes:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Mfg Campaign: 10855678
Recall Date: Apr 15, 2016
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Corrective Action:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Additional Notes:
LEFT FRONT VIBRATION, SHAKE AT ALL SPEEDS WHEN PULLING A TRAILER. CAN BE REPRODUCED BY PLACING TWO 60# SAND BAGS IN REAR CARGO AREA
Mfg Campaign: 10855678
Recall Date: Apr 15, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TRAVELING ON THE PA TURNPIKE 3/31/16 APPRX.3:00 PM, I EXPERIENCED TOTAL TRANSMISSION FAILURE. ONLY AFTER SEEING SMOKE EMITTING FROM THE VEHICLE, WOULD THE HEAVY TRAFFIC ALLOW ME TO PULL TO THE SHOULDER. I PUT THE TRANS INTO PARK AND BACK INTO DRIVE, ALLOWING ME TO MOVE APPX 100 YARDS TO A SAFER PULL OFF. THE VEHICLE IS AT THE DEALER AND GM HAS BEEN CONTACTED CASE # 8-1908837872. NO FURTHER CONTACT BY ME TO GM, OR FROM GM TO ME.
Corrective Action:
WHILE TRAVELING ON THE PA TURNPIKE 3/31/16 APPRX.3:00 PM, I EXPERIENCED TOTAL TRANSMISSION FAILURE. ONLY AFTER SEEING SMOKE EMITTING FROM THE VEHICLE, WOULD THE HEAVY TRAFFIC ALLOW ME TO PULL TO THE SHOULDER. I PUT THE TRANS INTO PARK AND BACK INTO DRIVE, ALLOWING ME TO MOVE APPX 100 YARDS TO A SAFER PULL OFF. THE VEHICLE IS AT THE DEALER AND GM HAS BEEN CONTACTED CASE # 8-1908837872. NO FURTHER CONTACT BY ME TO GM, OR FROM GM TO ME.
Additional Notes:
WHILE TRAVELING ON THE PA TURNPIKE 3/31/16 APPRX.3:00 PM, I EXPERIENCED TOTAL TRANSMISSION FAILURE. ONLY AFTER SEEING SMOKE EMITTING FROM THE VEHICLE, WOULD THE HEAVY TRAFFIC ALLOW ME TO PULL TO THE SHOULDER. I PUT THE TRANS INTO PARK AND BACK INTO DRIVE, ALLOWING ME TO MOVE APPX 100 YARDS TO A SAFER PULL OFF. THE VEHICLE IS AT THE DEALER AND GM HAS BEEN CONTACTED CASE # 8-1908837872. NO FURTHER CONTACT BY ME TO GM, OR FROM GM TO ME.
Mfg Campaign: 10853482
Recall Date: Apr 5, 2016
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING, DRIVER AND PASSENGERS GET SEVERE HEADACHES, DIZZINESS, AND DISORIENTATION. THE CAR ALSO VIBRATES QUITE A BIT. THE PRESSURE INSIDE THE CABIN CAN BE FELT UPON TURNING ON THE VEHICLE, AND OPENING THE WINDOWS DOES NOT HELP. THE SENSATION ALMOST FEELS MAGNETIC. THE ORIGINAL TIRES FAILED A ROAD BALANCE TEST AND WERE REPLACED. THIS DID NOT HELP THE ISSUE.
Corrective Action:
WHEN DRIVING, DRIVER AND PASSENGERS GET SEVERE HEADACHES, DIZZINESS, AND DISORIENTATION. THE CAR ALSO VIBRATES QUITE A BIT. THE PRESSURE INSIDE THE CABIN CAN BE FELT UPON TURNING ON THE VEHICLE, AND OPENING THE WINDOWS DOES NOT HELP. THE SENSATION ALMOST FEELS MAGNETIC. THE ORIGINAL TIRES FAILED A ROAD BALANCE TEST AND WERE REPLACED. THIS DID NOT HELP THE ISSUE.
Additional Notes:
WHEN DRIVING, DRIVER AND PASSENGERS GET SEVERE HEADACHES, DIZZINESS, AND DISORIENTATION. THE CAR ALSO VIBRATES QUITE A BIT. THE PRESSURE INSIDE THE CABIN CAN BE FELT UPON TURNING ON THE VEHICLE, AND OPENING THE WINDOWS DOES NOT HELP. THE SENSATION ALMOST FEELS MAGNETIC. THE ORIGINAL TIRES FAILED A ROAD BALANCE TEST AND WERE REPLACED. THIS DID NOT HELP THE ISSUE.
Mfg Campaign: 10852105
Recall Date: Mar 28, 2016
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