Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Corrective Action:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Additional Notes:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Mfg Campaign: 11372671
Recall Date: Nov 2, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Corrective Action:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Additional Notes:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Mfg Campaign: 11372671
Recall Date: Nov 2, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Corrective Action:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Additional Notes:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Mfg Campaign: 11365843
Recall Date: Oct 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Corrective Action:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Additional Notes:
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Mfg Campaign: 11365843
Recall Date: Oct 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME.
Corrective Action:
BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME.
Additional Notes:
BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME.
Mfg Campaign: 11365199
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Corrective Action:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Additional Notes:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Mfg Campaign: 11363932
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Corrective Action:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Additional Notes:
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Mfg Campaign: 11363932
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Corrective Action:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Additional Notes:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Mfg Campaign: 11363811
Recall Date: Oct 11, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Corrective Action:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Additional Notes:
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Mfg Campaign: 11363811
Recall Date: Oct 11, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE
Corrective Action:
HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE
Additional Notes:
HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE
Mfg Campaign: 11363601
Recall Date: Oct 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Corrective Action:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Additional Notes:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Mfg Campaign: 11363144
Recall Date: Oct 7, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Corrective Action:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Additional Notes:
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Mfg Campaign: 11363144
Recall Date: Oct 7, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN.
Corrective Action:
WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN.
Additional Notes:
WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN.
Mfg Campaign: 11363011
Recall Date: Oct 6, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM.
Corrective Action:
THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM.
Additional Notes:
THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM.
Mfg Campaign: 11362658
Recall Date: Oct 4, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA
Corrective Action:
AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA
Additional Notes:
AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA
Mfg Campaign: 11361587
Recall Date: Sep 28, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11360910
Recall Date: Sep 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!!
Corrective Action:
WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!!
Additional Notes:
WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!!
Mfg Campaign: 11355567
Recall Date: Sep 17, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Mfg Campaign: 11354130
Recall Date: Sep 10, 2020
General Motors, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Mfg Campaign: 11354130
Recall Date: Sep 10, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT.
Corrective Action:
THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT.
Additional Notes:
THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT.
Mfg Campaign: 11353746
Recall Date: Sep 8, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury