Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS TRUCK IS 2 MONTHS OLD AND ONLY HAS 2300 MILES ON IT. ON SUNDAY 12/27, THE TRUCK WOULD NOT START. ALL DASH PANEL AND LIGHT INDICATOR WARNINGS CAME ON INCLUDING 4 WHEEL DRIVE ASSIST FAILURE, BRAKE SYSTEM FAILURE, TPS FAILURE, CHECK ENGINE, BATTERY ERROR, ETC. AFTER JUMP STARTING THE BATTERY, THE TRUCK TURNED ON BUT THE CHECK ENGINE LIGHT STAYED ON ALL DAY. ON MONDAY 12/28, THE TRUCK DID NOT START AGAIN HOWEVER, THIS TIME, NO INDICATOR LIGHTS, DASH PANEL OR ANYTHING CAME ON AND I WAS ALSO UNABLE TO EVEN LOCK THE TRUCK. IT WAS TOWED TO THE DEALERSHIP AND AFTER 2 DAYS THEY STILL HAVE NOT FOUND THE PROBLEM WITH THE TRUCK ALTHOUGH THEY HAVE INDICATED THERE IS A CLEAR PROBLEM. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP.
Corrective Action:
THIS TRUCK IS 2 MONTHS OLD AND ONLY HAS 2300 MILES ON IT. ON SUNDAY 12/27, THE TRUCK WOULD NOT START. ALL DASH PANEL AND LIGHT INDICATOR WARNINGS CAME ON INCLUDING 4 WHEEL DRIVE ASSIST FAILURE, BRAKE SYSTEM FAILURE, TPS FAILURE, CHECK ENGINE, BATTERY ERROR, ETC. AFTER JUMP STARTING THE BATTERY, THE TRUCK TURNED ON BUT THE CHECK ENGINE LIGHT STAYED ON ALL DAY. ON MONDAY 12/28, THE TRUCK DID NOT START AGAIN HOWEVER, THIS TIME, NO INDICATOR LIGHTS, DASH PANEL OR ANYTHING CAME ON AND I WAS ALSO UNABLE TO EVEN LOCK THE TRUCK. IT WAS TOWED TO THE DEALERSHIP AND AFTER 2 DAYS THEY STILL HAVE NOT FOUND THE PROBLEM WITH THE TRUCK ALTHOUGH THEY HAVE INDICATED THERE IS A CLEAR PROBLEM. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP.
Additional Notes:
THIS TRUCK IS 2 MONTHS OLD AND ONLY HAS 2300 MILES ON IT. ON SUNDAY 12/27, THE TRUCK WOULD NOT START. ALL DASH PANEL AND LIGHT INDICATOR WARNINGS CAME ON INCLUDING 4 WHEEL DRIVE ASSIST FAILURE, BRAKE SYSTEM FAILURE, TPS FAILURE, CHECK ENGINE, BATTERY ERROR, ETC. AFTER JUMP STARTING THE BATTERY, THE TRUCK TURNED ON BUT THE CHECK ENGINE LIGHT STAYED ON ALL DAY. ON MONDAY 12/28, THE TRUCK DID NOT START AGAIN HOWEVER, THIS TIME, NO INDICATOR LIGHTS, DASH PANEL OR ANYTHING CAME ON AND I WAS ALSO UNABLE TO EVEN LOCK THE TRUCK. IT WAS TOWED TO THE DEALERSHIP AND AFTER 2 DAYS THEY STILL HAVE NOT FOUND THE PROBLEM WITH THE TRUCK ALTHOUGH THEY HAVE INDICATED THERE IS A CLEAR PROBLEM. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP.
Mfg Campaign: 11385569
Recall Date: Dec 30, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DROVE TO WORK NO ISSUES NO LIGHTS AFTER WORK I START THE TRUCK CHECK ENGINE LIGHT IS ON SERVICE EBRAKE LIGHT IS ON AND THE EBRAKE LIGHT IS FLASHING TRUCK WILL NOT MOVE EBRAKE IS STUCK ON AND I DID NOT SET THE BRAKE WHEN I PARKED
Corrective Action:
DROVE TO WORK NO ISSUES NO LIGHTS AFTER WORK I START THE TRUCK CHECK ENGINE LIGHT IS ON SERVICE EBRAKE LIGHT IS ON AND THE EBRAKE LIGHT IS FLASHING TRUCK WILL NOT MOVE EBRAKE IS STUCK ON AND I DID NOT SET THE BRAKE WHEN I PARKED
Additional Notes:
DROVE TO WORK NO ISSUES NO LIGHTS AFTER WORK I START THE TRUCK CHECK ENGINE LIGHT IS ON SERVICE EBRAKE LIGHT IS ON AND THE EBRAKE LIGHT IS FLASHING TRUCK WILL NOT MOVE EBRAKE IS STUCK ON AND I DID NOT SET THE BRAKE WHEN I PARKED
Mfg Campaign: 11384134
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 55 MPH DOWNHILL, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC (325 OVERLAND AVE, BURLEY, ID 83318) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. ## VIN PASSED ## CHEVROLET 2020 SILVERADO ##
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 55 MPH DOWNHILL, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC (325 OVERLAND AVE, BURLEY, ID 83318) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. ## VIN PASSED ## CHEVROLET 2020 SILVERADO ##
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 55 MPH DOWNHILL, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC (325 OVERLAND AVE, BURLEY, ID 83318) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. ## VIN PASSED ## CHEVROLET 2020 SILVERADO ##
Mfg Campaign: 11383820
Recall Date: Dec 16, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Corrective Action:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Additional Notes:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Mfg Campaign: 11383399
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Corrective Action:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Additional Notes:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Mfg Campaign: 11383399
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Corrective Action:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Additional Notes:
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Mfg Campaign: 11383399
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.
Corrective Action:
DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.
Additional Notes:
DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.
Mfg Campaign: 11383220
Recall Date: Dec 13, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Corrective Action:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Additional Notes:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Mfg Campaign: 11378629
Recall Date: Dec 9, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Corrective Action:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Additional Notes:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Mfg Campaign: 11378629
Recall Date: Dec 9, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Corrective Action:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Additional Notes:
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Mfg Campaign: 11378629
Recall Date: Dec 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE.
Corrective Action:
IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE.
Additional Notes:
IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE.
Mfg Campaign: 11378663
Recall Date: Dec 9, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED.
Corrective Action:
MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED.
Additional Notes:
MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED.
Mfg Campaign: 11378377
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Corrective Action:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Additional Notes:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Mfg Campaign: 11377565
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Corrective Action:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Additional Notes:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Mfg Campaign: 11377565
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Corrective Action:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Additional Notes:
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Mfg Campaign: 11377565
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Corrective Action:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Additional Notes:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Mfg Campaign: 11375293
Recall Date: Nov 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Corrective Action:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Additional Notes:
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Mfg Campaign: 11375293
Recall Date: Nov 18, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER?
Corrective Action:
WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER?
Additional Notes:
WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER?
Mfg Campaign: 11374057
Recall Date: Nov 10, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS.
Corrective Action:
THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS.
Additional Notes:
THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS.
Mfg Campaign: 11373477
Recall Date: Nov 6, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Corrective Action:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Additional Notes:
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Mfg Campaign: 11372671
Recall Date: Nov 2, 2020
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Valencia, CA • 36 yrs
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