Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: N252497020
Recall Date: Mar 20, 2025
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: N182182760
Recall Date: Feb 7, 2019
Consumer Complaints
38 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THE CUE ON MY CADILLAC 2018 ATS JUST STOP WORKING , I SEARCHED ONLINE AND FOUND OUT MILLIONS ,OF CADILLAC OWNERS CUE HAS STOPPED WORKING. MY CAR ONLY HAS 60,000 MILES, I GOT IT NEW IN 2018 JUNE. PLEASE HELP US WITH THIS PROBLEM. MY NAME IS[XXX] ,EMAIL ADDRESS [XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11377074
Recall Date: Nov 30, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Corrective Action:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Additional Notes:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Mfg Campaign: 11256917
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Corrective Action:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Additional Notes:
THE FUEL LEVEL GAUGE DROPS TO E. THE TOUCH SCREEN DISPLAY DOES NOT WORK AT TIMES YOU HAVE TO TURN OFF THE CAR TO GET IT TO WORK.
Mfg Campaign: 11256917
Recall Date: Sep 20, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT MAJOR INTERSECTION WAS AT A STOP RED LIGHT. BEGAN ACCELERATING VEHICLE STALLED AND THE LIGHT ENGINE TURNED ON, TRANSMISSION STUCK AT FIRST GEAR AND WOULD NOT ACCELERATE ABOVE 20MPH. THIS HAPPENED AS I TRIED PASSING A VEHICLE IN FRONT TO LATER MAKE A TURN. THE CAR HAS HAD THIS ISSUE SEVERAL TIMES. REPORTED TO CADILLAC THEY ASKED THAT I REPORT AS A LEMON MEANWHILE THIS IS A LEASE VEHICLE.
Corrective Action:
AT MAJOR INTERSECTION WAS AT A STOP RED LIGHT. BEGAN ACCELERATING VEHICLE STALLED AND THE LIGHT ENGINE TURNED ON, TRANSMISSION STUCK AT FIRST GEAR AND WOULD NOT ACCELERATE ABOVE 20MPH. THIS HAPPENED AS I TRIED PASSING A VEHICLE IN FRONT TO LATER MAKE A TURN. THE CAR HAS HAD THIS ISSUE SEVERAL TIMES. REPORTED TO CADILLAC THEY ASKED THAT I REPORT AS A LEMON MEANWHILE THIS IS A LEASE VEHICLE.
Additional Notes:
AT MAJOR INTERSECTION WAS AT A STOP RED LIGHT. BEGAN ACCELERATING VEHICLE STALLED AND THE LIGHT ENGINE TURNED ON, TRANSMISSION STUCK AT FIRST GEAR AND WOULD NOT ACCELERATE ABOVE 20MPH. THIS HAPPENED AS I TRIED PASSING A VEHICLE IN FRONT TO LATER MAKE A TURN. THE CAR HAS HAD THIS ISSUE SEVERAL TIMES. REPORTED TO CADILLAC THEY ASKED THAT I REPORT AS A LEMON MEANWHILE THIS IS A LEASE VEHICLE.
Mfg Campaign: 11252803
Recall Date: Sep 2, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.
Corrective Action:
TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.
Additional Notes:
TRANSMISSION SHUDDERS ON LIGHT ACCELERATION (WORST AT AROUND 50 MPH) GENERAL ACCELERATION FEELS SIMILAR TO AN ENGINE MISFIRE WITH INTERMITTENT DROPS IN POWER. SOME TIMES TRANSMISSION CAN SHIFT HARD AND HAVE A BANG, JARRING FEELING.
Mfg Campaign: 11242834
Recall Date: Aug 9, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. AN APPOINTMENT WAS SCHEDULED WITH DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2020). THE DEALER INDICATED THAT THE PART WAS ORDERED AND AVAILABLE; HOWEVER, ANOTHER UNKNOWN DEALER STATED OTHERWISE. THE CONTACT WAS THEN INFORMED BY DUTTON MOTOR COMPANY THAT THE PART HAD TO BE ORDERED AND IT COULD BE AN ADDITIONAL TWO WEEKS BEFORE IT ARRIVED. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. AN APPOINTMENT WAS SCHEDULED WITH DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2020). THE DEALER INDICATED THAT THE PART WAS ORDERED AND AVAILABLE; HOWEVER, ANOTHER UNKNOWN DEALER STATED OTHERWISE. THE CONTACT WAS THEN INFORMED BY DUTTON MOTOR COMPANY THAT THE PART HAD TO BE ORDERED AND IT COULD BE AN ADDITIONAL TWO WEEKS BEFORE IT ARRIVED. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. AN APPOINTMENT WAS SCHEDULED WITH DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2020). THE DEALER INDICATED THAT THE PART WAS ORDERED AND AVAILABLE; HOWEVER, ANOTHER UNKNOWN DEALER STATED OTHERWISE. THE CONTACT WAS THEN INFORMED BY DUTTON MOTOR COMPANY THAT THE PART HAD TO BE ORDERED AND IT COULD BE AN ADDITIONAL TWO WEEKS BEFORE IT ARRIVED. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11231340
Recall Date: Jul 12, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11230505
Recall Date: Jul 9, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLICKERED OFF AND ON. WHITES CHEVROLET BUICK GMC CADILLAC (173 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252) 507-0374) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER WAS CONTACTED MORE THAN ONCE, BUT COULD NOT SCHEDULE A TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11230505
Recall Date: Jul 9, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MY POWER STEERING STOPS WORKING SEVERAL TIMES A DAY AT LEAST 4-5 DAYS A WEEK. THIS IS VERY DANGEROUS, AS I CAN NOT TURN THE VEHICLE WITHOUT USING ALL OF MY UPPER BODY STRENGTH. THIS HAS HAPPENED TO ME SEVERAL TIMES WHILE DRIVING 70 MPH DOWN THE HIGHWAY AND IN DOWNTOWN CHICAGO TRAFFIC. I FEAR FOR MY SAFETY AND CADILLAC WILL NOT DO ANYTHING TO FIX THIS. I HAVE CONTACT MY CADILLAC DEALER AND CADILLAC DIRECTLY. I WOULD LIKE MY VEHICLE PURCHASED BACK FROM ME. I CAN NOT CONTINUE TO DRIVE THIS VEHICLE AND FEEL SAFE.
Corrective Action:
MY POWER STEERING STOPS WORKING SEVERAL TIMES A DAY AT LEAST 4-5 DAYS A WEEK. THIS IS VERY DANGEROUS, AS I CAN NOT TURN THE VEHICLE WITHOUT USING ALL OF MY UPPER BODY STRENGTH. THIS HAS HAPPENED TO ME SEVERAL TIMES WHILE DRIVING 70 MPH DOWN THE HIGHWAY AND IN DOWNTOWN CHICAGO TRAFFIC. I FEAR FOR MY SAFETY AND CADILLAC WILL NOT DO ANYTHING TO FIX THIS. I HAVE CONTACT MY CADILLAC DEALER AND CADILLAC DIRECTLY. I WOULD LIKE MY VEHICLE PURCHASED BACK FROM ME. I CAN NOT CONTINUE TO DRIVE THIS VEHICLE AND FEEL SAFE.
Additional Notes:
MY POWER STEERING STOPS WORKING SEVERAL TIMES A DAY AT LEAST 4-5 DAYS A WEEK. THIS IS VERY DANGEROUS, AS I CAN NOT TURN THE VEHICLE WITHOUT USING ALL OF MY UPPER BODY STRENGTH. THIS HAS HAPPENED TO ME SEVERAL TIMES WHILE DRIVING 70 MPH DOWN THE HIGHWAY AND IN DOWNTOWN CHICAGO TRAFFIC. I FEAR FOR MY SAFETY AND CADILLAC WILL NOT DO ANYTHING TO FIX THIS. I HAVE CONTACT MY CADILLAC DEALER AND CADILLAC DIRECTLY. I WOULD LIKE MY VEHICLE PURCHASED BACK FROM ME. I CAN NOT CONTINUE TO DRIVE THIS VEHICLE AND FEEL SAFE.
Mfg Campaign: 11220920
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND REPAIR PART WITHIN A REASONABLE TIME FRAME AS THE STEERING WHEEL HAD BEGAN SEIZING CAUSING THE RISK OF A POTENTIAL CRASH FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER(S) ED MORSE CADILLAC DELRAY BEACH2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, (877) 606-6291 AND ED MORSE CADILLAC DELRAY BEACH, 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, 1-(877) 606-6291 WAS UNABLE TO DETERMINE WHEN THEY MAY BE ABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. NO LOANER VEHICLE OPTION WAS PROVIDED AND THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL REPAIR PARTS CONCERN TO DETERMINE THE GUIDELINES TO SERVICE THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND REPAIR PART WITHIN A REASONABLE TIME FRAME AS THE STEERING WHEEL HAD BEGAN SEIZING CAUSING THE RISK OF A POTENTIAL CRASH FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER(S) ED MORSE CADILLAC DELRAY BEACH2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, (877) 606-6291 AND ED MORSE CADILLAC DELRAY BEACH, 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, 1-(877) 606-6291 WAS UNABLE TO DETERMINE WHEN THEY MAY BE ABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. NO LOANER VEHICLE OPTION WAS PROVIDED AND THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL REPAIR PARTS CONCERN TO DETERMINE THE GUIDELINES TO SERVICE THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND REPAIR PART WITHIN A REASONABLE TIME FRAME AS THE STEERING WHEEL HAD BEGAN SEIZING CAUSING THE RISK OF A POTENTIAL CRASH FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE DEALER(S) ED MORSE CADILLAC DELRAY BEACH2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, (877) 606-6291 AND ED MORSE CADILLAC DELRAY BEACH, 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483, 1-(877) 606-6291 WAS UNABLE TO DETERMINE WHEN THEY MAY BE ABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. NO LOANER VEHICLE OPTION WAS PROVIDED AND THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL REPAIR PARTS CONCERN TO DETERMINE THE GUIDELINES TO SERVICE THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11207493
Recall Date: May 14, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF LAS VEGAS (LOCATED AT 5185 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 900-0132) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WOULD RECEIVE ANOTHER NOTICE WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF LAS VEGAS (LOCATED AT 5185 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 900-0132) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WOULD RECEIVE ANOTHER NOTICE WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF LAS VEGAS (LOCATED AT 5185 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 900-0132) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WOULD RECEIVE ANOTHER NOTICE WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11205379
Recall Date: May 2, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CADILLAC OF BELLEVUE (600 116TH AVE NE, BELLEVUE, WA 98004, (866) 971-3359) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CADILLAC OF BELLEVUE (600 116TH AVE NE, BELLEVUE, WA 98004, (866) 971-3359) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CADILLAC OF BELLEVUE (600 116TH AVE NE, BELLEVUE, WA 98004, (866) 971-3359) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11195638
Recall Date: Apr 11, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE. I AM CONCERNED THOUGH AS THE DOCUMENTATION I HAVE PROVIDED STATES THE FOLLOWING: "A LOSS OF POWER STEERING WHILE DRIVING SLOW SPEEDS OR AROUND CURVES CAN EASILY CAUSE A CRASH".
Corrective Action:
ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE. I AM CONCERNED THOUGH AS THE DOCUMENTATION I HAVE PROVIDED STATES THE FOLLOWING: "A LOSS OF POWER STEERING WHILE DRIVING SLOW SPEEDS OR AROUND CURVES CAN EASILY CAUSE A CRASH".
Additional Notes:
ON 3/17/2019 I RECEIVED NOTIFICATION STATING A RECALL FOR LOSS OF POWER STEERING. I CONTACTED THE DEALERSHIP, AND THEY CONCLUDED THAT THERE WAS NO REMEDY AVAILABLE. I CONTACTED GM AND WAS TOLD THERE WAS NO REMEDY AVAILABLE AT THIS TIME, AND THAT THIS WAS NOT A SAFETY ISSUE. I AM CONCERNED THOUGH AS THE DOCUMENTATION I HAVE PROVIDED STATES THE FOLLOWING: "A LOSS OF POWER STEERING WHILE DRIVING SLOW SPEEDS OR AROUND CURVES CAN EASILY CAUSE A CRASH".
Mfg Campaign: 11192031
Recall Date: Mar 27, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CADILLAC PORT RICHEY (9921 US-19, PORT RICHEY, FL 34668, (727) 264-0817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CADILLAC PORT RICHEY (9921 US-19, PORT RICHEY, FL 34668, (727) 264-0817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CADILLAC PORT RICHEY (9921 US-19, PORT RICHEY, FL 34668, (727) 264-0817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11184674
Recall Date: Mar 6, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS TO BUY THE CAR BACK BEFORE SOMEBODY IS KILLED OR INJURED A RECALL ON A 2017 SHOULD NOT HAPPEN
Corrective Action:
I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS TO BUY THE CAR BACK BEFORE SOMEBODY IS KILLED OR INJURED A RECALL ON A 2017 SHOULD NOT HAPPEN
Additional Notes:
I HAVE A 2017 CADILLAC ATS AND THE PROBLEM WITH THE POWER STEERING HAS STILL NOT BEEN RESOLVED THIS IS A CRITICAL ISSUE WITH DRIVING AS A 69 YEAR OLD I NOW HAVE BECOME HESITANT TO DRIVE THE CAR NOT ONLY FOR MY SAFETY BUT OTHERS IF THE STEERING FAILS AND I CAUSE AN ACCIDENT I BELIEVE GM NEEDS TO BUY THE CAR BACK BEFORE SOMEBODY IS KILLED OR INJURED A RECALL ON A 2017 SHOULD NOT HAPPEN
Mfg Campaign: 11184166
Recall Date: Mar 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11089664
Recall Date: Apr 23, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CADILLAC ATS. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LES STANFORD CHEVROLET, 21711 MICHIGAN AVE, DEARBORN, MI 48124). THE DEALER DIAGNOSED THE VEHICLE, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11089664
Recall Date: Apr 23, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.
Corrective Action:
UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.
Additional Notes:
UPON BRAKING CAR SHAKES AND MAKES A LOUD NOISE BUT EVENTUALY STOPS. ABOUT 8 DAYS LATER WHILE PARKING THE BRAKES FAILED TO OPERATE RESULTING IN A COLLISION.
Mfg Campaign: 11064482
Recall Date: Jan 23, 2018
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