Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15299
Recall Date: Sep 3, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15568
Recall Date: Jul 24, 2015
Consumer Complaints
37 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11638325
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.
Corrective Action:
When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.
Additional Notes:
When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.
Mfg Campaign: 11633794
Recall Date: Jan 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I’ve only had this vehicle for about 2 years now. I purchased it off of Carvana and had 30 days I could’ve returned the vehicle if there was issues. When I first got it, I noticed the vehicles gas pedal would shutter a tad while going up a hill or at a higher speed like on the highway. It would also jolt a little while taking off but when I took it to the dealership they were saying everything is normal and I believed everything was fine since there was no lights on the dash, it was my first time ever buying a car myself, and I had no reason not to trust them. The vehicle is now at a little less than 85,000 miles and I can’t drive it because of how bad it’s jerking, I did a little more research and come to find out this is a huge issue with GMs vehicles transmissions within that years range however my vehicle in particular isn’t on that list. The CTS and i believe even a few ATS Vs were on there but mine is doing the same exact behaviors as they’re describing. If there’s any way you guys can help me out it would honestly be a blessing
Corrective Action:
I’ve only had this vehicle for about 2 years now. I purchased it off of Carvana and had 30 days I could’ve returned the vehicle if there was issues. When I first got it, I noticed the vehicles gas pedal would shutter a tad while going up a hill or at a higher speed like on the highway. It would also jolt a little while taking off but when I took it to the dealership they were saying everything is normal and I believed everything was fine since there was no lights on the dash, it was my first time ever buying a car myself, and I had no reason not to trust them. The vehicle is now at a little less than 85,000 miles and I can’t drive it because of how bad it’s jerking, I did a little more research and come to find out this is a huge issue with GMs vehicles transmissions within that years range however my vehicle in particular isn’t on that list. The CTS and i believe even a few ATS Vs were on there but mine is doing the same exact behaviors as they’re describing. If there’s any way you guys can help me out it would honestly be a blessing
Additional Notes:
I’ve only had this vehicle for about 2 years now. I purchased it off of Carvana and had 30 days I could’ve returned the vehicle if there was issues. When I first got it, I noticed the vehicles gas pedal would shutter a tad while going up a hill or at a higher speed like on the highway. It would also jolt a little while taking off but when I took it to the dealership they were saying everything is normal and I believed everything was fine since there was no lights on the dash, it was my first time ever buying a car myself, and I had no reason not to trust them. The vehicle is now at a little less than 85,000 miles and I can’t drive it because of how bad it’s jerking, I did a little more research and come to find out this is a huge issue with GMs vehicles transmissions within that years range however my vehicle in particular isn’t on that list. The CTS and i believe even a few ATS Vs were on there but mine is doing the same exact behaviors as they’re describing. If there’s any way you guys can help me out it would honestly be a blessing
Mfg Campaign: 11626993
Recall Date: Nov 23, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11579990
Recall Date: Mar 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Corrective Action:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Additional Notes:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Mfg Campaign: 11575697
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Corrective Action:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Additional Notes:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Mfg Campaign: 11575697
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Corrective Action:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Additional Notes:
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Mfg Campaign: 11575697
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23. After contacting Cadillac, they informed me that this recall was never completed on my vehicle. Cadillac then told me that this recall was expired so it can no longer be completed. They said that the recall expired on 11/30/2020. I was under the impression that recalls do not expire, especially ones that can cause lose of power steering and could lead to collision or injury. Cadillac told me it expired because it was a "Customer Satisfaction Program" recall and not a "Product Safety" recall. I'm confused on how the lose of steering is not a product safety issue. Cadillac is unwilling to fix the recall at this time, even though they have confirmed it had never been completed.
Corrective Action:
Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23. After contacting Cadillac, they informed me that this recall was never completed on my vehicle. Cadillac then told me that this recall was expired so it can no longer be completed. They said that the recall expired on 11/30/2020. I was under the impression that recalls do not expire, especially ones that can cause lose of power steering and could lead to collision or injury. Cadillac told me it expired because it was a "Customer Satisfaction Program" recall and not a "Product Safety" recall. I'm confused on how the lose of steering is not a product safety issue. Cadillac is unwilling to fix the recall at this time, even though they have confirmed it had never been completed.
Additional Notes:
Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23. After contacting Cadillac, they informed me that this recall was never completed on my vehicle. Cadillac then told me that this recall was expired so it can no longer be completed. They said that the recall expired on 11/30/2020. I was under the impression that recalls do not expire, especially ones that can cause lose of power steering and could lead to collision or injury. Cadillac told me it expired because it was a "Customer Satisfaction Program" recall and not a "Product Safety" recall. I'm confused on how the lose of steering is not a product safety issue. Cadillac is unwilling to fix the recall at this time, even though they have confirmed it had never been completed.
Mfg Campaign: 11553393
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall
Corrective Action:
My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall
Additional Notes:
My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall
Mfg Campaign: 11511593
Recall Date: Mar 13, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CUE screen cracked and is unresponsive and now handsfree safety options don't work.
Corrective Action:
CUE screen cracked and is unresponsive and now handsfree safety options don't work.
Additional Notes:
CUE screen cracked and is unresponsive and now handsfree safety options don't work.
Mfg Campaign: 11480821
Recall Date: Aug 23, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
When driving, I accidentaley hit a curb on the front left rim and the side air bags deployed. There was no damage to vehicle other than hitting the rim. I want to know if there is a recall on this or if there has been any other incidents of this kind. The only deployed air bags were the side ones by the windows The front air bags did not deploy. I need answers to why the car deplyed air bags when it was a curb check and no physical damage to the car? Is there any recalls on this?
Corrective Action:
When driving, I accidentaley hit a curb on the front left rim and the side air bags deployed. There was no damage to vehicle other than hitting the rim. I want to know if there is a recall on this or if there has been any other incidents of this kind. The only deployed air bags were the side ones by the windows The front air bags did not deploy. I need answers to why the car deplyed air bags when it was a curb check and no physical damage to the car? Is there any recalls on this?
Additional Notes:
When driving, I accidentaley hit a curb on the front left rim and the side air bags deployed. There was no damage to vehicle other than hitting the rim. I want to know if there is a recall on this or if there has been any other incidents of this kind. The only deployed air bags were the side ones by the windows The front air bags did not deploy. I need answers to why the car deplyed air bags when it was a curb check and no physical damage to the car? Is there any recalls on this?
Mfg Campaign: 11434480
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Corrective Action:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Additional Notes:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Mfg Campaign: 11413323
Recall Date: Apr 22, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Corrective Action:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Additional Notes:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Mfg Campaign: 11413323
Recall Date: Apr 22, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Corrective Action:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Additional Notes:
THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.
Mfg Campaign: 11413323
Recall Date: Apr 22, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DROVE MY CAR ON THE HIGHWAY AND THE BRAKES FAILED. I APPLIED ALL OF MY FORCE TO GET THE CAR TO STOP. THIS IS THE SECOND TIME THE BRAKES FAILED WHILE DRIVING ON THE HIGHWAY IN LESS THAN 14 MONTHS. HAD IT REPAIRED THE FIRST TIME. IT HAD NO BRAKE ASSIST AND A CRACKED PCV VALVE. THE VACUUM PUMP AND HOSE TO BOOSTER WAS REPLACED. 14 MONTHS LATER IT HAPPENED AGAIN.
Corrective Action:
DROVE MY CAR ON THE HIGHWAY AND THE BRAKES FAILED. I APPLIED ALL OF MY FORCE TO GET THE CAR TO STOP. THIS IS THE SECOND TIME THE BRAKES FAILED WHILE DRIVING ON THE HIGHWAY IN LESS THAN 14 MONTHS. HAD IT REPAIRED THE FIRST TIME. IT HAD NO BRAKE ASSIST AND A CRACKED PCV VALVE. THE VACUUM PUMP AND HOSE TO BOOSTER WAS REPLACED. 14 MONTHS LATER IT HAPPENED AGAIN.
Additional Notes:
DROVE MY CAR ON THE HIGHWAY AND THE BRAKES FAILED. I APPLIED ALL OF MY FORCE TO GET THE CAR TO STOP. THIS IS THE SECOND TIME THE BRAKES FAILED WHILE DRIVING ON THE HIGHWAY IN LESS THAN 14 MONTHS. HAD IT REPAIRED THE FIRST TIME. IT HAD NO BRAKE ASSIST AND A CRACKED PCV VALVE. THE VACUUM PUMP AND HOSE TO BOOSTER WAS REPLACED. 14 MONTHS LATER IT HAPPENED AGAIN.
Mfg Campaign: 11397631
Recall Date: Feb 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Corrective Action:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Additional Notes:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Mfg Campaign: 11383582
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Corrective Action:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Additional Notes:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Mfg Campaign: 11383582
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Corrective Action:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Additional Notes:
WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS
Mfg Campaign: 11383582
Recall Date: Dec 15, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE HAS AN ISSUE WITH LOSS OF POWER STEERING. IT HAS HAPPENED AND RETURNED BUT IT GONE OUT TOTALLY NOW AND I BELIEVE IT SHOULD BE PART OF THE CADILLAC POWER STEERING RECALL, BUT MY VIN IS NOT LISTED AS VEHICLE THAT IS AFFECTED.
Corrective Action:
THE VEHICLE HAS AN ISSUE WITH LOSS OF POWER STEERING. IT HAS HAPPENED AND RETURNED BUT IT GONE OUT TOTALLY NOW AND I BELIEVE IT SHOULD BE PART OF THE CADILLAC POWER STEERING RECALL, BUT MY VIN IS NOT LISTED AS VEHICLE THAT IS AFFECTED.
Additional Notes:
THE VEHICLE HAS AN ISSUE WITH LOSS OF POWER STEERING. IT HAS HAPPENED AND RETURNED BUT IT GONE OUT TOTALLY NOW AND I BELIEVE IT SHOULD BE PART OF THE CADILLAC POWER STEERING RECALL, BUT MY VIN IS NOT LISTED AS VEHICLE THAT IS AFFECTED.
Mfg Campaign: 11372540
Recall Date: Nov 1, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.
Corrective Action:
THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.
Additional Notes:
THE RADIO SCREEN IS CRACKING FROM THE INSIDE OF THE SCREEN I'M GETTING A SPIDERWEB EFFECT THAT IS NOT ALLOWING ME TO SEE THE SCREEN. CAN'T SEE THE SPEED OF MY AC FAN BECASUE I CAN'T SEE THE SCREEN, CAN'T CHANGE TO BLUETOOTH BECAUSE I CAN'T SEE THE SCREEN, CAN'T USE MY NAVIGATION SYSTEM THAT I PAID EXTRA FOR BECAUSE I CAN'T SEE THE SCREEN DUE TO THE SPIDERWEB EFFECT. THIS IS A DEFECT AS I HAVE USED THE RADIO UNDER NORMAL USE AND IT SHOULD NOT CRACK FROM THE INSIDE. I CAN'T USE ANY OF THE RADIO FEATURES DUE TO THIS ISSUE.
Mfg Campaign: 11348530
Recall Date: Aug 11, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury