Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 29, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and X4, and 2021 X4 xDrive30i vehicles. The inlet check valve weld may fail, allowing the filling pipe to separate from the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 24, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 18, 2020
Consumer Complaints
85 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sirrus XM Advertising pops up in the middle of the speedometer and stays there. Blocks vision of speedometer. Big Blue square comes on at night distracting driver. Several internet posts and complaints advise that it comes on blocking the rear camera vision. Contacted Sirrus they say they cant do anything about it, it is built into the car. Contacted BMW and their "Genius" squad they don't know how to get rid of it. I see postings of other car brands having the same complaint. Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want. Besides the safety factor. This is an invasion of privacy and none requested solicitation. Please look into this.
Corrective Action:
Sirrus XM Advertising pops up in the middle of the speedometer and stays there. Blocks vision of speedometer. Big Blue square comes on at night distracting driver. Several internet posts and complaints advise that it comes on blocking the rear camera vision. Contacted Sirrus they say they cant do anything about it, it is built into the car. Contacted BMW and their "Genius" squad they don't know how to get rid of it. I see postings of other car brands having the same complaint. Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want. Besides the safety factor. This is an invasion of privacy and none requested solicitation. Please look into this.
Additional Notes:
Sirrus XM Advertising pops up in the middle of the speedometer and stays there. Blocks vision of speedometer. Big Blue square comes on at night distracting driver. Several internet posts and complaints advise that it comes on blocking the rear camera vision. Contacted Sirrus they say they cant do anything about it, it is built into the car. Contacted BMW and their "Genius" squad they don't know how to get rid of it. I see postings of other car brands having the same complaint. Consumers don't spend $70.000.00 for a vehicle to be solicited for a service that they don't want. Besides the safety factor. This is an invasion of privacy and none requested solicitation. Please look into this.
Mfg Campaign: 11556036
Recall Date: Nov 20, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on a highway with occasional traffic lights, my 2021 X3 Plugin hybrid's sunroof's from glass cracked with a loud bang. I had it closed and the sun shade part also was closed. The loud bank also felt like an impact on my head and I felt in a bit of a shock like the time I was hit from behind with a shock and having to think. I first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. After checking the tires I noticed something on the roof. The glass was cracked and deformed in an upward direction. It was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. In safety, the loud shock caused a brief distraction on a highway going at least 50 MPH. Also if the sun shade was open some of the glass could have fallen on me. I searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. I did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. I mobile detailer helped clean up the glass so I can drive on and able to take it to the dealer.
Corrective Action:
Driving on a highway with occasional traffic lights, my 2021 X3 Plugin hybrid's sunroof's from glass cracked with a loud bang. I had it closed and the sun shade part also was closed. The loud bank also felt like an impact on my head and I felt in a bit of a shock like the time I was hit from behind with a shock and having to think. I first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. After checking the tires I noticed something on the roof. The glass was cracked and deformed in an upward direction. It was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. In safety, the loud shock caused a brief distraction on a highway going at least 50 MPH. Also if the sun shade was open some of the glass could have fallen on me. I searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. I did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. I mobile detailer helped clean up the glass so I can drive on and able to take it to the dealer.
Additional Notes:
Driving on a highway with occasional traffic lights, my 2021 X3 Plugin hybrid's sunroof's from glass cracked with a loud bang. I had it closed and the sun shade part also was closed. The loud bank also felt like an impact on my head and I felt in a bit of a shock like the time I was hit from behind with a shock and having to think. I first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. After checking the tires I noticed something on the roof. The glass was cracked and deformed in an upward direction. It was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. In safety, the loud shock caused a brief distraction on a highway going at least 50 MPH. Also if the sun shade was open some of the glass could have fallen on me. I searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. I did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. I mobile detailer helped clean up the glass so I can drive on and able to take it to the dealer.
Mfg Campaign: 11554345
Recall Date: Nov 9, 2023
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.
Corrective Action:
The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.
Additional Notes:
The contact owns a 2021 BMW X3. The contact stated while driving approximately 3 MPH, and slowing to park the vehicle, the vehicle independently accelerated. The contact stated the brake pedal was depressed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was 28,307.
Mfg Campaign: 11550565
Recall Date: Oct 18, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sun roof glass shattered while driving
Corrective Action:
Sun roof glass shattered while driving
Additional Notes:
Sun roof glass shattered while driving
Mfg Campaign: 11546822
Recall Date: Sep 27, 2023
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
Both front end tie-rods had to be replaced at 28000 miles. They were making a loud popping noise when steering the vehicle on uneven pavement. The bushings on the tie-rods were worn out and could have failed at any time, resulting in a complete loss of steering control. The vehicle has not been in any accidents or received any damage to wheels and/or tires from hitting any curbs or potholes. In my opinion, this is a dangerous condition which warrants additional investigation. The repair / replacement was performed at the auto dealership where the vehicle was purchased new in April 2021.
Corrective Action:
Both front end tie-rods had to be replaced at 28000 miles. They were making a loud popping noise when steering the vehicle on uneven pavement. The bushings on the tie-rods were worn out and could have failed at any time, resulting in a complete loss of steering control. The vehicle has not been in any accidents or received any damage to wheels and/or tires from hitting any curbs or potholes. In my opinion, this is a dangerous condition which warrants additional investigation. The repair / replacement was performed at the auto dealership where the vehicle was purchased new in April 2021.
Additional Notes:
Both front end tie-rods had to be replaced at 28000 miles. They were making a loud popping noise when steering the vehicle on uneven pavement. The bushings on the tie-rods were worn out and could have failed at any time, resulting in a complete loss of steering control. The vehicle has not been in any accidents or received any damage to wheels and/or tires from hitting any curbs or potholes. In my opinion, this is a dangerous condition which warrants additional investigation. The repair / replacement was performed at the auto dealership where the vehicle was purchased new in April 2021.
Mfg Campaign: 11541760
Recall Date: Aug 30, 2023
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Corrective Action:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Additional Notes:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Mfg Campaign: 11537884
Recall Date: Aug 11, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Corrective Action:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Additional Notes:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Mfg Campaign: 11537884
Recall Date: Aug 11, 2023
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Corrective Action:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Additional Notes:
I was driving down the street from my home and I slowed down turned right and my car was out of control I steered to the curb. I got out and saw that the tire had blown-up and a large piece of the tire which was cut in half was on the ground. I couldn’t drive the car I called a tow truck driver who was there within 30 min he towed my car to BMW. It hasn’t been fully inspected I am waiting for USAA to inspect with Spectrum collision. Several people from the collision company have said it may be a tire failure.
Mfg Campaign: 11537884
Recall Date: Aug 11, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Severe clunk while in reverse probably coming from rear differential
Corrective Action:
Severe clunk while in reverse probably coming from rear differential
Additional Notes:
Severe clunk while in reverse probably coming from rear differential
Mfg Campaign: 11534701
Recall Date: Jul 26, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The BMW X3 went in for a recall to reprogram the DME. After updating the DME software by BMW the DME was no longer talking to other modules. The BMW Assistant Service Manager said and I quote him "IT'S A KNOWN ISSUE WITHOUT A FIX". I ask for clarification and I was told that there were some 100 modules or so that are in the car and that they now no longer reliably talked with other modules as a result of the updating the DME recall software. I was given one example by BMW of possible implications to modules not talking to each other where BMW was not sure if the airbag was getting correct information. BMW when on to say they were not sure what exactly was and was not affected but they considered it now a safety issue. They have had our BMW X3 since February 7th, 2023 after numerous fix attempts. As of today that would be 101 days at the BMW service department. BMW also said there were other BMWs with the same issue. Bottom line BMW treated the issue as a safety issue. Again that safety issue was created by a failed updating the DME software module on a recall. There is a dashboard emissions warning light that appears when the hybrid battery is drained. BMW also indicated that they have no idea what the full extent of failed software update, has done. RECALL . PLEASE PERFORM OPEN RECALL FOR THE DME PROGRAMMING, B121221, ADDDED ON 11/14/2022 AT 4:15 BY [XXX] preformed service Acton 12 12 21. defect code 0012690500. labor ops 00 71 240. ···WARRANTY, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The BMW X3 went in for a recall to reprogram the DME. After updating the DME software by BMW the DME was no longer talking to other modules. The BMW Assistant Service Manager said and I quote him "IT'S A KNOWN ISSUE WITHOUT A FIX". I ask for clarification and I was told that there were some 100 modules or so that are in the car and that they now no longer reliably talked with other modules as a result of the updating the DME recall software. I was given one example by BMW of possible implications to modules not talking to each other where BMW was not sure if the airbag was getting correct information. BMW when on to say they were not sure what exactly was and was not affected but they considered it now a safety issue. They have had our BMW X3 since February 7th, 2023 after numerous fix attempts. As of today that would be 101 days at the BMW service department. BMW also said there were other BMWs with the same issue. Bottom line BMW treated the issue as a safety issue. Again that safety issue was created by a failed updating the DME software module on a recall. There is a dashboard emissions warning light that appears when the hybrid battery is drained. BMW also indicated that they have no idea what the full extent of failed software update, has done. RECALL . PLEASE PERFORM OPEN RECALL FOR THE DME PROGRAMMING, B121221, ADDDED ON 11/14/2022 AT 4:15 BY [XXX] preformed service Acton 12 12 21. defect code 0012690500. labor ops 00 71 240. ···WARRANTY, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The BMW X3 went in for a recall to reprogram the DME. After updating the DME software by BMW the DME was no longer talking to other modules. The BMW Assistant Service Manager said and I quote him "IT'S A KNOWN ISSUE WITHOUT A FIX". I ask for clarification and I was told that there were some 100 modules or so that are in the car and that they now no longer reliably talked with other modules as a result of the updating the DME recall software. I was given one example by BMW of possible implications to modules not talking to each other where BMW was not sure if the airbag was getting correct information. BMW when on to say they were not sure what exactly was and was not affected but they considered it now a safety issue. They have had our BMW X3 since February 7th, 2023 after numerous fix attempts. As of today that would be 101 days at the BMW service department. BMW also said there were other BMWs with the same issue. Bottom line BMW treated the issue as a safety issue. Again that safety issue was created by a failed updating the DME software module on a recall. There is a dashboard emissions warning light that appears when the hybrid battery is drained. BMW also indicated that they have no idea what the full extent of failed software update, has done. RECALL . PLEASE PERFORM OPEN RECALL FOR THE DME PROGRAMMING, B121221, ADDDED ON 11/14/2022 AT 4:15 BY [XXX] preformed service Acton 12 12 21. defect code 0012690500. labor ops 00 71 240. ···WARRANTY, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11522586
Recall Date: May 18, 2023
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Corrective Action:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Additional Notes:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Mfg Campaign: 11520483
Recall Date: May 4, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Corrective Action:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Additional Notes:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Mfg Campaign: 11520483
Recall Date: May 4, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Corrective Action:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Additional Notes:
I was slowly pulling into a parking space and as I applied pressure to the brakes, there was no response. In fact the car seemed to rev up and accelerate, jumping the curb and ramming a tree. I was able to steer away from the tree to avoid hitting the center of the front end, but smashing the left front. Even after hitting the tree the car did not slow and I’m trying to pump the brakes, there was no response… I kept going over a grassy area, across a sidewalk and back into the driveway in front of the building, finally the brakes engaged and the car came to a stop. I was then able to pull into another space safely out of the way. I was so lucky it was only 7:15 am and no pedestrians were around and no other vehicles. So I did not hit anyone and did not injure myself.
Mfg Campaign: 11520483
Recall Date: May 4, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Intermittent Check Engine Light with the Plug In Hybrid X3 30e since January 2023. Vehicle has been taken back to BMW 2 times and released back to me without permanent fix. Vehicle as of April 2023 is currently held at dealership for 3rd time still without fix. Each check engine light results in a trip back to the dealership service center because we wouldn't know what is the severity of the issue. My safety is put at risk because a normal drive suddenly becomes worrisome and interrupted at random times and we have to attempt to safely pull over to call roadside assistance. Currently in communication with local dealership and have reached out to BMW Customer Relations without response yet.
Corrective Action:
Intermittent Check Engine Light with the Plug In Hybrid X3 30e since January 2023. Vehicle has been taken back to BMW 2 times and released back to me without permanent fix. Vehicle as of April 2023 is currently held at dealership for 3rd time still without fix. Each check engine light results in a trip back to the dealership service center because we wouldn't know what is the severity of the issue. My safety is put at risk because a normal drive suddenly becomes worrisome and interrupted at random times and we have to attempt to safely pull over to call roadside assistance. Currently in communication with local dealership and have reached out to BMW Customer Relations without response yet.
Additional Notes:
Intermittent Check Engine Light with the Plug In Hybrid X3 30e since January 2023. Vehicle has been taken back to BMW 2 times and released back to me without permanent fix. Vehicle as of April 2023 is currently held at dealership for 3rd time still without fix. Each check engine light results in a trip back to the dealership service center because we wouldn't know what is the severity of the issue. My safety is put at risk because a normal drive suddenly becomes worrisome and interrupted at random times and we have to attempt to safely pull over to call roadside assistance. Currently in communication with local dealership and have reached out to BMW Customer Relations without response yet.
Mfg Campaign: 11518308
Recall Date: Apr 21, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Corrective Action:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Additional Notes:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Mfg Campaign: 11516916
Recall Date: Apr 13, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Corrective Action:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Additional Notes:
Traveling on 2 lane road with no cars around, bright day, 2:30pm about 40mph. Emergency braking beeped twice and immediately slammed on the brakes. Not sure what it thought it saw- tree shadows? The feature was set to medium. If another car was behind us it would have slammed into us. 5th time in 2 years. The dealer just shrugs and says to not set it to high responsiveness. This is a bad defect.
Mfg Campaign: 11516916
Recall Date: Apr 13, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The check engine light is on. We have taken the vehicle to 2 different BMW dealerships and the problem persists. I have contacted BMW of North America and they have not responded. We are hesitant to drive this vehicle since it is unknown why the "check engine" light is on. Thank you.
Corrective Action:
The check engine light is on. We have taken the vehicle to 2 different BMW dealerships and the problem persists. I have contacted BMW of North America and they have not responded. We are hesitant to drive this vehicle since it is unknown why the "check engine" light is on. Thank you.
Additional Notes:
The check engine light is on. We have taken the vehicle to 2 different BMW dealerships and the problem persists. I have contacted BMW of North America and they have not responded. We are hesitant to drive this vehicle since it is unknown why the "check engine" light is on. Thank you.
Mfg Campaign: 11515636
Recall Date: Apr 5, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/7/22 my wife started her 2021 BMW X3 and the instrument panel did not appear. She drove the vehicle to the local BMW dealership. After being told that the reported problem had not been previously reported by any other X3 owner, the dealer tested the vehicle. A scan returned a fault code, B7F8F9 HU-H. A software reset was performed and a test plan was conducted. Test plan directed technician to program vehicle due to unfavorable software. Vehicle was programmed to the latest integration level. Vehicle was test driven to confirm the repair.
Corrective Action:
On 10/7/22 my wife started her 2021 BMW X3 and the instrument panel did not appear. She drove the vehicle to the local BMW dealership. After being told that the reported problem had not been previously reported by any other X3 owner, the dealer tested the vehicle. A scan returned a fault code, B7F8F9 HU-H. A software reset was performed and a test plan was conducted. Test plan directed technician to program vehicle due to unfavorable software. Vehicle was programmed to the latest integration level. Vehicle was test driven to confirm the repair.
Additional Notes:
On 10/7/22 my wife started her 2021 BMW X3 and the instrument panel did not appear. She drove the vehicle to the local BMW dealership. After being told that the reported problem had not been previously reported by any other X3 owner, the dealer tested the vehicle. A scan returned a fault code, B7F8F9 HU-H. A software reset was performed and a test plan was conducted. Test plan directed technician to program vehicle due to unfavorable software. Vehicle was programmed to the latest integration level. Vehicle was test driven to confirm the repair.
Mfg Campaign: 11488519
Recall Date: Oct 9, 2022
Bmw Of North America, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2021 BMW X3. The contact stated that while driving approximately 60 MPH, the sunroof fractured with some pieces of glass detaching from the sunroof assembly. The vehicle was taken to the dealer however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,200.
Corrective Action:
The contact owns a 2021 BMW X3. The contact stated that while driving approximately 60 MPH, the sunroof fractured with some pieces of glass detaching from the sunroof assembly. The vehicle was taken to the dealer however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,200.
Additional Notes:
The contact owns a 2021 BMW X3. The contact stated that while driving approximately 60 MPH, the sunroof fractured with some pieces of glass detaching from the sunroof assembly. The vehicle was taken to the dealer however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,200.
Mfg Campaign: 11462110
Recall Date: Apr 25, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
wHILE DRIVING ON A MICHIGAN EXPRESSWAY 1/28/22 THE SUNROOF EXPLODED NOTHING HIT MY VEHICLE THE SUNROOF CAME CRASHING DOWN IN SMALL PICES AND COULD OF CUT A CHILD OR GOT IN ANYONES EYES PLUSH THE SHOCK OF THE EXPLODING GLASS I CONYACTED THE BME DEALER THEY DID NOT HELP PLUS ACTED LIKED THIS VEVER EVER HAPPEND i CONTACTED BMW USA AND THEY ADVISED HARD TO PROVE IT WAS A DEFECT AND IT MUST OF BEEN OUTSIDE FORCE MY INSUREANCE COMPANY DID INSPECT
Corrective Action:
wHILE DRIVING ON A MICHIGAN EXPRESSWAY 1/28/22 THE SUNROOF EXPLODED NOTHING HIT MY VEHICLE THE SUNROOF CAME CRASHING DOWN IN SMALL PICES AND COULD OF CUT A CHILD OR GOT IN ANYONES EYES PLUSH THE SHOCK OF THE EXPLODING GLASS I CONYACTED THE BME DEALER THEY DID NOT HELP PLUS ACTED LIKED THIS VEVER EVER HAPPEND i CONTACTED BMW USA AND THEY ADVISED HARD TO PROVE IT WAS A DEFECT AND IT MUST OF BEEN OUTSIDE FORCE MY INSUREANCE COMPANY DID INSPECT
Additional Notes:
wHILE DRIVING ON A MICHIGAN EXPRESSWAY 1/28/22 THE SUNROOF EXPLODED NOTHING HIT MY VEHICLE THE SUNROOF CAME CRASHING DOWN IN SMALL PICES AND COULD OF CUT A CHILD OR GOT IN ANYONES EYES PLUSH THE SHOCK OF THE EXPLODING GLASS I CONYACTED THE BME DEALER THEY DID NOT HELP PLUS ACTED LIKED THIS VEVER EVER HAPPEND i CONTACTED BMW USA AND THEY ADVISED HARD TO PROVE IT WAS A DEFECT AND IT MUST OF BEEN OUTSIDE FORCE MY INSUREANCE COMPANY DID INSPECT
Mfg Campaign: 11451640
Recall Date: Feb 12, 2022
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