Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 29, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and X4, and 2021 X4 xDrive30i vehicles. The inlet check valve weld may fail, allowing the filling pipe to separate from the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 24, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 18, 2020
Consumer Complaints
85 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield on my BMW X3 has cracked 3 times and required replacement each time, in the past 3 years. I have owned it 4-1/2 years and driven it less than 35,000 miles. I have only had 3 other cracked windshields in the 58 years I have been driving so I am suspicious about the quality of the BMW glass.
Corrective Action:
The windshield on my BMW X3 has cracked 3 times and required replacement each time, in the past 3 years. I have owned it 4-1/2 years and driven it less than 35,000 miles. I have only had 3 other cracked windshields in the 58 years I have been driving so I am suspicious about the quality of the BMW glass.
Additional Notes:
The windshield on my BMW X3 has cracked 3 times and required replacement each time, in the past 3 years. I have owned it 4-1/2 years and driven it less than 35,000 miles. I have only had 3 other cracked windshields in the 58 years I have been driving so I am suspicious about the quality of the BMW glass.
Mfg Campaign: 11676680
Recall Date: Jul 28, 2025
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle. The vehicle then reversed independently at a high speed and then accelerated again, and collided a second time with the Tesla and then into a BMW several times. The contact, while depressing the brake pedal, the vehicle failed to respond as intended. After accelerating independently, the vehicle came to a complete stop. The contact stated that no air bags deployed. The vehicle was towed was B&D Towing, and the vehicle was then towed to Copart. The contact sustained an injury in her lower back. The contact mentioned the doctor informed her that she sustained whiplash as well. No medical attention was required. No police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed her that they would send someone from BMW to inspect the vehicle. The approximate failure mileage was 57,303.
Corrective Action:
The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle. The vehicle then reversed independently at a high speed and then accelerated again, and collided a second time with the Tesla and then into a BMW several times. The contact, while depressing the brake pedal, the vehicle failed to respond as intended. After accelerating independently, the vehicle came to a complete stop. The contact stated that no air bags deployed. The vehicle was towed was B&D Towing, and the vehicle was then towed to Copart. The contact sustained an injury in her lower back. The contact mentioned the doctor informed her that she sustained whiplash as well. No medical attention was required. No police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed her that they would send someone from BMW to inspect the vehicle. The approximate failure mileage was 57,303.
Additional Notes:
The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle. The vehicle then reversed independently at a high speed and then accelerated again, and collided a second time with the Tesla and then into a BMW several times. The contact, while depressing the brake pedal, the vehicle failed to respond as intended. After accelerating independently, the vehicle came to a complete stop. The contact stated that no air bags deployed. The vehicle was towed was B&D Towing, and the vehicle was then towed to Copart. The contact sustained an injury in her lower back. The contact mentioned the doctor informed her that she sustained whiplash as well. No medical attention was required. No police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed her that they would send someone from BMW to inspect the vehicle. The approximate failure mileage was 57,303.
Mfg Campaign: 11671969
Recall Date: Jul 8, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It has been a long time since this safety recall was issued on this vehicle. I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center. I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner. It should not take this long to implement the repair for this safety issue.
Corrective Action:
It has been a long time since this safety recall was issued on this vehicle. I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center. I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner. It should not take this long to implement the repair for this safety issue.
Additional Notes:
It has been a long time since this safety recall was issued on this vehicle. I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center. I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner. It should not take this long to implement the repair for this safety issue.
Mfg Campaign: 11671753
Recall Date: Jul 7, 2025
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Per the manufacturer, the car requires an oil change every 10,000 miles. However, the engine has a known defect to the manufacturer so that the car only makes it to about 6000 miles before you have to do an oil change. And sometimes the car doesn’t alert you. So your engine could possibly burn up and catch fire. Also, it’s a known issue to them that the back up camera malfunctions suddenly. So it’s really like you don’t have a back up camera at all.
Corrective Action:
Per the manufacturer, the car requires an oil change every 10,000 miles. However, the engine has a known defect to the manufacturer so that the car only makes it to about 6000 miles before you have to do an oil change. And sometimes the car doesn’t alert you. So your engine could possibly burn up and catch fire. Also, it’s a known issue to them that the back up camera malfunctions suddenly. So it’s really like you don’t have a back up camera at all.
Additional Notes:
Per the manufacturer, the car requires an oil change every 10,000 miles. However, the engine has a known defect to the manufacturer so that the car only makes it to about 6000 miles before you have to do an oil change. And sometimes the car doesn’t alert you. So your engine could possibly burn up and catch fire. Also, it’s a known issue to them that the back up camera malfunctions suddenly. So it’s really like you don’t have a back up camera at all.
Mfg Campaign: 11670316
Recall Date: Jun 30, 2025
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Corrective Action:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Additional Notes:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Mfg Campaign: 11663898
Recall Date: May 30, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Corrective Action:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Additional Notes:
The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.
Mfg Campaign: 11663898
Recall Date: May 30, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Constant emergency braking when I’m not near another vehicle.
Corrective Action:
Constant emergency braking when I’m not near another vehicle.
Additional Notes:
Constant emergency braking when I’m not near another vehicle.
Mfg Campaign: 11659861
Recall Date: May 8, 2025
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Constant emergency braking when I’m not near another vehicle.
Corrective Action:
Constant emergency braking when I’m not near another vehicle.
Additional Notes:
Constant emergency braking when I’m not near another vehicle.
Mfg Campaign: 11659861
Recall Date: May 8, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Constant emergency braking when I’m not near another vehicle.
Corrective Action:
Constant emergency braking when I’m not near another vehicle.
Additional Notes:
Constant emergency braking when I’m not near another vehicle.
Mfg Campaign: 11659861
Recall Date: May 8, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
BMW b58 engines have been having issues with oil pumps, common symptoms are the oil level not being able complete above 20%. Which indicates a failing oil pump upon a lot of research it’s a very common issue b58 owners know about, many report having seized engines, low oil pressure warning lights. Lots of complaints have been opened with bmw, with bmws response being to replace oil pump. I have this issue on my car and now have to look into getting the oil pump replaced
Corrective Action:
BMW b58 engines have been having issues with oil pumps, common symptoms are the oil level not being able complete above 20%. Which indicates a failing oil pump upon a lot of research it’s a very common issue b58 owners know about, many report having seized engines, low oil pressure warning lights. Lots of complaints have been opened with bmw, with bmws response being to replace oil pump. I have this issue on my car and now have to look into getting the oil pump replaced
Additional Notes:
BMW b58 engines have been having issues with oil pumps, common symptoms are the oil level not being able complete above 20%. Which indicates a failing oil pump upon a lot of research it’s a very common issue b58 owners know about, many report having seized engines, low oil pressure warning lights. Lots of complaints have been opened with bmw, with bmws response being to replace oil pump. I have this issue on my car and now have to look into getting the oil pump replaced
Mfg Campaign: 11659071
Recall Date: May 5, 2025
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The oil pump failed and needs to be replaced. Yes it is available for inspection. If the pump does not get replaced, the oil will not flow through the car like it's supposed to and the engine could seize up and stop working. My dealership confirmed that the oil pump has failed. Another service center mentioned that it's a common problem with certain BMWs because of the plastic component that they used. Because of the issues, BMW switched to metal but never issued a recall to fix those who still have the plastic component. The first error message I received said that the engine oil level is low and I need to add 2 qts of oil. When I tried to digitally measure the oil levels after oil was added, it wouldn't work. It would load to about 20% and then go back to the initial screen without taking a reading. I didn't realize that was a symptom at the time but the dealership confirmed it. I took it to the dealership within a day of receiving the error message.
Corrective Action:
The oil pump failed and needs to be replaced. Yes it is available for inspection. If the pump does not get replaced, the oil will not flow through the car like it's supposed to and the engine could seize up and stop working. My dealership confirmed that the oil pump has failed. Another service center mentioned that it's a common problem with certain BMWs because of the plastic component that they used. Because of the issues, BMW switched to metal but never issued a recall to fix those who still have the plastic component. The first error message I received said that the engine oil level is low and I need to add 2 qts of oil. When I tried to digitally measure the oil levels after oil was added, it wouldn't work. It would load to about 20% and then go back to the initial screen without taking a reading. I didn't realize that was a symptom at the time but the dealership confirmed it. I took it to the dealership within a day of receiving the error message.
Additional Notes:
The oil pump failed and needs to be replaced. Yes it is available for inspection. If the pump does not get replaced, the oil will not flow through the car like it's supposed to and the engine could seize up and stop working. My dealership confirmed that the oil pump has failed. Another service center mentioned that it's a common problem with certain BMWs because of the plastic component that they used. Because of the issues, BMW switched to metal but never issued a recall to fix those who still have the plastic component. The first error message I received said that the engine oil level is low and I need to add 2 qts of oil. When I tried to digitally measure the oil levels after oil was added, it wouldn't work. It would load to about 20% and then go back to the initial screen without taking a reading. I didn't realize that was a symptom at the time but the dealership confirmed it. I took it to the dealership within a day of receiving the error message.
Mfg Campaign: 11655225
Recall Date: Apr 17, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Corrective Action:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Additional Notes:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Mfg Campaign: 11638813
Recall Date: Jan 27, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Corrective Action:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Additional Notes:
The car has keyless ignition and was accidentally left on/idling in the garage despite no one in the car and the key fob not present. The car was on for 8.5 hours in the closed garage and filled the house with exhaust, which includes dangerous carbon monoxide fumes, known to be lethal and nearly ended in tragedy. Luckily, my wife woke up for an unrelated reason to check on our daughter and smelled the fumes in the house and found the car running in the garage. Multiple carbon monoxide detectors were in the home and did not go off, so presumably the fumes had not yet reached toxic concentrations by the time the car was turned off. 2 days later, I took the car to the BMW dealership to be inspected for defects and was told by the technician that it was functioning properly and I should assume the engine is running if the keyless ignition button is not turned off. The lack of an auto-shutoff safety feature to prevent this occurrence is completely unsafe and unacceptable. This is a known issue of keyless ignition cars for over a decade and is an easy mistake to make given how quietly the cars run. Many other car manufacturers have already implemented this feature, so it was shocking that such a well-respected car brand like BMW did not include this safety control as a default feature.
Mfg Campaign: 11638813
Recall Date: Jan 27, 2025
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My vehicle is part of the cargo rails recall, how ever I also experiencing a separate safety issue with the seatbelts that I believe requires urgent attention . Seatbelts falling to block properly during sudden braking.
Corrective Action:
My vehicle is part of the cargo rails recall, how ever I also experiencing a separate safety issue with the seatbelts that I believe requires urgent attention . Seatbelts falling to block properly during sudden braking.
Additional Notes:
My vehicle is part of the cargo rails recall, how ever I also experiencing a separate safety issue with the seatbelts that I believe requires urgent attention . Seatbelts falling to block properly during sudden braking.
Mfg Campaign: 11637113
Recall Date: Jan 20, 2025
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11634641
Recall Date: Jan 7, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Corrective Action:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Additional Notes:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Mfg Campaign: 11633069
Recall Date: Dec 30, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Corrective Action:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Additional Notes:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Mfg Campaign: 11633069
Recall Date: Dec 30, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Corrective Action:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Additional Notes:
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Mfg Campaign: 11633069
Recall Date: Dec 30, 2024
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
Vehicle is not alerting driver that flat tire has occurred. Especially problematic as vehicle has run flats. Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically "resets" tire pressure based off of tire size and set speed, this is not something that a user can control. In other words, I can't "reset" the sensors when the tire has 10 PSI, so that it will think that that is normal. Asked if others have seen similar issues in a forum: [XXX] Right away someone else has had newer car to dealer multiple times with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle is not alerting driver that flat tire has occurred. Especially problematic as vehicle has run flats. Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically "resets" tire pressure based off of tire size and set speed, this is not something that a user can control. In other words, I can't "reset" the sensors when the tire has 10 PSI, so that it will think that that is normal. Asked if others have seen similar issues in a forum: [XXX] Right away someone else has had newer car to dealer multiple times with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle is not alerting driver that flat tire has occurred. Especially problematic as vehicle has run flats. Pressure sensors are working correctly, and accurately reporting PSI and temperature. Software automatically "resets" tire pressure based off of tire size and set speed, this is not something that a user can control. In other words, I can't "reset" the sensors when the tire has 10 PSI, so that it will think that that is normal. Asked if others have seen similar issues in a forum: [XXX] Right away someone else has had newer car to dealer multiple times with the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633271
Recall Date: Dec 30, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.
Corrective Action:
The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.
Additional Notes:
The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.
Mfg Campaign: 11629071
Recall Date: Dec 5, 2024
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