Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 8, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 18, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 31, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 10, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 6, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 6, 2018
Consumer Complaints
157 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.
Corrective Action:
THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.
Additional Notes:
THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.
Mfg Campaign: 11288012
Recall Date: Dec 9, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRUNK OPENS INTERMITTENTLY WHILE DRIVING DOWN ROAD AS WELL AS OTHER TIMES WHEN VEHICLE RUNNING OR NOT
Corrective Action:
TRUNK OPENS INTERMITTENTLY WHILE DRIVING DOWN ROAD AS WELL AS OTHER TIMES WHEN VEHICLE RUNNING OR NOT
Additional Notes:
TRUNK OPENS INTERMITTENTLY WHILE DRIVING DOWN ROAD AS WELL AS OTHER TIMES WHEN VEHICLE RUNNING OR NOT
Mfg Campaign: 11287780
Recall Date: Dec 8, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.
Corrective Action:
THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.
Additional Notes:
THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.
Mfg Campaign: 11287126
Recall Date: Dec 5, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES
Corrective Action:
THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES
Additional Notes:
THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES
Mfg Campaign: 11282723
Recall Date: Nov 27, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Corrective Action:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Additional Notes:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Mfg Campaign: 11280429
Recall Date: Nov 15, 2019
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Corrective Action:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Additional Notes:
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
Mfg Campaign: 11280429
Recall Date: Nov 15, 2019
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Corrective Action:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Additional Notes:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Mfg Campaign: 11268819
Recall Date: Oct 16, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Corrective Action:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Additional Notes:
AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH
Mfg Campaign: 11268819
Recall Date: Oct 16, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEATURES. ONE HAS A VISUAL WARNING FOR THE BLIND SPOT FEATURE TO BACKUP THE STEERING MECHANISM VIBRATION, BUT NOT SO FOR THE LANE DEPARTURE. THE ABSENCE OF VIBRATION COULD BE A SIGNIFICANT SAFETY ISSUE FOR ANYONE DEPENDING ON THE PROPER OPERATION OF THIS FEATURE.
Corrective Action:
I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEATURES. ONE HAS A VISUAL WARNING FOR THE BLIND SPOT FEATURE TO BACKUP THE STEERING MECHANISM VIBRATION, BUT NOT SO FOR THE LANE DEPARTURE. THE ABSENCE OF VIBRATION COULD BE A SIGNIFICANT SAFETY ISSUE FOR ANYONE DEPENDING ON THE PROPER OPERATION OF THIS FEATURE.
Additional Notes:
I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEATURES. ONE HAS A VISUAL WARNING FOR THE BLIND SPOT FEATURE TO BACKUP THE STEERING MECHANISM VIBRATION, BUT NOT SO FOR THE LANE DEPARTURE. THE ABSENCE OF VIBRATION COULD BE A SIGNIFICANT SAFETY ISSUE FOR ANYONE DEPENDING ON THE PROPER OPERATION OF THIS FEATURE.
Mfg Campaign: 11255435
Recall Date: Sep 13, 2019
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.
Corrective Action:
THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.
Additional Notes:
THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.
Mfg Campaign: 11245139
Recall Date: Aug 20, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Corrective Action:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Additional Notes:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Mfg Campaign: 11244804
Recall Date: Aug 18, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Corrective Action:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Additional Notes:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Mfg Campaign: 11244804
Recall Date: Aug 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Corrective Action:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Additional Notes:
WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.
Mfg Campaign: 11244804
Recall Date: Aug 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.
Corrective Action:
HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.
Additional Notes:
HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.
Mfg Campaign: 11243882
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.
Corrective Action:
AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.
Additional Notes:
AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.
Mfg Campaign: 11244025
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,
Corrective Action:
BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,
Additional Notes:
BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,
Mfg Campaign: 11243509
Recall Date: Aug 13, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Corrective Action:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Additional Notes:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Mfg Campaign: 11243130
Recall Date: Aug 11, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Corrective Action:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Additional Notes:
TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR
Mfg Campaign: 11243130
Recall Date: Aug 11, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING
Corrective Action:
TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING
Additional Notes:
TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING
Mfg Campaign: 11243042
Recall Date: Aug 10, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.
Corrective Action:
FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.
Additional Notes:
FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.
Mfg Campaign: 11232884
Recall Date: Jul 17, 2019
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