Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Consumer Complaints
197 ComplaintsBmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Warning on dashboard “Secure vehicle against rolling” appear when vehicle is on parking mode and hand brake on.
Corrective Action:
Warning on dashboard “Secure vehicle against rolling” appear when vehicle is on parking mode and hand brake on.
Additional Notes:
Warning on dashboard “Secure vehicle against rolling” appear when vehicle is on parking mode and hand brake on.
Mfg Campaign: 11460964
Recall Date: Apr 15, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my car for a new battery. I was told I needed to replace the gear selector.at a cost of 3,000. After reading reading several post about this situation happening to a bunch of people.it should be a recall.
Corrective Action:
I took my car for a new battery. I was told I needed to replace the gear selector.at a cost of 3,000. After reading reading several post about this situation happening to a bunch of people.it should be a recall.
Additional Notes:
I took my car for a new battery. I was told I needed to replace the gear selector.at a cost of 3,000. After reading reading several post about this situation happening to a bunch of people.it should be a recall.
Mfg Campaign: 11456078
Recall Date: Mar 10, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 BMW X1. The contact stated that upon starting the vehicle, the warning message "Secure Vehicle with Parking Brake" illuminated. The contact stated that he was able to drive the vehicle; however, he would engage the parking brake whenever he was parking the vehicle. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the solenoid and spring had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2017 BMW X1. The contact stated that upon starting the vehicle, the warning message "Secure Vehicle with Parking Brake" illuminated. The contact stated that he was able to drive the vehicle; however, he would engage the parking brake whenever he was parking the vehicle. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the solenoid and spring had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2017 BMW X1. The contact stated that upon starting the vehicle, the warning message "Secure Vehicle with Parking Brake" illuminated. The contact stated that he was able to drive the vehicle; however, he would engage the parking brake whenever he was parking the vehicle. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the solenoid and spring had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 26,000.
Mfg Campaign: 11455848
Recall Date: Mar 9, 2022
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Corrective Action:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Additional Notes:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Mfg Campaign: 11455222
Recall Date: Mar 4, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Corrective Action:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Additional Notes:
ROUGH IDLE UPON START UP. OCCURS DAILY. WEATHER IS NOT A FACTOR. CONFIRMED WITH COLLISION CENTER.
Mfg Campaign: 11455222
Recall Date: Mar 4, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
Potential Consequences:
Warning light - Secure Vehicle from rolling Car is in Park and Brake is applied but warning light comes up
Corrective Action:
Warning light - Secure Vehicle from rolling Car is in Park and Brake is applied but warning light comes up
Additional Notes:
Warning light - Secure Vehicle from rolling Car is in Park and Brake is applied but warning light comes up
Mfg Campaign: 11454230
Recall Date: Feb 26, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
Potential Consequences:
I am getting a warning when I turn on the car to secure vehicle against rolling.
Corrective Action:
I am getting a warning when I turn on the car to secure vehicle against rolling.
Additional Notes:
I am getting a warning when I turn on the car to secure vehicle against rolling.
Mfg Campaign: 11454237
Recall Date: Feb 26, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmision message warning "secure vehicle with parking brake”. “Secure Vehicle from Rolling”
Corrective Action:
Transmision message warning "secure vehicle with parking brake”. “Secure Vehicle from Rolling”
Additional Notes:
Transmision message warning "secure vehicle with parking brake”. “Secure Vehicle from Rolling”
Mfg Campaign: 11451090
Recall Date: Feb 8, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Error message Secure Vehicle from Rolling
Corrective Action:
Error message Secure Vehicle from Rolling
Additional Notes:
Error message Secure Vehicle from Rolling
Mfg Campaign: 11450050
Recall Date: Feb 2, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Corrective Action:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Additional Notes:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Mfg Campaign: 11449690
Recall Date: Feb 1, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Corrective Action:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Additional Notes:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Mfg Campaign: 11449690
Recall Date: Feb 1, 2022
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Corrective Action:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Additional Notes:
car started showing an error every time I got into the vehicle saying to "Secure vehicle against rolling. Apparently it's a common issue with the gear selector.
Mfg Campaign: 11449690
Recall Date: Feb 1, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time I put the car in park I get a warning, "Secure Vehicle from Rolling", when I put the car in park.
Corrective Action:
Every time I put the car in park I get a warning, "Secure Vehicle from Rolling", when I put the car in park.
Additional Notes:
Every time I put the car in park I get a warning, "Secure Vehicle from Rolling", when I put the car in park.
Mfg Campaign: 11448940
Recall Date: Jan 26, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The fix transition to "stop vehicle from rolling" light is on but it's just the warning light and is requiring a replacement of a part that is not broken.
Corrective Action:
The fix transition to "stop vehicle from rolling" light is on but it's just the warning light and is requiring a replacement of a part that is not broken.
Additional Notes:
The fix transition to "stop vehicle from rolling" light is on but it's just the warning light and is requiring a replacement of a part that is not broken.
Mfg Campaign: 11448855
Recall Date: Jan 25, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
“Secure car against rolling” Message caused by failing spring that bmw appears to want >$4000 to fix while the part is only 5-6$. Appears to be a very common problem for this vehicle that needs to be addressed by bmw. Thanks
Corrective Action:
“Secure car against rolling” Message caused by failing spring that bmw appears to want >$4000 to fix while the part is only 5-6$. Appears to be a very common problem for this vehicle that needs to be addressed by bmw. Thanks
Additional Notes:
“Secure car against rolling” Message caused by failing spring that bmw appears to want >$4000 to fix while the part is only 5-6$. Appears to be a very common problem for this vehicle that needs to be addressed by bmw. Thanks
Mfg Campaign: 11448356
Recall Date: Jan 21, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Corrective Action:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Additional Notes:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Mfg Campaign: 11447248
Recall Date: Jan 12, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Corrective Action:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Additional Notes:
"Secure vehicle against rolling" warning effecting my vehicle. Looking online, I can not believe how many others have this very same error. Bmw should do a fix recall because they want to charge 3000 dollars for a 5 dollar spring replacement.
Mfg Campaign: 11447248
Recall Date: Jan 12, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The hatch will randomly auto-close either immediately after opening, or sometimes 15+ seconds after opening where you think it's safe to load items in or out. Sometimes it doesn't do it at all. Others report the issue: https://f48.bimmerpost.com/forums/showthread.php?t=1392539 I had it in for other repairs and they quoted me at around $700 for repairs. Since it's intermittent, I'm not confident that's the fix and started seeing that others are reporting it. I think it's an issue BMW needs to address from a safety perspective. If you don't act fast enough and move out of the way, the hatch will hit my head and that's not enough resistance for it to stop at that point. You must push back on it with your arms to get it to stop. Some won't have the strength to resist it and could get really hurt.
Corrective Action:
The hatch will randomly auto-close either immediately after opening, or sometimes 15+ seconds after opening where you think it's safe to load items in or out. Sometimes it doesn't do it at all. Others report the issue: https://f48.bimmerpost.com/forums/showthread.php?t=1392539 I had it in for other repairs and they quoted me at around $700 for repairs. Since it's intermittent, I'm not confident that's the fix and started seeing that others are reporting it. I think it's an issue BMW needs to address from a safety perspective. If you don't act fast enough and move out of the way, the hatch will hit my head and that's not enough resistance for it to stop at that point. You must push back on it with your arms to get it to stop. Some won't have the strength to resist it and could get really hurt.
Additional Notes:
The hatch will randomly auto-close either immediately after opening, or sometimes 15+ seconds after opening where you think it's safe to load items in or out. Sometimes it doesn't do it at all. Others report the issue: https://f48.bimmerpost.com/forums/showthread.php?t=1392539 I had it in for other repairs and they quoted me at around $700 for repairs. Since it's intermittent, I'm not confident that's the fix and started seeing that others are reporting it. I think it's an issue BMW needs to address from a safety perspective. If you don't act fast enough and move out of the way, the hatch will hit my head and that's not enough resistance for it to stop at that point. You must push back on it with your arms to get it to stop. Some won't have the strength to resist it and could get really hurt.
Mfg Campaign: 11446127
Recall Date: Jan 4, 2022
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle was taken to the dealer for repair. The dealer mechanics diagnosed a failed engine mount bolt. Vehicle mileage is 66965. This vehicle is driven lightly and this failure seems to be premature.
Corrective Action:
Vehicle was taken to the dealer for repair. The dealer mechanics diagnosed a failed engine mount bolt. Vehicle mileage is 66965. This vehicle is driven lightly and this failure seems to be premature.
Additional Notes:
Vehicle was taken to the dealer for repair. The dealer mechanics diagnosed a failed engine mount bolt. Vehicle mileage is 66965. This vehicle is driven lightly and this failure seems to be premature.
Mfg Campaign: 11445210
Recall Date: Dec 28, 2021
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
It appears that a component in the gear selector has failed to properly detect the gear selector position, specifically when it is in park. Even though the gear selector is in park and the parking brake is applied as indicated by lights and physically attempting to move the vehicle, there is a warning message to secure a vehicle with parking brake to prevent it from rolling. Therefore the functionality of this safety device, the warning message, has failed. The cost to repair this is extraordinary and will lead people to not have it repaired, unless it is repairable under warranty. Without repair, people will just ignore the message and then, if they were to actually leave the gear selector in neutral , have the potential for property damage or injury caused by the vehicle rolling. I believe this failure should be the subject of the recall.
Corrective Action:
It appears that a component in the gear selector has failed to properly detect the gear selector position, specifically when it is in park. Even though the gear selector is in park and the parking brake is applied as indicated by lights and physically attempting to move the vehicle, there is a warning message to secure a vehicle with parking brake to prevent it from rolling. Therefore the functionality of this safety device, the warning message, has failed. The cost to repair this is extraordinary and will lead people to not have it repaired, unless it is repairable under warranty. Without repair, people will just ignore the message and then, if they were to actually leave the gear selector in neutral , have the potential for property damage or injury caused by the vehicle rolling. I believe this failure should be the subject of the recall.
Additional Notes:
It appears that a component in the gear selector has failed to properly detect the gear selector position, specifically when it is in park. Even though the gear selector is in park and the parking brake is applied as indicated by lights and physically attempting to move the vehicle, there is a warning message to secure a vehicle with parking brake to prevent it from rolling. Therefore the functionality of this safety device, the warning message, has failed. The cost to repair this is extraordinary and will lead people to not have it repaired, unless it is repairable under warranty. Without repair, people will just ignore the message and then, if they were to actually leave the gear selector in neutral , have the potential for property damage or injury caused by the vehicle rolling. I believe this failure should be the subject of the recall.
Mfg Campaign: 11445285
Recall Date: Dec 28, 2021
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