Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 7, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 26, 2023
Consumer Complaints
48 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Corrective Action:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Additional Notes:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Mfg Campaign: 11605555
Recall Date: Jul 31, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Corrective Action:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Additional Notes:
I was driving in heavy traffic and the car turned off. The dash went black the parking brake set the seats and the mirrors adjusted the steering wheel moved up as if I was getting out of the car . I tried to continue driving when realized the car was not on. I pressed start button car came on in drive ready mode Display rest to factory setting erased all my personal settings display on drivers side charged to a default setting seat and mirrors adjusted steering wheel trained in up position. I began driving display rest set to my personal saved settings called BMW they wanted to tow to the dealer I was 2 miles from dealer drive car there pulled into bay and entire display went black . I had a problem with the car on 6/30/24 where the display crashed dealer kept car for a couple of days retuned car to me and ca would not turn on. Towed to dealer and filed a case with BMW of NA . At that time they offered no explanation except that car wasn’t currently experiencing any issues . I questioned whether or not the car could malfunction while driving with no clear answer . I requested a new vehicle but was denied since I had possession of the car when I was told by dealer that I could pick it up. This vehicle is a lease with a 1295.00 payment it has 11000 miles on it
Mfg Campaign: 11605555
Recall Date: Jul 31, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Corrective Action:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Additional Notes:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Mfg Campaign: 11601289
Recall Date: Jul 11, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Corrective Action:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Additional Notes:
I put my car to charge at a manufacturer recommended charging station. I went for a short walk and when I came back, the fire department had arrived. They informed me that the car had caught fire and that it was put out by a good Samaritan using an extinguisher. The car was not drivable and there was visible fire damage
Mfg Campaign: 11601289
Recall Date: Jul 11, 2024
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Using BMW's Parking Assistant Professional feature, I recorded and saved a backup parking maneuver into my garage on 5/7/2024. The idea is that this saved maneuver can later be recalled and used as the car approaches the same location as where it was recorded. This function worked well the first 10 times or so that I used it. However, this past Sunday (5/12/2024), as I pressed on the touch screen to start this parking maneuver, the car did not perform the maneuver as it had the previous 10 times. Instead, the car went straight back and hit the wall. I have reported this glitch to BMW USA and have not received any response.
Corrective Action:
Using BMW's Parking Assistant Professional feature, I recorded and saved a backup parking maneuver into my garage on 5/7/2024. The idea is that this saved maneuver can later be recalled and used as the car approaches the same location as where it was recorded. This function worked well the first 10 times or so that I used it. However, this past Sunday (5/12/2024), as I pressed on the touch screen to start this parking maneuver, the car did not perform the maneuver as it had the previous 10 times. Instead, the car went straight back and hit the wall. I have reported this glitch to BMW USA and have not received any response.
Additional Notes:
Using BMW's Parking Assistant Professional feature, I recorded and saved a backup parking maneuver into my garage on 5/7/2024. The idea is that this saved maneuver can later be recalled and used as the car approaches the same location as where it was recorded. This function worked well the first 10 times or so that I used it. However, this past Sunday (5/12/2024), as I pressed on the touch screen to start this parking maneuver, the car did not perform the maneuver as it had the previous 10 times. Instead, the car went straight back and hit the wall. I have reported this glitch to BMW USA and have not received any response.
Mfg Campaign: 11589034
Recall Date: May 16, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Corrective Action:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Additional Notes:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Mfg Campaign: 11581049
Recall Date: Apr 3, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Corrective Action:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Additional Notes:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Mfg Campaign: 11581049
Recall Date: Apr 3, 2024
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Corrective Action:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Additional Notes:
I started my vehicle with my foot on the brake. I put the car in reverse, with my foot on the brake. The car went backwards and hit a parked car. It was 1 car length behind me. I didn't take my foot off the brake and I pushed it harder. The car kept going backwards and I couldn't stop it. I didn't press on the gas pedal. BMW lied and said my after market fitted floor mat was the cause. My floor mat can't lay on the pedal, if I tried toplace it there. BMW had my vehicle for 3 months and I haven't driven it since 12/26/24. My car was purchased in 05/23 and I've had 4 issues. My car shut down on me on 11/23/23. I took it to BMW and they had it for a week. They said it was some type of switch they replaced. I ask them to buy it back from me and they have been giving me the run around.
Mfg Campaign: 11581049
Recall Date: Apr 3, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Mfg Campaign: 11580671
Recall Date: Apr 2, 2024
Bmw Of North America, Llc
Defect Description:
COMMUNICATION: VEHICLE TO VEHICLE
Potential Consequences:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Mfg Campaign: 11580671
Recall Date: Apr 2, 2024
Bmw Of North America, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Corrective Action:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Additional Notes:
The contact owns a 2024 BMW IX. The contact stated that there was a software and connectivity failure. The contact stated that the Bluetooth Car Play system, GPS navigation, and electrical systems failed to remain connected. Additionally, occasionally the systems failed to connect. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure recurred. The manufacturer was contacted. The failure mileage was approximately 200.
Mfg Campaign: 11580671
Recall Date: Apr 2, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Corrective Action:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Additional Notes:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Mfg Campaign: 11575516
Recall Date: Mar 5, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Corrective Action:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Additional Notes:
The brake pedal in the iX is a dangerous, flawed design. The arm of the brake pedal is at a 45 degree angle, and crosses the path of the accelerator. The result is that my foot clips behind the brake arm. Then my foot is stuck while depressing the accelerator!! It's the exact same result that caused the 2009 Toyota carpet mat recall. I have attached a photo showing the concept, but I am happy to provide further evidence or answer questions. In one photo, you can see that it is possible to entirely wedge a foot behind the brake arm while completely depressing the accelerator. It is compounded and worse with the BMW all-weather mats like you can see in the picture. They have a polygon design, but it is done with huge grooves that catch your heel sometimes and kind of hold your foot in a position. In addition, the Cruise Control button is located immediately where your hand can accidentally press it (I've done it many times). If you accidentally do, it immediately attempts to uncontrolled accelerate to highway speed. There is already a recall on this, and all BMW did was disable the cruise at very low speeds. The problem still exists in traffic! There should not be a nondiscript button that is easy to accidentally press but causes uncontrolled acceleration in a car that can reach 60mph in 4 seconds.
Mfg Campaign: 11575516
Recall Date: Mar 5, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
After starting the car, a yellow error message stating the steering had failed came up. The car could not safely be driven on the highway because the steering was shaking the car left/right. The steering rack had failed and needed to be replaced.
Corrective Action:
After starting the car, a yellow error message stating the steering had failed came up. The car could not safely be driven on the highway because the steering was shaking the car left/right. The steering rack had failed and needed to be replaced.
Additional Notes:
After starting the car, a yellow error message stating the steering had failed came up. The car could not safely be driven on the highway because the steering was shaking the car left/right. The steering rack had failed and needed to be replaced.
Mfg Campaign: 11573554
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Corrective Action:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Additional Notes:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Mfg Campaign: 11569633
Recall Date: Feb 3, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Corrective Action:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Additional Notes:
I put the auto reverse on and the car ran into a wall. I tried to discuss with bmw and they stated the car performed appropriately and they are stating I had to take over when it ran into the wall. I couldn’t react fast enough as the car ran into the wall quickly. They have since said they will not take responsibility for the accident.
Mfg Campaign: 11569633
Recall Date: Feb 3, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Corrective Action:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Additional Notes:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Mfg Campaign: 11567993
Recall Date: Jan 26, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Corrective Action:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Additional Notes:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Mfg Campaign: 11567993
Recall Date: Jan 26, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Corrective Action:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Additional Notes:
I was in the driver's seat in one-pedal driving. The car was stopped. I attempted to move the vehicle up a few feet so the driver in the car behind could reach the microphone to order their meal. When I tapped the gas pedal, the car moved slightly, but the engine revved loudly and thoroughly; the iX50 then launched itself forward, and I applied the brake. The brake pedal went to the floor. The iX50 launched violently forward. It struck the stopped full-size SUV in the rear. That vehicle came to a stop, literally 20-25 feet forward. The iX50 then hit the steel pole there to protect the drive-thru window. The steel pole came entirely out of the ground. The BMW app on my phone generated a message that the iX50 had a brake failure, that the suspension was unstable, that the iX50 should not be driven, and that the wheels should be blocked so that it could not roll.
Mfg Campaign: 11567993
Recall Date: Jan 26, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.
Corrective Action:
Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.
Additional Notes:
Car was in auto park at traffic light and it started to drive and hit the car in front. Brakes or front collision did not stop the car.
Mfg Campaign: 11566818
Recall Date: Jan 21, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025