Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
37 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint warning light continues to illuminate intermittently after services were performed to remedy. Dealer diagnosis showed the seat module had moisture. Dried out. Worked ok for a few months then reoccurred. Next mechanic diagnosed faulty CIS seat box. Replaced the module. Worked ok for a few months then reoccurred.
Corrective Action:
Passenger restraint warning light continues to illuminate intermittently after services were performed to remedy. Dealer diagnosis showed the seat module had moisture. Dried out. Worked ok for a few months then reoccurred. Next mechanic diagnosed faulty CIS seat box. Replaced the module. Worked ok for a few months then reoccurred.
Additional Notes:
Passenger restraint warning light continues to illuminate intermittently after services were performed to remedy. Dealer diagnosis showed the seat module had moisture. Dried out. Worked ok for a few months then reoccurred. Next mechanic diagnosed faulty CIS seat box. Replaced the module. Worked ok for a few months then reoccurred.
Mfg Campaign: 11531783
Recall Date: Jul 12, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Corrective Action:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Additional Notes:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Mfg Campaign: 11529860
Recall Date: Jun 30, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Corrective Action:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Additional Notes:
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
Mfg Campaign: 11529860
Recall Date: Jun 30, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine suddenly lost most of power, causing risks of losing control. Diagnosis suggests a bug in Digital Motor Electronics (DME) unit. Per TSB SI B12 08 18, the correction is to update software. This should be a recall to make sure drivers don't experience sudden engine malfunction during driving.
Corrective Action:
Engine suddenly lost most of power, causing risks of losing control. Diagnosis suggests a bug in Digital Motor Electronics (DME) unit. Per TSB SI B12 08 18, the correction is to update software. This should be a recall to make sure drivers don't experience sudden engine malfunction during driving.
Additional Notes:
Engine suddenly lost most of power, causing risks of losing control. Diagnosis suggests a bug in Digital Motor Electronics (DME) unit. Per TSB SI B12 08 18, the correction is to update software. This should be a recall to make sure drivers don't experience sudden engine malfunction during driving.
Mfg Campaign: 11489856
Recall Date: Oct 18, 2022
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Corrective Action:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Additional Notes:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Mfg Campaign: 11429174
Recall Date: Aug 15, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Corrective Action:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Additional Notes:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Mfg Campaign: 11429174
Recall Date: Aug 15, 2021
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Corrective Action:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Additional Notes:
Passenger Restraint System Malfunction. This is what randomly and constantly pops up. The fasten seat alert goes off the whole time I’m riding, although no one is in the passenger seat. I took it to the BMW service center twice and each time they keep my vehicles for hours, just to say they couldn’t duplicate the issue.
Mfg Campaign: 11429174
Recall Date: Aug 15, 2021
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Corrective Action:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Additional Notes:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Mfg Campaign: 11418662
Recall Date: May 26, 2021
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Corrective Action:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Additional Notes:
Passenger restrain system malfunction where airbags will not deploy if car is in accident. this seems as an issue with BMWs and they had recall before on certain models and years, dealers do not want to process claims under manufacturing warranty to fix an issue even the car is still under manufacturing warranty. claiming that water could have been spilled seems very convenient not to fix this issues. i took my car to dealer and they ran diagnostic test and charge me $200 to tell me to turn heat in the seat because moisture, sound unfair. week after that same message came on i am not sure how it is legal for BMW dealers to clear code and send people home and tell them to turn heat in the seat and hopefully problem goes away. which it did not and there should be recall for this issue especially if airbags are concern.
Mfg Campaign: 11418662
Recall Date: May 26, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR HAD UNDER 17,000 MILES AND HAD BEEN SERVICED ON SCHEDULE BY AN AUTHORIZED DEALER. I HAD BMW ANCHORED DRIVER'S FLOOR MAT IN PLACE. MY MOTHER-IN-LAW AND I WERE WEARING OUR SAFETY BELTS. WE WERE APPROACHING A FOUR-WAY INTERSECTION WITH A TRAFFIC LIGHT. THE SPEED LIMIT ON THE ROAD IS 35 MILES AN HOUR. I WAS DRIVING SLOWER THAN THAT SPEED. AS I WAS APPROACHING THE INTERSECTION WITH A RED LIGHT , I HAD TAKEN MY FOOT OFF THE ACCELERATOR. ALTHOUGH MY FOOT WAS NOT ON ANY PEDAL, THE CAR SUDDENLY ACCELERATED. I HIT THE BRAKES BUT I COULD NOT SLOW THE CAR. I WAS RAPIDLY APPROACHING THE INTERSECTION AND OTHER VEHICLES. TO THE RIGHT OF THE ROAD WAS A HOUSE. I STEERED THE CAR OFF THE ROAD AND INTO THE FIELD ON THE LEFT. I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL BECAUSE OF ITS POSITION AND RESISTANCE. THE CAR HAD ACCELERATED WITHOUT MY FOOT ON ANY PEDAL. DUE THE CAR'S SPEED AND AN INCLINE AT THE ENTRANCE TO THE FIELD, THE CAR BECAME AIRBORNE FOR A SHORT DISTANCE BEFORE LANDING HARD AND CONTINUING TOWARD A DUMPSTER. ALTHOUGH I WAS UNABLE TO SLOW THE CAR, I WAS ABLE TO STEER THE CAR AWAY FROM THE DUMPSTER AND TOWARD A STEEP HILL AT THE END OF THE FIELD. THE CAR WAS SLOWED BY THE INCLINE AND CONTACT WITH THE GROUND. MY FOOT WAS STILL ON THE BRAKE PEDAL. I WAS ABLE TO PLACE THE CAR IN NEUTRAL. I PLACED THE CAR IN PARK AND TURNED OFF THE IGNITION. I CALLED 911. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND AND THE POLICE OFFICER BOTH CONFIRMED THAT THERE WAS NOTHING IMPINGING UPON THE ACCELERATOR PEDAL. MY MOTHER-IN-LAW WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE SHE WAS ADMITTED FOR ACUTE LUMBAR SPINAL COMPRESSION FRACTURE. I WAS EVALUATED IN THE ED AND RELEASED. BMW IS TO SEND AN ENGINEER FROM BMW TO EVALUATE MY CAR. THE BODY SHOP TOLD MY HUSBAND THAT AN EMPLOYEE STARTED MY CAR WHICH INITIALLY REVVED AT A HIGH RATE. UNINTENTIONAL ACCELERATION
Corrective Action:
MY CAR HAD UNDER 17,000 MILES AND HAD BEEN SERVICED ON SCHEDULE BY AN AUTHORIZED DEALER. I HAD BMW ANCHORED DRIVER'S FLOOR MAT IN PLACE. MY MOTHER-IN-LAW AND I WERE WEARING OUR SAFETY BELTS. WE WERE APPROACHING A FOUR-WAY INTERSECTION WITH A TRAFFIC LIGHT. THE SPEED LIMIT ON THE ROAD IS 35 MILES AN HOUR. I WAS DRIVING SLOWER THAN THAT SPEED. AS I WAS APPROACHING THE INTERSECTION WITH A RED LIGHT , I HAD TAKEN MY FOOT OFF THE ACCELERATOR. ALTHOUGH MY FOOT WAS NOT ON ANY PEDAL, THE CAR SUDDENLY ACCELERATED. I HIT THE BRAKES BUT I COULD NOT SLOW THE CAR. I WAS RAPIDLY APPROACHING THE INTERSECTION AND OTHER VEHICLES. TO THE RIGHT OF THE ROAD WAS A HOUSE. I STEERED THE CAR OFF THE ROAD AND INTO THE FIELD ON THE LEFT. I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL BECAUSE OF ITS POSITION AND RESISTANCE. THE CAR HAD ACCELERATED WITHOUT MY FOOT ON ANY PEDAL. DUE THE CAR'S SPEED AND AN INCLINE AT THE ENTRANCE TO THE FIELD, THE CAR BECAME AIRBORNE FOR A SHORT DISTANCE BEFORE LANDING HARD AND CONTINUING TOWARD A DUMPSTER. ALTHOUGH I WAS UNABLE TO SLOW THE CAR, I WAS ABLE TO STEER THE CAR AWAY FROM THE DUMPSTER AND TOWARD A STEEP HILL AT THE END OF THE FIELD. THE CAR WAS SLOWED BY THE INCLINE AND CONTACT WITH THE GROUND. MY FOOT WAS STILL ON THE BRAKE PEDAL. I WAS ABLE TO PLACE THE CAR IN NEUTRAL. I PLACED THE CAR IN PARK AND TURNED OFF THE IGNITION. I CALLED 911. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND AND THE POLICE OFFICER BOTH CONFIRMED THAT THERE WAS NOTHING IMPINGING UPON THE ACCELERATOR PEDAL. MY MOTHER-IN-LAW WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE SHE WAS ADMITTED FOR ACUTE LUMBAR SPINAL COMPRESSION FRACTURE. I WAS EVALUATED IN THE ED AND RELEASED. BMW IS TO SEND AN ENGINEER FROM BMW TO EVALUATE MY CAR. THE BODY SHOP TOLD MY HUSBAND THAT AN EMPLOYEE STARTED MY CAR WHICH INITIALLY REVVED AT A HIGH RATE. UNINTENTIONAL ACCELERATION
Additional Notes:
MY CAR HAD UNDER 17,000 MILES AND HAD BEEN SERVICED ON SCHEDULE BY AN AUTHORIZED DEALER. I HAD BMW ANCHORED DRIVER'S FLOOR MAT IN PLACE. MY MOTHER-IN-LAW AND I WERE WEARING OUR SAFETY BELTS. WE WERE APPROACHING A FOUR-WAY INTERSECTION WITH A TRAFFIC LIGHT. THE SPEED LIMIT ON THE ROAD IS 35 MILES AN HOUR. I WAS DRIVING SLOWER THAN THAT SPEED. AS I WAS APPROACHING THE INTERSECTION WITH A RED LIGHT , I HAD TAKEN MY FOOT OFF THE ACCELERATOR. ALTHOUGH MY FOOT WAS NOT ON ANY PEDAL, THE CAR SUDDENLY ACCELERATED. I HIT THE BRAKES BUT I COULD NOT SLOW THE CAR. I WAS RAPIDLY APPROACHING THE INTERSECTION AND OTHER VEHICLES. TO THE RIGHT OF THE ROAD WAS A HOUSE. I STEERED THE CAR OFF THE ROAD AND INTO THE FIELD ON THE LEFT. I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL BECAUSE OF ITS POSITION AND RESISTANCE. THE CAR HAD ACCELERATED WITHOUT MY FOOT ON ANY PEDAL. DUE THE CAR'S SPEED AND AN INCLINE AT THE ENTRANCE TO THE FIELD, THE CAR BECAME AIRBORNE FOR A SHORT DISTANCE BEFORE LANDING HARD AND CONTINUING TOWARD A DUMPSTER. ALTHOUGH I WAS UNABLE TO SLOW THE CAR, I WAS ABLE TO STEER THE CAR AWAY FROM THE DUMPSTER AND TOWARD A STEEP HILL AT THE END OF THE FIELD. THE CAR WAS SLOWED BY THE INCLINE AND CONTACT WITH THE GROUND. MY FOOT WAS STILL ON THE BRAKE PEDAL. I WAS ABLE TO PLACE THE CAR IN NEUTRAL. I PLACED THE CAR IN PARK AND TURNED OFF THE IGNITION. I CALLED 911. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND AND THE POLICE OFFICER BOTH CONFIRMED THAT THERE WAS NOTHING IMPINGING UPON THE ACCELERATOR PEDAL. MY MOTHER-IN-LAW WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE SHE WAS ADMITTED FOR ACUTE LUMBAR SPINAL COMPRESSION FRACTURE. I WAS EVALUATED IN THE ED AND RELEASED. BMW IS TO SEND AN ENGINEER FROM BMW TO EVALUATE MY CAR. THE BODY SHOP TOLD MY HUSBAND THAT AN EMPLOYEE STARTED MY CAR WHICH INITIALLY REVVED AT A HIGH RATE. UNINTENTIONAL ACCELERATION
Mfg Campaign: 11350816
Recall Date: Aug 23, 2020
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON A CITY STREET, DASH WARNING LIGHTS ILLUMINATED, ADVISING TO DRIVE IMMEDIATELY TO THE NEAREST BMW SERVICE CENTER. AT THE SAME TIME THE VEHICLE BECAME HARD TO STEER. WHILE TRYING TO PULL OFF THE ROADWAY THE STEERING WHEEL LOCKED UP, NEARLY CAUSING AN ACCIDENT. OBVIOUSLY A SERIOUS SAFETY CONCERN. CURRENTLY AT THE DEALER FOR REPAIR.
Corrective Action:
WHILE DRIVING ON A CITY STREET, DASH WARNING LIGHTS ILLUMINATED, ADVISING TO DRIVE IMMEDIATELY TO THE NEAREST BMW SERVICE CENTER. AT THE SAME TIME THE VEHICLE BECAME HARD TO STEER. WHILE TRYING TO PULL OFF THE ROADWAY THE STEERING WHEEL LOCKED UP, NEARLY CAUSING AN ACCIDENT. OBVIOUSLY A SERIOUS SAFETY CONCERN. CURRENTLY AT THE DEALER FOR REPAIR.
Additional Notes:
WHILE DRIVING ON A CITY STREET, DASH WARNING LIGHTS ILLUMINATED, ADVISING TO DRIVE IMMEDIATELY TO THE NEAREST BMW SERVICE CENTER. AT THE SAME TIME THE VEHICLE BECAME HARD TO STEER. WHILE TRYING TO PULL OFF THE ROADWAY THE STEERING WHEEL LOCKED UP, NEARLY CAUSING AN ACCIDENT. OBVIOUSLY A SERIOUS SAFETY CONCERN. CURRENTLY AT THE DEALER FOR REPAIR.
Mfg Campaign: 11155176
Recall Date: Nov 30, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Corrective Action:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Additional Notes:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Mfg Campaign: 11133641
Recall Date: Oct 6, 2018
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Corrective Action:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Additional Notes:
WHILE DRIVING MESSAGE WILL POP UP REGARDING PASSANGER'S SEAT BELT AND EVEN DRIVER WAS FASTEN THE SEAT BELT MESSAGE WILL POP UP IN THE SCREEN TO FASTEN THE SEAT BELT. IT WILL START AFTER 20 MINUTES OF DRIVING.
Mfg Campaign: 11133641
Recall Date: Oct 6, 2018
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY TO WORK AT 9AM, IT WAS A BEAUTIFUL MORNING TRAFFIC WAS MOVING VERY SMOOTH I WAS GOING 50MPH APPROXIMATELY WHEN ALL OF A SUDDEN MY CAR JERKS FORWARD AND BACKWARD THEN A BEEPING SOUND AND STOP SUDDENLY ON THE VAN WYCK EXPRESSWAY I SAW MY LIFE FLASH IN FRONT OF MY EYES. LUCKILY THE PERSON BEHIND ME WAS LIKE TWO CARS AW1 CAR AWAY SO NO ONE COLLIDED IN ME , HOWEVER WHEN I LOOK THROUGH MY REAR VIEW MIRROR I SAW ALL THE TRUCKS AND CARS COMING DOWN I DON'T KNOW HOW I WAS ABLE TO MOVE THE CAR OVER INTO THE SERVICE LANE, THE CRAZINESS IS THAT EVEN THOUGH THE CAR STOP IT WAS STILL IN DRIVE I WAS UNABLE TO PUT THE CAR IN NEUTRAL. IT'S BEEN A WEEK SINCE THIS HAPPEN AND I'M STILL HAVING ANXIETY. I AM HAVING A HARD TIME CHANGING THE CAR BECAUSE BMW INSISTED. THEY SAID SOME COLLISION AVOIDANCE WAS ON VERY SENSITIVE AND IT'S FIX NOW. BUT THE WHY WOULD A CAR STOP SUDDENLY ON A HIGHWAY WHEN NOTHING WAS IN FRONT ON ME AND NO OTHER VECHICLE WAS CLOSE BY I THANK GOD THAT I'M ABLE TO WRITE THIS I NEED SOME SERIOUS HELP BECAUSE IF I GET BACK IN THAT SAME CAR I'M GOING TO BE DRIVING IN FEAR FOR THE NEXT 3 YEARS WHO DO I SPEAK TO REGARDING THIS ISSUE. I DIDN'T EXPECT TO GET THIS TYPE OF TREATMENT FROM BMW IS LIKE THEY DON'T CARE HOW IT'S AFFECTED ME IT'S ONLY 1 MONTH ALL THEY HAVE TO DO IS CHANGE THE CAR I DID NOT PULL SLOT OF MILEAGE ON THE CAR I JUST GOT THE CAR I WAS I LOVE WITH THE CAR BUT AFTER THIS INCIDENT I DON'T KNOW IF I'LL EVER FEEL A 100% SAFE DRIVING A BMW. I NEVER HAD ANY ISSUE WITH MY 528I IT WAS PERFECT BUT IT'S SAD TO SAY THAT NOT THIS TIME AROUND. WHY AM I GOING THROUGH SO MUCH STRESS AND HEADACHE TO CHANGE THE VECHICLE IT'S JOT MY FAULT. I'M SO DISAPPOINTED IN BMW.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY TO WORK AT 9AM, IT WAS A BEAUTIFUL MORNING TRAFFIC WAS MOVING VERY SMOOTH I WAS GOING 50MPH APPROXIMATELY WHEN ALL OF A SUDDEN MY CAR JERKS FORWARD AND BACKWARD THEN A BEEPING SOUND AND STOP SUDDENLY ON THE VAN WYCK EXPRESSWAY I SAW MY LIFE FLASH IN FRONT OF MY EYES. LUCKILY THE PERSON BEHIND ME WAS LIKE TWO CARS AW1 CAR AWAY SO NO ONE COLLIDED IN ME , HOWEVER WHEN I LOOK THROUGH MY REAR VIEW MIRROR I SAW ALL THE TRUCKS AND CARS COMING DOWN I DON'T KNOW HOW I WAS ABLE TO MOVE THE CAR OVER INTO THE SERVICE LANE, THE CRAZINESS IS THAT EVEN THOUGH THE CAR STOP IT WAS STILL IN DRIVE I WAS UNABLE TO PUT THE CAR IN NEUTRAL. IT'S BEEN A WEEK SINCE THIS HAPPEN AND I'M STILL HAVING ANXIETY. I AM HAVING A HARD TIME CHANGING THE CAR BECAUSE BMW INSISTED. THEY SAID SOME COLLISION AVOIDANCE WAS ON VERY SENSITIVE AND IT'S FIX NOW. BUT THE WHY WOULD A CAR STOP SUDDENLY ON A HIGHWAY WHEN NOTHING WAS IN FRONT ON ME AND NO OTHER VECHICLE WAS CLOSE BY I THANK GOD THAT I'M ABLE TO WRITE THIS I NEED SOME SERIOUS HELP BECAUSE IF I GET BACK IN THAT SAME CAR I'M GOING TO BE DRIVING IN FEAR FOR THE NEXT 3 YEARS WHO DO I SPEAK TO REGARDING THIS ISSUE. I DIDN'T EXPECT TO GET THIS TYPE OF TREATMENT FROM BMW IS LIKE THEY DON'T CARE HOW IT'S AFFECTED ME IT'S ONLY 1 MONTH ALL THEY HAVE TO DO IS CHANGE THE CAR I DID NOT PULL SLOT OF MILEAGE ON THE CAR I JUST GOT THE CAR I WAS I LOVE WITH THE CAR BUT AFTER THIS INCIDENT I DON'T KNOW IF I'LL EVER FEEL A 100% SAFE DRIVING A BMW. I NEVER HAD ANY ISSUE WITH MY 528I IT WAS PERFECT BUT IT'S SAD TO SAY THAT NOT THIS TIME AROUND. WHY AM I GOING THROUGH SO MUCH STRESS AND HEADACHE TO CHANGE THE VECHICLE IT'S JOT MY FAULT. I'M SO DISAPPOINTED IN BMW.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY TO WORK AT 9AM, IT WAS A BEAUTIFUL MORNING TRAFFIC WAS MOVING VERY SMOOTH I WAS GOING 50MPH APPROXIMATELY WHEN ALL OF A SUDDEN MY CAR JERKS FORWARD AND BACKWARD THEN A BEEPING SOUND AND STOP SUDDENLY ON THE VAN WYCK EXPRESSWAY I SAW MY LIFE FLASH IN FRONT OF MY EYES. LUCKILY THE PERSON BEHIND ME WAS LIKE TWO CARS AW1 CAR AWAY SO NO ONE COLLIDED IN ME , HOWEVER WHEN I LOOK THROUGH MY REAR VIEW MIRROR I SAW ALL THE TRUCKS AND CARS COMING DOWN I DON'T KNOW HOW I WAS ABLE TO MOVE THE CAR OVER INTO THE SERVICE LANE, THE CRAZINESS IS THAT EVEN THOUGH THE CAR STOP IT WAS STILL IN DRIVE I WAS UNABLE TO PUT THE CAR IN NEUTRAL. IT'S BEEN A WEEK SINCE THIS HAPPEN AND I'M STILL HAVING ANXIETY. I AM HAVING A HARD TIME CHANGING THE CAR BECAUSE BMW INSISTED. THEY SAID SOME COLLISION AVOIDANCE WAS ON VERY SENSITIVE AND IT'S FIX NOW. BUT THE WHY WOULD A CAR STOP SUDDENLY ON A HIGHWAY WHEN NOTHING WAS IN FRONT ON ME AND NO OTHER VECHICLE WAS CLOSE BY I THANK GOD THAT I'M ABLE TO WRITE THIS I NEED SOME SERIOUS HELP BECAUSE IF I GET BACK IN THAT SAME CAR I'M GOING TO BE DRIVING IN FEAR FOR THE NEXT 3 YEARS WHO DO I SPEAK TO REGARDING THIS ISSUE. I DIDN'T EXPECT TO GET THIS TYPE OF TREATMENT FROM BMW IS LIKE THEY DON'T CARE HOW IT'S AFFECTED ME IT'S ONLY 1 MONTH ALL THEY HAVE TO DO IS CHANGE THE CAR I DID NOT PULL SLOT OF MILEAGE ON THE CAR I JUST GOT THE CAR I WAS I LOVE WITH THE CAR BUT AFTER THIS INCIDENT I DON'T KNOW IF I'LL EVER FEEL A 100% SAFE DRIVING A BMW. I NEVER HAD ANY ISSUE WITH MY 528I IT WAS PERFECT BUT IT'S SAD TO SAY THAT NOT THIS TIME AROUND. WHY AM I GOING THROUGH SO MUCH STRESS AND HEADACHE TO CHANGE THE VECHICLE IT'S JOT MY FAULT. I'M SO DISAPPOINTED IN BMW.
Mfg Campaign: 11093265
Recall Date: May 10, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Corrective Action:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Additional Notes:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Mfg Campaign: 11079206
Recall Date: Mar 14, 2018
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Corrective Action:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Additional Notes:
CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.
Mfg Campaign: 11079206
Recall Date: Mar 14, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT 40MPH ON A NORMAL PAVED CITY STREET STRAIGHTLY, DRIVER SIDE DOOR SUDDENLY EJECTED AND OPENED TO THE "HALF-LOCK HALF-OPEN" STATE (DOOR WAS FULLY LOCKED WHEN BEGINNING TO DRIVE, AND NO WARMING WAS DISPLAYED). AT THE INCIDENT, DOOR DID NOT "FLY OPEN" BUT THE LOCK WAS SUDDENLY DISABLED, AND DOOR OPENED ITSELF. AUDIO WARMING AND VISUAL WARMING ON DISPLAY WERE BOTH ACTIVATED AT THE TIME OF THE DOOR OPENING. I IMMEDIATELY PROCEEDED TO A STOP AT THE NEAREST POSSIBLE AREA, AND MANUALLY CLOSED THE DRIVER SIDE DOOR.
Corrective Action:
WHILE DRIVING AT 40MPH ON A NORMAL PAVED CITY STREET STRAIGHTLY, DRIVER SIDE DOOR SUDDENLY EJECTED AND OPENED TO THE "HALF-LOCK HALF-OPEN" STATE (DOOR WAS FULLY LOCKED WHEN BEGINNING TO DRIVE, AND NO WARMING WAS DISPLAYED). AT THE INCIDENT, DOOR DID NOT "FLY OPEN" BUT THE LOCK WAS SUDDENLY DISABLED, AND DOOR OPENED ITSELF. AUDIO WARMING AND VISUAL WARMING ON DISPLAY WERE BOTH ACTIVATED AT THE TIME OF THE DOOR OPENING. I IMMEDIATELY PROCEEDED TO A STOP AT THE NEAREST POSSIBLE AREA, AND MANUALLY CLOSED THE DRIVER SIDE DOOR.
Additional Notes:
WHILE DRIVING AT 40MPH ON A NORMAL PAVED CITY STREET STRAIGHTLY, DRIVER SIDE DOOR SUDDENLY EJECTED AND OPENED TO THE "HALF-LOCK HALF-OPEN" STATE (DOOR WAS FULLY LOCKED WHEN BEGINNING TO DRIVE, AND NO WARMING WAS DISPLAYED). AT THE INCIDENT, DOOR DID NOT "FLY OPEN" BUT THE LOCK WAS SUDDENLY DISABLED, AND DOOR OPENED ITSELF. AUDIO WARMING AND VISUAL WARMING ON DISPLAY WERE BOTH ACTIVATED AT THE TIME OF THE DOOR OPENING. I IMMEDIATELY PROCEEDED TO A STOP AT THE NEAREST POSSIBLE AREA, AND MANUALLY CLOSED THE DRIVER SIDE DOOR.
Mfg Campaign: 11071950
Recall Date: Feb 9, 2018
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