Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
37 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
It keeps coming up with the error message passenger restraint system malfunction
Corrective Action:
It keeps coming up with the error message passenger restraint system malfunction
Additional Notes:
It keeps coming up with the error message passenger restraint system malfunction
Mfg Campaign: 11669239
Recall Date: Jun 25, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving home after picking my son up from school and out of no where the vehicle temperature was in the red and a message popped up stating that vehicle coolant needed to be replenished but that continued driving of the vehicle was ok. It was not ok at all! The car started smoking and we were left stranded on the side of the road. I’ve read numerous blogs showing that the same thing has happened to other people and that there have even been recalls on other bmw’s in regards to the engine coolant system.
Corrective Action:
I was driving home after picking my son up from school and out of no where the vehicle temperature was in the red and a message popped up stating that vehicle coolant needed to be replenished but that continued driving of the vehicle was ok. It was not ok at all! The car started smoking and we were left stranded on the side of the road. I’ve read numerous blogs showing that the same thing has happened to other people and that there have even been recalls on other bmw’s in regards to the engine coolant system.
Additional Notes:
I was driving home after picking my son up from school and out of no where the vehicle temperature was in the red and a message popped up stating that vehicle coolant needed to be replenished but that continued driving of the vehicle was ok. It was not ok at all! The car started smoking and we were left stranded on the side of the road. I’ve read numerous blogs showing that the same thing has happened to other people and that there have even been recalls on other bmw’s in regards to the engine coolant system.
Mfg Campaign: 11667326
Recall Date: Jun 17, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's wife owns a 2018 BMW 530I. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact refilled the coolant reservoir, and the warning light turned off; however, the check engine light soon returned. The vehicle was towed to a dealer where a diagnostic test discovered that coolant and freon had leaked from the turbo lines, causing damages to the oil housing and water pump. The dealer provided the contact with an estimate for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Corrective Action:
The contact's wife owns a 2018 BMW 530I. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact refilled the coolant reservoir, and the warning light turned off; however, the check engine light soon returned. The vehicle was towed to a dealer where a diagnostic test discovered that coolant and freon had leaked from the turbo lines, causing damages to the oil housing and water pump. The dealer provided the contact with an estimate for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Additional Notes:
The contact's wife owns a 2018 BMW 530I. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact refilled the coolant reservoir, and the warning light turned off; however, the check engine light soon returned. The vehicle was towed to a dealer where a diagnostic test discovered that coolant and freon had leaked from the turbo lines, causing damages to the oil housing and water pump. The dealer provided the contact with an estimate for the repair. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Mfg Campaign: 11638278
Recall Date: Jan 24, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW 530I. The contact stated that while driving at various speeds, a coolant-level message was displayed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was a coolant leak inside the engine. The contact was informed that the vehicle was covered under warranty and that an undisclosed part inside the coolant system was replaced. The contact stated that one week after the repair, the message returned, and the contact was informed that the upper coolant hose was defective. The contact was informed that the vehicle was no longer covered under warranty and the contact paid for the repair. After the second repair, the contact stated that the failure returned and there was coolant leaking from the vehicle. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2018 BMW 530I. The contact stated that while driving at various speeds, a coolant-level message was displayed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was a coolant leak inside the engine. The contact was informed that the vehicle was covered under warranty and that an undisclosed part inside the coolant system was replaced. The contact stated that one week after the repair, the message returned, and the contact was informed that the upper coolant hose was defective. The contact was informed that the vehicle was no longer covered under warranty and the contact paid for the repair. After the second repair, the contact stated that the failure returned and there was coolant leaking from the vehicle. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2018 BMW 530I. The contact stated that while driving at various speeds, a coolant-level message was displayed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was a coolant leak inside the engine. The contact was informed that the vehicle was covered under warranty and that an undisclosed part inside the coolant system was replaced. The contact stated that one week after the repair, the message returned, and the contact was informed that the upper coolant hose was defective. The contact was informed that the vehicle was no longer covered under warranty and the contact paid for the repair. After the second repair, the contact stated that the failure returned and there was coolant leaking from the vehicle. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 64,000.
Mfg Campaign: 11633671
Recall Date: Jan 2, 2025
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint system Malfunction. L
Corrective Action:
Passenger restraint system Malfunction. L
Additional Notes:
Passenger restraint system Malfunction. L
Mfg Campaign: 11605584
Recall Date: Jul 31, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I parked my car and there were not any lights on the showing. When I returned to my car about an hour later 2 lights were shown (1) 4 wheel drive and (2) Passenger restraint system. I am concerned about the passenger restraint system because until I can get this repaired, no one can use the passenger seat because of this safety issue.
Corrective Action:
I parked my car and there were not any lights on the showing. When I returned to my car about an hour later 2 lights were shown (1) 4 wheel drive and (2) Passenger restraint system. I am concerned about the passenger restraint system because until I can get this repaired, no one can use the passenger seat because of this safety issue.
Additional Notes:
I parked my car and there were not any lights on the showing. When I returned to my car about an hour later 2 lights were shown (1) 4 wheel drive and (2) Passenger restraint system. I am concerned about the passenger restraint system because until I can get this repaired, no one can use the passenger seat because of this safety issue.
Mfg Campaign: 11604742
Recall Date: Jul 26, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The car is reporting that there is a passenger restraint system malfunction. When there is a passenger in the front seat, the airbag is disable.
Corrective Action:
The car is reporting that there is a passenger restraint system malfunction. When there is a passenger in the front seat, the airbag is disable.
Additional Notes:
The car is reporting that there is a passenger restraint system malfunction. When there is a passenger in the front seat, the airbag is disable.
Mfg Campaign: 11603633
Recall Date: Jul 21, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Corrective Action:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Additional Notes:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Mfg Campaign: 11595827
Recall Date: Jun 21, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Corrective Action:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Additional Notes:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Mfg Campaign: 11595827
Recall Date: Jun 21, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Corrective Action:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Additional Notes:
Car randomly shows “Passenger restraint system malfunction”. I have read multiple complaints from other BMW owners about this issue that is not covered under BMW warranty.
Mfg Campaign: 11595827
Recall Date: Jun 21, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Corrective Action:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Additional Notes:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Mfg Campaign: 11586947
Recall Date: May 4, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Corrective Action:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Additional Notes:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Mfg Campaign: 11586947
Recall Date: May 4, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Corrective Action:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Additional Notes:
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
Mfg Campaign: 11586947
Recall Date: May 4, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Corrective Action:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Additional Notes:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Mfg Campaign: 11576351
Recall Date: Mar 9, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Corrective Action:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Additional Notes:
Passenger Restraint system malfunction warning keeps appearing. This car has never been in an accident or had any moisture, spills etc. that would cause that to happen. I'm reporting it as an issue due to the many complaints by BMW customers with the same issue. BMW charges $2500 to fix for this very common problem.
Mfg Campaign: 11576351
Recall Date: Mar 9, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Corrective Action:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Additional Notes:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Mfg Campaign: 11546552
Recall Date: Sep 26, 2023
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Corrective Action:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Additional Notes:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Mfg Campaign: 11546552
Recall Date: Sep 26, 2023
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Corrective Action:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Additional Notes:
I recently took my vehicle in for a service due to "passenger system restraint" error code. Upon dealer inspection it would cost upwards of 4,000$ to fix this issue. I called my warranty company and they do not warranty any repairs that have to do with restraint systems. This seems to be a widespread issue from what I have read. This can really cause a major issue if the seatbelt for the passenger side does not work upon a collision. This has to be putting people in a serious situation and should be investigated. Thanks for your time.
Mfg Campaign: 11546552
Recall Date: Sep 26, 2023
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passenger restraint system warning is appearing frequently. The dealer service department said the front passenger seat mat needs to be replaced due to faulty front passenger seat occupancy detection. This is a known and common problem impacting front passenger seats but bmw is not recalling even though it impacts air bag deployment. The cost of the repair is estimated to be $2030 at Roadshow BMW in Cordova, TN.
Corrective Action:
Passenger restraint system warning is appearing frequently. The dealer service department said the front passenger seat mat needs to be replaced due to faulty front passenger seat occupancy detection. This is a known and common problem impacting front passenger seats but bmw is not recalling even though it impacts air bag deployment. The cost of the repair is estimated to be $2030 at Roadshow BMW in Cordova, TN.
Additional Notes:
Passenger restraint system warning is appearing frequently. The dealer service department said the front passenger seat mat needs to be replaced due to faulty front passenger seat occupancy detection. This is a known and common problem impacting front passenger seats but bmw is not recalling even though it impacts air bag deployment. The cost of the repair is estimated to be $2030 at Roadshow BMW in Cordova, TN.
Mfg Campaign: 11539754
Recall Date: Aug 21, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
There is a sensor that has malfunctioned under the passenger seat. This passenger restraint sensor is meant to detect a person in the seat so the airbag can deploy. The problem is that I’m Oder to fix this send the cost is over $2,000. It’s not concerned by BMW although it’s part of their safety design.
Corrective Action:
There is a sensor that has malfunctioned under the passenger seat. This passenger restraint sensor is meant to detect a person in the seat so the airbag can deploy. The problem is that I’m Oder to fix this send the cost is over $2,000. It’s not concerned by BMW although it’s part of their safety design.
Additional Notes:
There is a sensor that has malfunctioned under the passenger seat. This passenger restraint sensor is meant to detect a person in the seat so the airbag can deploy. The problem is that I’m Oder to fix this send the cost is over $2,000. It’s not concerned by BMW although it’s part of their safety design.
Mfg Campaign: 11532317
Recall Date: Jul 14, 2023
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