Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2017 430i, 430i xDrive, 440i, 440i xDrive and M4 vehicles and Rolls-Royce Dawn vehicles. The affected vehicles have seat-mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 23, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Consumer Complaints
33 ComplaintsBmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I was the driver and I stopped at a traffic light. I leaned over toward the passenger seat and the driver’s seat belt came loose from the fixed attachment point at the driver door side of the seat. The seat belt tensioner was recently replaced at the local BMW dealer. There was no warning or other indication that the seat belt anchor point was not secure. I am taking the vehicle back to the dealer for repair on Monday, June 20. Whether this is a manufacturing, assembly or repair issue is unknown. However, there was no advance warning and the seat belt suddenly was rendered useless, which is an unacceptable safety risk in the case of an accident, regardless of whether it is a manufacturing issue or the result of a negligent repair.
Corrective Action:
I was the driver and I stopped at a traffic light. I leaned over toward the passenger seat and the driver’s seat belt came loose from the fixed attachment point at the driver door side of the seat. The seat belt tensioner was recently replaced at the local BMW dealer. There was no warning or other indication that the seat belt anchor point was not secure. I am taking the vehicle back to the dealer for repair on Monday, June 20. Whether this is a manufacturing, assembly or repair issue is unknown. However, there was no advance warning and the seat belt suddenly was rendered useless, which is an unacceptable safety risk in the case of an accident, regardless of whether it is a manufacturing issue or the result of a negligent repair.
Additional Notes:
I was the driver and I stopped at a traffic light. I leaned over toward the passenger seat and the driver’s seat belt came loose from the fixed attachment point at the driver door side of the seat. The seat belt tensioner was recently replaced at the local BMW dealer. There was no warning or other indication that the seat belt anchor point was not secure. I am taking the vehicle back to the dealer for repair on Monday, June 20. Whether this is a manufacturing, assembly or repair issue is unknown. However, there was no advance warning and the seat belt suddenly was rendered useless, which is an unacceptable safety risk in the case of an accident, regardless of whether it is a manufacturing issue or the result of a negligent repair.
Mfg Campaign: 11470004
Recall Date: Jun 19, 2022
Bmw Of North America, Llc
Defect Description:
TIRES:BEAD
Potential Consequences:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Corrective Action:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Additional Notes:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Mfg Campaign: 11421363
Recall Date: Jun 18, 2021
Bmw Of North America, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Corrective Action:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Additional Notes:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Mfg Campaign: 11421363
Recall Date: Jun 18, 2021
Bmw Of North America, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Corrective Action:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Additional Notes:
Tire warning system came on and found that front drivers side had no air in it, since it's a run flat tire I was able to drive slowly for just a few miles to home. After filling the tire with air I found that the sidewall was leaking excessively. No visible hole but a bulge in the outer layer causing air loss. No scuffs or any other other damage to tire or specifically sidewall. Mileage is 22,700.
Mfg Campaign: 11421363
Recall Date: Jun 18, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Corrective Action:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Additional Notes:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Mfg Campaign: 11383491
Recall Date: Dec 15, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Corrective Action:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Additional Notes:
AFTER PUTTING THE HARDTOP DOWN AND RECEIVING THE COMPLETE MESSAGE, I THEN GOT ANOTHER MESSAGE SAYING 'RETRACTABLE TOP NOT LOCKED'- SEE OWNERS MANUAL. AFTER REVIEWING THE MANUAL, I COULD NOT DISMISS THE WARNING OR PUT THE TOP BACK UP. I HAVE BEEN GETTING THIS SAME MESSAGE WHETHER THE TOP IS UP OR DOWN SINCE PURCHASING THE VEHICLE AND IT HAS BEEN IN THE SHOP ALMOST THE ENTIRE 3 WEEKS I HAVE OWNED IT! THE CAR WAS RUNNING AND IN PARK WHEN THE TOP WAS INITIALLY LOWERED AND RECEIVED THE MESSAGE THE FIRST TIME.
Mfg Campaign: 11383491
Recall Date: Dec 15, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11363360
Recall Date: Oct 8, 2020
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE CONTACT ALSO STATED THAT THE TRANSMISSION SKIPPED GEARS WHILE DRIVING. THE VEHICLE WAS TAKEN TO HENDRICK BMW (6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227) BUT WAS NOT YET DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE STARTED ALMOST IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE AIR THERMOSTAT AND COOLANT PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A SECOND TIME BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11363360
Recall Date: Oct 8, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Corrective Action:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Additional Notes:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Mfg Campaign: 11319018
Recall Date: Mar 23, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Corrective Action:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Additional Notes:
MY WIFE WAS DRIVING OUR 2017 BMW 430I WITH OUR INFANT SON IN THE BACK SEAT. SHE TRAVELING APPROXIMATELY 70 MPH ON THE FREEWAY WHEN SHE HEARD AN EXPLOSIVE SOUND WHICH RESULTED IN THE GLASS SUNROOF TO SHATTER. THE SUNROOF WAS NOT OPEN, THE HEAT WAS NOT ON, AND THERE WERE NO VEHICLES IN FRONT/BEHIND, OR NEXT TO HER. NO VISIBLE EVIDENCE OF ANY ROAD DEBRIS. IT JUST EXPLODED OUTWARD, AND NO CLUE AS TO WHY.
Mfg Campaign: 11319018
Recall Date: Mar 23, 2020
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELTS DO NOT RETRACT WHEN REMOVED. THEY MUST BE MANUALLY PUSHED INTO THE SEAT BACK. IF I FORGET, OR LOAN MY CAR TO SOMEONE THERE IS A DANGER OF THE SEAT BELT AND/OR SEAT BELT CLIP BEING STUCK IN THE DOOR CAUSING DAMAGE THAT MAY NOT BE NOTICEABLE UNTIL THE SEAT BELT FAILS IN AN ACCIDENT. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS CAR.
Corrective Action:
SEAT BELTS DO NOT RETRACT WHEN REMOVED. THEY MUST BE MANUALLY PUSHED INTO THE SEAT BACK. IF I FORGET, OR LOAN MY CAR TO SOMEONE THERE IS A DANGER OF THE SEAT BELT AND/OR SEAT BELT CLIP BEING STUCK IN THE DOOR CAUSING DAMAGE THAT MAY NOT BE NOTICEABLE UNTIL THE SEAT BELT FAILS IN AN ACCIDENT. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS CAR.
Additional Notes:
SEAT BELTS DO NOT RETRACT WHEN REMOVED. THEY MUST BE MANUALLY PUSHED INTO THE SEAT BACK. IF I FORGET, OR LOAN MY CAR TO SOMEONE THERE IS A DANGER OF THE SEAT BELT AND/OR SEAT BELT CLIP BEING STUCK IN THE DOOR CAUSING DAMAGE THAT MAY NOT BE NOTICEABLE UNTIL THE SEAT BELT FAILS IN AN ACCIDENT. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS CAR.
Mfg Campaign: 11310121
Recall Date: Feb 19, 2020
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 BMW 430I. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO A SUDDEN STOP. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "FAULT IN AIR BAG" APPEARED. THE CONTACT RECEIVED INJURIES TO THE BACK AND NECK AREA, BUT MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE TOWING COMPANY. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 BMW 430I. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO A SUDDEN STOP. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "FAULT IN AIR BAG" APPEARED. THE CONTACT RECEIVED INJURIES TO THE BACK AND NECK AREA, BUT MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE TOWING COMPANY. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 BMW 430I. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO A SUDDEN STOP. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED AND "FAULT IN AIR BAG" APPEARED. THE CONTACT RECEIVED INJURIES TO THE BACK AND NECK AREA, BUT MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE TOWING COMPANY. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 11288503
Recall Date: Dec 11, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRIEND WAS DRIVING DOWN FREEWAY. SUDDENLY HEARD A LOUD BOOM, AND THE SOUND OF ROAD NOISE. PULLED OFF FREEWAY. FOUND THAT SUNROOF HAD SPONTANEOUSLY SHATTERED. THE ONLY REASON THIS DIDN'T HURT THE DRIVER WAS THAT THE SUNROOF SHADE WAS PULLED. THE DEALERSHIP (LONG BEACH BMW) CLAIMED THAT THIS WAS A RESULT OF AN IMPACT. NO EVIDENCE OF SOMETHING HITTING IT WITH ENOUGH FORCE TO CAUSE THIS SHATTERING IS VISIBLE. IN FACT, THE PICTURE SHOWS THAT THE SUNROOF EXPLODED OUT WHEN IT SHATTERED. (LOOK AROUND THE HOLE AND YOU WILL SEE THAT THE SUNROOF GLASS WAS GOING OUT.
Corrective Action:
FRIEND WAS DRIVING DOWN FREEWAY. SUDDENLY HEARD A LOUD BOOM, AND THE SOUND OF ROAD NOISE. PULLED OFF FREEWAY. FOUND THAT SUNROOF HAD SPONTANEOUSLY SHATTERED. THE ONLY REASON THIS DIDN'T HURT THE DRIVER WAS THAT THE SUNROOF SHADE WAS PULLED. THE DEALERSHIP (LONG BEACH BMW) CLAIMED THAT THIS WAS A RESULT OF AN IMPACT. NO EVIDENCE OF SOMETHING HITTING IT WITH ENOUGH FORCE TO CAUSE THIS SHATTERING IS VISIBLE. IN FACT, THE PICTURE SHOWS THAT THE SUNROOF EXPLODED OUT WHEN IT SHATTERED. (LOOK AROUND THE HOLE AND YOU WILL SEE THAT THE SUNROOF GLASS WAS GOING OUT.
Additional Notes:
FRIEND WAS DRIVING DOWN FREEWAY. SUDDENLY HEARD A LOUD BOOM, AND THE SOUND OF ROAD NOISE. PULLED OFF FREEWAY. FOUND THAT SUNROOF HAD SPONTANEOUSLY SHATTERED. THE ONLY REASON THIS DIDN'T HURT THE DRIVER WAS THAT THE SUNROOF SHADE WAS PULLED. THE DEALERSHIP (LONG BEACH BMW) CLAIMED THAT THIS WAS A RESULT OF AN IMPACT. NO EVIDENCE OF SOMETHING HITTING IT WITH ENOUGH FORCE TO CAUSE THIS SHATTERING IS VISIBLE. IN FACT, THE PICTURE SHOWS THAT THE SUNROOF EXPLODED OUT WHEN IT SHATTERED. (LOOK AROUND THE HOLE AND YOU WILL SEE THAT THE SUNROOF GLASS WAS GOING OUT.
Mfg Campaign: 11287268
Recall Date: Dec 5, 2019
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