Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Consumer Complaints
87 ComplaintsBmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Corrective Action:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Additional Notes:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Mfg Campaign: 11405636
Recall Date: Mar 30, 2021
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Corrective Action:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Additional Notes:
ON MARCH 22, 2021, I WAS PARKING MY 2016 BMW GRAN TURISMO 328X AT A PARKING GARAGE. II HAD COMPLETED THE INITIAL TURN-IN, WHEN THE CAR FELT LIKE THE ACCELERATOR HAD BEEN PUSHED TO THE FLOOR. THE CAR WENT FROM APPROXIMATELY 5 MILES AN HOUR TO ABOUT 20 MPH IN THE LENGTH OF A PARKING SPOT. THE CAR HIT THE CONCRETE BARRIER HEAD ON, WITH THE SIDE CURTAIN, STEERING WHEEL AND LEG AIR BAGS DEPLOYING. THE CAR WAS FULLY MAINTAINED AND SERVICED BY THE BMW DEALER WITH BRAND NEW TIRES. IT HAD ABOUT 78K MILES ON IT. THE FORWARD COLLISION WARNING DID NOT GO OFF NOR DID THE AUTOMATIC BRAKING OCCUR. I ASKED THE REPAIR FACILITY TO CHECK OUT WHY THE CAR SUDDENLY ACCELERATED, BUT WAS TOLD THAT ACCIDENTS HAPPEN AND THAT THE CAR WAS TOTALED ANYWAY. I DID NOT PRESS THE ACCELERATOR 'ACCIDENTALLY'. I HAVE HAD HUNDREDS OF HOURS OF DRIVERS TRAINING AND EVASIVE MANUVERING BECAUSE OF MY JOB AND DO NOT MAKE MISTAKES LIKE THAT. I AM GRATEFUL THAT NO ONE OTHER THAN I WAS HURT AND THAT THERE WAS THE CONCRETE BARRIER TO STOP THE VEHICLE. THERE WAS A POLICE REPORT MADE. THE CAR HAS BEEN TOTALED AS THERE WAS MORE THAN 15K DAMAGE. USAA HAS THE CAR.
Mfg Campaign: 11405636
Recall Date: Mar 30, 2021
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS UNDER 30,000 MILES AND REQUIRES A NEW POWER STEERING MODULE WHICH INCLUDES THE RACK AND PINION STEERING ASSEMBLY, NEW COMPUTER PROGRAMMING AND WHEEL ALIGNMENT. THE FACTORY INSTALLED POWER STEERING ASSEMBLY MODULE IS TURNING OFF AND BACK ON; WHEN OFF THERE IS NO POWER STEERING ASSISTANCE MAKE IF VERY DIFFICULT TO STEER THE CAR ESPECIALLY AT SLOWER SPEEDS. WHEN THE POWER STEERING COMES BACK ON AND THE VEHICLE IS AT SPEED IT CREATES A VERY SENSITIVE STEERING WHEEL WHICH CAUSES DRIVER TO OVER STEER THE VEHICLE. WHEN MAKING A SHARP TURN LIKE WHEN TURNING ONTO ANOTHER STREET AND THE POWER STEERING IS OUT THE DRIVER HAS TO "MUSCLE" THE STEERING WHEEL TO MAKE THE TURN; IF DURING THAT TURN THE POWER STEERING ASSIST RETURNS THIS CAUSES THE DRIVER TO OVER STEER THE CAR EITHER INTO TRAFFIC OR OFF THE ROAD. AS OF 10/07/2020 THE POWER STEERING ASSIST IS COMPLETELY OUT AND THE VEHICLE IS NOT SAFE TO DRIVE.
Corrective Action:
VEHICLE HAS UNDER 30,000 MILES AND REQUIRES A NEW POWER STEERING MODULE WHICH INCLUDES THE RACK AND PINION STEERING ASSEMBLY, NEW COMPUTER PROGRAMMING AND WHEEL ALIGNMENT. THE FACTORY INSTALLED POWER STEERING ASSEMBLY MODULE IS TURNING OFF AND BACK ON; WHEN OFF THERE IS NO POWER STEERING ASSISTANCE MAKE IF VERY DIFFICULT TO STEER THE CAR ESPECIALLY AT SLOWER SPEEDS. WHEN THE POWER STEERING COMES BACK ON AND THE VEHICLE IS AT SPEED IT CREATES A VERY SENSITIVE STEERING WHEEL WHICH CAUSES DRIVER TO OVER STEER THE VEHICLE. WHEN MAKING A SHARP TURN LIKE WHEN TURNING ONTO ANOTHER STREET AND THE POWER STEERING IS OUT THE DRIVER HAS TO "MUSCLE" THE STEERING WHEEL TO MAKE THE TURN; IF DURING THAT TURN THE POWER STEERING ASSIST RETURNS THIS CAUSES THE DRIVER TO OVER STEER THE CAR EITHER INTO TRAFFIC OR OFF THE ROAD. AS OF 10/07/2020 THE POWER STEERING ASSIST IS COMPLETELY OUT AND THE VEHICLE IS NOT SAFE TO DRIVE.
Additional Notes:
VEHICLE HAS UNDER 30,000 MILES AND REQUIRES A NEW POWER STEERING MODULE WHICH INCLUDES THE RACK AND PINION STEERING ASSEMBLY, NEW COMPUTER PROGRAMMING AND WHEEL ALIGNMENT. THE FACTORY INSTALLED POWER STEERING ASSEMBLY MODULE IS TURNING OFF AND BACK ON; WHEN OFF THERE IS NO POWER STEERING ASSISTANCE MAKE IF VERY DIFFICULT TO STEER THE CAR ESPECIALLY AT SLOWER SPEEDS. WHEN THE POWER STEERING COMES BACK ON AND THE VEHICLE IS AT SPEED IT CREATES A VERY SENSITIVE STEERING WHEEL WHICH CAUSES DRIVER TO OVER STEER THE VEHICLE. WHEN MAKING A SHARP TURN LIKE WHEN TURNING ONTO ANOTHER STREET AND THE POWER STEERING IS OUT THE DRIVER HAS TO "MUSCLE" THE STEERING WHEEL TO MAKE THE TURN; IF DURING THAT TURN THE POWER STEERING ASSIST RETURNS THIS CAUSES THE DRIVER TO OVER STEER THE CAR EITHER INTO TRAFFIC OR OFF THE ROAD. AS OF 10/07/2020 THE POWER STEERING ASSIST IS COMPLETELY OUT AND THE VEHICLE IS NOT SAFE TO DRIVE.
Mfg Campaign: 11363159
Recall Date: Oct 7, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Corrective Action:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Additional Notes:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Mfg Campaign: 11353027
Recall Date: Sep 3, 2020
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Corrective Action:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Additional Notes:
THIS HAPPENED TWO SEPARATE TIMES ABOUT 2 WEEKS APART.. THE CAR WAS STOPPED AT A STOPLIGHT. FOOT ON BRAKE. SUDDENLY ENGINE STARTED REVVING AND CAR LEAPED FORWARD. BRAKE DID NOT STOP IT. THE SECOND TIME, (AUGUST 31, 2020) THE CAR REARED-ENDED THE CAR IN FRONT, POSSIBLY CAUSING INJURY TO THAT DRIVER. NEITHER CAR WAS HARMED.
Mfg Campaign: 11353027
Recall Date: Sep 3, 2020
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS MOVING AT 30 MPH WHEN INSTEPPED ON THE BREAKS AND IT KEPT MOVING. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT THEY FIX THE BREAK. THEO DAYS AGO I WAS PROMPTED WITH THE SAME PROBLEM.
Corrective Action:
THE VEHICLE WAS MOVING AT 30 MPH WHEN INSTEPPED ON THE BREAKS AND IT KEPT MOVING. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT THEY FIX THE BREAK. THEO DAYS AGO I WAS PROMPTED WITH THE SAME PROBLEM.
Additional Notes:
THE VEHICLE WAS MOVING AT 30 MPH WHEN INSTEPPED ON THE BREAKS AND IT KEPT MOVING. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT THEY FIX THE BREAK. THEO DAYS AGO I WAS PROMPTED WITH THE SAME PROBLEM.
Mfg Campaign: 11318578
Recall Date: Mar 18, 2020
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ENGINE REVVED UNCONTROLLABLY WITHOUT MY FOOT ON THE GAS PEDAL, I WAS FORCED TO SHUT THE ENGINE OFF. THE CAR BEHAVED NORMALLY ONCE THE ENGINE WAS RESTARTED: I WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT A VERY SLOW SPEED. MY FOOT WAS OFF THE GAS PEDAL AS I WAS BRAKING AND COMING TO A STOP. SUDDENLY (WITH FOOT STILL ON THE BRAKE AND NOT THE GAS PEDAL) THE ENGINE REVVED TO A HIGH RPM WHICH LURCHED THE CAR FORWARD A BIT. SINCE I WAS ALREADY BRAKING, I WAS ABLE TO REACT QUICKLY AND PRESS DOWN EVEN HARDER ON THE BRAKE PEDAL, WHICH STOPPED THE VEHICLE AND KEPT IT IN PLACE. THE ENGINE CONTINUED TO REV AND I SHIFTED INTO PARK. THE ENGINE STAYED REVVED AT VERY HIGH RPMS AS IF I WAS FLOORING THE GAS PEDAL, EVEN THOUGH I COULD LOOK DOWN AND CONFIRM THAT MY FOOT WAS ONLY ON THE BRAKE. AT THIS POINT I SHUT OFF THE ENGINE AND WAITED SEVERAL MINUTES. I CHECKED THE FLOOR MAT AND CONFIRMED THAT IT WAS NOT OUT OF PLACE OR AFFECTING THE PEDALS IN ANY WAY. I THEN STARTED THE ENGINE AGAIN AND THE CAR IDLED NORMALLY WITH NO ISSUES. I TESTED DRIVING AT A SLOW SPEED AND PULLED INTO SEVERAL MORE PARKING SPOTS TO SEE IF THE ISSUE WOULD REOCCUR, BUT IT DID NOT. I DROVE HOME NORMALLY AND PARKED WITHOUT FURTHER PROBLEMS, AND WILL BE TAKING THE CAR TO A MECHANIC AS SOON A POSSIBLE.
Corrective Action:
ENGINE REVVED UNCONTROLLABLY WITHOUT MY FOOT ON THE GAS PEDAL, I WAS FORCED TO SHUT THE ENGINE OFF. THE CAR BEHAVED NORMALLY ONCE THE ENGINE WAS RESTARTED: I WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT A VERY SLOW SPEED. MY FOOT WAS OFF THE GAS PEDAL AS I WAS BRAKING AND COMING TO A STOP. SUDDENLY (WITH FOOT STILL ON THE BRAKE AND NOT THE GAS PEDAL) THE ENGINE REVVED TO A HIGH RPM WHICH LURCHED THE CAR FORWARD A BIT. SINCE I WAS ALREADY BRAKING, I WAS ABLE TO REACT QUICKLY AND PRESS DOWN EVEN HARDER ON THE BRAKE PEDAL, WHICH STOPPED THE VEHICLE AND KEPT IT IN PLACE. THE ENGINE CONTINUED TO REV AND I SHIFTED INTO PARK. THE ENGINE STAYED REVVED AT VERY HIGH RPMS AS IF I WAS FLOORING THE GAS PEDAL, EVEN THOUGH I COULD LOOK DOWN AND CONFIRM THAT MY FOOT WAS ONLY ON THE BRAKE. AT THIS POINT I SHUT OFF THE ENGINE AND WAITED SEVERAL MINUTES. I CHECKED THE FLOOR MAT AND CONFIRMED THAT IT WAS NOT OUT OF PLACE OR AFFECTING THE PEDALS IN ANY WAY. I THEN STARTED THE ENGINE AGAIN AND THE CAR IDLED NORMALLY WITH NO ISSUES. I TESTED DRIVING AT A SLOW SPEED AND PULLED INTO SEVERAL MORE PARKING SPOTS TO SEE IF THE ISSUE WOULD REOCCUR, BUT IT DID NOT. I DROVE HOME NORMALLY AND PARKED WITHOUT FURTHER PROBLEMS, AND WILL BE TAKING THE CAR TO A MECHANIC AS SOON A POSSIBLE.
Additional Notes:
ENGINE REVVED UNCONTROLLABLY WITHOUT MY FOOT ON THE GAS PEDAL, I WAS FORCED TO SHUT THE ENGINE OFF. THE CAR BEHAVED NORMALLY ONCE THE ENGINE WAS RESTARTED: I WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT A VERY SLOW SPEED. MY FOOT WAS OFF THE GAS PEDAL AS I WAS BRAKING AND COMING TO A STOP. SUDDENLY (WITH FOOT STILL ON THE BRAKE AND NOT THE GAS PEDAL) THE ENGINE REVVED TO A HIGH RPM WHICH LURCHED THE CAR FORWARD A BIT. SINCE I WAS ALREADY BRAKING, I WAS ABLE TO REACT QUICKLY AND PRESS DOWN EVEN HARDER ON THE BRAKE PEDAL, WHICH STOPPED THE VEHICLE AND KEPT IT IN PLACE. THE ENGINE CONTINUED TO REV AND I SHIFTED INTO PARK. THE ENGINE STAYED REVVED AT VERY HIGH RPMS AS IF I WAS FLOORING THE GAS PEDAL, EVEN THOUGH I COULD LOOK DOWN AND CONFIRM THAT MY FOOT WAS ONLY ON THE BRAKE. AT THIS POINT I SHUT OFF THE ENGINE AND WAITED SEVERAL MINUTES. I CHECKED THE FLOOR MAT AND CONFIRMED THAT IT WAS NOT OUT OF PLACE OR AFFECTING THE PEDALS IN ANY WAY. I THEN STARTED THE ENGINE AGAIN AND THE CAR IDLED NORMALLY WITH NO ISSUES. I TESTED DRIVING AT A SLOW SPEED AND PULLED INTO SEVERAL MORE PARKING SPOTS TO SEE IF THE ISSUE WOULD REOCCUR, BUT IT DID NOT. I DROVE HOME NORMALLY AND PARKED WITHOUT FURTHER PROBLEMS, AND WILL BE TAKING THE CAR TO A MECHANIC AS SOON A POSSIBLE.
Mfg Campaign: 11291436
Recall Date: Dec 27, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BMW 328I. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN WITH THE START/STOP FEATURE ACTIVATED, THE VEHICLE SHIFTED FROM DRIVE INTO PARK INDEPENDENTLY. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE BACK INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (LOCATED AT 5151 CLARK RD, SARASOTA, FL 34233, (941) 214-4155) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FEATURE OF SHIFTING INDEPENDENTLY INTO PARK WAS A FAIL SAFE MODE FOR THE BATTERY POWER REDUCTION. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,750.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BMW 328I. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN WITH THE START/STOP FEATURE ACTIVATED, THE VEHICLE SHIFTED FROM DRIVE INTO PARK INDEPENDENTLY. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE BACK INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (LOCATED AT 5151 CLARK RD, SARASOTA, FL 34233, (941) 214-4155) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FEATURE OF SHIFTING INDEPENDENTLY INTO PARK WAS A FAIL SAFE MODE FOR THE BATTERY POWER REDUCTION. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,750.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BMW 328I. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT OR STOP SIGN WITH THE START/STOP FEATURE ACTIVATED, THE VEHICLE SHIFTED FROM DRIVE INTO PARK INDEPENDENTLY. THE CONTACT HAD TO MANUALLY SHIFT THE VEHICLE BACK INTO THE DRIVE GEAR. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (LOCATED AT 5151 CLARK RD, SARASOTA, FL 34233, (941) 214-4155) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FEATURE OF SHIFTING INDEPENDENTLY INTO PARK WAS A FAIL SAFE MODE FOR THE BATTERY POWER REDUCTION. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,750.
Mfg Campaign: 11229514
Recall Date: Jul 5, 2019
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Corrective Action:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Additional Notes:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Mfg Campaign: 11174265
Recall Date: Feb 4, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Corrective Action:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Additional Notes:
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Mfg Campaign: 11174265
Recall Date: Feb 4, 2019
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Corrective Action:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Additional Notes:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Mfg Campaign: 11162347
Recall Date: Dec 18, 2018
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Corrective Action:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Additional Notes:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Mfg Campaign: 11162347
Recall Date: Dec 18, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Corrective Action:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Additional Notes:
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Mfg Campaign: 11162347
Recall Date: Dec 18, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
10/07/18 DRIVING BACK FROM FLORIDA AN HOUR INTO MY RIDE ON A 90 DEGREE DAY, I HAD MY SENIOR GREAT DANE IN MY CAR RETURNING TO ATLANTA. THE AC STOPPED, I COULD HEAR IT BEHIND THE DASH, BLOWING FULL FORCE, BUT NOTHING COMING OUT OF THE VENTS. BEING SUNDAY, NO-ONE COULD ADVISE ON A TEMPORARY SOLUTION, CALLED BMW SOS AND ROADSIDE ASSISTANCE, THEY COULD DO NOTHING. I THOUGHT IT COULD BE POSSIBLE THE COILS FROZE UP, LIKE IN YOUR HOME, I SHUT THE AC OFF COMPLETELY AND HAD TO DRIVE WITH THE WINDOWS DOWN. THIS CORRECTED THE PROBLEM, BRIEFLY. I HAD TO CONTINUE ON A 4 HOUR DRIVE IN THIS HEAT WITH MY SENIOR DOG, MISERABLE IS AN UNDERSTATEMENT . I LEASE MY CAR, IT IS PERFECTLY MAINTAINED AND HAD JUST BEEN IN FOR SERVICE. MONDAY I CALLED THE SERVICE CENTER AND THEY KNEW EXACTLY WHAT THE ISSUE WAS, ESSENTIALLY FROZE UP AND THEY HAD A SOLUTION, A MANUAL OVERRIDE OF THE SOFTWARE. THANKFUL THEY HAD A SOLUTION BUT MORE CONCERNING, BMW IS AWARE OF THIS ISSUE, AS I FOUND OUT ON MANY POSTS. THE CONCERNING PART, I HAVE NEVER TAKEN MY CAR ON A DRIVE LONGER THAN AN HOUR EXCEPT THIS TIME AND THE AC GOES OUT, THIS IS NOT ACCEPTABLE IN A LUXURY VEHICLE. THEY NEED TO NOTIFY THEIR CUSTOMERS THIS IS A POSSIBILITY AND THAT THEY HAVE A SOLUTION, I WOULD HAVE NEVER TAKEN THIS CAR ON A TRIP KNOWING IT WAS ENDANGERING MY SENIOR DOG, WHAT IF IT WAS A CHILD? BMW SHOULD NOTIFY THEIR CUSTOMERS OF THIS OCCURRING SO PEOPLE CAN BE AWARE AND MAKE INFORMED DECISIONS BEFORE RISKING AND AWFUL DRIVE. UPON EMAILING BMW CORP, THE CUSTOMER SERVICE PERSON STATES THIS HAS HAPPENED TO HER AND SHE SHUT HER CAR OFF FOR 20 MIN AND THEN IT WAS FINE, SO THIS IS A KNOWN PROBLEM, BUT NOT KNOWN TO OWNERS UNTIL YOU ARE INCONVENIENCED AND ENDANGERED. I WAS IN THE MIDDLE OF A TWO LANE ROAD WITH NO CELL SERVICE, AND I AM TO SHUT MY CAR OFF IN THIS HEAT WITH MY DOG? ABSURD .
Corrective Action:
10/07/18 DRIVING BACK FROM FLORIDA AN HOUR INTO MY RIDE ON A 90 DEGREE DAY, I HAD MY SENIOR GREAT DANE IN MY CAR RETURNING TO ATLANTA. THE AC STOPPED, I COULD HEAR IT BEHIND THE DASH, BLOWING FULL FORCE, BUT NOTHING COMING OUT OF THE VENTS. BEING SUNDAY, NO-ONE COULD ADVISE ON A TEMPORARY SOLUTION, CALLED BMW SOS AND ROADSIDE ASSISTANCE, THEY COULD DO NOTHING. I THOUGHT IT COULD BE POSSIBLE THE COILS FROZE UP, LIKE IN YOUR HOME, I SHUT THE AC OFF COMPLETELY AND HAD TO DRIVE WITH THE WINDOWS DOWN. THIS CORRECTED THE PROBLEM, BRIEFLY. I HAD TO CONTINUE ON A 4 HOUR DRIVE IN THIS HEAT WITH MY SENIOR DOG, MISERABLE IS AN UNDERSTATEMENT . I LEASE MY CAR, IT IS PERFECTLY MAINTAINED AND HAD JUST BEEN IN FOR SERVICE. MONDAY I CALLED THE SERVICE CENTER AND THEY KNEW EXACTLY WHAT THE ISSUE WAS, ESSENTIALLY FROZE UP AND THEY HAD A SOLUTION, A MANUAL OVERRIDE OF THE SOFTWARE. THANKFUL THEY HAD A SOLUTION BUT MORE CONCERNING, BMW IS AWARE OF THIS ISSUE, AS I FOUND OUT ON MANY POSTS. THE CONCERNING PART, I HAVE NEVER TAKEN MY CAR ON A DRIVE LONGER THAN AN HOUR EXCEPT THIS TIME AND THE AC GOES OUT, THIS IS NOT ACCEPTABLE IN A LUXURY VEHICLE. THEY NEED TO NOTIFY THEIR CUSTOMERS THIS IS A POSSIBILITY AND THAT THEY HAVE A SOLUTION, I WOULD HAVE NEVER TAKEN THIS CAR ON A TRIP KNOWING IT WAS ENDANGERING MY SENIOR DOG, WHAT IF IT WAS A CHILD? BMW SHOULD NOTIFY THEIR CUSTOMERS OF THIS OCCURRING SO PEOPLE CAN BE AWARE AND MAKE INFORMED DECISIONS BEFORE RISKING AND AWFUL DRIVE. UPON EMAILING BMW CORP, THE CUSTOMER SERVICE PERSON STATES THIS HAS HAPPENED TO HER AND SHE SHUT HER CAR OFF FOR 20 MIN AND THEN IT WAS FINE, SO THIS IS A KNOWN PROBLEM, BUT NOT KNOWN TO OWNERS UNTIL YOU ARE INCONVENIENCED AND ENDANGERED. I WAS IN THE MIDDLE OF A TWO LANE ROAD WITH NO CELL SERVICE, AND I AM TO SHUT MY CAR OFF IN THIS HEAT WITH MY DOG? ABSURD .
Additional Notes:
10/07/18 DRIVING BACK FROM FLORIDA AN HOUR INTO MY RIDE ON A 90 DEGREE DAY, I HAD MY SENIOR GREAT DANE IN MY CAR RETURNING TO ATLANTA. THE AC STOPPED, I COULD HEAR IT BEHIND THE DASH, BLOWING FULL FORCE, BUT NOTHING COMING OUT OF THE VENTS. BEING SUNDAY, NO-ONE COULD ADVISE ON A TEMPORARY SOLUTION, CALLED BMW SOS AND ROADSIDE ASSISTANCE, THEY COULD DO NOTHING. I THOUGHT IT COULD BE POSSIBLE THE COILS FROZE UP, LIKE IN YOUR HOME, I SHUT THE AC OFF COMPLETELY AND HAD TO DRIVE WITH THE WINDOWS DOWN. THIS CORRECTED THE PROBLEM, BRIEFLY. I HAD TO CONTINUE ON A 4 HOUR DRIVE IN THIS HEAT WITH MY SENIOR DOG, MISERABLE IS AN UNDERSTATEMENT . I LEASE MY CAR, IT IS PERFECTLY MAINTAINED AND HAD JUST BEEN IN FOR SERVICE. MONDAY I CALLED THE SERVICE CENTER AND THEY KNEW EXACTLY WHAT THE ISSUE WAS, ESSENTIALLY FROZE UP AND THEY HAD A SOLUTION, A MANUAL OVERRIDE OF THE SOFTWARE. THANKFUL THEY HAD A SOLUTION BUT MORE CONCERNING, BMW IS AWARE OF THIS ISSUE, AS I FOUND OUT ON MANY POSTS. THE CONCERNING PART, I HAVE NEVER TAKEN MY CAR ON A DRIVE LONGER THAN AN HOUR EXCEPT THIS TIME AND THE AC GOES OUT, THIS IS NOT ACCEPTABLE IN A LUXURY VEHICLE. THEY NEED TO NOTIFY THEIR CUSTOMERS THIS IS A POSSIBILITY AND THAT THEY HAVE A SOLUTION, I WOULD HAVE NEVER TAKEN THIS CAR ON A TRIP KNOWING IT WAS ENDANGERING MY SENIOR DOG, WHAT IF IT WAS A CHILD? BMW SHOULD NOTIFY THEIR CUSTOMERS OF THIS OCCURRING SO PEOPLE CAN BE AWARE AND MAKE INFORMED DECISIONS BEFORE RISKING AND AWFUL DRIVE. UPON EMAILING BMW CORP, THE CUSTOMER SERVICE PERSON STATES THIS HAS HAPPENED TO HER AND SHE SHUT HER CAR OFF FOR 20 MIN AND THEN IT WAS FINE, SO THIS IS A KNOWN PROBLEM, BUT NOT KNOWN TO OWNERS UNTIL YOU ARE INCONVENIENCED AND ENDANGERED. I WAS IN THE MIDDLE OF A TWO LANE ROAD WITH NO CELL SERVICE, AND I AM TO SHUT MY CAR OFF IN THIS HEAT WITH MY DOG? ABSURD .
Mfg Campaign: 11139445
Recall Date: Oct 10, 2018
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS SLOWING DOWN TO APPROACH AND STOP AT A RED LIGHT ON A STREET (NOT HIGHWAY) AND MY CAR WASN'T BRAKING. IT THEN STOPPED. AFTER IT BRAKED AND I WAS SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE FULLY STOPPED AND STATIONARY FOR APPROXIMATELY 10-20 SECONDS MY CAR ACCELERATED WITHOUT WARNING AND HIT THE BACK OF THE CAR AHEAD OF ME. THE IMPACT CAUSED A TINY SCRATCH ON THE DRIVERS BUMPER FROM MY LICENSE PLATE. HIS CAR WAS OLD AND HIS BUMPER ALREADY DAMAGED, SO HE WASN'T TOO CONCERNED ABOUT THE SCRATCH. WE PULLED OFF TO A NEARBY PARKING LOT AND HE CHECKED UNDER HIS CAR AND UNDER MY CAR TO MAKE SURE THERE WAS NO DAMAGE OTHER THAN THE SMALL SCRATCH AND WE PARTED WAYS. I CALLED THE MY BMW SERVICE CENTER FIRST THING THE NEXT MORNING AND BROUGHT MY CAR IN. TWO MONTHS PRIOR TO THIS INCIDENT, MY CAR STOPPED WITHOUT WARNING ON A STREET WITH NO TRAFFIC WHEN I WAS TRAVELING AT APPROXIMATELY 20-30 MILES PER HOUR. I ASSUMED THAT SOMETHING SET OFF ONE OF THE SENSORS, BUT THIS IS NOT A STREET WHERE PEOPLE OR ANIMALS WOULD BE CROSSING AND NO ONE WAS IN THE STREET. THEIR CORPORATE HEADQUARTERS IN NJ SENT IN A FIELD REPRESENTATIVE AND INSPECTED THE CAR. AN EXECUTIVE CUSTOMER CARE REPRESENTATIVE FROM BMW'S NJ CORPORATE HEADQUARTERS GOT BACK TO ME YESTERDAY REPORTING THAT THEY COULD NOT FIND ANY ISSUES WITH THE CAR AND I CAN PICK IT UP AT ANYTIME. THEY COULD OFFER ME NO EXPLANATION FOR THIS OCCURRENCE AND I AM TERRIFIED TO GET BACK IN THIS CAR. I AM ESTIMATING THE MILEAGE ON MY CAR AS 25,000 MILES AS MY CAR IS STILL AT THE BMW SERVICE CENTER AND NOT IN MY POSSESSION TO CHECK THE EXACT MILEAGE.
Corrective Action:
I WAS SLOWING DOWN TO APPROACH AND STOP AT A RED LIGHT ON A STREET (NOT HIGHWAY) AND MY CAR WASN'T BRAKING. IT THEN STOPPED. AFTER IT BRAKED AND I WAS SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE FULLY STOPPED AND STATIONARY FOR APPROXIMATELY 10-20 SECONDS MY CAR ACCELERATED WITHOUT WARNING AND HIT THE BACK OF THE CAR AHEAD OF ME. THE IMPACT CAUSED A TINY SCRATCH ON THE DRIVERS BUMPER FROM MY LICENSE PLATE. HIS CAR WAS OLD AND HIS BUMPER ALREADY DAMAGED, SO HE WASN'T TOO CONCERNED ABOUT THE SCRATCH. WE PULLED OFF TO A NEARBY PARKING LOT AND HE CHECKED UNDER HIS CAR AND UNDER MY CAR TO MAKE SURE THERE WAS NO DAMAGE OTHER THAN THE SMALL SCRATCH AND WE PARTED WAYS. I CALLED THE MY BMW SERVICE CENTER FIRST THING THE NEXT MORNING AND BROUGHT MY CAR IN. TWO MONTHS PRIOR TO THIS INCIDENT, MY CAR STOPPED WITHOUT WARNING ON A STREET WITH NO TRAFFIC WHEN I WAS TRAVELING AT APPROXIMATELY 20-30 MILES PER HOUR. I ASSUMED THAT SOMETHING SET OFF ONE OF THE SENSORS, BUT THIS IS NOT A STREET WHERE PEOPLE OR ANIMALS WOULD BE CROSSING AND NO ONE WAS IN THE STREET. THEIR CORPORATE HEADQUARTERS IN NJ SENT IN A FIELD REPRESENTATIVE AND INSPECTED THE CAR. AN EXECUTIVE CUSTOMER CARE REPRESENTATIVE FROM BMW'S NJ CORPORATE HEADQUARTERS GOT BACK TO ME YESTERDAY REPORTING THAT THEY COULD NOT FIND ANY ISSUES WITH THE CAR AND I CAN PICK IT UP AT ANYTIME. THEY COULD OFFER ME NO EXPLANATION FOR THIS OCCURRENCE AND I AM TERRIFIED TO GET BACK IN THIS CAR. I AM ESTIMATING THE MILEAGE ON MY CAR AS 25,000 MILES AS MY CAR IS STILL AT THE BMW SERVICE CENTER AND NOT IN MY POSSESSION TO CHECK THE EXACT MILEAGE.
Additional Notes:
I WAS SLOWING DOWN TO APPROACH AND STOP AT A RED LIGHT ON A STREET (NOT HIGHWAY) AND MY CAR WASN'T BRAKING. IT THEN STOPPED. AFTER IT BRAKED AND I WAS SITTING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE FULLY STOPPED AND STATIONARY FOR APPROXIMATELY 10-20 SECONDS MY CAR ACCELERATED WITHOUT WARNING AND HIT THE BACK OF THE CAR AHEAD OF ME. THE IMPACT CAUSED A TINY SCRATCH ON THE DRIVERS BUMPER FROM MY LICENSE PLATE. HIS CAR WAS OLD AND HIS BUMPER ALREADY DAMAGED, SO HE WASN'T TOO CONCERNED ABOUT THE SCRATCH. WE PULLED OFF TO A NEARBY PARKING LOT AND HE CHECKED UNDER HIS CAR AND UNDER MY CAR TO MAKE SURE THERE WAS NO DAMAGE OTHER THAN THE SMALL SCRATCH AND WE PARTED WAYS. I CALLED THE MY BMW SERVICE CENTER FIRST THING THE NEXT MORNING AND BROUGHT MY CAR IN. TWO MONTHS PRIOR TO THIS INCIDENT, MY CAR STOPPED WITHOUT WARNING ON A STREET WITH NO TRAFFIC WHEN I WAS TRAVELING AT APPROXIMATELY 20-30 MILES PER HOUR. I ASSUMED THAT SOMETHING SET OFF ONE OF THE SENSORS, BUT THIS IS NOT A STREET WHERE PEOPLE OR ANIMALS WOULD BE CROSSING AND NO ONE WAS IN THE STREET. THEIR CORPORATE HEADQUARTERS IN NJ SENT IN A FIELD REPRESENTATIVE AND INSPECTED THE CAR. AN EXECUTIVE CUSTOMER CARE REPRESENTATIVE FROM BMW'S NJ CORPORATE HEADQUARTERS GOT BACK TO ME YESTERDAY REPORTING THAT THEY COULD NOT FIND ANY ISSUES WITH THE CAR AND I CAN PICK IT UP AT ANYTIME. THEY COULD OFFER ME NO EXPLANATION FOR THIS OCCURRENCE AND I AM TERRIFIED TO GET BACK IN THIS CAR. I AM ESTIMATING THE MILEAGE ON MY CAR AS 25,000 MILES AS MY CAR IS STILL AT THE BMW SERVICE CENTER AND NOT IN MY POSSESSION TO CHECK THE EXACT MILEAGE.
Mfg Campaign: 11104669
Recall Date: Jun 29, 2018
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Corrective Action:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Additional Notes:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Mfg Campaign: 11100638
Recall Date: Jun 8, 2018
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Corrective Action:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Additional Notes:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Mfg Campaign: 11100638
Recall Date: Jun 8, 2018
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Corrective Action:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Additional Notes:
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Mfg Campaign: 11100638
Recall Date: Jun 8, 2018
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Corrective Action:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Additional Notes:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Mfg Campaign: 11075360
Recall Date: Feb 28, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Corrective Action:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Additional Notes:
MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.
Mfg Campaign: 11075360
Recall Date: Feb 28, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025