Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21H7
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D5
Recall Date: Jun 4, 2018
Consumer Complaints
29 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
OIL SCREEN INTERIOR OF ENGINE (NON-SERVICEABLE) CLOGGED WHICH PREVENTED TURBO CHARGERS FROM RECEIVING OIL. BOTH TURBO CHARGERS FAILED WHICH CAUSES ENGINE TO STALL. WAS DRIVING AT 25 MPH ON TWO LANE CITY STREET. ENGINE DIED, POWER WAS LOST, AND STEERED VEHICLE TO AVOID COLLISION WITH BRICK MAILBOX. BROUGHT VEHICLE TO A STOP IN ROADWAY (NO SHOULDER) BUT WAS BLOCKING TRAFFIC. CAR WOULD NOT RESTART. TOWED VEHICLE TO AUDI DEALER WHO DIAGNOSED TURBO FAILURE FROM CLOGGED OIL SCREEN AND PRESENTED A $12,732.74 QUOTE FOR LABOR AND REPLACEMENT TURBO CHARGERS. DEALERSHIP NOTED THAT THIS IS COMMON FAILURE WITH STOCK AND TURNED CARS AND THEY PERFORM THIS REPLACEMENT MULTIPLE TIMES A MONTH PER AUDI TSB. TUNED VEHICLES ARE IMMEDIATELY DENIED WARRANTY DESPITE THERE MORE THAN 131 REPORTED CASES ON ONE OWNERS GROUP/VOLUNTEER WEBSITE (HTTPS://WWW.AUDIZINE.COM/FORUM/POLL.PHP?POLLID=4500&DO=SHOWRESULTS). MY VEHICLE RECEIVED OIL CHANGE AND 40K SERVICE FROM AUDI DEALERSHIP LESS THAN 5,000 MILES PRIOR TO THIS FAILURE. OIL SCREEN REPLACEMENT REQUIRES 20 HOURS OF LABOR TO TEAR THE ENGINE DOWN TO GET TO THE PART (NON-SERVICEABLE) - TECHNICAL SERVICE BULLETIN 2044640/9 (REVISED 3 TIMES OVER 3 YEARS TO REPLACE OIL SCREEN WITH UPGRADED SCREEN - REV G). HAVE VISITED WITH MULTIPLE AUDI DEALERSHIPS TO OBTAIN COMPETITIVE QUOTES AND LEARNED THAT IT IS A COMMON ISSUE WITH THE 4.0 V8 ENGINE WITH FAILURES NORMALLY OCCURRING AT 65K - 85K MILES IN A8, S4, S6, S7 MODELS AND THAT THE REPAIR IS NORMALLY $11-12K PER INCIDENT.
Corrective Action:
OIL SCREEN INTERIOR OF ENGINE (NON-SERVICEABLE) CLOGGED WHICH PREVENTED TURBO CHARGERS FROM RECEIVING OIL. BOTH TURBO CHARGERS FAILED WHICH CAUSES ENGINE TO STALL. WAS DRIVING AT 25 MPH ON TWO LANE CITY STREET. ENGINE DIED, POWER WAS LOST, AND STEERED VEHICLE TO AVOID COLLISION WITH BRICK MAILBOX. BROUGHT VEHICLE TO A STOP IN ROADWAY (NO SHOULDER) BUT WAS BLOCKING TRAFFIC. CAR WOULD NOT RESTART. TOWED VEHICLE TO AUDI DEALER WHO DIAGNOSED TURBO FAILURE FROM CLOGGED OIL SCREEN AND PRESENTED A $12,732.74 QUOTE FOR LABOR AND REPLACEMENT TURBO CHARGERS. DEALERSHIP NOTED THAT THIS IS COMMON FAILURE WITH STOCK AND TURNED CARS AND THEY PERFORM THIS REPLACEMENT MULTIPLE TIMES A MONTH PER AUDI TSB. TUNED VEHICLES ARE IMMEDIATELY DENIED WARRANTY DESPITE THERE MORE THAN 131 REPORTED CASES ON ONE OWNERS GROUP/VOLUNTEER WEBSITE (HTTPS://WWW.AUDIZINE.COM/FORUM/POLL.PHP?POLLID=4500&DO=SHOWRESULTS). MY VEHICLE RECEIVED OIL CHANGE AND 40K SERVICE FROM AUDI DEALERSHIP LESS THAN 5,000 MILES PRIOR TO THIS FAILURE. OIL SCREEN REPLACEMENT REQUIRES 20 HOURS OF LABOR TO TEAR THE ENGINE DOWN TO GET TO THE PART (NON-SERVICEABLE) - TECHNICAL SERVICE BULLETIN 2044640/9 (REVISED 3 TIMES OVER 3 YEARS TO REPLACE OIL SCREEN WITH UPGRADED SCREEN - REV G). HAVE VISITED WITH MULTIPLE AUDI DEALERSHIPS TO OBTAIN COMPETITIVE QUOTES AND LEARNED THAT IT IS A COMMON ISSUE WITH THE 4.0 V8 ENGINE WITH FAILURES NORMALLY OCCURRING AT 65K - 85K MILES IN A8, S4, S6, S7 MODELS AND THAT THE REPAIR IS NORMALLY $11-12K PER INCIDENT.
Additional Notes:
OIL SCREEN INTERIOR OF ENGINE (NON-SERVICEABLE) CLOGGED WHICH PREVENTED TURBO CHARGERS FROM RECEIVING OIL. BOTH TURBO CHARGERS FAILED WHICH CAUSES ENGINE TO STALL. WAS DRIVING AT 25 MPH ON TWO LANE CITY STREET. ENGINE DIED, POWER WAS LOST, AND STEERED VEHICLE TO AVOID COLLISION WITH BRICK MAILBOX. BROUGHT VEHICLE TO A STOP IN ROADWAY (NO SHOULDER) BUT WAS BLOCKING TRAFFIC. CAR WOULD NOT RESTART. TOWED VEHICLE TO AUDI DEALER WHO DIAGNOSED TURBO FAILURE FROM CLOGGED OIL SCREEN AND PRESENTED A $12,732.74 QUOTE FOR LABOR AND REPLACEMENT TURBO CHARGERS. DEALERSHIP NOTED THAT THIS IS COMMON FAILURE WITH STOCK AND TURNED CARS AND THEY PERFORM THIS REPLACEMENT MULTIPLE TIMES A MONTH PER AUDI TSB. TUNED VEHICLES ARE IMMEDIATELY DENIED WARRANTY DESPITE THERE MORE THAN 131 REPORTED CASES ON ONE OWNERS GROUP/VOLUNTEER WEBSITE (HTTPS://WWW.AUDIZINE.COM/FORUM/POLL.PHP?POLLID=4500&DO=SHOWRESULTS). MY VEHICLE RECEIVED OIL CHANGE AND 40K SERVICE FROM AUDI DEALERSHIP LESS THAN 5,000 MILES PRIOR TO THIS FAILURE. OIL SCREEN REPLACEMENT REQUIRES 20 HOURS OF LABOR TO TEAR THE ENGINE DOWN TO GET TO THE PART (NON-SERVICEABLE) - TECHNICAL SERVICE BULLETIN 2044640/9 (REVISED 3 TIMES OVER 3 YEARS TO REPLACE OIL SCREEN WITH UPGRADED SCREEN - REV G). HAVE VISITED WITH MULTIPLE AUDI DEALERSHIPS TO OBTAIN COMPETITIVE QUOTES AND LEARNED THAT IT IS A COMMON ISSUE WITH THE 4.0 V8 ENGINE WITH FAILURES NORMALLY OCCURRING AT 65K - 85K MILES IN A8, S4, S6, S7 MODELS AND THAT THE REPAIR IS NORMALLY $11-12K PER INCIDENT.
Mfg Campaign: 11407510
Recall Date: Apr 11, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS ACCELERATING WITH TRAFFIC WHILE ON AN ON RAMP AND MERGING INTO BUSY TRAFFIC ON THE INTERSTATE, WHEN SUDDENLY I LOST POWER AND MY CAR BEGAN TO DECELERATE AT A RAPID PACE. THERE WAS NO THROTTLE WHEN THE GAS PEDAL WAS BEING PRESSED. SECONDS AFTER THAT I LOST POWER TO THE CAR. LUCKILY, I WAS ABLE TO PUT MY HAZARDS AND COAST THROUGH 2 LANES OF TRAFFIC TO THE SHOULDER. DURING WHICH TIME, I HAD NO POWER STEERING AND HAD TO FIGHT TO MOVE THE WHEEL. I HAD THE CAR BROUGHT TO MY AUDI MECHANIC WHO SAID IT SOUNDS LIKE YOUR TURBOS BLEW AND THAT WAS INDEED THE CASE. HE SAID HE SEES IT ALL THE TIME ON THE 4.0 TT ENGINES BECAUSE OF AUDIS POOR OIL SCREEN DESIGN THAT STARVES THE TURBOS OF OIL AND LEADS TO THE SEIZING UP AND BREAKING.
Corrective Action:
I WAS ACCELERATING WITH TRAFFIC WHILE ON AN ON RAMP AND MERGING INTO BUSY TRAFFIC ON THE INTERSTATE, WHEN SUDDENLY I LOST POWER AND MY CAR BEGAN TO DECELERATE AT A RAPID PACE. THERE WAS NO THROTTLE WHEN THE GAS PEDAL WAS BEING PRESSED. SECONDS AFTER THAT I LOST POWER TO THE CAR. LUCKILY, I WAS ABLE TO PUT MY HAZARDS AND COAST THROUGH 2 LANES OF TRAFFIC TO THE SHOULDER. DURING WHICH TIME, I HAD NO POWER STEERING AND HAD TO FIGHT TO MOVE THE WHEEL. I HAD THE CAR BROUGHT TO MY AUDI MECHANIC WHO SAID IT SOUNDS LIKE YOUR TURBOS BLEW AND THAT WAS INDEED THE CASE. HE SAID HE SEES IT ALL THE TIME ON THE 4.0 TT ENGINES BECAUSE OF AUDIS POOR OIL SCREEN DESIGN THAT STARVES THE TURBOS OF OIL AND LEADS TO THE SEIZING UP AND BREAKING.
Additional Notes:
I WAS ACCELERATING WITH TRAFFIC WHILE ON AN ON RAMP AND MERGING INTO BUSY TRAFFIC ON THE INTERSTATE, WHEN SUDDENLY I LOST POWER AND MY CAR BEGAN TO DECELERATE AT A RAPID PACE. THERE WAS NO THROTTLE WHEN THE GAS PEDAL WAS BEING PRESSED. SECONDS AFTER THAT I LOST POWER TO THE CAR. LUCKILY, I WAS ABLE TO PUT MY HAZARDS AND COAST THROUGH 2 LANES OF TRAFFIC TO THE SHOULDER. DURING WHICH TIME, I HAD NO POWER STEERING AND HAD TO FIGHT TO MOVE THE WHEEL. I HAD THE CAR BROUGHT TO MY AUDI MECHANIC WHO SAID IT SOUNDS LIKE YOUR TURBOS BLEW AND THAT WAS INDEED THE CASE. HE SAID HE SEES IT ALL THE TIME ON THE 4.0 TT ENGINES BECAUSE OF AUDIS POOR OIL SCREEN DESIGN THAT STARVES THE TURBOS OF OIL AND LEADS TO THE SEIZING UP AND BREAKING.
Mfg Campaign: 11406182
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
POWER SIGNIFICANTLY REDUCED. CLEAR LOSS OF BOOST. EVENTUAL COMPLETE ENGINE STALL. I WAS FORTUNATE TO HAVE BEEN PULLING INTO A PARKING SPOT WHEN THE ENGINE CUT OFF UNCOMMANDED. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. IT WAS LATER DETERMINED THE TURBOS HAD FAILED DUE TO A LOSS OF OIL SUPPLY. THE OIL SUPPLY IS CUT OFF DUE TO THE SINGULAR TURBO OIL SCREEN BEING CLOGGED. REGULAR OIL CHANGES ARE DOCUMENTED AT CORRECT INTERVALS. AUDI AFTER THE MIDDLE OF MY2016 INSTALLED A REVISED TURBO OIL SCREEN TO HELP PREVENT THIS FROM HAPPENING. IT IS A KNOWN FAULT AT AUDI AND SHOULD ABSOLUTELY BE A RECALL TO REPLACE THE OIL SCREENS WITH THE REVISED VERSIONS. IT IS A MAJOR SAFETY ISSUE WHEN THE ENGINE CAN SUDDENLY STOP RUNNING AT ANY SPEED.
Corrective Action:
POWER SIGNIFICANTLY REDUCED. CLEAR LOSS OF BOOST. EVENTUAL COMPLETE ENGINE STALL. I WAS FORTUNATE TO HAVE BEEN PULLING INTO A PARKING SPOT WHEN THE ENGINE CUT OFF UNCOMMANDED. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. IT WAS LATER DETERMINED THE TURBOS HAD FAILED DUE TO A LOSS OF OIL SUPPLY. THE OIL SUPPLY IS CUT OFF DUE TO THE SINGULAR TURBO OIL SCREEN BEING CLOGGED. REGULAR OIL CHANGES ARE DOCUMENTED AT CORRECT INTERVALS. AUDI AFTER THE MIDDLE OF MY2016 INSTALLED A REVISED TURBO OIL SCREEN TO HELP PREVENT THIS FROM HAPPENING. IT IS A KNOWN FAULT AT AUDI AND SHOULD ABSOLUTELY BE A RECALL TO REPLACE THE OIL SCREENS WITH THE REVISED VERSIONS. IT IS A MAJOR SAFETY ISSUE WHEN THE ENGINE CAN SUDDENLY STOP RUNNING AT ANY SPEED.
Additional Notes:
POWER SIGNIFICANTLY REDUCED. CLEAR LOSS OF BOOST. EVENTUAL COMPLETE ENGINE STALL. I WAS FORTUNATE TO HAVE BEEN PULLING INTO A PARKING SPOT WHEN THE ENGINE CUT OFF UNCOMMANDED. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. IT WAS LATER DETERMINED THE TURBOS HAD FAILED DUE TO A LOSS OF OIL SUPPLY. THE OIL SUPPLY IS CUT OFF DUE TO THE SINGULAR TURBO OIL SCREEN BEING CLOGGED. REGULAR OIL CHANGES ARE DOCUMENTED AT CORRECT INTERVALS. AUDI AFTER THE MIDDLE OF MY2016 INSTALLED A REVISED TURBO OIL SCREEN TO HELP PREVENT THIS FROM HAPPENING. IT IS A KNOWN FAULT AT AUDI AND SHOULD ABSOLUTELY BE A RECALL TO REPLACE THE OIL SCREENS WITH THE REVISED VERSIONS. IT IS A MAJOR SAFETY ISSUE WHEN THE ENGINE CAN SUDDENLY STOP RUNNING AT ANY SPEED.
Mfg Campaign: 11406256
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BOTH MY TURBOS FAILED ON MY CAR ON CHRISTMAS DAY IN 2019. I WAS COMING HOME FROM DROPPING OFF MY DAUGHTER 90 MINUTES AWAY. AFTER LEAVING THE HIGHWAY AND STARTING TO MOVE ONCE THE LIGHT TURNED GREEN, MY CAR DECIDED TO COMPLETELY STALL. I WAS ABLE TO PULL OVER THE TO SHOULDER AS I WAS COMING TO A STOP AS I WAS ON A ONE LANE ROAD. MY CAR WAS TOWED AND IT WAS DETERMINED THAT MY CAR HAD BOTH TURBOS FAIL. I RECEIVED MY CAR BACK A MONTH LATER AND SINCE THEN HAVE HAD A COOLANT LOSS ISSUE AS WELL AS A SURGE ISSUE. THE COOLANT LOSS ISSUE REQUIRES ME TO PUT 4 OUNCE OF COOLANT INTO MY CAR EVERY MORNING. I REPORTED THIS ISSUE TO MY AUDI DEALERSHIP WHEN I GOT MY CAR BACK BUT IT HASN'T BEEN FIXED. I'M UNSURE IF THE COOLANT ISSUE IS WHAT CAUSED THE TURBOS TO FAIL, OR PARTS OF MY TURBOS PROPELLERS WENT INTO MY ENGINE OR SOMEPLACE ELSE WHICH IS CAUSING ISSUES WITH THE CAR. FURTHERMORE, THE CAR NOW SURGES WHEN COMING TO A STOP. THE CAR WILL SURGE A FOOT OR TWO AFTER IT'S COME TO A COMPLETE STOP WHICH IS DANGEROUS. BOTH THESE ISSUES CAN BE SEEN ON MESSAGE BOARDS AT THE FOLLOWING SITE: HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/808057-4-0TT-BLOWN-TURBO-POLL AS YOU CAN SEE IT'S A BIGGER PROBLEM THAN JUST A FEW CARS. THEY ARE RANGING FROM 10% TO 40% BLOWN TURBOS DEPENDING ON THE YEAR.
Corrective Action:
BOTH MY TURBOS FAILED ON MY CAR ON CHRISTMAS DAY IN 2019. I WAS COMING HOME FROM DROPPING OFF MY DAUGHTER 90 MINUTES AWAY. AFTER LEAVING THE HIGHWAY AND STARTING TO MOVE ONCE THE LIGHT TURNED GREEN, MY CAR DECIDED TO COMPLETELY STALL. I WAS ABLE TO PULL OVER THE TO SHOULDER AS I WAS COMING TO A STOP AS I WAS ON A ONE LANE ROAD. MY CAR WAS TOWED AND IT WAS DETERMINED THAT MY CAR HAD BOTH TURBOS FAIL. I RECEIVED MY CAR BACK A MONTH LATER AND SINCE THEN HAVE HAD A COOLANT LOSS ISSUE AS WELL AS A SURGE ISSUE. THE COOLANT LOSS ISSUE REQUIRES ME TO PUT 4 OUNCE OF COOLANT INTO MY CAR EVERY MORNING. I REPORTED THIS ISSUE TO MY AUDI DEALERSHIP WHEN I GOT MY CAR BACK BUT IT HASN'T BEEN FIXED. I'M UNSURE IF THE COOLANT ISSUE IS WHAT CAUSED THE TURBOS TO FAIL, OR PARTS OF MY TURBOS PROPELLERS WENT INTO MY ENGINE OR SOMEPLACE ELSE WHICH IS CAUSING ISSUES WITH THE CAR. FURTHERMORE, THE CAR NOW SURGES WHEN COMING TO A STOP. THE CAR WILL SURGE A FOOT OR TWO AFTER IT'S COME TO A COMPLETE STOP WHICH IS DANGEROUS. BOTH THESE ISSUES CAN BE SEEN ON MESSAGE BOARDS AT THE FOLLOWING SITE: HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/808057-4-0TT-BLOWN-TURBO-POLL AS YOU CAN SEE IT'S A BIGGER PROBLEM THAN JUST A FEW CARS. THEY ARE RANGING FROM 10% TO 40% BLOWN TURBOS DEPENDING ON THE YEAR.
Additional Notes:
BOTH MY TURBOS FAILED ON MY CAR ON CHRISTMAS DAY IN 2019. I WAS COMING HOME FROM DROPPING OFF MY DAUGHTER 90 MINUTES AWAY. AFTER LEAVING THE HIGHWAY AND STARTING TO MOVE ONCE THE LIGHT TURNED GREEN, MY CAR DECIDED TO COMPLETELY STALL. I WAS ABLE TO PULL OVER THE TO SHOULDER AS I WAS COMING TO A STOP AS I WAS ON A ONE LANE ROAD. MY CAR WAS TOWED AND IT WAS DETERMINED THAT MY CAR HAD BOTH TURBOS FAIL. I RECEIVED MY CAR BACK A MONTH LATER AND SINCE THEN HAVE HAD A COOLANT LOSS ISSUE AS WELL AS A SURGE ISSUE. THE COOLANT LOSS ISSUE REQUIRES ME TO PUT 4 OUNCE OF COOLANT INTO MY CAR EVERY MORNING. I REPORTED THIS ISSUE TO MY AUDI DEALERSHIP WHEN I GOT MY CAR BACK BUT IT HASN'T BEEN FIXED. I'M UNSURE IF THE COOLANT ISSUE IS WHAT CAUSED THE TURBOS TO FAIL, OR PARTS OF MY TURBOS PROPELLERS WENT INTO MY ENGINE OR SOMEPLACE ELSE WHICH IS CAUSING ISSUES WITH THE CAR. FURTHERMORE, THE CAR NOW SURGES WHEN COMING TO A STOP. THE CAR WILL SURGE A FOOT OR TWO AFTER IT'S COME TO A COMPLETE STOP WHICH IS DANGEROUS. BOTH THESE ISSUES CAN BE SEEN ON MESSAGE BOARDS AT THE FOLLOWING SITE: HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/808057-4-0TT-BLOWN-TURBO-POLL AS YOU CAN SEE IT'S A BIGGER PROBLEM THAN JUST A FEW CARS. THEY ARE RANGING FROM 10% TO 40% BLOWN TURBOS DEPENDING ON THE YEAR.
Mfg Campaign: 11406277
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TURBO FAILURE AT 60,000 MILES STATIONARY WOULD NOT START
Corrective Action:
TURBO FAILURE AT 60,000 MILES STATIONARY WOULD NOT START
Additional Notes:
TURBO FAILURE AT 60,000 MILES STATIONARY WOULD NOT START
Mfg Campaign: 11355614
Recall Date: Sep 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TURBOCHARGER(S) FAILURE DUE TO OIL FILTER SCREEN CLOGGING WITH CONTAMINANTS AT 47000 MILES CAUSING TURBOCHARGER BEARING FAILURE DESTROYING THE TURBINE AND COMPRESSOR WHEELS ALONG WITH COMPRESSOR HOUSING AND EXHAUST MANIFOLDS. POSSIBLE ENGINE DAMAGE. THE VEHICLE OPERATED WHILE DRIVING ON HIGHWAY. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS WHILE FAILURE OCCURRED INDUCING LOSS OF ENGINE THROTTLE CONTROL. HARSH SURGING OF THE ENGINE OCCURED. ONCE VEHICLE WAS PULLED OVER TO SIDE OF THE HIGHWAY. ENGINE WAS UNABLE TO MAINTAIN IDLE AND UNABLE TO BE DRIVEN.
Corrective Action:
TURBOCHARGER(S) FAILURE DUE TO OIL FILTER SCREEN CLOGGING WITH CONTAMINANTS AT 47000 MILES CAUSING TURBOCHARGER BEARING FAILURE DESTROYING THE TURBINE AND COMPRESSOR WHEELS ALONG WITH COMPRESSOR HOUSING AND EXHAUST MANIFOLDS. POSSIBLE ENGINE DAMAGE. THE VEHICLE OPERATED WHILE DRIVING ON HIGHWAY. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS WHILE FAILURE OCCURRED INDUCING LOSS OF ENGINE THROTTLE CONTROL. HARSH SURGING OF THE ENGINE OCCURED. ONCE VEHICLE WAS PULLED OVER TO SIDE OF THE HIGHWAY. ENGINE WAS UNABLE TO MAINTAIN IDLE AND UNABLE TO BE DRIVEN.
Additional Notes:
TURBOCHARGER(S) FAILURE DUE TO OIL FILTER SCREEN CLOGGING WITH CONTAMINANTS AT 47000 MILES CAUSING TURBOCHARGER BEARING FAILURE DESTROYING THE TURBINE AND COMPRESSOR WHEELS ALONG WITH COMPRESSOR HOUSING AND EXHAUST MANIFOLDS. POSSIBLE ENGINE DAMAGE. THE VEHICLE OPERATED WHILE DRIVING ON HIGHWAY. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS WHILE FAILURE OCCURRED INDUCING LOSS OF ENGINE THROTTLE CONTROL. HARSH SURGING OF THE ENGINE OCCURED. ONCE VEHICLE WAS PULLED OVER TO SIDE OF THE HIGHWAY. ENGINE WAS UNABLE TO MAINTAIN IDLE AND UNABLE TO BE DRIVEN.
Mfg Campaign: 11208147
Recall Date: May 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Corrective Action:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Additional Notes:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Mfg Campaign: 10943990
Recall Date: Jan 9, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Corrective Action:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Additional Notes:
THIS WAS A LOW MILEAGE (9K) LESS THAN 1 YEAR OLD PRISTINE CONDITION AUDI S6. THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MILES AND THEN PARKED IN A DRIVEWAY WHERE IT WAS TURNED OFF. THE DRIVER SAT IN THE VEHICLE FOR 5 MINUTES WITH THE ENGINE OFF PRIOR TO EXITING THE VEHICLE. BETWEEN 5 TO 10 MINUTES AFTER EXITING THE VEHICLE WE SMELLED SMOKE IN THE HOUSE. WE DISCOVERED THE VEHICLE HAD FLAME AND SMOKE EMANATING FROM UNDER ITS HOOD. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FLAMES AS WE WERE UNABLE TO DO SO WITH A GARDEN HOSE. THE ENTIRE FRONT OF THE VEHICLE BURNED. IT WAS CLASSIFIED AS TOTALED. THE VEHICLE WAS INSPECTED BY A FIRE CAUSE AND ORIGIN INSPECTOR AND AUDI. I HAVE BEEN TOLD VERBALLY THAT THE FIRE LIKELY BEGAN IN SOME ELECTRICAL COMPONENTS BEHIND THE DRIVER SIDE HEADLIGHT AREA. AUDI HAS CONFIRMED THAT THE FIRE WAS NOT CAUSED BY EXTERNAL FACTORS BUT I HAVE NOT BEEN PROVIDED ANY OTHER FEEDBACK FROM AUDI AS TO WHAT THE ACTUAL DEFECT. WAS. JUST TO RE-CAP: 1. THE IGNITION WAS OFF 2. THE CAR WAS NOT RUNNING 3. THE CAR SPONTANEOUSLY CAUGHT FIRE AND WAS DESTROYED. 4. IT WAS RAINING THAT DAY 5. THE CAR WAS IN LIKE-NEW CONDITION, WELL MAINTAINED AND WITH NO KNOWN DEFECTS. 6. WE WERE LUCKY THE CAR WAS NOT IN THE GARAGE AS THE HOUSE WOULD HAVE CAUGHT FIRE.
Mfg Campaign: 10943990
Recall Date: Jan 9, 2017
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS SOMETHING WRONG WITH THE WAY THE S6 DOWNSHIFTS WHICH MAKES DRIVING UNSAFE. A DOWNSHIFT IS FOLLOWED BY ABOUT 1 SECOND OF THE TRANSMISSION NOT BEING ENGAGED (SO NO POWER TO THE WHEELS) AND THEN SUDDENLY THE TRANSMISSION ENGAGED AND THE CAR VIOLENTLY THRUSTS FORWARD. THE ISSUE IS MORE PROFOUND WHEN DOWNSHIFTING 3RD TO 2ND AT ABOUT 20-30 MPH AND CAN RESULT IN REAR-ENDING THE CAR IN FRONT. APPARENTLY MANY S6 OWNERS FACE THE SAME ISSUE. AUDI HAS FIXED IT IN 2013 MODELS WITH SOFTWARE UPDATE BUT THE ISSUE HAPPENS AGAIN IN THE LATEST MODELS.
Corrective Action:
THERE IS SOMETHING WRONG WITH THE WAY THE S6 DOWNSHIFTS WHICH MAKES DRIVING UNSAFE. A DOWNSHIFT IS FOLLOWED BY ABOUT 1 SECOND OF THE TRANSMISSION NOT BEING ENGAGED (SO NO POWER TO THE WHEELS) AND THEN SUDDENLY THE TRANSMISSION ENGAGED AND THE CAR VIOLENTLY THRUSTS FORWARD. THE ISSUE IS MORE PROFOUND WHEN DOWNSHIFTING 3RD TO 2ND AT ABOUT 20-30 MPH AND CAN RESULT IN REAR-ENDING THE CAR IN FRONT. APPARENTLY MANY S6 OWNERS FACE THE SAME ISSUE. AUDI HAS FIXED IT IN 2013 MODELS WITH SOFTWARE UPDATE BUT THE ISSUE HAPPENS AGAIN IN THE LATEST MODELS.
Additional Notes:
THERE IS SOMETHING WRONG WITH THE WAY THE S6 DOWNSHIFTS WHICH MAKES DRIVING UNSAFE. A DOWNSHIFT IS FOLLOWED BY ABOUT 1 SECOND OF THE TRANSMISSION NOT BEING ENGAGED (SO NO POWER TO THE WHEELS) AND THEN SUDDENLY THE TRANSMISSION ENGAGED AND THE CAR VIOLENTLY THRUSTS FORWARD. THE ISSUE IS MORE PROFOUND WHEN DOWNSHIFTING 3RD TO 2ND AT ABOUT 20-30 MPH AND CAN RESULT IN REAR-ENDING THE CAR IN FRONT. APPARENTLY MANY S6 OWNERS FACE THE SAME ISSUE. AUDI HAS FIXED IT IN 2013 MODELS WITH SOFTWARE UPDATE BUT THE ISSUE HAPPENS AGAIN IN THE LATEST MODELS.
Mfg Campaign: 10734968
Recall Date: Jul 19, 2015
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