Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Consumer Complaints
34 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
To Whom It May Concern, I am submitting this complaint to report a mechanical issue with my 2018 Audi S5 Sportback. Around 57,000 miles, the engine began making a noticeable ticking noise, which I have been advised is due to failing rocker arms. This issue has raised serious concerns, as it can lead to engine misfires, reduced performance, and potentially catastrophic engine damage if left unresolved. The problem appeared without warning, despite regular maintenance and no prior engine alerts. I believe this may be a defect affecting other Audi models with similar engines, and I urge the NHTSA to investigate whether a recall or technical service bulletin should be issued. Vehicle Information: Make: Audi Model: S5 Sportback Year: 2018
Corrective Action:
To Whom It May Concern, I am submitting this complaint to report a mechanical issue with my 2018 Audi S5 Sportback. Around 57,000 miles, the engine began making a noticeable ticking noise, which I have been advised is due to failing rocker arms. This issue has raised serious concerns, as it can lead to engine misfires, reduced performance, and potentially catastrophic engine damage if left unresolved. The problem appeared without warning, despite regular maintenance and no prior engine alerts. I believe this may be a defect affecting other Audi models with similar engines, and I urge the NHTSA to investigate whether a recall or technical service bulletin should be issued. Vehicle Information: Make: Audi Model: S5 Sportback Year: 2018
Additional Notes:
To Whom It May Concern, I am submitting this complaint to report a mechanical issue with my 2018 Audi S5 Sportback. Around 57,000 miles, the engine began making a noticeable ticking noise, which I have been advised is due to failing rocker arms. This issue has raised serious concerns, as it can lead to engine misfires, reduced performance, and potentially catastrophic engine damage if left unresolved. The problem appeared without warning, despite regular maintenance and no prior engine alerts. I believe this may be a defect affecting other Audi models with similar engines, and I urge the NHTSA to investigate whether a recall or technical service bulletin should be issued. Vehicle Information: Make: Audi Model: S5 Sportback Year: 2018
Mfg Campaign: 11672422
Recall Date: Jul 10, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, my Audi overheated randomly, started smoking, had to be towed. Had 72,800 miles, was serviced by Audi at 70k miles and all prior recommended services. Towed to Audi dealership, quoted 29k in engine repairs, Audi could never tell me why engine overheated. Would not cover any expense because “i didn’t buy it there”. Insurance denied two claims because Audi reported it as engine failure although they couldn’t prove what happened to cause the heating, said it was one of the worst engine overheating they had seen. Prior to overheating, service driver system popped up for the first time. Temperature gauges were normal. Will not start or run since. No accountability taken by Audi at all, even through corporate. I believe my safety was at risk because the engine would have caught on fire had I not of noticed or pulled over. A Good Samaritan even pulled behind me to check on me because they saw it smoking in passing. I have a video of Audi inspection. Date is estimate of event, I would have to research. Vehicle was purchased by prior owner as cpo from Audi at 30k miles and serviced since at same Audi dealer every recommended service and prior if issue arose, I have all service records.
Corrective Action:
While driving, my Audi overheated randomly, started smoking, had to be towed. Had 72,800 miles, was serviced by Audi at 70k miles and all prior recommended services. Towed to Audi dealership, quoted 29k in engine repairs, Audi could never tell me why engine overheated. Would not cover any expense because “i didn’t buy it there”. Insurance denied two claims because Audi reported it as engine failure although they couldn’t prove what happened to cause the heating, said it was one of the worst engine overheating they had seen. Prior to overheating, service driver system popped up for the first time. Temperature gauges were normal. Will not start or run since. No accountability taken by Audi at all, even through corporate. I believe my safety was at risk because the engine would have caught on fire had I not of noticed or pulled over. A Good Samaritan even pulled behind me to check on me because they saw it smoking in passing. I have a video of Audi inspection. Date is estimate of event, I would have to research. Vehicle was purchased by prior owner as cpo from Audi at 30k miles and serviced since at same Audi dealer every recommended service and prior if issue arose, I have all service records.
Additional Notes:
While driving, my Audi overheated randomly, started smoking, had to be towed. Had 72,800 miles, was serviced by Audi at 70k miles and all prior recommended services. Towed to Audi dealership, quoted 29k in engine repairs, Audi could never tell me why engine overheated. Would not cover any expense because “i didn’t buy it there”. Insurance denied two claims because Audi reported it as engine failure although they couldn’t prove what happened to cause the heating, said it was one of the worst engine overheating they had seen. Prior to overheating, service driver system popped up for the first time. Temperature gauges were normal. Will not start or run since. No accountability taken by Audi at all, even through corporate. I believe my safety was at risk because the engine would have caught on fire had I not of noticed or pulled over. A Good Samaritan even pulled behind me to check on me because they saw it smoking in passing. I have a video of Audi inspection. Date is estimate of event, I would have to research. Vehicle was purchased by prior owner as cpo from Audi at 30k miles and serviced since at same Audi dealer every recommended service and prior if issue arose, I have all service records.
Mfg Campaign: 11647150
Recall Date: Mar 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Corrective Action:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Additional Notes:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Mfg Campaign: 11621015
Recall Date: Oct 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Corrective Action:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Additional Notes:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Mfg Campaign: 11621015
Recall Date: Oct 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
PARKING BRAKE
Potential Consequences:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Corrective Action:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Additional Notes:
•Parking Brake Issue: The parking brake failed to disengage after stopping, leading to an accident. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •Previous Complaints and Lack of Resolution: Previous complaints about the parking brake and Intoxalock device were dismissed without proper investigation or resolution. •Parking Brake Failure: The parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •Intoxalock Device Malfunction: The Intoxalock device malfunctioned, causing distractions and contributing to the accident. •Financial Burden and Lack of Refund: Intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •Safety Concerns: Parking brake malfunction and faulty Intoxalock device. •Installation Issues: Unprofessional installation and lack of functionality. •Customer Impact: Dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
Mfg Campaign: 11621015
Recall Date: Oct 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
After driving for 7 to 8 minutes less that 45 mph, a yellow warning lamp and an audible warning indicating unsafe coolant temperature displayed on the dash. An overheating engine is unsafe for me and drivers near me. I immediately pulled over and turned off the A/C. I then turned on the heater, and after 15 minutes slowly drove 5 minutes to a repair shop (Import Autohaus, Hull Street). The repair shop diagnosed a defective water pump. The pump has not been inspected by anyone other than the mechanics at the repair shop.
Corrective Action:
After driving for 7 to 8 minutes less that 45 mph, a yellow warning lamp and an audible warning indicating unsafe coolant temperature displayed on the dash. An overheating engine is unsafe for me and drivers near me. I immediately pulled over and turned off the A/C. I then turned on the heater, and after 15 minutes slowly drove 5 minutes to a repair shop (Import Autohaus, Hull Street). The repair shop diagnosed a defective water pump. The pump has not been inspected by anyone other than the mechanics at the repair shop.
Additional Notes:
After driving for 7 to 8 minutes less that 45 mph, a yellow warning lamp and an audible warning indicating unsafe coolant temperature displayed on the dash. An overheating engine is unsafe for me and drivers near me. I immediately pulled over and turned off the A/C. I then turned on the heater, and after 15 minutes slowly drove 5 minutes to a repair shop (Import Autohaus, Hull Street). The repair shop diagnosed a defective water pump. The pump has not been inspected by anyone other than the mechanics at the repair shop.
Mfg Campaign: 11600570
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Corrective Action:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Additional Notes:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Mfg Campaign: 11579095
Recall Date: Mar 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Corrective Action:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Additional Notes:
I received a coolant overheating message, pulled to side of road. Let vehicle cool off although it just showed coolant warning and actual engine temperature showed normal along with oil temperature. Started car back up and it was ok, drove about a mile, engine started steaming, white smoke out of exhaust, system failure had to pull off and be towed. Engine is destroyed at 72,833 miles.
Mfg Campaign: 11579095
Recall Date: Mar 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was returning home from visiting family. My drive was approx 140 miles home. The car was running/driving normally when I stopped at a gas station to get a snack. When I came back to my car and attempted to start it, it would not start and had camshaft and crankshaft sensor DTC's. I had to tow the car to my repair shop who determined that the issue was the rocker arms. Despite performing regular maintenance above and beyond what the manufacturer recommends, two rocker arms fell apart inside the engine (needle bearings came out) and sent metal through the engine, causing it to need to be replaced. It was later determined that this was a known issue by Audi, and that they redesigned the rocker arms at a later date. The did not issue a recall or any extended warranty for the effected models. This cost me $16,349 out of pocket to repair. I contacted Audi several times and they refused to rectify the issue. I have came across several others who have experienced the same issue. I have supporting documentation as well as part numbers and dates that I can provide upon request. This type of issue is a saftey concern because this can leave a driver stranded. When this issue happend I was over 75 miles away from home. Luckily I was able to find a tow truck and had the funds to cover the expense of having the car towed back to my home town. However, this issue could leave someone stranded in the middle of nowhere if they werent as lucky as I was.
Corrective Action:
I was returning home from visiting family. My drive was approx 140 miles home. The car was running/driving normally when I stopped at a gas station to get a snack. When I came back to my car and attempted to start it, it would not start and had camshaft and crankshaft sensor DTC's. I had to tow the car to my repair shop who determined that the issue was the rocker arms. Despite performing regular maintenance above and beyond what the manufacturer recommends, two rocker arms fell apart inside the engine (needle bearings came out) and sent metal through the engine, causing it to need to be replaced. It was later determined that this was a known issue by Audi, and that they redesigned the rocker arms at a later date. The did not issue a recall or any extended warranty for the effected models. This cost me $16,349 out of pocket to repair. I contacted Audi several times and they refused to rectify the issue. I have came across several others who have experienced the same issue. I have supporting documentation as well as part numbers and dates that I can provide upon request. This type of issue is a saftey concern because this can leave a driver stranded. When this issue happend I was over 75 miles away from home. Luckily I was able to find a tow truck and had the funds to cover the expense of having the car towed back to my home town. However, this issue could leave someone stranded in the middle of nowhere if they werent as lucky as I was.
Additional Notes:
I was returning home from visiting family. My drive was approx 140 miles home. The car was running/driving normally when I stopped at a gas station to get a snack. When I came back to my car and attempted to start it, it would not start and had camshaft and crankshaft sensor DTC's. I had to tow the car to my repair shop who determined that the issue was the rocker arms. Despite performing regular maintenance above and beyond what the manufacturer recommends, two rocker arms fell apart inside the engine (needle bearings came out) and sent metal through the engine, causing it to need to be replaced. It was later determined that this was a known issue by Audi, and that they redesigned the rocker arms at a later date. The did not issue a recall or any extended warranty for the effected models. This cost me $16,349 out of pocket to repair. I contacted Audi several times and they refused to rectify the issue. I have came across several others who have experienced the same issue. I have supporting documentation as well as part numbers and dates that I can provide upon request. This type of issue is a saftey concern because this can leave a driver stranded. When this issue happend I was over 75 miles away from home. Luckily I was able to find a tow truck and had the funds to cover the expense of having the car towed back to my home town. However, this issue could leave someone stranded in the middle of nowhere if they werent as lucky as I was.
Mfg Campaign: 11558380
Recall Date: Dec 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Corrective Action:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Additional Notes:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Mfg Campaign: 11545179
Recall Date: Sep 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Corrective Action:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Additional Notes:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Mfg Campaign: 11545179
Recall Date: Sep 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Corrective Action:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Additional Notes:
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available
Mfg Campaign: 11545179
Recall Date: Sep 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof exploded. Driving on a good quality highway (CA76), no temperature extremes, no bumps or potholes. Heard what sounded like a gunshot. Pulled over thinking it might be a tire failure, to find my sunroof severely shattered. There was no debris inside the car, other than the shattered glass itself.
Corrective Action:
The sunroof exploded. Driving on a good quality highway (CA76), no temperature extremes, no bumps or potholes. Heard what sounded like a gunshot. Pulled over thinking it might be a tire failure, to find my sunroof severely shattered. There was no debris inside the car, other than the shattered glass itself.
Additional Notes:
The sunroof exploded. Driving on a good quality highway (CA76), no temperature extremes, no bumps or potholes. Heard what sounded like a gunshot. Pulled over thinking it might be a tire failure, to find my sunroof severely shattered. There was no debris inside the car, other than the shattered glass itself.
Mfg Campaign: 11542769
Recall Date: Sep 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My 2018 Audi S5 Prestige with 59K miles meticulously maintained by the dealer had the Suspension Warning light came on about a week ago. I brought it to my local Audi mechanic and they found the right rear spring had broken about 1/3 of the way from the base and the shock had been damaged from the spring breaking. They attributed it low quality steel being used in the springs Audi is using. Luckily it was a rear spring as I understand a front spring breaking at speed could be catastrophic.
Corrective Action:
My 2018 Audi S5 Prestige with 59K miles meticulously maintained by the dealer had the Suspension Warning light came on about a week ago. I brought it to my local Audi mechanic and they found the right rear spring had broken about 1/3 of the way from the base and the shock had been damaged from the spring breaking. They attributed it low quality steel being used in the springs Audi is using. Luckily it was a rear spring as I understand a front spring breaking at speed could be catastrophic.
Additional Notes:
My 2018 Audi S5 Prestige with 59K miles meticulously maintained by the dealer had the Suspension Warning light came on about a week ago. I brought it to my local Audi mechanic and they found the right rear spring had broken about 1/3 of the way from the base and the shock had been damaged from the spring breaking. They attributed it low quality steel being used in the springs Audi is using. Luckily it was a rear spring as I understand a front spring breaking at speed could be catastrophic.
Mfg Campaign: 11528956
Recall Date: Jun 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The 2018 year for the Audi S5 has a notorious rocker arm failure within the engine. Audi is aware of this problem because they have revised the part for later build dates. However, they have failed to remedy the issue for the vehicles that fall within the problematic build dates. Once this failure occurs, it is catastrophic and will require a new engine.
Corrective Action:
The 2018 year for the Audi S5 has a notorious rocker arm failure within the engine. Audi is aware of this problem because they have revised the part for later build dates. However, they have failed to remedy the issue for the vehicles that fall within the problematic build dates. Once this failure occurs, it is catastrophic and will require a new engine.
Additional Notes:
The 2018 year for the Audi S5 has a notorious rocker arm failure within the engine. Audi is aware of this problem because they have revised the part for later build dates. However, they have failed to remedy the issue for the vehicles that fall within the problematic build dates. Once this failure occurs, it is catastrophic and will require a new engine.
Mfg Campaign: 11480742
Recall Date: Aug 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The lever that locks and unlocks the steering column for proper driving position fell off. The single bolt holding the lever fell out followed by the lever. This occurred when the driver utilized the lever to reposition the steering wheel. The steering wheel was not locked into position when the lever fell off, so the steering wheel was subject to movement while driving.
Corrective Action:
The lever that locks and unlocks the steering column for proper driving position fell off. The single bolt holding the lever fell out followed by the lever. This occurred when the driver utilized the lever to reposition the steering wheel. The steering wheel was not locked into position when the lever fell off, so the steering wheel was subject to movement while driving.
Additional Notes:
The lever that locks and unlocks the steering column for proper driving position fell off. The single bolt holding the lever fell out followed by the lever. This occurred when the driver utilized the lever to reposition the steering wheel. The steering wheel was not locked into position when the lever fell off, so the steering wheel was subject to movement while driving.
Mfg Campaign: 11474677
Recall Date: Jul 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Corrective Action:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Additional Notes:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Mfg Campaign: 11324352
Recall Date: May 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Corrective Action:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Additional Notes:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Mfg Campaign: 11324352
Recall Date: May 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Corrective Action:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Additional Notes:
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S LANE ASSISTANCE MECHANISM IS NOT ACCURATE AT TIMES AND COULD HAVE CAUSED ACCIDENTS SEVERAL TIMES. FOR EXAMPLE, THE SENSOR SOMETIMES WILL MIS-DETECT THE LANES AND WRONGLY DRIFT THE CAR OUT OF LANES, ALMOST CAUSING COLLISION WITH ONCOMING CARS OR ADJACENT CARS. MOREOVER, THE AUDI SENSOR WHICH DETECTS OBJECT AND BRAKES FOR THE DRIVER DOESN'T WORK TOO WELL. FOR INSTANCE, WHEN MAKING A LEFT TURN AT AN INTERSECTION, IT WILL MIS-CALCULATE THE ONCOMING TRAFFIC AND WILL BRAKE AND STALL THE CAR IN THE MIDDLE OF INTERSECTION. ALSO, THE AUDI SENSOR WRONGLY DETECTS THE OBJECT AROUND THE CAR SUCH AS ELEVATED SIDEWALK CURBS OR FIRE HYDRANTS AND IT RANDOMLY AUTO-SLAM THE BRAKES EVEN WHILE THE CAR IS MOVING AT 30-40MPH. THE CAR WAS IN THE DEALERSHIP REPAIR SHOP AT LEAST 5 TIMES TO ATTEMPT TO FIX THE ISSUE. THE DEALERSHIP REPLACED THE "MOD BOX" TWICE, WHICH SEEM TO FIX MOST OF THE SENSOR RELATED ISSUES BUT ISSUES STILL ARISE AND I AM SKEPTICAL AND AFRAID OF DRIVING THIS CAR. *TR
Mfg Campaign: 11324352
Recall Date: May 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DURING A DRIVE ON AN INTERSTATE HIGHWAY IN TENNESSEE ON12/27/19, THE SUNROOF SUDDENLY EXPLODED. SPEED WAS APPROXIMATELY 75-80 MPH ON A CLOUDY DAY WITH THE TEMPERATURE IN THE LOW 60'S F. WITHOUT ANY PRIOR INDICATIONS, THERE WAS A LOUD BOOM. A SECTION OF THE SUNROOF APPROX 18' IN DIAMETER SEPARATED FROM THE WINDOW AND BLEW BACKWARDS ONTO THE ROAD. SMALLER SHARDS OF GLASS FELL INWARD ONTO THE SUN SHADE INSIDE THE CAR.
Corrective Action:
DURING A DRIVE ON AN INTERSTATE HIGHWAY IN TENNESSEE ON12/27/19, THE SUNROOF SUDDENLY EXPLODED. SPEED WAS APPROXIMATELY 75-80 MPH ON A CLOUDY DAY WITH THE TEMPERATURE IN THE LOW 60'S F. WITHOUT ANY PRIOR INDICATIONS, THERE WAS A LOUD BOOM. A SECTION OF THE SUNROOF APPROX 18' IN DIAMETER SEPARATED FROM THE WINDOW AND BLEW BACKWARDS ONTO THE ROAD. SMALLER SHARDS OF GLASS FELL INWARD ONTO THE SUN SHADE INSIDE THE CAR.
Additional Notes:
DURING A DRIVE ON AN INTERSTATE HIGHWAY IN TENNESSEE ON12/27/19, THE SUNROOF SUDDENLY EXPLODED. SPEED WAS APPROXIMATELY 75-80 MPH ON A CLOUDY DAY WITH THE TEMPERATURE IN THE LOW 60'S F. WITHOUT ANY PRIOR INDICATIONS, THERE WAS A LOUD BOOM. A SECTION OF THE SUNROOF APPROX 18' IN DIAMETER SEPARATED FROM THE WINDOW AND BLEW BACKWARDS ONTO THE ROAD. SMALLER SHARDS OF GLASS FELL INWARD ONTO THE SUN SHADE INSIDE THE CAR.
Mfg Campaign: 11292049
Recall Date: Dec 30, 2019
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