Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70H8
Recall Date: Oct 27, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AJ
Recall Date: Feb 19, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40O4/40O6
Recall Date: Feb 20, 2019
Consumer Complaints
72 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. Water pumps should not fail at 50k miles, not on a car this expensive. Audi had a massive recall on earlier model years of this car - it appears the current design is no better.
Corrective Action:
With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. Water pumps should not fail at 50k miles, not on a car this expensive. Audi had a massive recall on earlier model years of this car - it appears the current design is no better.
Additional Notes:
With 49,520 miles, low coolant warning came on during vehicle start up. Periodic checks had not revealed a drop in coolant. Added coolant to minimum line, and drove to dealer for 50k mile servicing. Water pump had failed! Good thing it was under warranty. Replaced at no cost. It would have been a $1500 repair otherwise. Water pumps should not fail at 50k miles, not on a car this expensive. Audi had a massive recall on earlier model years of this car - it appears the current design is no better.
Mfg Campaign: 11450435
Recall Date: Feb 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or include tire rotations in the every 10k mile maintenance services, which we pre-paid for. Tire rotations, it seems, is the only thing that can minimize the poor wear patterns. Tires are always kept properly inflated, and car is driven gently. Alignment is within specification. More than a little ticked off that the OEM tires do not perform adequately throughout the life of the tread. This is a known problem area, per the internet.
Corrective Action:
At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or include tire rotations in the every 10k mile maintenance services, which we pre-paid for. Tire rotations, it seems, is the only thing that can minimize the poor wear patterns. Tires are always kept properly inflated, and car is driven gently. Alignment is within specification. More than a little ticked off that the OEM tires do not perform adequately throughout the life of the tread. This is a known problem area, per the internet.
Additional Notes:
At 49,520 miles, dealer reported that tires were "chopped on inner edge and waring on outer edge". Tread depth was reported as 7/32 on front, and 6/32 on back. The Goodyear Eagle Sport run flat tires, 285/45-20, are commonly complained about on the Audit Q7 for poor wear patterns. It is notable that Audi does not recommend or include tire rotations in the every 10k mile maintenance services, which we pre-paid for. Tire rotations, it seems, is the only thing that can minimize the poor wear patterns. Tires are always kept properly inflated, and car is driven gently. Alignment is within specification. More than a little ticked off that the OEM tires do not perform adequately throughout the life of the tread. This is a known problem area, per the internet.
Mfg Campaign: 11450437
Recall Date: Feb 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming lane, with a stalled car. I have to put it in park, start it then put it into drive to move forward again. This takes a bit of time. This is 1) very startling, 2) makes it likely for me to be rear-ended, and 3) my car can easily be hit head-on by a car in the oncoming lane. I luckily have not been in an accident yet. This has occurred at least 5 times, with one additional time, the indicator and brakes being applied but the car did not stall. The dealer has been notified twice about this problem, and says there is no known solution they know about. This is a very serious problem. In all instances, there are NO cars in sight in the oncoming lanes. These are all false alarms. The fact that there has not been a read-end collision yet is very surprising.
Corrective Action:
The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming lane, with a stalled car. I have to put it in park, start it then put it into drive to move forward again. This takes a bit of time. This is 1) very startling, 2) makes it likely for me to be rear-ended, and 3) my car can easily be hit head-on by a car in the oncoming lane. I luckily have not been in an accident yet. This has occurred at least 5 times, with one additional time, the indicator and brakes being applied but the car did not stall. The dealer has been notified twice about this problem, and says there is no known solution they know about. This is a very serious problem. In all instances, there are NO cars in sight in the oncoming lanes. These are all false alarms. The fact that there has not been a read-end collision yet is very surprising.
Additional Notes:
The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming lane, with a stalled car. I have to put it in park, start it then put it into drive to move forward again. This takes a bit of time. This is 1) very startling, 2) makes it likely for me to be rear-ended, and 3) my car can easily be hit head-on by a car in the oncoming lane. I luckily have not been in an accident yet. This has occurred at least 5 times, with one additional time, the indicator and brakes being applied but the car did not stall. The dealer has been notified twice about this problem, and says there is no known solution they know about. This is a very serious problem. In all instances, there are NO cars in sight in the oncoming lanes. These are all false alarms. The fact that there has not been a read-end collision yet is very surprising.
Mfg Campaign: 11425041
Recall Date: Jul 15, 2021
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY 2019 AUDI Q7 HAS NOW GONE THROUGH 4 WINSHIELDS IN 2 YEARS. I DRIVE AN EXPRESSWAY TO WORK AND HAVE NEVER HAD A CRACK ON ANY CAR BEFORE. I HAVE READ INTO THIS AND OTHER AUDI Q7 OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THE WINDSHIELD IS NEARLY $2000 TO REPLACE. I HAVE APPEALED TO AUDI, THEY DENY A PROBLEM. PEOPLE CAN'T JUST KEEP PAYING FOR THESE BRITTLE WINDSCREENS ON CARS. EVERY TIME SOMETHING TOUCHES THE SCREEN, IT CRACKS OR CHIPS. I HAVE INCLUDED A PDF OF CLAIMS, EMAILS AND PHOTOS OF SOME OF THE OVER 20 CRACKS I HAVE HAD.
Corrective Action:
MY 2019 AUDI Q7 HAS NOW GONE THROUGH 4 WINSHIELDS IN 2 YEARS. I DRIVE AN EXPRESSWAY TO WORK AND HAVE NEVER HAD A CRACK ON ANY CAR BEFORE. I HAVE READ INTO THIS AND OTHER AUDI Q7 OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THE WINDSHIELD IS NEARLY $2000 TO REPLACE. I HAVE APPEALED TO AUDI, THEY DENY A PROBLEM. PEOPLE CAN'T JUST KEEP PAYING FOR THESE BRITTLE WINDSCREENS ON CARS. EVERY TIME SOMETHING TOUCHES THE SCREEN, IT CRACKS OR CHIPS. I HAVE INCLUDED A PDF OF CLAIMS, EMAILS AND PHOTOS OF SOME OF THE OVER 20 CRACKS I HAVE HAD.
Additional Notes:
MY 2019 AUDI Q7 HAS NOW GONE THROUGH 4 WINSHIELDS IN 2 YEARS. I DRIVE AN EXPRESSWAY TO WORK AND HAVE NEVER HAD A CRACK ON ANY CAR BEFORE. I HAVE READ INTO THIS AND OTHER AUDI Q7 OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THE WINDSHIELD IS NEARLY $2000 TO REPLACE. I HAVE APPEALED TO AUDI, THEY DENY A PROBLEM. PEOPLE CAN'T JUST KEEP PAYING FOR THESE BRITTLE WINDSCREENS ON CARS. EVERY TIME SOMETHING TOUCHES THE SCREEN, IT CRACKS OR CHIPS. I HAVE INCLUDED A PDF OF CLAIMS, EMAILS AND PHOTOS OF SOME OF THE OVER 20 CRACKS I HAVE HAD.
Mfg Campaign: 11416022
Recall Date: May 10, 2021
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCERNING THE TIRE WEAR OF THE FRONT TIRES AND I WOULD HAVE TO PAY FOR NEW REPLACEMENT TIRES AND ALIGNMENT.THERE WERE SOME SHEETS OF RUBBER SLOUGHING OFF THE TIRES AS THOUGH THEY BEING TORN FROM THE TIRES
Corrective Action:
BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCERNING THE TIRE WEAR OF THE FRONT TIRES AND I WOULD HAVE TO PAY FOR NEW REPLACEMENT TIRES AND ALIGNMENT.THERE WERE SOME SHEETS OF RUBBER SLOUGHING OFF THE TIRES AS THOUGH THEY BEING TORN FROM THE TIRES
Additional Notes:
BOTH FRONT TIRES AT 19,600 MILES HAVE TREAD PEALING OFF THE TIRE. THIS IS OCCURRING ACROSS THE WHOLE TREAD OF THE FRONT TIRES .FROM THE INSIDE TO THE OUTSIDE OF BOTH TIRES.THE REAR TIRES LOOK LIKE NEW. THE FRONT TIRES TREAD DEPTH INDICATERS SHOW THE TIRE TO BE EVENLY WORN ACROSS EACH FRONT TIRE. AUDI SAID THERE WAS A TSB CONCERNING THE TIRE WEAR OF THE FRONT TIRES AND I WOULD HAVE TO PAY FOR NEW REPLACEMENT TIRES AND ALIGNMENT.THERE WERE SOME SHEETS OF RUBBER SLOUGHING OFF THE TIRES AS THOUGH THEY BEING TORN FROM THE TIRES
Mfg Campaign: 11405506
Recall Date: Mar 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Corrective Action:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Additional Notes:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Mfg Campaign: 11405652
Recall Date: Mar 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Corrective Action:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Additional Notes:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Mfg Campaign: 11405652
Recall Date: Mar 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Corrective Action:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Additional Notes:
WHILE OVERTAKING ANOTHER CAR ON A 2 LANE ROAD UNDER HIGH ACCELERATION (90 MPH) IT APPEARED THAT ALL ELECTRONIC SYSTEMS IN THE CAR FAILED. THE DISPLAY SHOWED SEVERAL SYSTEMS FAILING AFTER ANOTHER AND BEEPING INDICATORS WERE HEARD. THE POWER BREAKING FAILED, ONLY NON-POWER ASSISTED BREAKING, POWER STEERING FAILED AND THE ENGINE STALLED DURING THE TIME WHILE OVERTAKING ANOTHER CAR. I COULD STILL OVERTAKE THE OTHER VEHICLE AND WAS ABLE STOP THE CAR ON THE SIDE OF THE ROAD. WHEN PARKING I SHUT OFF THE IGNITION, STARTED AND WAS ABLE TO CONTINUE. THE SAME ISSUE HAPPENED LATER ON THAT DAY. THEN AFTER THAT EVENT THE SOS MALFUCTION WARNING CAME ON AS WELL AS THE ENGINE ORANGE LED (SEE PICTURE). THIS HAD NO DIRECT EFFECT ON DRIVING AND THIS WARNING STAYED ON FOR ABOUT A WEEK. SUDDENLY THAT WARNING DISAPPEARED.
Mfg Campaign: 11405652
Recall Date: Mar 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.
Corrective Action:
FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.
Additional Notes:
FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.
Mfg Campaign: 11399700
Recall Date: Mar 8, 2021
Volkswagen Group Of America, Inc.
Defect Description:
EQUIPMENT ADAPTIVE/MOBILITY
Potential Consequences:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Corrective Action:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Additional Notes:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Mfg Campaign: 11389512
Recall Date: Jan 23, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Corrective Action:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Additional Notes:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Mfg Campaign: 11389512
Recall Date: Jan 23, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Corrective Action:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Additional Notes:
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS
Mfg Campaign: 11389512
Recall Date: Jan 23, 2021
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE TURNING ONTO AN EXIT RAMP FROM THE HIGHWAY AT A LOW SPEED, MY SON SAID THE STEERING WHEEL SUDDENLY LOCKED UP (IT STIFFENED TO THE POINT OF NO MOVEMENT) AND HE COULDN'T TURN THE WHEEL AND CRASHED INTO A GUARD RAIL.*DT CONSUMER WOULD LIKE TO DISREGARD THE REPORT.*JB
Corrective Action:
WHILE TURNING ONTO AN EXIT RAMP FROM THE HIGHWAY AT A LOW SPEED, MY SON SAID THE STEERING WHEEL SUDDENLY LOCKED UP (IT STIFFENED TO THE POINT OF NO MOVEMENT) AND HE COULDN'T TURN THE WHEEL AND CRASHED INTO A GUARD RAIL.*DT CONSUMER WOULD LIKE TO DISREGARD THE REPORT.*JB
Additional Notes:
WHILE TURNING ONTO AN EXIT RAMP FROM THE HIGHWAY AT A LOW SPEED, MY SON SAID THE STEERING WHEEL SUDDENLY LOCKED UP (IT STIFFENED TO THE POINT OF NO MOVEMENT) AND HE COULDN'T TURN THE WHEEL AND CRASHED INTO A GUARD RAIL.*DT CONSUMER WOULD LIKE TO DISREGARD THE REPORT.*JB
Mfg Campaign: 11363850
Recall Date: Oct 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY SON DRIVING AT LOW SPEED COULD NOT MAINTAIN CONTROL OF THE VEHICLE TO AVOID HITTING THE GUARD RAIL COMING OFF A HIGHWAY. IT WAS LIKE HE HYDROPLANED WITHOUT A PUDDLE IN EXISTENCE.
Corrective Action:
MY SON DRIVING AT LOW SPEED COULD NOT MAINTAIN CONTROL OF THE VEHICLE TO AVOID HITTING THE GUARD RAIL COMING OFF A HIGHWAY. IT WAS LIKE HE HYDROPLANED WITHOUT A PUDDLE IN EXISTENCE.
Additional Notes:
MY SON DRIVING AT LOW SPEED COULD NOT MAINTAIN CONTROL OF THE VEHICLE TO AVOID HITTING THE GUARD RAIL COMING OFF A HIGHWAY. IT WAS LIKE HE HYDROPLANED WITHOUT A PUDDLE IN EXISTENCE.
Mfg Campaign: 11363852
Recall Date: Oct 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Corrective Action:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Additional Notes:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Mfg Campaign: 11349875
Recall Date: Aug 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Corrective Action:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Additional Notes:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Mfg Campaign: 11349875
Recall Date: Aug 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Corrective Action:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Additional Notes:
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.
Mfg Campaign: 11349875
Recall Date: Aug 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Corrective Action:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Additional Notes:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Mfg Campaign: 11349631
Recall Date: Aug 16, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Corrective Action:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Additional Notes:
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.
Mfg Campaign: 11349631
Recall Date: Aug 16, 2020
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WE HAVE A NEW 2019 AUDI Q7 BOUGHT IN DECEMBER 2018 THAT HAS NOW 11900 MILES ON IT. I NOTICED A FEW DAYS AGO THAT THE FRONT TIRES ARE COMPLETELY DAMAGED, FOR NO APPARENT REASON. THE WHOLE TIRES ARE DAMAGED, NOT JUST ONE SPOT ON THE TIRE. THEY LOOK AS IF SOMEONE USED A CUTTER AND CUT THEM UP AND REMOVED BITS OF THE TIRE. IF I HAD NOT LOOKED AT THE TIRES AND SEE THE PROBLEM, I AM AFRAID THE TIRES WOULD HAVE BLOWN UP AT SOME POINT.
Corrective Action:
WE HAVE A NEW 2019 AUDI Q7 BOUGHT IN DECEMBER 2018 THAT HAS NOW 11900 MILES ON IT. I NOTICED A FEW DAYS AGO THAT THE FRONT TIRES ARE COMPLETELY DAMAGED, FOR NO APPARENT REASON. THE WHOLE TIRES ARE DAMAGED, NOT JUST ONE SPOT ON THE TIRE. THEY LOOK AS IF SOMEONE USED A CUTTER AND CUT THEM UP AND REMOVED BITS OF THE TIRE. IF I HAD NOT LOOKED AT THE TIRES AND SEE THE PROBLEM, I AM AFRAID THE TIRES WOULD HAVE BLOWN UP AT SOME POINT.
Additional Notes:
WE HAVE A NEW 2019 AUDI Q7 BOUGHT IN DECEMBER 2018 THAT HAS NOW 11900 MILES ON IT. I NOTICED A FEW DAYS AGO THAT THE FRONT TIRES ARE COMPLETELY DAMAGED, FOR NO APPARENT REASON. THE WHOLE TIRES ARE DAMAGED, NOT JUST ONE SPOT ON THE TIRE. THEY LOOK AS IF SOMEONE USED A CUTTER AND CUT THEM UP AND REMOVED BITS OF THE TIRE. IF I HAD NOT LOOKED AT THE TIRES AND SEE THE PROBLEM, I AM AFRAID THE TIRES WOULD HAVE BLOWN UP AT SOME POINT.
Mfg Campaign: 11341110
Recall Date: Jul 23, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025