Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46i7
Recall Date: Dec 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L4
Recall Date: Oct 19, 2020
Consumer Complaints
105 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Corrective Action:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Additional Notes:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Mfg Campaign: 11384966
Recall Date: Dec 26, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Corrective Action:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Additional Notes:
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I WAS ABLE TO ACCELERATE TO THE SPEED OF 35MPH. THE VEHICLE RETURNED TO NORMAL OPERATION STATE.
Mfg Campaign: 11384966
Recall Date: Dec 26, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Corrective Action:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Additional Notes:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Mfg Campaign: 11375280
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Corrective Action:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Additional Notes:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Mfg Campaign: 11375280
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Corrective Action:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Additional Notes:
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS TIMES. CAR WE T TO SERVICE AT DEALER AND WAS TOLD SOFTWARE UPDATE FOR START STOP. GOING BACK IN NOW FOR ENGINE REACTION TO START STOP DEACTIVATION, CLOCK, LIGHTS. STILL NO SOFTWARE UPDATE AVAILABLE. BOUGHT CAR NEW MARCH 2020. ALL EVENTS HAPPENED WHILE DRIVING OR WITH FOOT ON BRAKE. ALL HAPPENED ON STREETS BOTH DRIVING STRAIGHT AND TURNING.
Mfg Campaign: 11375280
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Corrective Action:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Additional Notes:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Mfg Campaign: 11372375
Recall Date: Oct 30, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Corrective Action:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Additional Notes:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Mfg Campaign: 11372375
Recall Date: Oct 30, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Corrective Action:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Additional Notes:
WHILE DRIVING ON ROADWAY YESTERDAY (10/29/2020) THE VEHICLES ENGINE AND ELECTRICAL SYSTEM COMPLETELY SHUT DOWN WITHOUT WARNING. POWER STEERING WENT OUT. WAS ABLE TO DRIFT TO SIDE OF ROAD AND RESTART. WENT HOME AND HAD CAR TOWED TO VALENTI AUDI, WHO DETERMINED THERE IS A TECHNICAL SERVICE BULLETIN FOR SOFTWARE UPDATE. NOT A RECALL! RESEARCHED THIS ON THE INTERNET AND OTHERS HAVE REPORTED SIMILAR ISSUES. THIS VEHICLE IS DANGEROUS! TSB PRINTOUT IS IN VEHICLE AND WILL BE RETURNED TO ME AT SALISBURY CT. HOWEVER, NHTSA MUST ISSUE A RECALL ON THIS.
Mfg Campaign: 11372375
Recall Date: Oct 30, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND NOW ONCOMING TRAFFIC WAS BEARING DOWN ON ME.. I BROUGHT THE CAR TO AUDI SERVICE, THEY TOLD ME AUDI KNOWS ABOUT THE PROBLEM BUT HAS NO FIX!!! INCREDIBLE! THIS IS A MAJOR SAFETY ISSUE THAT IS NOT BEING ADDRESSED. I WAS TOLD BY THE SERVICE MANAGER TO OVERRIDE THE START/STOP FEATURE TO DEACTIVATE...IT IS NOW INCUMBENT UPON ME TO REMEMBER TO DO THIS EVERY TIME I START THE VEHICLE. AUDI HAS A PROBLEM WITH THIS VEHICLE WHICH HAS NOW BECOME MY PROBLEM. I AM TOLD THAT THEY HAVE "NO IDEA" WHEN THIS WILL BE FIXED...ARE THEY KIDDING ME...THIS PROBLEM HAS THE POTENTIAL OF CAUSING A MAJOR VEHICLE CRASH. THIS MUST BE ADDRESSED AND RECTIFIED. PLEASE ADVISE.
Corrective Action:
I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND NOW ONCOMING TRAFFIC WAS BEARING DOWN ON ME.. I BROUGHT THE CAR TO AUDI SERVICE, THEY TOLD ME AUDI KNOWS ABOUT THE PROBLEM BUT HAS NO FIX!!! INCREDIBLE! THIS IS A MAJOR SAFETY ISSUE THAT IS NOT BEING ADDRESSED. I WAS TOLD BY THE SERVICE MANAGER TO OVERRIDE THE START/STOP FEATURE TO DEACTIVATE...IT IS NOW INCUMBENT UPON ME TO REMEMBER TO DO THIS EVERY TIME I START THE VEHICLE. AUDI HAS A PROBLEM WITH THIS VEHICLE WHICH HAS NOW BECOME MY PROBLEM. I AM TOLD THAT THEY HAVE "NO IDEA" WHEN THIS WILL BE FIXED...ARE THEY KIDDING ME...THIS PROBLEM HAS THE POTENTIAL OF CAUSING A MAJOR VEHICLE CRASH. THIS MUST BE ADDRESSED AND RECTIFIED. PLEASE ADVISE.
Additional Notes:
I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND NOW ONCOMING TRAFFIC WAS BEARING DOWN ON ME.. I BROUGHT THE CAR TO AUDI SERVICE, THEY TOLD ME AUDI KNOWS ABOUT THE PROBLEM BUT HAS NO FIX!!! INCREDIBLE! THIS IS A MAJOR SAFETY ISSUE THAT IS NOT BEING ADDRESSED. I WAS TOLD BY THE SERVICE MANAGER TO OVERRIDE THE START/STOP FEATURE TO DEACTIVATE...IT IS NOW INCUMBENT UPON ME TO REMEMBER TO DO THIS EVERY TIME I START THE VEHICLE. AUDI HAS A PROBLEM WITH THIS VEHICLE WHICH HAS NOW BECOME MY PROBLEM. I AM TOLD THAT THEY HAVE "NO IDEA" WHEN THIS WILL BE FIXED...ARE THEY KIDDING ME...THIS PROBLEM HAS THE POTENTIAL OF CAUSING A MAJOR VEHICLE CRASH. THIS MUST BE ADDRESSED AND RECTIFIED. PLEASE ADVISE.
Mfg Campaign: 11350805
Recall Date: Aug 23, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Corrective Action:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Additional Notes:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Mfg Campaign: 11350468
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Corrective Action:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Additional Notes:
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK.
Mfg Campaign: 11350468
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Corrective Action:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Additional Notes:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Mfg Campaign: 11338999
Recall Date: Jul 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Corrective Action:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Additional Notes:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Mfg Campaign: 11338999
Recall Date: Jul 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Corrective Action:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Additional Notes:
WHEN ACCELERATING THE VEHICLE JERKS LIKE IT IS LOSING POWER. IT HAS DONE THIS ON BOTH THE INTERSTATE AND ON REGULAR ROADS IN MOTION. I HAVE HAD TO PULL TO THE SIDE OF THE ROAD IN FEAR THAT THE VEHICLE WILL STALL ON ME. ON SEVERAL INSTANCES I HAVE BEEN DRIVING THE VEHICLE AND SEVERAL WARNING LIGHTS SHOW UP AND THEN IT WILL NOT ACCELERATE AT ALL. THANKFULLY I HAVE BEEN ABLE TO ROLL OFF OF THE ROAD EACH OF THESE TIMES. THERES NO WARNING OR ANY INDICATORS THAT COME UP PRIOR TO THE CAR COMPLETING DYING IN THE ROAD. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THERES SOFTWARE ISSUES BUT NOTHING THEY CAN DO FOR IT UNTIL AN UPDATE COMES OUT. I WAS TOLD TO TURN OFF THE AUTO SHUT OFF FEATURE AND IT WILL WORK OK, BUT THAT HAS NOT HELPED. THE VEHICLE IS UNSAFE TO DRIVE BECAUSE IT COULD COMPLETELY FAIL AT ANY GIVEN MOMENT WITHOUT NOTICE. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE WITH 2020'S. IT HAS BEEN GOING ON FOR THE PAST MONTH 1/2
Mfg Campaign: 11338999
Recall Date: Jul 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Corrective Action:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Additional Notes:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Mfg Campaign: 11330119
Recall Date: Jun 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Corrective Action:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Additional Notes:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Mfg Campaign: 11330119
Recall Date: Jun 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Corrective Action:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Additional Notes:
WE WERE SITTING ON A FREEWAY OFF RAMP AT A STOP. WHEN STARTING TO MOVE FROM A STOP, THE CAR SHUDDERED AND THE CONSOLE LIT UP AND WE WERE UNABLE TO MOVE FASTER THAN 5 MILES AN HOUR TO PULL OVER TO THE SIDE OF THE ROAD. IT WAS A MIRACLE WE WERE NOT REAR ENDED. WE HAD THE CAR TOWED TO THE DEALER AND HAVE BEEN TOLD THIS IS RELATED TO THE START/STOP FUNCTION AND IS A SOFTWARE PROBLEM THAT AUDI DOES NOT YET HAVE A FIX FOR. IT IS INCREDIBLY DANGEROUS AND I REFUSE TO DRIVE THE CAR. THE CAR IS SITTING AT THE DEALER WHO TO DATE HAS DONE NOTHING. THERE HAVE BEEN PROBLEMS WITH THE START/STOP FUNCTION PRIOR TO THIS WHERE WHEN YOU ARE TRYING TO MOVE FORWARD FROM A STOP, THE STEERING WHEEL WOULD LOCK UP AND YOU COULD NOT STEER FOR A FEW MINUTES UNTIL THE CAR WOULD START TO MOVE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM. *TR
Mfg Campaign: 11330119
Recall Date: Jun 22, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE SITTING AT A LIGHT OR STOPPED, THE ENGINE SURGES/JUMPS THE CAR FORWARD. YOU NEED TO LEAVE MORE SPACE TO NOT HIT THE CAR IN FRONT OF YOU. THIS OCCURS IN BOTH CASES (EMISSIONS MODE AND NON EMISSIONS MODE). *TR
Corrective Action:
WHILE SITTING AT A LIGHT OR STOPPED, THE ENGINE SURGES/JUMPS THE CAR FORWARD. YOU NEED TO LEAVE MORE SPACE TO NOT HIT THE CAR IN FRONT OF YOU. THIS OCCURS IN BOTH CASES (EMISSIONS MODE AND NON EMISSIONS MODE). *TR
Additional Notes:
WHILE SITTING AT A LIGHT OR STOPPED, THE ENGINE SURGES/JUMPS THE CAR FORWARD. YOU NEED TO LEAVE MORE SPACE TO NOT HIT THE CAR IN FRONT OF YOU. THIS OCCURS IN BOTH CASES (EMISSIONS MODE AND NON EMISSIONS MODE). *TR
Mfg Campaign: 11329439
Recall Date: Jun 17, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Corrective Action:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Additional Notes:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Mfg Campaign: 11328094
Recall Date: Jun 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Corrective Action:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Additional Notes:
MY LIFE WAS ALMOST TAKEN AWAY BY MY CARS ENGINE FAILING IN THE MIDDLE OF MAKING A LEFT TURN ON A 4-LANE ROAD WHERE TRAFFIC IS GOING 50 MPH. WHEN IT STALLED, THE ENGINE JUST QUIT LEAVING ONLY ELECTRICAL (LIGHTS & MEDIA) WORKING. I FELT I WAS TRAPPED AS A CAR WAS HEADED RIGHT FOR ME AND I COULD NOT EVEN INCREASE SPEED BECAUSE THE WHOLE CAR JUST SEEM TO NOT MOVE FORWARD. I EVENTUALLY PULLED INTO A MEDIAN, BUT NONETHELESS I AM SCARED TO DRIVE THIS CAR. MUCH LIKE THE PERSON WHO ALSO REPORTED THIS ISSUE. *TR
Mfg Campaign: 11328094
Recall Date: Jun 10, 2020
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