Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Consumer Complaints
64 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local Audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what Audi calls the MMI. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions.
Corrective Action:
Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local Audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what Audi calls the MMI. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions.
Additional Notes:
Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local Audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what Audi calls the MMI. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions.
Mfg Campaign: 11465202
Recall Date: May 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Corrective Action:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Additional Notes:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Mfg Campaign: 11342601
Recall Date: Jul 31, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Corrective Action:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Additional Notes:
SIMILAR TO A COMPLAINT I READ ABOVE, I DO OFTEN HAVE CONCERNS OVER THE START/ STOP SYSTEM. WHEN THE HYBRID SYSTEM IS ACTIVE, IT'S EXTREMELY SENSITIVE IN ACTIVATING (NOT ONLY WHEN CARS ARE IN FRONT BUT ALSO PEDESTRIANS JUST WALKING BY. HOWEVER, SOMETIMES WHEN STOPPED AT A LIGHT, STOP SIGN, ETC. WHEN I PRESS THE GAS AFTER THE ENGINE REENGAGES, THE CAR OFTEN HAS A SERIOUS LAG AND DOES NOT ACCELERATE FOR SEVERAL SECONDS, TO THE POINT WHERE I HAVE TO WONDER IF IT'S ACTUALLY ON (IT IS) THE CONCERN IS THAT DRIVERS BEHIND ME, IF NOT EXTREMELY CAUTIOUS COULD REAR END ME. I'VE BEEN HONKED AT SEVERAL TIMES, DUE TO THIS ISSUE ON NORMAL ROADS. THANKFULLY, NO INCIDENTS OR ACCIDENTS HAVE OCCURRED, BUT I FEAR IT COULD ONLY BE A MATTER OF TIME, IF THIS PERSISTS, PARTICULARLY IN STOP AND GO HIGHWAY TRAFFIC.
Mfg Campaign: 11342601
Recall Date: Jul 31, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.
Corrective Action:
THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.
Additional Notes:
THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.
Mfg Campaign: 11306437
Recall Date: Feb 1, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Corrective Action:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Additional Notes:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Mfg Campaign: 11288345
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Corrective Action:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Additional Notes:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Mfg Campaign: 11288345
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Corrective Action:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Additional Notes:
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNING, TRAFFIC WAS SOMEWHAT LIGHTER AND MOVING ABOUT 40MPH. I HAD CLEAR VISIBILITY ACROSS THE FRONT WINDOW AND COULD TELL THAT NOTHING HAD FLOWN IN MY DIRECTION. I WAS NOT TRAILING BEHIND OR AROUND ANY SUVS, DUMP TRUCKS, OR OTHER LARGE VEHICLES THAT COULD HAVE KICKED UP A ROCK. I ALSO HAD NOT DRIVEN UNDER AN OVERPASS, SO I KNEW NOTHING COULD HAVE FALLEN FROM ABOVE. ONCE I ARRIVED AT WORK, I DISCOVERED THE FRONT SECTION OF MY PANORAMIC ROOF WAS CRACKED AND SHATTERED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE AND PRESSED INWARD, EXPOSING THE INTERIOR LINING.
Mfg Campaign: 11288345
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2019 AUDI A7 HAS THROTTLE LAG AND AT TIMES SEVERE THROTTLE LAG CAUSING A MULTI SECOND DELAY THAT PUT ME IN IN THE PATH OF ONCOMING TRAFFIC WITH A NEAR HIT. AT THE TIME OF THIS INCIDENT, THE THROTTLE LAG HAD NEVER BEEN THAT SEVERE BUT HAS RESULTED IN A VEHICLE THAT I HAVE NO CONFIDENCE IN WITH RESPECT TO PERFORMANCE. DETAILS: I WAS SLOWING DOWN (1MPH) AND AS THE LANE NEXT TO ME CLEARED, I ATTEMPTED TO CHANGE LANES BUT THERE WAS LIKE A 3 SECOND DELAY. I'D THOUGHT THE CAR HAD STALLED AND THEN IT LUNGED INTO THE ADJACENT LANE AND I ALMOST WAS HIT. IN GENERAL, I CAN HEAR THE TRANSMISSION ENGAGE, BUT NOTHING HAPPENS, NO ACCELERATION WITHOUT SOME HESITATION. FREQUENCY: THROTTLE LAG HAPPENS DURING ALMOST EVERY DRIVE, MULTIPLE TIMES PER DRIVE. I'VE TAKEN VEHICLE TO TWO DEALERSHIPS AND THEY MAINTAIN IT OPERATES AS IT SHOULD. WHILE THESE EVENTS ARE FRUSTRATING, THIS INCIDENT DESCRIBED IN THE BEGINNING WITH A FEW OTHERS THAT HAVE MATCHED ITS SEVERITY CAN ONLY BE DESCRIBED AS UNSAFE. THERE IS A COMMUNITY OF PEOPLE THAT HAVE THE SAME ISSUE AND THUS FAR AUDI HAS NOT RESPONDED WITH A FIX. I FEAR THIS PROBLEM MAY CAUSE AN ACCIDENT.
Corrective Action:
2019 AUDI A7 HAS THROTTLE LAG AND AT TIMES SEVERE THROTTLE LAG CAUSING A MULTI SECOND DELAY THAT PUT ME IN IN THE PATH OF ONCOMING TRAFFIC WITH A NEAR HIT. AT THE TIME OF THIS INCIDENT, THE THROTTLE LAG HAD NEVER BEEN THAT SEVERE BUT HAS RESULTED IN A VEHICLE THAT I HAVE NO CONFIDENCE IN WITH RESPECT TO PERFORMANCE. DETAILS: I WAS SLOWING DOWN (1MPH) AND AS THE LANE NEXT TO ME CLEARED, I ATTEMPTED TO CHANGE LANES BUT THERE WAS LIKE A 3 SECOND DELAY. I'D THOUGHT THE CAR HAD STALLED AND THEN IT LUNGED INTO THE ADJACENT LANE AND I ALMOST WAS HIT. IN GENERAL, I CAN HEAR THE TRANSMISSION ENGAGE, BUT NOTHING HAPPENS, NO ACCELERATION WITHOUT SOME HESITATION. FREQUENCY: THROTTLE LAG HAPPENS DURING ALMOST EVERY DRIVE, MULTIPLE TIMES PER DRIVE. I'VE TAKEN VEHICLE TO TWO DEALERSHIPS AND THEY MAINTAIN IT OPERATES AS IT SHOULD. WHILE THESE EVENTS ARE FRUSTRATING, THIS INCIDENT DESCRIBED IN THE BEGINNING WITH A FEW OTHERS THAT HAVE MATCHED ITS SEVERITY CAN ONLY BE DESCRIBED AS UNSAFE. THERE IS A COMMUNITY OF PEOPLE THAT HAVE THE SAME ISSUE AND THUS FAR AUDI HAS NOT RESPONDED WITH A FIX. I FEAR THIS PROBLEM MAY CAUSE AN ACCIDENT.
Additional Notes:
2019 AUDI A7 HAS THROTTLE LAG AND AT TIMES SEVERE THROTTLE LAG CAUSING A MULTI SECOND DELAY THAT PUT ME IN IN THE PATH OF ONCOMING TRAFFIC WITH A NEAR HIT. AT THE TIME OF THIS INCIDENT, THE THROTTLE LAG HAD NEVER BEEN THAT SEVERE BUT HAS RESULTED IN A VEHICLE THAT I HAVE NO CONFIDENCE IN WITH RESPECT TO PERFORMANCE. DETAILS: I WAS SLOWING DOWN (1MPH) AND AS THE LANE NEXT TO ME CLEARED, I ATTEMPTED TO CHANGE LANES BUT THERE WAS LIKE A 3 SECOND DELAY. I'D THOUGHT THE CAR HAD STALLED AND THEN IT LUNGED INTO THE ADJACENT LANE AND I ALMOST WAS HIT. IN GENERAL, I CAN HEAR THE TRANSMISSION ENGAGE, BUT NOTHING HAPPENS, NO ACCELERATION WITHOUT SOME HESITATION. FREQUENCY: THROTTLE LAG HAPPENS DURING ALMOST EVERY DRIVE, MULTIPLE TIMES PER DRIVE. I'VE TAKEN VEHICLE TO TWO DEALERSHIPS AND THEY MAINTAIN IT OPERATES AS IT SHOULD. WHILE THESE EVENTS ARE FRUSTRATING, THIS INCIDENT DESCRIBED IN THE BEGINNING WITH A FEW OTHERS THAT HAVE MATCHED ITS SEVERITY CAN ONLY BE DESCRIBED AS UNSAFE. THERE IS A COMMUNITY OF PEOPLE THAT HAVE THE SAME ISSUE AND THUS FAR AUDI HAS NOT RESPONDED WITH A FIX. I FEAR THIS PROBLEM MAY CAUSE AN ACCIDENT.
Mfg Campaign: 11280040
Recall Date: Nov 14, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11278751
Recall Date: Nov 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
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
Corrective Action:
1ST- HAVING NUMEROUS SENSOR WARNING LIGHTS COMING ON AT INDISCRIMINATE TIMES WHILE HIGHWAY DRIVING INCLUDING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN THEY ARE ON THE WHEEL, CRUISE CONTROL SENSOR WARNING COMES ON AND SHUTS OF THE CRUISE CONTROL AND THE LANE GUIDANCE SENSOR COMES ON WITH WARNINGS. I MAY GET ALL THREE WARNINGS APPEAR ON ONE 45 MILE TRIP OR I MAY NOT GET ANY.SOMETIMES IT'S THE SAME ONE 3,4 OR EVEN 5 TIMES.. 2ND MMI SCREEN RANDOMLY DOES NOT COME ON AND HAVING ISSUES AFTER I HANG UP THE PHONE THE RADIO WILL NOT COME BACK ON AND WILL CONTINUE TO SHOW PHONE IN USE. I RESTARTED THE CAR TWO OR THREE TIMES TOUCHING THE SCREEN OVER AN OVER BEFORE IT FINALLY COMES ON. 3) SEATS RANDOMLY DOES NOT REMEMBER OUR KEY FOBS. 4)PAINT IS COMING OFF THE CAR IN DIFFERENT SPOTS PLEASE NOTE THAT ON THE DRIVERS SIDE REAL QUARTER PANEL WHERE THE PAINT STARTED PEELING, THE PEELING SPOTS ARE MANY MANY INCHES AWAY FROM EACH OTHER AND THEY ARE IN VARIED SPOTS AND NOT IN A ROW. 5)SHUTTERING WHEN TRYING TO TURN. IT ACTS LIKE IT DOESN'T WANT TO GO (LIKE SOMETHINGS COMING AT IT) AND IT'S STOPPING YOU. THIS WAS AN ISSUE IN THE VERY FIRST VISIT WHEN A SENSOR HAD TO BE REPLACED AS WELL AS SOMETHING THEY DID TO FIX THE HEADLIGHT ISSUES THEN TO. 6)NEW - WARNING SENSOR WENT OFF SAYING VEHICLE LIGHT MALFUNCTION. WE GOT A PICTURE OF THE TRIANGLE AND THE EXCLAMATION POINT. ALSO THERE A FUNNY LIGHT (LOOKS LIKE A SNOW FLAKE) SHOW 6) WINDSHIELD VISUAL OF SPEED AND ALL THE OTHER STUFF WENT OFF AND ON THEN OUT BEFORE EVERYTHING BLIPPED AND CAME BACK ON. 7) LOCK SENSOR MALFUNCTION. ALL THESE THINGS ARE HAPPENING NUMEROUS TIMES AND HAVE BEEN TO THE DEALER 4 TIMES. FOUND OUT THAT A STOP SALE FROM AUDI WAS ISSUED FOR 2012-18 FOR OUR EXACT VEHICLE AND OTHERS BUT OURS IS A 2019. THIS STOP SALE WAS ISSUED BECAUSE OF NUMEROUS FAULTY SENSORS.
Additional Notes:
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
Mfg Campaign: 11278751
Recall Date: Nov 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11278751
Recall Date: Nov 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-TRONIC SHIFT MODE, THE CAR DOUBLE JERKED VIOLENTLY SNAPPING BOTH MY HEAD BACK AND THE AUDI ROCHESTER TECH'S HAD BACK. NOT ONLY WAS IT DANGEROUS, BUT I LOST MOMENTARY CONTROL OF THE CAR. THIS BECOMES MORE PRONOUNCED ON A SMALL INCLINE. AUDI CORP. REP STATED: "THE CAR IS DESIGNED THIS WAY." I ASKED FOR UPDATED FIRMWARE SINCE THE AUDI ROCHESTER TECH STATED DURING THAT TEST DRIVE: "I CAN'T FIX THIS HANK. IT NEEDS A FIRMWARE UPDATE." JDPOWER ALSO NOTICED SOMETHING RELATED, BUT LESS INTENSE: HTTPS://WWW.JDPOWER.COM/CARS/EXPERT-REVIEWS/2019-AUDI-A7-REVIEW . IN MY OPINION AUDI'S LANGUAGE IS PURPOSELY "CYA" IN A WAY: -"TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION" AS WELL AS AUDI OF AMERICA'S: "THE CAR IS DESIGNED THIS WAY." MY AUDI OF AMERICA [RICK} COMPLAINT NUMBER IS: 190808989 . RICK ALSO REFUSED TO CONTACT GERMANY TO SEE IF THERE WAS A FIRMWARE UPDATE..
Corrective Action:
FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-TRONIC SHIFT MODE, THE CAR DOUBLE JERKED VIOLENTLY SNAPPING BOTH MY HEAD BACK AND THE AUDI ROCHESTER TECH'S HAD BACK. NOT ONLY WAS IT DANGEROUS, BUT I LOST MOMENTARY CONTROL OF THE CAR. THIS BECOMES MORE PRONOUNCED ON A SMALL INCLINE. AUDI CORP. REP STATED: "THE CAR IS DESIGNED THIS WAY." I ASKED FOR UPDATED FIRMWARE SINCE THE AUDI ROCHESTER TECH STATED DURING THAT TEST DRIVE: "I CAN'T FIX THIS HANK. IT NEEDS A FIRMWARE UPDATE." JDPOWER ALSO NOTICED SOMETHING RELATED, BUT LESS INTENSE: HTTPS://WWW.JDPOWER.COM/CARS/EXPERT-REVIEWS/2019-AUDI-A7-REVIEW . IN MY OPINION AUDI'S LANGUAGE IS PURPOSELY "CYA" IN A WAY: -"TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION" AS WELL AS AUDI OF AMERICA'S: "THE CAR IS DESIGNED THIS WAY." MY AUDI OF AMERICA [RICK} COMPLAINT NUMBER IS: 190808989 . RICK ALSO REFUSED TO CONTACT GERMANY TO SEE IF THERE WAS A FIRMWARE UPDATE..
Additional Notes:
FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-TRONIC SHIFT MODE, THE CAR DOUBLE JERKED VIOLENTLY SNAPPING BOTH MY HEAD BACK AND THE AUDI ROCHESTER TECH'S HAD BACK. NOT ONLY WAS IT DANGEROUS, BUT I LOST MOMENTARY CONTROL OF THE CAR. THIS BECOMES MORE PRONOUNCED ON A SMALL INCLINE. AUDI CORP. REP STATED: "THE CAR IS DESIGNED THIS WAY." I ASKED FOR UPDATED FIRMWARE SINCE THE AUDI ROCHESTER TECH STATED DURING THAT TEST DRIVE: "I CAN'T FIX THIS HANK. IT NEEDS A FIRMWARE UPDATE." JDPOWER ALSO NOTICED SOMETHING RELATED, BUT LESS INTENSE: HTTPS://WWW.JDPOWER.COM/CARS/EXPERT-REVIEWS/2019-AUDI-A7-REVIEW . IN MY OPINION AUDI'S LANGUAGE IS PURPOSELY "CYA" IN A WAY: -"TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION" AS WELL AS AUDI OF AMERICA'S: "THE CAR IS DESIGNED THIS WAY." MY AUDI OF AMERICA [RICK} COMPLAINT NUMBER IS: 190808989 . RICK ALSO REFUSED TO CONTACT GERMANY TO SEE IF THERE WAS A FIRMWARE UPDATE..
Mfg Campaign: 11270270
Recall Date: Oct 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Corrective Action:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Additional Notes:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Mfg Campaign: 11258355
Recall Date: Sep 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Corrective Action:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Additional Notes:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Mfg Campaign: 11258355
Recall Date: Sep 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Corrective Action:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Additional Notes:
AMONG MANY OTHER ISSUES, THE SCREEN THAT INCLUDES THE SPEEDOMETER GOES BLANK DURING DRIVE, BACKUP CAMERA DOESN'T WORK WHILE REVERSING, PRE-SENSE APPLIED BRAKES ON FREEWAY WHILE NOTHING WAS AHEAD AND THE CAR SWERVE HARD ON THE FREEWAY WHILE DRIVING AT SPEED 65 MILES/HOUR
Mfg Campaign: 11258355
Recall Date: Sep 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Corrective Action:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Additional Notes:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Mfg Campaign: 11255281
Recall Date: Sep 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Corrective Action:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Additional Notes:
EACH TIME I USE CRUISE CONTROL AND COMPLETELY OUT OF THE BLUE, THE CAR WILL SUDDENLY SLOW DOWN AND AN INDICATOR LANE LIGHT WILL COME ON. I NEVER USE THE LANE ASSIST SO THAT IS NOT THE PROBLEM - I CHECKED THAT FIRST. HANDS ARE ON THE WHEEL, ATTENTION IS FULLY ON THE ROAD AND THERE IS NO DRIVER ERROR. I WILL BE CRUISING ALONG AND THE CAR SUDDENLY (VERY SUDDENLY!) WILL SLOW DOWN - ALMOST AS IF THE ENGINE WAS SHUTTING DOWN. I'M NO LONGER USING CRUISE CONTROL BECAUSE OF THE POTENTIAL DANGER. IN ADDITION TO THIS ISSUE, THE VIRTUAL COCKPIT WILL GO BLACK AND NEVER WORKS CONSISTENTLY I.E. THE BLUETOOTH CONNECTION AND APPLE CAR PLAY. I'VE SPOKEN TO MY DEALERSHIP AND THEY SAID TO CALL AUDI CONNECT. STILL NO SOLUTION AS TO WHY THE PROBLEM HAPPENS. VERY FRUSTRATING.
Mfg Campaign: 11255281
Recall Date: Sep 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2 DAYS AFTER TAKING DELIVERY OF A 2019 A7, THE TRANSMISSION/SPORT DIFFERENTIAL LIGHT CAME ON AND INDICATED TO SHUT DOWN CAR IMMEDIATELY DUE A TRANSMISSION PROBLEM. THE CAR HAS UNDER 300 MILES ON IT.
Corrective Action:
2 DAYS AFTER TAKING DELIVERY OF A 2019 A7, THE TRANSMISSION/SPORT DIFFERENTIAL LIGHT CAME ON AND INDICATED TO SHUT DOWN CAR IMMEDIATELY DUE A TRANSMISSION PROBLEM. THE CAR HAS UNDER 300 MILES ON IT.
Additional Notes:
2 DAYS AFTER TAKING DELIVERY OF A 2019 A7, THE TRANSMISSION/SPORT DIFFERENTIAL LIGHT CAME ON AND INDICATED TO SHUT DOWN CAR IMMEDIATELY DUE A TRANSMISSION PROBLEM. THE CAR HAS UNDER 300 MILES ON IT.
Mfg Campaign: 11234199
Recall Date: Jul 23, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PURCHASED 2019 AUDI A7 BRAND NEW. CURRENTLY HAVE APPROXIMATELY 2800 MILES (2 MONTH OLD CAR). HAS PRESTIGE PACKAGE WITH DRIVER ASSISTANCE OPTION. THERE HAVE BEEN MULTIPLE INSTANCES WHERE THE DRIVER ASSISTANCE SUDDENLY AND SIGNIFICANTLY SLOWS THE CAR WITHOUT ANY CAR/OBJECT IN FRONT. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS ON LOCAL ROADS (HASN'T HAPPENED ON FREEWAY SPEEDS YET). USUALLY HAPPENS 30-50MPH LOCAL ROADS. THE CAR/DRIVER ASSISTANCE "SLAMS ON THE BRAKES." THIS CAN BE SCARY AND VERY DANGEROUS ESPECIALLY WHEN A CAR IS BEHIND. SECOND ISSUE IS THAT THERE IS A SIGNIFICANT 1-3 SECOND LAG AFTER PRESSING THE ACCELERATOR PEDAL. THIS IS VERY DANGEROUS WHEN TAKING LEFT/RIGHT TURNS WITH CARS ON THE COMING ROAD.
Corrective Action:
PURCHASED 2019 AUDI A7 BRAND NEW. CURRENTLY HAVE APPROXIMATELY 2800 MILES (2 MONTH OLD CAR). HAS PRESTIGE PACKAGE WITH DRIVER ASSISTANCE OPTION. THERE HAVE BEEN MULTIPLE INSTANCES WHERE THE DRIVER ASSISTANCE SUDDENLY AND SIGNIFICANTLY SLOWS THE CAR WITHOUT ANY CAR/OBJECT IN FRONT. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS ON LOCAL ROADS (HASN'T HAPPENED ON FREEWAY SPEEDS YET). USUALLY HAPPENS 30-50MPH LOCAL ROADS. THE CAR/DRIVER ASSISTANCE "SLAMS ON THE BRAKES." THIS CAN BE SCARY AND VERY DANGEROUS ESPECIALLY WHEN A CAR IS BEHIND. SECOND ISSUE IS THAT THERE IS A SIGNIFICANT 1-3 SECOND LAG AFTER PRESSING THE ACCELERATOR PEDAL. THIS IS VERY DANGEROUS WHEN TAKING LEFT/RIGHT TURNS WITH CARS ON THE COMING ROAD.
Additional Notes:
PURCHASED 2019 AUDI A7 BRAND NEW. CURRENTLY HAVE APPROXIMATELY 2800 MILES (2 MONTH OLD CAR). HAS PRESTIGE PACKAGE WITH DRIVER ASSISTANCE OPTION. THERE HAVE BEEN MULTIPLE INSTANCES WHERE THE DRIVER ASSISTANCE SUDDENLY AND SIGNIFICANTLY SLOWS THE CAR WITHOUT ANY CAR/OBJECT IN FRONT. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS ON LOCAL ROADS (HASN'T HAPPENED ON FREEWAY SPEEDS YET). USUALLY HAPPENS 30-50MPH LOCAL ROADS. THE CAR/DRIVER ASSISTANCE "SLAMS ON THE BRAKES." THIS CAN BE SCARY AND VERY DANGEROUS ESPECIALLY WHEN A CAR IS BEHIND. SECOND ISSUE IS THAT THERE IS A SIGNIFICANT 1-3 SECOND LAG AFTER PRESSING THE ACCELERATOR PEDAL. THIS IS VERY DANGEROUS WHEN TAKING LEFT/RIGHT TURNS WITH CARS ON THE COMING ROAD.
Mfg Campaign: 11222888
Recall Date: Jun 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 AUDI A7: AT A STOPLIGHT, OR STOP SIGN, WHERE THERE IS EVEN THE SLIGHTEST INCLINE, AFTER MY 2019 AUDI A7 HAS COME TO A COMPLETE STOP, AND THE ENGINE SHUTS OFF, WHEN I REMOVE MY FOOT FROM THE BRAKE TO ENGAGE THE GAS PEDAL, THE ENGINE DOES NOT ENGAGE IMMEDIATELY AND THE CAR SHOOTS/ROLLS BACKWARDS. THE ROLLBACK IS SIGNIFICANT ENOUGH THAT THE REAR CAMERA TURNS ON. BECAUSE OF THE LAPSE IN TIME BEFORE THE ENGINE ENGAGES AGAIN, I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS AND AM UNABLE TO KEEP IT FROM SHOOTING BACKWARDS I'VE SPOKEN TO MY SALES REPRESENTATIVE AND AUDI'S CUSTOMER SERVICE, AND HAVE HAD THE VEHICLE LOOKED AT BY TECHNICIANS AT BOTH THE FAIRFIELD AND DANBURY CONNECTICUT AUDI LOCATIONS, AND HAVE NOT BEEN GIVEN A SOLUTION TO THE PROBLEM. IN FACT, I HAVE BEEN TOLD ON SEVERAL OCCASIONS, AND HAVE SAVED VOICEMAILS FROM AUDI SERVICE, THAT ALL THEIR VEHICLES ARE DOING THIS BECAUSE OF THE DOUBLE-CLUTCH, THAT IT IS "COMPLETELY NORMAL," AND THAT I WOULD JUST HAVE TO ADJUST MY DRIVING. BECAUSE I HAVE NO CONTROL OVER THE CAR WHEN IT DOES THIS, AND AUDI IS NOT RESOLVING THE ISSUE FOR ME, THIS IS GOING TO LEAVE ME OPEN TO LIABILITY SHOULD THE CAR ROLL/SHOOT BACK INTO ANY VEHICLE STOPPED BEHIND ME, OR PERSON WHO MAY WALK BEHIND MY CAR WHEN I AM STOPPED. I AM FRIGHTENED TO DRIVE THIS CAR FOR FEAR OF INJURING OR KILLING SOMEONE, AND HAVEN'T DRIVEN THE CAR IN OVER A MONTH.
Corrective Action:
2019 AUDI A7: AT A STOPLIGHT, OR STOP SIGN, WHERE THERE IS EVEN THE SLIGHTEST INCLINE, AFTER MY 2019 AUDI A7 HAS COME TO A COMPLETE STOP, AND THE ENGINE SHUTS OFF, WHEN I REMOVE MY FOOT FROM THE BRAKE TO ENGAGE THE GAS PEDAL, THE ENGINE DOES NOT ENGAGE IMMEDIATELY AND THE CAR SHOOTS/ROLLS BACKWARDS. THE ROLLBACK IS SIGNIFICANT ENOUGH THAT THE REAR CAMERA TURNS ON. BECAUSE OF THE LAPSE IN TIME BEFORE THE ENGINE ENGAGES AGAIN, I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS AND AM UNABLE TO KEEP IT FROM SHOOTING BACKWARDS I'VE SPOKEN TO MY SALES REPRESENTATIVE AND AUDI'S CUSTOMER SERVICE, AND HAVE HAD THE VEHICLE LOOKED AT BY TECHNICIANS AT BOTH THE FAIRFIELD AND DANBURY CONNECTICUT AUDI LOCATIONS, AND HAVE NOT BEEN GIVEN A SOLUTION TO THE PROBLEM. IN FACT, I HAVE BEEN TOLD ON SEVERAL OCCASIONS, AND HAVE SAVED VOICEMAILS FROM AUDI SERVICE, THAT ALL THEIR VEHICLES ARE DOING THIS BECAUSE OF THE DOUBLE-CLUTCH, THAT IT IS "COMPLETELY NORMAL," AND THAT I WOULD JUST HAVE TO ADJUST MY DRIVING. BECAUSE I HAVE NO CONTROL OVER THE CAR WHEN IT DOES THIS, AND AUDI IS NOT RESOLVING THE ISSUE FOR ME, THIS IS GOING TO LEAVE ME OPEN TO LIABILITY SHOULD THE CAR ROLL/SHOOT BACK INTO ANY VEHICLE STOPPED BEHIND ME, OR PERSON WHO MAY WALK BEHIND MY CAR WHEN I AM STOPPED. I AM FRIGHTENED TO DRIVE THIS CAR FOR FEAR OF INJURING OR KILLING SOMEONE, AND HAVEN'T DRIVEN THE CAR IN OVER A MONTH.
Additional Notes:
2019 AUDI A7: AT A STOPLIGHT, OR STOP SIGN, WHERE THERE IS EVEN THE SLIGHTEST INCLINE, AFTER MY 2019 AUDI A7 HAS COME TO A COMPLETE STOP, AND THE ENGINE SHUTS OFF, WHEN I REMOVE MY FOOT FROM THE BRAKE TO ENGAGE THE GAS PEDAL, THE ENGINE DOES NOT ENGAGE IMMEDIATELY AND THE CAR SHOOTS/ROLLS BACKWARDS. THE ROLLBACK IS SIGNIFICANT ENOUGH THAT THE REAR CAMERA TURNS ON. BECAUSE OF THE LAPSE IN TIME BEFORE THE ENGINE ENGAGES AGAIN, I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS AND AM UNABLE TO KEEP IT FROM SHOOTING BACKWARDS I'VE SPOKEN TO MY SALES REPRESENTATIVE AND AUDI'S CUSTOMER SERVICE, AND HAVE HAD THE VEHICLE LOOKED AT BY TECHNICIANS AT BOTH THE FAIRFIELD AND DANBURY CONNECTICUT AUDI LOCATIONS, AND HAVE NOT BEEN GIVEN A SOLUTION TO THE PROBLEM. IN FACT, I HAVE BEEN TOLD ON SEVERAL OCCASIONS, AND HAVE SAVED VOICEMAILS FROM AUDI SERVICE, THAT ALL THEIR VEHICLES ARE DOING THIS BECAUSE OF THE DOUBLE-CLUTCH, THAT IT IS "COMPLETELY NORMAL," AND THAT I WOULD JUST HAVE TO ADJUST MY DRIVING. BECAUSE I HAVE NO CONTROL OVER THE CAR WHEN IT DOES THIS, AND AUDI IS NOT RESOLVING THE ISSUE FOR ME, THIS IS GOING TO LEAVE ME OPEN TO LIABILITY SHOULD THE CAR ROLL/SHOOT BACK INTO ANY VEHICLE STOPPED BEHIND ME, OR PERSON WHO MAY WALK BEHIND MY CAR WHEN I AM STOPPED. I AM FRIGHTENED TO DRIVE THIS CAR FOR FEAR OF INJURING OR KILLING SOMEONE, AND HAVEN'T DRIVEN THE CAR IN OVER A MONTH.
Mfg Campaign: 11190060
Recall Date: Mar 19, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025