Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D9
Recall Date: Jul 24, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of North America (Volkswagen) is recalling certain 2018 Audi A5 Sportback vehicles. The front suspension fasteners may not have been sufficiently tightened during vehicle production, possibly resulting in a front wheel becoming loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40O2
Recall Date: Dec 17, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y4
Recall Date: Nov 27, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Coupe vehicles. The affected vehicles were built with head curtain air bag assemblies that may not unfold properly. As such, these vehicle fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69T7
Recall Date: Dec 20, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70G6
Recall Date: Oct 25, 2017
Consumer Complaints
42 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle has 36000 miles on it and the oil cooler has failed. The car is meticulously maintained. This failure compromises the ability for the engine to cool properly. Because of the failure, coolant is then forced into the engine oil potentially destroying the engine. Engine replacements are 10,000 for these types of cars. Audi is aware of this issue and should repair all vehicles with this known issue
Corrective Action:
The vehicle has 36000 miles on it and the oil cooler has failed. The car is meticulously maintained. This failure compromises the ability for the engine to cool properly. Because of the failure, coolant is then forced into the engine oil potentially destroying the engine. Engine replacements are 10,000 for these types of cars. Audi is aware of this issue and should repair all vehicles with this known issue
Additional Notes:
The vehicle has 36000 miles on it and the oil cooler has failed. The car is meticulously maintained. This failure compromises the ability for the engine to cool properly. Because of the failure, coolant is then forced into the engine oil potentially destroying the engine. Engine replacements are 10,000 for these types of cars. Audi is aware of this issue and should repair all vehicles with this known issue
Mfg Campaign: 11676163
Recall Date: Jul 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine shuts off occasionally whilst cornering at very low speed. No warning. Been happening for several years.
Corrective Action:
Engine shuts off occasionally whilst cornering at very low speed. No warning. Been happening for several years.
Additional Notes:
Engine shuts off occasionally whilst cornering at very low speed. No warning. Been happening for several years.
Mfg Campaign: 11669330
Recall Date: Jun 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Audi A5. The contact stated while driving 55-60 MPH, the yellow message "Steering Malfunction - Safe to Drive" was displayed. The contact continued driving 40 MPH, and the message turned red, and the vehicle lost power steering functionality. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that the vehicle was undrivable. An independent mechanic diagnosed the vehicle and informed the contact that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2018 Audi A5. The contact stated while driving 55-60 MPH, the yellow message "Steering Malfunction - Safe to Drive" was displayed. The contact continued driving 40 MPH, and the message turned red, and the vehicle lost power steering functionality. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that the vehicle was undrivable. An independent mechanic diagnosed the vehicle and informed the contact that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2018 Audi A5. The contact stated while driving 55-60 MPH, the yellow message "Steering Malfunction - Safe to Drive" was displayed. The contact continued driving 40 MPH, and the message turned red, and the vehicle lost power steering functionality. The contact was able to pull over to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that the vehicle was undrivable. An independent mechanic diagnosed the vehicle and informed the contact that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 94,000.
Mfg Campaign: 11659701
Recall Date: May 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Corrective Action:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Additional Notes:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Mfg Campaign: 11644267
Recall Date: Feb 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Corrective Action:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Additional Notes:
The Audi pre-sense system will not stop malfunctioning. The specific message is: "Audi pre sense: Malfunction! Please contact Service It is not related to any specific event that I can tell but appears to happen mostly when there is another vehicle in front of me. I have spent over $400 in Audi dealership costs to solve the problem and they have been unable to solve it. The last time, they did a software update in September 2024 and after that, the malfunctions became more frequent. It now happens every time I drive the car. I have tried turning it off and resetting it, but it still does not reset or stop being a problem. There are numerous issues with this reported in Audi Forums and on the internet with no one seeming to have solved their specific problem. There was a class action lawsuit on this, but I was dealing with a death in the family and was unable to file the claim in time. And the lawsuit did not provide a remedy to fix it. I need help on this. Audi doesn't seem to know how to fix it.
Mfg Campaign: 11644267
Recall Date: Feb 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Corrective Action:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Additional Notes:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Mfg Campaign: 11641550
Recall Date: Feb 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Corrective Action:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Additional Notes:
In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you
Mfg Campaign: 11641550
Recall Date: Feb 9, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Corrective Action:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Additional Notes:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Mfg Campaign: 11641542
Recall Date: Feb 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Corrective Action:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Additional Notes:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Mfg Campaign: 11641542
Recall Date: Feb 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Corrective Action:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Additional Notes:
I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of discovery. Furthermore, a root cause analysis should have been conducted & its findings reported w/in sixty (60) days. However, I have strong reason to believe that Audi failed to meet these reporting obligations, as I have never been provided with any findings from the investigation, nor have I seen any publicly available reporting on this defect. Key Concerns: • Unexplained ECU Failure: My vehicle’s ECU/Comfort Control Module failed inexplicably despite being only 2yrs old at the time. • Failure to Report to NHTSA: I haven't found record of Audi disclosing this issue to the NHTSA, despite clear requirement to do so. • Root Cause Analysis Not Provided: Audi informed me that analysis was conducted in Germany, but I was repeatedly told that the results were “not yet available.” This raises concerns that the findings may have revealed a broader defect affecting multiple vehicles of the same model/yr. • Potential Safety Risk: If this is not an isolated case, other Audi A5 owners may unknowingly be at risk of ECU failures, which could lead to critical vehicle malfunctions, including loss of control, electrical failures, or immobilization while driving. Given the seriousness of this issue, I urge the NHTSA to investigate Audi’s compliance with 49 CFR 573.6-577.7 & determine if this defect affects a broader range of vehicles. If Audi has indeed failed to report this defect properly, appropriate action be taken for consumer safety
Mfg Campaign: 11641542
Recall Date: Feb 8, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
passenger side safety seat belt buckle not fixing properly.
Corrective Action:
passenger side safety seat belt buckle not fixing properly.
Additional Notes:
passenger side safety seat belt buckle not fixing properly.
Mfg Campaign: 11640695
Recall Date: Feb 4, 2025
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving along the express way when I heard a loud explosion, I look up to see my sunroof exploded and there was glass all over the kids and I. The explosion was so loud I lost control of the car and almost veered off the road. It was terrifying. It happened last year in the winter then happened this year as well. The temperature outside was about 30degrees, and I was driving about 70mph. There were no other cars in front of me at the time. My daughter and I had scratches from the glass on our back
Corrective Action:
I was driving along the express way when I heard a loud explosion, I look up to see my sunroof exploded and there was glass all over the kids and I. The explosion was so loud I lost control of the car and almost veered off the road. It was terrifying. It happened last year in the winter then happened this year as well. The temperature outside was about 30degrees, and I was driving about 70mph. There were no other cars in front of me at the time. My daughter and I had scratches from the glass on our back
Additional Notes:
I was driving along the express way when I heard a loud explosion, I look up to see my sunroof exploded and there was glass all over the kids and I. The explosion was so loud I lost control of the car and almost veered off the road. It was terrifying. It happened last year in the winter then happened this year as well. The temperature outside was about 30degrees, and I was driving about 70mph. There were no other cars in front of me at the time. My daughter and I had scratches from the glass on our back
Mfg Campaign: 11635186
Recall Date: Jan 10, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My complaint is that Audi USA refuses to cover my damages and repair cost for the failed AC Evaporator that is covered under their warranty extension # AWA-21-01. Audi has a known issue for A/C Evaporator. The vehicle AC issue was immediately diagnosed by an independent mechanic who only diagnosed the issue and recharged the system until the Audi dealership had availability to inspect and perform the repair. Jim Ellis Audi was told of the issue and how using a sniffer tool the leak was found inside the cabin. Jim Ellis Audi said they would have to run their own diagnostic and if they found the leak that Audi would cover it. They did not find the leak and did not use the sniffer tool and claimed they detected the wrong refrigerant and would recharge it with the correct refrigerant. I had no recourse at this point only knowing my issue was not fixed. I was told that if it happen again to bring it back and they will credit the repair and perform further diagnostics. I felt ignored and opted for a different Audi dealership (Audi Marietta) Almost 6 week later the refrigerant has leaked again and I took the car to Audi Mariette with the same AC issue. The Audi Mariette dealership confirmed the Evaporator failure and performed the repair. I contacted Audi USA requesting a refund for the cost for Eurofed chargers ($298.26) and Jim Ellis Audi charges ($419.84)and was denied claiming the the failure was a result of the wrong refrigerant. I challenge Jim Eillis Audi at the time for the failure to properly diagnose the issue and only performing a band-aid repair of recharging and allowing refrigerant gas to leak into he cabin for a second time. When I asked what was the wrong refrigerant they detected, they could not tell me. I think Jim Ellis dealership is trying to cover their mistake and poor workmanship. Audi USA refuses to escalate my complaint. The fact remains that the evaporator initially failed all cost should be cover by Audi.
Corrective Action:
My complaint is that Audi USA refuses to cover my damages and repair cost for the failed AC Evaporator that is covered under their warranty extension # AWA-21-01. Audi has a known issue for A/C Evaporator. The vehicle AC issue was immediately diagnosed by an independent mechanic who only diagnosed the issue and recharged the system until the Audi dealership had availability to inspect and perform the repair. Jim Ellis Audi was told of the issue and how using a sniffer tool the leak was found inside the cabin. Jim Ellis Audi said they would have to run their own diagnostic and if they found the leak that Audi would cover it. They did not find the leak and did not use the sniffer tool and claimed they detected the wrong refrigerant and would recharge it with the correct refrigerant. I had no recourse at this point only knowing my issue was not fixed. I was told that if it happen again to bring it back and they will credit the repair and perform further diagnostics. I felt ignored and opted for a different Audi dealership (Audi Marietta) Almost 6 week later the refrigerant has leaked again and I took the car to Audi Mariette with the same AC issue. The Audi Mariette dealership confirmed the Evaporator failure and performed the repair. I contacted Audi USA requesting a refund for the cost for Eurofed chargers ($298.26) and Jim Ellis Audi charges ($419.84)and was denied claiming the the failure was a result of the wrong refrigerant. I challenge Jim Eillis Audi at the time for the failure to properly diagnose the issue and only performing a band-aid repair of recharging and allowing refrigerant gas to leak into he cabin for a second time. When I asked what was the wrong refrigerant they detected, they could not tell me. I think Jim Ellis dealership is trying to cover their mistake and poor workmanship. Audi USA refuses to escalate my complaint. The fact remains that the evaporator initially failed all cost should be cover by Audi.
Additional Notes:
My complaint is that Audi USA refuses to cover my damages and repair cost for the failed AC Evaporator that is covered under their warranty extension # AWA-21-01. Audi has a known issue for A/C Evaporator. The vehicle AC issue was immediately diagnosed by an independent mechanic who only diagnosed the issue and recharged the system until the Audi dealership had availability to inspect and perform the repair. Jim Ellis Audi was told of the issue and how using a sniffer tool the leak was found inside the cabin. Jim Ellis Audi said they would have to run their own diagnostic and if they found the leak that Audi would cover it. They did not find the leak and did not use the sniffer tool and claimed they detected the wrong refrigerant and would recharge it with the correct refrigerant. I had no recourse at this point only knowing my issue was not fixed. I was told that if it happen again to bring it back and they will credit the repair and perform further diagnostics. I felt ignored and opted for a different Audi dealership (Audi Marietta) Almost 6 week later the refrigerant has leaked again and I took the car to Audi Mariette with the same AC issue. The Audi Mariette dealership confirmed the Evaporator failure and performed the repair. I contacted Audi USA requesting a refund for the cost for Eurofed chargers ($298.26) and Jim Ellis Audi charges ($419.84)and was denied claiming the the failure was a result of the wrong refrigerant. I challenge Jim Eillis Audi at the time for the failure to properly diagnose the issue and only performing a band-aid repair of recharging and allowing refrigerant gas to leak into he cabin for a second time. When I asked what was the wrong refrigerant they detected, they could not tell me. I think Jim Ellis dealership is trying to cover their mistake and poor workmanship. Audi USA refuses to escalate my complaint. The fact remains that the evaporator initially failed all cost should be cover by Audi.
Mfg Campaign: 11626977
Recall Date: Nov 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Previous recall 19V-547 and 74D9 impacting the passenger air bag turning off even when a passenger is in the vehicle was repaired improperly, and the problem is still happening.
Corrective Action:
Previous recall 19V-547 and 74D9 impacting the passenger air bag turning off even when a passenger is in the vehicle was repaired improperly, and the problem is still happening.
Additional Notes:
Previous recall 19V-547 and 74D9 impacting the passenger air bag turning off even when a passenger is in the vehicle was repaired improperly, and the problem is still happening.
Mfg Campaign: 11615967
Recall Date: Sep 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Corrective Action:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Additional Notes:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Mfg Campaign: 11606963
Recall Date: Aug 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Corrective Action:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Additional Notes:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Mfg Campaign: 11606963
Recall Date: Aug 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Corrective Action:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Additional Notes:
Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all
Mfg Campaign: 11606963
Recall Date: Aug 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Driver's side rear coil spring was broken and both rear spring mounts were corroded. Vehicle did not pass Pennsylvania state inspection. I was not aware of these issue until the inspection - there were no obvious warning signs. Vehicle only has 30,236 miles on it. The vehicle has not been modified, does no towing, does not transport heavy loads, and does not traverse rough terrain or go off-roading. It has never been in an accident. It is parked in a heated garage and is serviced annually. Audi service tech noted they are frequently seeing premature coil spring issues in this model and year of vehicle, but there are no warranty recalls or service bulletins. Both coil springs and both mounts were replaced by service tech at owner's cost.
Corrective Action:
Driver's side rear coil spring was broken and both rear spring mounts were corroded. Vehicle did not pass Pennsylvania state inspection. I was not aware of these issue until the inspection - there were no obvious warning signs. Vehicle only has 30,236 miles on it. The vehicle has not been modified, does no towing, does not transport heavy loads, and does not traverse rough terrain or go off-roading. It has never been in an accident. It is parked in a heated garage and is serviced annually. Audi service tech noted they are frequently seeing premature coil spring issues in this model and year of vehicle, but there are no warranty recalls or service bulletins. Both coil springs and both mounts were replaced by service tech at owner's cost.
Additional Notes:
Driver's side rear coil spring was broken and both rear spring mounts were corroded. Vehicle did not pass Pennsylvania state inspection. I was not aware of these issue until the inspection - there were no obvious warning signs. Vehicle only has 30,236 miles on it. The vehicle has not been modified, does no towing, does not transport heavy loads, and does not traverse rough terrain or go off-roading. It has never been in an accident. It is parked in a heated garage and is serviced annually. Audi service tech noted they are frequently seeing premature coil spring issues in this model and year of vehicle, but there are no warranty recalls or service bulletins. Both coil springs and both mounts were replaced by service tech at owner's cost.
Mfg Campaign: 11543502
Recall Date: Sep 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was traveling around 7 pm on highway and sunroof shattered unexpectedly. The car ahead ahead of me was two car lengths ahead of me and I’m unsure as to why it shattered, specifically in the center of glass.
Corrective Action:
I was traveling around 7 pm on highway and sunroof shattered unexpectedly. The car ahead ahead of me was two car lengths ahead of me and I’m unsure as to why it shattered, specifically in the center of glass.
Additional Notes:
I was traveling around 7 pm on highway and sunroof shattered unexpectedly. The car ahead ahead of me was two car lengths ahead of me and I’m unsure as to why it shattered, specifically in the center of glass.
Mfg Campaign: 11531958
Recall Date: Jul 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof exploded while driving down the highway. There was no impact from foreign objects and glass breakage shows upward breaks. No injury sustained due to shade being closed.
Corrective Action:
Sunroof exploded while driving down the highway. There was no impact from foreign objects and glass breakage shows upward breaks. No injury sustained due to shade being closed.
Additional Notes:
Sunroof exploded while driving down the highway. There was no impact from foreign objects and glass breakage shows upward breaks. No injury sustained due to shade being closed.
Mfg Campaign: 11517462
Recall Date: Apr 17, 2023
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