Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Consumer Complaints
73 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A RECALL ON SOME AUDI FOR THE TRIM ON THE BANG & OLUFSEN SPEAKERS. MINE ARE COMING OFF AS WELL AND ARE VERY SHARP AND CAN INJURE/CUT YOU VERY EASILY.
Corrective Action:
THERE IS A RECALL ON SOME AUDI FOR THE TRIM ON THE BANG & OLUFSEN SPEAKERS. MINE ARE COMING OFF AS WELL AND ARE VERY SHARP AND CAN INJURE/CUT YOU VERY EASILY.
Additional Notes:
THERE IS A RECALL ON SOME AUDI FOR THE TRIM ON THE BANG & OLUFSEN SPEAKERS. MINE ARE COMING OFF AS WELL AND ARE VERY SHARP AND CAN INJURE/CUT YOU VERY EASILY.
Mfg Campaign: 11397233
Recall Date: Feb 21, 2021
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Corrective Action:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Additional Notes:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Mfg Campaign: 11394694
Recall Date: Feb 4, 2021
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Corrective Action:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Additional Notes:
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
Mfg Campaign: 11394694
Recall Date: Feb 4, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER AIRBAG GOES ON AND OFF RANDOM WITH OR WITHOUT A PASSENGER. DRIVING ON SIDE ROADS AND HIGHWAYS.
Corrective Action:
PASSENGER AIRBAG GOES ON AND OFF RANDOM WITH OR WITHOUT A PASSENGER. DRIVING ON SIDE ROADS AND HIGHWAYS.
Additional Notes:
PASSENGER AIRBAG GOES ON AND OFF RANDOM WITH OR WITHOUT A PASSENGER. DRIVING ON SIDE ROADS AND HIGHWAYS.
Mfg Campaign: 11390778
Recall Date: Jan 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700
Corrective Action:
FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700
Additional Notes:
FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700
Mfg Campaign: 11385034
Recall Date: Dec 26, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
COOLANT RESERVOIR WAS REALLY LOW. FILLED IT RIGHT AWAY BUT IT WENT LOW AGAIN A MONTH AFTER. CONFIRMED FROM OTHER OWNERS EXPERIENCING THE SAME ISSUE.
Corrective Action:
COOLANT RESERVOIR WAS REALLY LOW. FILLED IT RIGHT AWAY BUT IT WENT LOW AGAIN A MONTH AFTER. CONFIRMED FROM OTHER OWNERS EXPERIENCING THE SAME ISSUE.
Additional Notes:
COOLANT RESERVOIR WAS REALLY LOW. FILLED IT RIGHT AWAY BUT IT WENT LOW AGAIN A MONTH AFTER. CONFIRMED FROM OTHER OWNERS EXPERIENCING THE SAME ISSUE.
Mfg Campaign: 11376749
Recall Date: Nov 27, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Mfg Campaign: 11372649
Recall Date: Nov 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Mfg Campaign: 11372649
Recall Date: Nov 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
Mfg Campaign: 11372649
Recall Date: Nov 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HORN WILL NOT ACTIVATE WHEN PRESSED IN THE LOCATION OF ABOUT 3 - 6 O'CLOCK (LOWER RIGHT QUADRANT). THE DEALERSHIP SERVICE MANAGER STATED THAT THERE IS TWO SENSORS IN THIS MODELS UNIT, ONE AT AROUND 12 (TOP) AND 7 (LOWER LEFT), AND THAT THE HORN CAN ONLY EASILY ACTIVATE IF PRESSED IN EITHER THOSE LOCATIONS OR IF PRESSED IN THE CENTER.
Corrective Action:
THE HORN WILL NOT ACTIVATE WHEN PRESSED IN THE LOCATION OF ABOUT 3 - 6 O'CLOCK (LOWER RIGHT QUADRANT). THE DEALERSHIP SERVICE MANAGER STATED THAT THERE IS TWO SENSORS IN THIS MODELS UNIT, ONE AT AROUND 12 (TOP) AND 7 (LOWER LEFT), AND THAT THE HORN CAN ONLY EASILY ACTIVATE IF PRESSED IN EITHER THOSE LOCATIONS OR IF PRESSED IN THE CENTER.
Additional Notes:
THE HORN WILL NOT ACTIVATE WHEN PRESSED IN THE LOCATION OF ABOUT 3 - 6 O'CLOCK (LOWER RIGHT QUADRANT). THE DEALERSHIP SERVICE MANAGER STATED THAT THERE IS TWO SENSORS IN THIS MODELS UNIT, ONE AT AROUND 12 (TOP) AND 7 (LOWER LEFT), AND THAT THE HORN CAN ONLY EASILY ACTIVATE IF PRESSED IN EITHER THOSE LOCATIONS OR IF PRESSED IN THE CENTER.
Mfg Campaign: 11340740
Recall Date: Jul 21, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEVEL WAS LOW SO TOOK IT INTO THE DEALER. THE THERMOSTAT HOUSING WAS LEAKING COOLANT. *TR
Corrective Action:
COOLANT LEVEL WAS LOW SO TOOK IT INTO THE DEALER. THE THERMOSTAT HOUSING WAS LEAKING COOLANT. *TR
Additional Notes:
COOLANT LEVEL WAS LOW SO TOOK IT INTO THE DEALER. THE THERMOSTAT HOUSING WAS LEAKING COOLANT. *TR
Mfg Campaign: 11330945
Recall Date: Jun 26, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Corrective Action:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Additional Notes:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Mfg Campaign: 11297986
Recall Date: Jan 8, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Corrective Action:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Additional Notes:
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Mfg Campaign: 11297986
Recall Date: Jan 8, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025