Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia and 2021-2024 Alfa Romeo Stelvio vehicles. The tire pressure and size information on the tire placard and manufacturer labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 81B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68A
Recall Date: May 30, 2023
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Alfa Romeo) is recalling certain 2018-2019 Alfa Romeo Stelvio and 2017-2019 Giulia vehicles. The Brake System Module (BSM) software may prevent the driver from disabling the Adaptive Cruise Control (ACC) after the traction control system detects a specific wheel slip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V27
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia vehicles equipped with GME 280HP engines and All Wheel Drive ("AWD"). The brake fluid line may contact a coolant hose clamp, possibly causing brake fluid to leak onto the exhaust.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB9
Recall Date: Nov 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia and 2018 Alfa Romeo Stelvio vehicles, equipped with 2.0L engines. These engines may misfire causing the catalytic converter to overheat, possibly resulting in damage to the nearby wiring and engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA4
Recall Date: Sep 14, 2018
Consumer Complaints
117 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that the front passenger’s side headlight had failed to function as needed. The contact took the vehicle to the dealer and was informed that water or condensation had gotten into the headlight assembly and that the headlight assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that the front passenger’s side headlight had failed to function as needed. The contact took the vehicle to the dealer and was informed that water or condensation had gotten into the headlight assembly and that the headlight assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Alfa Romeo Giulia. The contact stated that the front passenger’s side headlight had failed to function as needed. The contact took the vehicle to the dealer and was informed that water or condensation had gotten into the headlight assembly and that the headlight assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11514571
Recall Date: Mar 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Corrective Action:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Additional Notes:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Mfg Campaign: 11513815
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Corrective Action:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Additional Notes:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Mfg Campaign: 11513815
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Corrective Action:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Additional Notes:
When driving vehicle it randomly goes into Limp mode and gives an “electronic throttle module error”. This in turns decreases the power of the vehicle significantly and causes you to move over lanes as to not cause traffic. This issue is common for a lot of Alfa Romeo Guilia owners.
Mfg Campaign: 11513815
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine recently began making a loud ticking sound, that everyone who heard it asked, "What's wrong with your car?" I purchased the vehicle new 5.5 years ago and it presently has 38,475 miles on it. The dealer determined the noise was due to a loose oil pump bolt under the timing cover. It was a 10.5 hour repair to remove a bolt and reapply lock-tite to it and then reinstall. Had the repair not been performed the bolt could have vibrated all the way out and caused internal damage to the engine, which I believe is a safety issue. The repair cost was $1,813.68. Per the dealer this was the first Giulia model that they had to service for this issue, but they had serviced several Stelvio models that were newer but shared the same engine. In today's automotive market such repairs should not be necessary on a vehicle with low mileage. The brand offers a 4 year / 50,000 mile warranty, but not a separate powertrain warranty. In hindsight, it appears the brand does not have a great deal of confidence in the durability of the powertrains it builds.
Corrective Action:
Engine recently began making a loud ticking sound, that everyone who heard it asked, "What's wrong with your car?" I purchased the vehicle new 5.5 years ago and it presently has 38,475 miles on it. The dealer determined the noise was due to a loose oil pump bolt under the timing cover. It was a 10.5 hour repair to remove a bolt and reapply lock-tite to it and then reinstall. Had the repair not been performed the bolt could have vibrated all the way out and caused internal damage to the engine, which I believe is a safety issue. The repair cost was $1,813.68. Per the dealer this was the first Giulia model that they had to service for this issue, but they had serviced several Stelvio models that were newer but shared the same engine. In today's automotive market such repairs should not be necessary on a vehicle with low mileage. The brand offers a 4 year / 50,000 mile warranty, but not a separate powertrain warranty. In hindsight, it appears the brand does not have a great deal of confidence in the durability of the powertrains it builds.
Additional Notes:
Engine recently began making a loud ticking sound, that everyone who heard it asked, "What's wrong with your car?" I purchased the vehicle new 5.5 years ago and it presently has 38,475 miles on it. The dealer determined the noise was due to a loose oil pump bolt under the timing cover. It was a 10.5 hour repair to remove a bolt and reapply lock-tite to it and then reinstall. Had the repair not been performed the bolt could have vibrated all the way out and caused internal damage to the engine, which I believe is a safety issue. The repair cost was $1,813.68. Per the dealer this was the first Giulia model that they had to service for this issue, but they had serviced several Stelvio models that were newer but shared the same engine. In today's automotive market such repairs should not be necessary on a vehicle with low mileage. The brand offers a 4 year / 50,000 mile warranty, but not a separate powertrain warranty. In hindsight, it appears the brand does not have a great deal of confidence in the durability of the powertrains it builds.
Mfg Campaign: 11490958
Recall Date: Oct 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Corrective Action:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Additional Notes:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Mfg Campaign: 11485890
Recall Date: Sep 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Corrective Action:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Additional Notes:
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier higher speed traffic, this would have been a very risky safety situation since I had no power whatsoever to control the vehicle movement. The vehicle would not restart and had to be towed to a repair shop. The problem was with the Fuel Pump Control Module which had to be replaced along with replacing the fuel pump. The manufacturer had previously issued a Technical Service Bulletin (TSB) concerning this but had not issued a recall. I was unaware of the TSB. The manufacturer was obviously aware of issues with the Fuel Pump Control Module but did not issue a recall for vehicles. The TSB was for cars produced prior to August of 2017 and my car was produced in May of 2017.
Mfg Campaign: 11485890
Recall Date: Sep 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
It is impossible to adjust the headlights so as not to blind oncoming drivers. Some are forced to pull over. This is an ongoing issue, which the dealer says is due to faulty design and cannot be fixed.
Corrective Action:
It is impossible to adjust the headlights so as not to blind oncoming drivers. Some are forced to pull over. This is an ongoing issue, which the dealer says is due to faulty design and cannot be fixed.
Additional Notes:
It is impossible to adjust the headlights so as not to blind oncoming drivers. Some are forced to pull over. This is an ongoing issue, which the dealer says is due to faulty design and cannot be fixed.
Mfg Campaign: 11483530
Recall Date: Sep 8, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
* The engine parts melted, yes; its available for inspection at the dealership. * I could have crashed into others from the heavy smoke that blinded my sight, my family and i could have burned up or gotten blown up. * UNKNOWN * NO * NO
Corrective Action:
* The engine parts melted, yes; its available for inspection at the dealership. * I could have crashed into others from the heavy smoke that blinded my sight, my family and i could have burned up or gotten blown up. * UNKNOWN * NO * NO
Additional Notes:
* The engine parts melted, yes; its available for inspection at the dealership. * I could have crashed into others from the heavy smoke that blinded my sight, my family and i could have burned up or gotten blown up. * UNKNOWN * NO * NO
Mfg Campaign: 11477173
Recall Date: Aug 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Corrective Action:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Additional Notes:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Mfg Campaign: 11468500
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Corrective Action:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Additional Notes:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Mfg Campaign: 11468500
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Corrective Action:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Additional Notes:
Car was being driven on a highway going around a turn and message for “ATV Service” appeared. Shortly after power to the steering wheel and lost jerked the car and came back. All electric lighting flickered and several other messages for service engine and transmission appeared.
Mfg Campaign: 11468500
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle parking brake came on suddenly and will not go off. I have seen thousands of complaints online about corrosion to the wiring in the electronic brake system and am wondering why a recall has not been issued as this is a serious safety concern. My vehicle is now inoperable because I cannot get the parking brake off and am afraid that it will happen again while driving.
Corrective Action:
My vehicle parking brake came on suddenly and will not go off. I have seen thousands of complaints online about corrosion to the wiring in the electronic brake system and am wondering why a recall has not been issued as this is a serious safety concern. My vehicle is now inoperable because I cannot get the parking brake off and am afraid that it will happen again while driving.
Additional Notes:
My vehicle parking brake came on suddenly and will not go off. I have seen thousands of complaints online about corrosion to the wiring in the electronic brake system and am wondering why a recall has not been issued as this is a serious safety concern. My vehicle is now inoperable because I cannot get the parking brake off and am afraid that it will happen again while driving.
Mfg Campaign: 11457032
Recall Date: Mar 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Corrective Action:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Additional Notes:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Mfg Campaign: 11455579
Recall Date: Mar 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Corrective Action:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Additional Notes:
Car started itself. Vehicle was sitting in garage and was Locked. The radiator fans came on and vehicle started on its own. it continued to run until we unlocked and hit the stop button. Since this has happened it does not turnover on the first attempt. It has set several codes, Start stop unavailable, service electronic throttle, service engine now. My concern is if the vehicle were to start in the garage while we were asleep and carbon monoxide would leak into the house.
Mfg Campaign: 11455579
Recall Date: Mar 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Corrective Action:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Additional Notes:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Mfg Campaign: 11449953
Recall Date: Feb 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Corrective Action:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Additional Notes:
The battery will not hold a charge significant enough for the rear window defrost to work, and stop/start to work. Have replaced the battery twice and the dealer's answer is that I don't drive enough to get the battery charged enough as battery health is only 30%. I drive 20 miles a day, every day, somedays 100 miles. Others have this same issue in their Forum. Another solution is to constantly put a charger on the battery. The rear window ices over and is a safety issue.
Mfg Campaign: 11449953
Recall Date: Feb 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on highway at approximately 65mph, the panoramic sunroof spontaneously exploded causing shards of glass to be propelled through the cabin of the vehicle. All windows including the sunroof had been completely closed. My air conditioner was running, there were no vehicles directly in front of me or near me actually. There was no debris that struck the car nor where there any over pass streets or overhead structures in the vicinity. I was driving and a sudden (very loud) gunshot type bang, startled me followed by the whistling sound of wind and falling glass prompted me to pull over immediately. Fortunately my kids were not on the vehicle or they would’ve been struck by the falling shards of glass as there is plenty in the backseat area. The incident happened today, Sunday December 12, so as of now the vehicle has not been inspected by dealer or police or anyone. There was no previous warning of failure or malfunctions.
Corrective Action:
While driving on highway at approximately 65mph, the panoramic sunroof spontaneously exploded causing shards of glass to be propelled through the cabin of the vehicle. All windows including the sunroof had been completely closed. My air conditioner was running, there were no vehicles directly in front of me or near me actually. There was no debris that struck the car nor where there any over pass streets or overhead structures in the vicinity. I was driving and a sudden (very loud) gunshot type bang, startled me followed by the whistling sound of wind and falling glass prompted me to pull over immediately. Fortunately my kids were not on the vehicle or they would’ve been struck by the falling shards of glass as there is plenty in the backseat area. The incident happened today, Sunday December 12, so as of now the vehicle has not been inspected by dealer or police or anyone. There was no previous warning of failure or malfunctions.
Additional Notes:
While driving on highway at approximately 65mph, the panoramic sunroof spontaneously exploded causing shards of glass to be propelled through the cabin of the vehicle. All windows including the sunroof had been completely closed. My air conditioner was running, there were no vehicles directly in front of me or near me actually. There was no debris that struck the car nor where there any over pass streets or overhead structures in the vicinity. I was driving and a sudden (very loud) gunshot type bang, startled me followed by the whistling sound of wind and falling glass prompted me to pull over immediately. Fortunately my kids were not on the vehicle or they would’ve been struck by the falling shards of glass as there is plenty in the backseat area. The incident happened today, Sunday December 12, so as of now the vehicle has not been inspected by dealer or police or anyone. There was no previous warning of failure or malfunctions.
Mfg Campaign: 11443547
Recall Date: Dec 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Corrective Action:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Additional Notes:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Mfg Campaign: 11442619
Recall Date: Dec 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Corrective Action:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Additional Notes:
The brake by wire system failed, and another component caused the vehicle to accelerate when I hit the brake pedal. I didn't have any proof on the last complaint, but I have it now. This brake failure caused me to rear end someone, which caused a multiple vehicle accident. The dealership I took it to was aware that I was having electrical issues with the car, but they said they couldn't do anything about it because they couldn't find any fault codes. I even sent them a video of it as well. I also believe this car was involved in a prior accident as well by one of the previous owners and fixed by one of them under the table, because the front bumper shock absorber plate broke in half, and had writing on it as well that looked like something a repair shop would do. This car is unsafe.
Mfg Campaign: 11442619
Recall Date: Dec 4, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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