ACURA TLX 2018

Complete listing of complaints and recalls for this vehicle

127
Complaints
37
Recalls

Complaints & Recalls

127 Complaints 37 Recalls

Official Safety Recalls - Important!

37 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V060000 SAFETY RECALL
437K Vehicles Affected
Recall Date: Jan 29, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.

Potential Risk:
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: N3X, P3W
Notice Date: Mar 25, 2019
Recall Date: Jan 29, 2019

Consumer Complaints

127 Complaints
Honda (american Honda Motor Co.)
Campaign: 11599855 Other
Jul 7, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models

Corrective Action:

Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models

Additional Notes:

Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models

Manufacturer: ACURA
Mfg Campaign: 11599855
Notice Date: Jul 7, 2024
Recall Date: Jul 7, 2024
Honda (american Honda Motor Co.)
Campaign: 11598219 Other
Jul 2, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: ACURA
Mfg Campaign: 11598219
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
Honda (american Honda Motor Co.)
Campaign: 11595243 Other
Jun 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

UNKNOWN - Called to schedule safety recall inspection and remedy, was told there is a waiting list for 15 months. Cannot inspect my car until September 2025

Corrective Action:

UNKNOWN - Called to schedule safety recall inspection and remedy, was told there is a waiting list for 15 months. Cannot inspect my car until September 2025

Additional Notes:

UNKNOWN - Called to schedule safety recall inspection and remedy, was told there is a waiting list for 15 months. Cannot inspect my car until September 2025

Manufacturer: ACURA
Mfg Campaign: 11595243
Notice Date: Jun 19, 2024
Recall Date: Jun 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11592982 Other
Jun 7, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact stated while driving 65 MPH, the steering wheel started shuddering and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart after several attempts and was jumpstarted by a tow truck operator. The contact noticed an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer, where it was diagnosed that the connecting rod bearing or the crankshaft bearing had failed, causing major engine failure. The dealer rebuilt the engine. The vehicle was repaired under warranty. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,665. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact stated while driving 65 MPH, the steering wheel started shuddering and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart after several attempts and was jumpstarted by a tow truck operator. The contact noticed an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer, where it was diagnosed that the connecting rod bearing or the crankshaft bearing had failed, causing major engine failure. The dealer rebuilt the engine. The vehicle was repaired under warranty. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,665. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact stated while driving 65 MPH, the steering wheel started shuddering and the check engine warning light was illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart after several attempts and was jumpstarted by a tow truck operator. The contact noticed an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer, where it was diagnosed that the connecting rod bearing or the crankshaft bearing had failed, causing major engine failure. The dealer rebuilt the engine. The vehicle was repaired under warranty. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,665. Parts distribution disconnect.

Manufacturer: ACURA
Mfg Campaign: 11592982
Notice Date: Jun 7, 2024
Recall Date: Jun 7, 2024
Honda (american Honda Motor Co.)
Campaign: 11591631 Other
May 30, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle dash board is lighting up & Can not go past 20mph or it will shut Off.

Corrective Action:

Vehicle dash board is lighting up & Can not go past 20mph or it will shut Off.

Additional Notes:

Vehicle dash board is lighting up & Can not go past 20mph or it will shut Off.

Manufacturer: ACURA
Mfg Campaign: 11591631
Notice Date: May 30, 2024
Recall Date: May 30, 2024
Honda (american Honda Motor Co.)
Campaign: 11587230 Other
May 6, 2024
Defect Description:

ENGINE

Potential Consequences:

My engine makes sounds and possibly there's some shifting noise when I'm not changing gears while driving on the highway. the dealer routinely checks my fluids,so the transmission fluid is fine. I even had a transmission flush after reading an article about this engine. The engine ticks like the rows are sticking. These are all characteristics of the published letter last year recalling Hondas and my car year make and model. Please furnish me with a recall letter so I can have this engine fixed before it dies or burns out on the highway causing injury or death

Corrective Action:

My engine makes sounds and possibly there's some shifting noise when I'm not changing gears while driving on the highway. the dealer routinely checks my fluids,so the transmission fluid is fine. I even had a transmission flush after reading an article about this engine. The engine ticks like the rows are sticking. These are all characteristics of the published letter last year recalling Hondas and my car year make and model. Please furnish me with a recall letter so I can have this engine fixed before it dies or burns out on the highway causing injury or death

Additional Notes:

My engine makes sounds and possibly there's some shifting noise when I'm not changing gears while driving on the highway. the dealer routinely checks my fluids,so the transmission fluid is fine. I even had a transmission flush after reading an article about this engine. The engine ticks like the rows are sticking. These are all characteristics of the published letter last year recalling Hondas and my car year make and model. Please furnish me with a recall letter so I can have this engine fixed before it dies or burns out on the highway causing injury or death

Manufacturer: ACURA
Mfg Campaign: 11587230
Notice Date: May 6, 2024
Recall Date: May 6, 2024
Honda (american Honda Motor Co.)
Campaign: 11585335 Other
Apr 25, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Corrective Action:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Additional Notes:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Manufacturer: ACURA
Mfg Campaign: 11585335
Notice Date: Apr 25, 2024
Recall Date: Apr 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11585335 Other
Apr 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Corrective Action:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Additional Notes:

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

Manufacturer: ACURA
Mfg Campaign: 11585335
Notice Date: Apr 25, 2024
Recall Date: Apr 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11584510 Other
Apr 22, 2024
Defect Description:

ENGINE

Potential Consequences:

Vehicle starting making ticking noise, I called Dave White Acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which I did. I also took a video of the car knocking. Dave white Acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by Dave White Acura I needed a new engine. I of course asked why, their response was, it’ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, Dave White failed to provide the necessary updates through the process and now Honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 TLX.

Corrective Action:

Vehicle starting making ticking noise, I called Dave White Acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which I did. I also took a video of the car knocking. Dave white Acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by Dave White Acura I needed a new engine. I of course asked why, their response was, it’ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, Dave White failed to provide the necessary updates through the process and now Honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 TLX.

Additional Notes:

Vehicle starting making ticking noise, I called Dave White Acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which I did. I also took a video of the car knocking. Dave white Acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by Dave White Acura I needed a new engine. I of course asked why, their response was, it’ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, Dave White failed to provide the necessary updates through the process and now Honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 TLX.

Manufacturer: ACURA
Mfg Campaign: 11584510
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Honda (american Honda Motor Co.)
Campaign: 11583014 Other
Apr 15, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: ACURA
Mfg Campaign: 11583014
Notice Date: Apr 15, 2024
Recall Date: Apr 15, 2024
Honda (american Honda Motor Co.)
Campaign: 11582740 Other
Apr 13, 2024
Defect Description:

ENGINE

Potential Consequences:

There was a rattling noise in the engine. The acura dealership service center diagnosed it as a connecting rod bearing failure. In the next few miles of driving, the vehicle stopped running and wouldn’t start. Acura service center later diagnosed this as a motor seizure. This problem is similar to NHTSA ID Number: 11545720 and honda recalls XG1 and GG0

Corrective Action:

There was a rattling noise in the engine. The acura dealership service center diagnosed it as a connecting rod bearing failure. In the next few miles of driving, the vehicle stopped running and wouldn’t start. Acura service center later diagnosed this as a motor seizure. This problem is similar to NHTSA ID Number: 11545720 and honda recalls XG1 and GG0

Additional Notes:

There was a rattling noise in the engine. The acura dealership service center diagnosed it as a connecting rod bearing failure. In the next few miles of driving, the vehicle stopped running and wouldn’t start. Acura service center later diagnosed this as a motor seizure. This problem is similar to NHTSA ID Number: 11545720 and honda recalls XG1 and GG0

Manufacturer: ACURA
Mfg Campaign: 11582740
Notice Date: Apr 13, 2024
Recall Date: Apr 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11581346 Other
Apr 5, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while driving approximately 10 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that the steering wheel seized, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while driving approximately 10 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that the steering wheel seized, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated while driving approximately 10 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that the steering wheel seized, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Manufacturer: ACURA
Mfg Campaign: 11581346
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024
Honda (american Honda Motor Co.)
Campaign: 11577038 Other
Mar 13, 2024
Defect Description:

ENGINE

Potential Consequences:

Acura has a safety recall on my vehicle for the rod bearing causing engine to seize and my engine seized I purchased the car in 2022. I was not aware that the engine was replaced in the vehicle before. The engine serial number does not match the vin but Acura is saying they won't replace it because the engine serial number doesn't match the and want me to pay 8k-10k to have it replaced. Being as though this is a known problem with this engine for years it's possible the previous owner could've replaced the engine for the very exact same reason there's a national recall for it now.

Corrective Action:

Acura has a safety recall on my vehicle for the rod bearing causing engine to seize and my engine seized I purchased the car in 2022. I was not aware that the engine was replaced in the vehicle before. The engine serial number does not match the vin but Acura is saying they won't replace it because the engine serial number doesn't match the and want me to pay 8k-10k to have it replaced. Being as though this is a known problem with this engine for years it's possible the previous owner could've replaced the engine for the very exact same reason there's a national recall for it now.

Additional Notes:

Acura has a safety recall on my vehicle for the rod bearing causing engine to seize and my engine seized I purchased the car in 2022. I was not aware that the engine was replaced in the vehicle before. The engine serial number does not match the vin but Acura is saying they won't replace it because the engine serial number doesn't match the and want me to pay 8k-10k to have it replaced. Being as though this is a known problem with this engine for years it's possible the previous owner could've replaced the engine for the very exact same reason there's a national recall for it now.

Manufacturer: ACURA
Mfg Campaign: 11577038
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11577220 Other
Mar 13, 2024
Defect Description:

ENGINE

Potential Consequences:

My name is [XXX] On [XXX] while driving to lunch from work. I heard a faint knocking noise from my car. Came back to work and schedule an appointment with my mechanic dealer in Atlanta and there i notice a recall regarding the rod bearing. On the way back to where I was staying in Savannah Ga, the noise gotten a little louder when i pulled up in the driveway. I didn’t want to drive it so i call a local Acura dealership in Savannah. The tow truck that came to pick up the car ask if the car was drive-able to load on truck. When i crank it…he said that the rod. From the car was towed to Southern Motors Acura in Savannah. My dealership mechanic is Nalley Acura in Atlanta Ga. Since Nov 30th, i been in a rental out of pocket since Feb 25, 2024. Each time i speak with American Honda they tell me the parts are not available as of yet. This has been an expensive and frustrating process dealing with them and nothing seems to be heading in the positive direction. At this point i want a new engine. Reason being, the car has been sitting idle for months and the existing parts that’s not being in operation may no longer be of good use with any new parts. I work in Manufacturing as a manufacturing engineer. This happens in Aerospace all the time. Trying to install new part along with existing parts that haven’t been in use, may have corrosion, will eventually go bad due to shelf life and seasonal weather changes. Please assist me in this matter. My number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

My name is [XXX] On [XXX] while driving to lunch from work. I heard a faint knocking noise from my car. Came back to work and schedule an appointment with my mechanic dealer in Atlanta and there i notice a recall regarding the rod bearing. On the way back to where I was staying in Savannah Ga, the noise gotten a little louder when i pulled up in the driveway. I didn’t want to drive it so i call a local Acura dealership in Savannah. The tow truck that came to pick up the car ask if the car was drive-able to load on truck. When i crank it…he said that the rod. From the car was towed to Southern Motors Acura in Savannah. My dealership mechanic is Nalley Acura in Atlanta Ga. Since Nov 30th, i been in a rental out of pocket since Feb 25, 2024. Each time i speak with American Honda they tell me the parts are not available as of yet. This has been an expensive and frustrating process dealing with them and nothing seems to be heading in the positive direction. At this point i want a new engine. Reason being, the car has been sitting idle for months and the existing parts that’s not being in operation may no longer be of good use with any new parts. I work in Manufacturing as a manufacturing engineer. This happens in Aerospace all the time. Trying to install new part along with existing parts that haven’t been in use, may have corrosion, will eventually go bad due to shelf life and seasonal weather changes. Please assist me in this matter. My number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

My name is [XXX] On [XXX] while driving to lunch from work. I heard a faint knocking noise from my car. Came back to work and schedule an appointment with my mechanic dealer in Atlanta and there i notice a recall regarding the rod bearing. On the way back to where I was staying in Savannah Ga, the noise gotten a little louder when i pulled up in the driveway. I didn’t want to drive it so i call a local Acura dealership in Savannah. The tow truck that came to pick up the car ask if the car was drive-able to load on truck. When i crank it…he said that the rod. From the car was towed to Southern Motors Acura in Savannah. My dealership mechanic is Nalley Acura in Atlanta Ga. Since Nov 30th, i been in a rental out of pocket since Feb 25, 2024. Each time i speak with American Honda they tell me the parts are not available as of yet. This has been an expensive and frustrating process dealing with them and nothing seems to be heading in the positive direction. At this point i want a new engine. Reason being, the car has been sitting idle for months and the existing parts that’s not being in operation may no longer be of good use with any new parts. I work in Manufacturing as a manufacturing engineer. This happens in Aerospace all the time. Trying to install new part along with existing parts that haven’t been in use, may have corrosion, will eventually go bad due to shelf life and seasonal weather changes. Please assist me in this matter. My number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: ACURA
Mfg Campaign: 11577220
Notice Date: Mar 13, 2024
Recall Date: Mar 13, 2024
Honda (american Honda Motor Co.)
Campaign: 11571872 Other
Feb 14, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Manufacturer: ACURA
Mfg Campaign: 11571872
Notice Date: Feb 14, 2024
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11571872 Other
Feb 14, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle only responded as needed when the accelerator pedal was depressed with excessive force. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Manufacturer: ACURA
Mfg Campaign: 11571872
Notice Date: Feb 14, 2024
Recall Date: Feb 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11570565 Other
Feb 7, 2024
Defect Description:

ENGINE

Potential Consequences:

My car broke down on me in August of 2023 with a rod that connects to the engine being the issue. Now here we are 7 months later and I still am paying for a car that does not run. They won't inspect it to figure out if it's covered under the recall because there is no remedy for the recall. At this point, I have had to buy other cars while still paying on this one with no timeline of when to expect a fix.

Corrective Action:

My car broke down on me in August of 2023 with a rod that connects to the engine being the issue. Now here we are 7 months later and I still am paying for a car that does not run. They won't inspect it to figure out if it's covered under the recall because there is no remedy for the recall. At this point, I have had to buy other cars while still paying on this one with no timeline of when to expect a fix.

Additional Notes:

My car broke down on me in August of 2023 with a rod that connects to the engine being the issue. Now here we are 7 months later and I still am paying for a car that does not run. They won't inspect it to figure out if it's covered under the recall because there is no remedy for the recall. At this point, I have had to buy other cars while still paying on this one with no timeline of when to expect a fix.

Manufacturer: ACURA
Mfg Campaign: 11570565
Notice Date: Feb 7, 2024
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Campaign: 11564526 Other
Jan 10, 2024
Defect Description:

ENGINE

Potential Consequences:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Corrective Action:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Additional Notes:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Manufacturer: ACURA
Mfg Campaign: 11564526
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Honda (american Honda Motor Co.)
Campaign: 11564526 Other
Jan 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Corrective Action:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Additional Notes:

there has been a recall out for my vehicle since november 9th or so and i took my car in around the 19th of november because my car started making a loud knocking noise and i initially knew that it was from the recall and so i took it in on the 20th to have it inspected and so when i took it to get inspected and diagnosed to see what was going on.. acura carland told me it from my rod bearing but there was no fix available at the time and so the noise was terrible and i asked if it’s ok to drive on and the service manager hector hernandez told me it was fine just keep up with the old change and see what happens in january which i didn’t agree with and so a month goes by and im heading home from work my car keep making the knocking noise and it getting worse than ever and my vehicle is stalling on the road and i was just praying that it doesn’t blow on me or catch fire and so as soon as i am turning off the exit to pull over and get home my engine completely seized and left my car in neutral and start rolling with no engine response. my engine completely blew and wouldn’t crank and it finally stopped rolling. i had gotten it towed home and reached out to the manufacturer and dealer to see what happens now and so i was told to have it towed to the dealer to get a engine diagnosis done so my case could get started and once i got that done. i was referred that my engine needs to be replaced due to the rod bearing creating metal shavings to enter my engine and damaging it. once i sent over the documentation and photos to the manufacturer i was still told there’s nothing to be done till january forcing me to be without a vehicle for 2 1/2 months with no loaner or anything. i been fighting for a resolution and nobody has done anything but point fingers at the dealer and manufacturer when i just needed a resolution for the time being to get me through till there is a permanent solution and has me left stressed and forced to rely on public transportation in various condition

Manufacturer: ACURA
Mfg Campaign: 11564526
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Honda (american Honda Motor Co.)
Campaign: 11563014 Other
Jan 2, 2024
Defect Description:

ENGINE

Potential Consequences:

Car is red tagged on national recall site and Acura link having engine and fuel problems car shuts off I really need my car fixed asap

Corrective Action:

Car is red tagged on national recall site and Acura link having engine and fuel problems car shuts off I really need my car fixed asap

Additional Notes:

Car is red tagged on national recall site and Acura link having engine and fuel problems car shuts off I really need my car fixed asap

Manufacturer: ACURA
Mfg Campaign: 11563014
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

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