Complaints & Recalls
Official Safety Recalls - Important!
108 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
345 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back windshield spontaneously shattered
Corrective Action:
Back windshield spontaneously shattered
Additional Notes:
Back windshield spontaneously shattered
Mfg Campaign: 11447607
Recall Date: Jan 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car was parked in the garage ..woke up in the morning found my car back window glass shattered
Corrective Action:
Car was parked in the garage ..woke up in the morning found my car back window glass shattered
Additional Notes:
Car was parked in the garage ..woke up in the morning found my car back window glass shattered
Mfg Campaign: 11447614
Recall Date: Jan 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As normal I remote started my vehicle. Walked over to my vehicle opened my driver door and closed it normal.. all of a sudden my rear window shattered!
Corrective Action:
As normal I remote started my vehicle. Walked over to my vehicle opened my driver door and closed it normal.. all of a sudden my rear window shattered!
Additional Notes:
As normal I remote started my vehicle. Walked over to my vehicle opened my driver door and closed it normal.. all of a sudden my rear window shattered!
Mfg Campaign: 11447486
Recall Date: Jan 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When closing driver side door, rear window shattered and blew out.
Corrective Action:
When closing driver side door, rear window shattered and blew out.
Additional Notes:
When closing driver side door, rear window shattered and blew out.
Mfg Campaign: 11447414
Recall Date: Jan 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I opened my driver's side door and sat down when I heard a crack sound. I turned around and heard a louder crack sound and saw my back window was shattered. I called Acura twice and spoke to two different agents and both stated they never heard of this happening nor were there any bulletins about this being an issue. I called three Acura dealerships near me and all three stated they have never heard of this issue even though I've heard of this happening multiple times in my Acura owners group discussions. The last dealership I spoke with asked for me to drive it to them so they could see it. While driving there the glass just continued to drop inside my cargo trunk. The dealership is supposed to be checking with their district manager tomorrow but didn't sound optimistic. They did check with parts and the rearview glass is on backorder with no ETA and other Acura owners have been waiting months to get theirs replaced. I feel this is a much bigger issue and is a defect in the design of this model based on what I've heard and have now experienced firsthand.
Corrective Action:
I opened my driver's side door and sat down when I heard a crack sound. I turned around and heard a louder crack sound and saw my back window was shattered. I called Acura twice and spoke to two different agents and both stated they never heard of this happening nor were there any bulletins about this being an issue. I called three Acura dealerships near me and all three stated they have never heard of this issue even though I've heard of this happening multiple times in my Acura owners group discussions. The last dealership I spoke with asked for me to drive it to them so they could see it. While driving there the glass just continued to drop inside my cargo trunk. The dealership is supposed to be checking with their district manager tomorrow but didn't sound optimistic. They did check with parts and the rearview glass is on backorder with no ETA and other Acura owners have been waiting months to get theirs replaced. I feel this is a much bigger issue and is a defect in the design of this model based on what I've heard and have now experienced firsthand.
Additional Notes:
I opened my driver's side door and sat down when I heard a crack sound. I turned around and heard a louder crack sound and saw my back window was shattered. I called Acura twice and spoke to two different agents and both stated they never heard of this happening nor were there any bulletins about this being an issue. I called three Acura dealerships near me and all three stated they have never heard of this issue even though I've heard of this happening multiple times in my Acura owners group discussions. The last dealership I spoke with asked for me to drive it to them so they could see it. While driving there the glass just continued to drop inside my cargo trunk. The dealership is supposed to be checking with their district manager tomorrow but didn't sound optimistic. They did check with parts and the rearview glass is on backorder with no ETA and other Acura owners have been waiting months to get theirs replaced. I feel this is a much bigger issue and is a defect in the design of this model based on what I've heard and have now experienced firsthand.
Mfg Campaign: 11447429
Recall Date: Jan 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear windshield shattered while parked in my drive way. Vehicle was not being driven. I have read several reports of this happening to other Acura rdx. I have contacted the dealership and Acura who have both told me I need to pay out of pocket to get this fixed. This is an Acura problem and Acura was unable to help. I should not be responsible for getting this fixed as vehicle was in driveway when this happened. I have been without a vehicle since this happened on 12/24. I'm very unsatisfied with Acura.
Corrective Action:
Rear windshield shattered while parked in my drive way. Vehicle was not being driven. I have read several reports of this happening to other Acura rdx. I have contacted the dealership and Acura who have both told me I need to pay out of pocket to get this fixed. This is an Acura problem and Acura was unable to help. I should not be responsible for getting this fixed as vehicle was in driveway when this happened. I have been without a vehicle since this happened on 12/24. I'm very unsatisfied with Acura.
Additional Notes:
Rear windshield shattered while parked in my drive way. Vehicle was not being driven. I have read several reports of this happening to other Acura rdx. I have contacted the dealership and Acura who have both told me I need to pay out of pocket to get this fixed. This is an Acura problem and Acura was unable to help. I should not be responsible for getting this fixed as vehicle was in driveway when this happened. I have been without a vehicle since this happened on 12/24. I'm very unsatisfied with Acura.
Mfg Campaign: 11445399
Recall Date: Dec 29, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Corrective Action:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Additional Notes:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Mfg Campaign: 11442220
Recall Date: Dec 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Corrective Action:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Additional Notes:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Mfg Campaign: 11442220
Recall Date: Dec 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Corrective Action:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Additional Notes:
11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out
Mfg Campaign: 11442220
Recall Date: Dec 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Corrective Action:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Additional Notes:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Mfg Campaign: 11439887
Recall Date: Nov 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Corrective Action:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Additional Notes:
Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...
Mfg Campaign: 11439887
Recall Date: Nov 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Pulled out to pass and when I tried to accelerate, the engine basically died. It didn't turn off, but dropped to limp mode and the check engine light started flashing. Engine stayed in limp mode until being turned off and on again. In limp mode, car would not even go 10 mhp on even a slight uphill incline. Doubt it would have made it up more of a hill. This could be a huge safety problem if there had been more traffic. Acura is aware of the problem and says it is a design flaw with the turbo intercooler, but they don't have parts to fix it. They said pulling over and turning the car off for a minute and restarting it should fix the problem, which it did for me, but that isn't always safe to do. Acura also said it is out of warranty and I will have to pay for the repair out of pocket. Owners need to be aware their car could die unexpectedly when trying to accelerate and what to do to correct it, and Acura/Honda needs to recall and repair this!
Corrective Action:
Pulled out to pass and when I tried to accelerate, the engine basically died. It didn't turn off, but dropped to limp mode and the check engine light started flashing. Engine stayed in limp mode until being turned off and on again. In limp mode, car would not even go 10 mhp on even a slight uphill incline. Doubt it would have made it up more of a hill. This could be a huge safety problem if there had been more traffic. Acura is aware of the problem and says it is a design flaw with the turbo intercooler, but they don't have parts to fix it. They said pulling over and turning the car off for a minute and restarting it should fix the problem, which it did for me, but that isn't always safe to do. Acura also said it is out of warranty and I will have to pay for the repair out of pocket. Owners need to be aware their car could die unexpectedly when trying to accelerate and what to do to correct it, and Acura/Honda needs to recall and repair this!
Additional Notes:
Pulled out to pass and when I tried to accelerate, the engine basically died. It didn't turn off, but dropped to limp mode and the check engine light started flashing. Engine stayed in limp mode until being turned off and on again. In limp mode, car would not even go 10 mhp on even a slight uphill incline. Doubt it would have made it up more of a hill. This could be a huge safety problem if there had been more traffic. Acura is aware of the problem and says it is a design flaw with the turbo intercooler, but they don't have parts to fix it. They said pulling over and turning the car off for a minute and restarting it should fix the problem, which it did for me, but that isn't always safe to do. Acura also said it is out of warranty and I will have to pay for the repair out of pocket. Owners need to be aware their car could die unexpectedly when trying to accelerate and what to do to correct it, and Acura/Honda needs to recall and repair this!
Mfg Campaign: 11437457
Recall Date: Oct 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This car has 21,000 miles, while accelerating the car lost power and the engine light came on, almost caused a severe crash with semi truck. There are numerous articles post about this exact same problem with 2019 and 2020 Acura RDX and some information indicates it was due to solvents used in the manufacturing process of the in tank fuel pumps. It is more pronounce in warmer climates and rain. Acura needs to issue a recall before people get killed from this deficiency in their product.
Corrective Action:
This car has 21,000 miles, while accelerating the car lost power and the engine light came on, almost caused a severe crash with semi truck. There are numerous articles post about this exact same problem with 2019 and 2020 Acura RDX and some information indicates it was due to solvents used in the manufacturing process of the in tank fuel pumps. It is more pronounce in warmer climates and rain. Acura needs to issue a recall before people get killed from this deficiency in their product.
Additional Notes:
This car has 21,000 miles, while accelerating the car lost power and the engine light came on, almost caused a severe crash with semi truck. There are numerous articles post about this exact same problem with 2019 and 2020 Acura RDX and some information indicates it was due to solvents used in the manufacturing process of the in tank fuel pumps. It is more pronounce in warmer climates and rain. Acura needs to issue a recall before people get killed from this deficiency in their product.
Mfg Campaign: 11430220
Recall Date: Aug 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, I do not understand why this vehicle has not been recalled. It needs to be recalled as soon as possible before a life is involved. By the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again! I am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!! No crash.....yet!
Corrective Action:
When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, I do not understand why this vehicle has not been recalled. It needs to be recalled as soon as possible before a life is involved. By the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again! I am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!! No crash.....yet!
Additional Notes:
When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, I do not understand why this vehicle has not been recalled. It needs to be recalled as soon as possible before a life is involved. By the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again! I am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!! No crash.....yet!
Mfg Campaign: 11428094
Recall Date: Aug 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Corrective Action:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Additional Notes:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Mfg Campaign: 11427232
Recall Date: Jul 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Corrective Action:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Additional Notes:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Mfg Campaign: 11427232
Recall Date: Jul 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Corrective Action:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Additional Notes:
The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.
Mfg Campaign: 11427232
Recall Date: Jul 30, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When this RDX’s weight distribution shifts/flexes from turning out of a driveway or any parking entrance with an incline/decline the panoramic moonroof makes a popping sound across the rear of the moonroof. This occurs from both rear corners of the moonroof. The moonroof frame may be knocking around the body of the car due to lack of insulation or the moonroof frame not fitting properly. The problem appears to be fairly widespread with some owners on the Acura Forum site, Acurazine, claiming the popping actually shattered the moonroof glass while driving. The popping sound that I experience daily, combined with the countless similar complaints is what has prompted me to file this complaint. https://acurazine.com/forums/third-generation-rdx-2019-454/panoramic-sunroof-popping-982149/ Hopefully this can lead to an investigation and recall. Thank you.
Corrective Action:
When this RDX’s weight distribution shifts/flexes from turning out of a driveway or any parking entrance with an incline/decline the panoramic moonroof makes a popping sound across the rear of the moonroof. This occurs from both rear corners of the moonroof. The moonroof frame may be knocking around the body of the car due to lack of insulation or the moonroof frame not fitting properly. The problem appears to be fairly widespread with some owners on the Acura Forum site, Acurazine, claiming the popping actually shattered the moonroof glass while driving. The popping sound that I experience daily, combined with the countless similar complaints is what has prompted me to file this complaint. https://acurazine.com/forums/third-generation-rdx-2019-454/panoramic-sunroof-popping-982149/ Hopefully this can lead to an investigation and recall. Thank you.
Additional Notes:
When this RDX’s weight distribution shifts/flexes from turning out of a driveway or any parking entrance with an incline/decline the panoramic moonroof makes a popping sound across the rear of the moonroof. This occurs from both rear corners of the moonroof. The moonroof frame may be knocking around the body of the car due to lack of insulation or the moonroof frame not fitting properly. The problem appears to be fairly widespread with some owners on the Acura Forum site, Acurazine, claiming the popping actually shattered the moonroof glass while driving. The popping sound that I experience daily, combined with the countless similar complaints is what has prompted me to file this complaint. https://acurazine.com/forums/third-generation-rdx-2019-454/panoramic-sunroof-popping-982149/ Hopefully this can lead to an investigation and recall. Thank you.
Mfg Campaign: 11424270
Recall Date: Jul 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving 40 MPH in heavy rain, had to accelerate quickly while changing lanes, engine when into derate. Check engine flashing, loss of power, engaged 4 way flasher, went 25mph to interstate exit.
Corrective Action:
Driving 40 MPH in heavy rain, had to accelerate quickly while changing lanes, engine when into derate. Check engine flashing, loss of power, engaged 4 way flasher, went 25mph to interstate exit.
Additional Notes:
Driving 40 MPH in heavy rain, had to accelerate quickly while changing lanes, engine when into derate. Check engine flashing, loss of power, engaged 4 way flasher, went 25mph to interstate exit.
Mfg Campaign: 11424098
Recall Date: Jul 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was on a three hour drive in the rain and around the 2.5 hour mark I attempted to overtake a vehicle by rapidly accelerating. The vehicle had a complete loss of power and the check engine light illuminated. The car would not accelerate however the engine was running. I had to get to the shoulder across multiple lanes without engine power. The vehicle would only drive at idle speed until I powered the vehicle down and restarted at which time normal operation resumed and the check engine light was no longer illuminated. This is the second time this has occurred on a lengthy drive in the rain both times when attempting to overtake another vehicle. The latest occurrence was on April 10th 2021. The Acura dealership was unable to replicate or find any error codes in the ECU and directed me to corporate Acura to file a case. There's been no traction with that case and the vehicle remains unsafe to operate in the rain.
Corrective Action:
I was on a three hour drive in the rain and around the 2.5 hour mark I attempted to overtake a vehicle by rapidly accelerating. The vehicle had a complete loss of power and the check engine light illuminated. The car would not accelerate however the engine was running. I had to get to the shoulder across multiple lanes without engine power. The vehicle would only drive at idle speed until I powered the vehicle down and restarted at which time normal operation resumed and the check engine light was no longer illuminated. This is the second time this has occurred on a lengthy drive in the rain both times when attempting to overtake another vehicle. The latest occurrence was on April 10th 2021. The Acura dealership was unable to replicate or find any error codes in the ECU and directed me to corporate Acura to file a case. There's been no traction with that case and the vehicle remains unsafe to operate in the rain.
Additional Notes:
I was on a three hour drive in the rain and around the 2.5 hour mark I attempted to overtake a vehicle by rapidly accelerating. The vehicle had a complete loss of power and the check engine light illuminated. The car would not accelerate however the engine was running. I had to get to the shoulder across multiple lanes without engine power. The vehicle would only drive at idle speed until I powered the vehicle down and restarted at which time normal operation resumed and the check engine light was no longer illuminated. This is the second time this has occurred on a lengthy drive in the rain both times when attempting to overtake another vehicle. The latest occurrence was on April 10th 2021. The Acura dealership was unable to replicate or find any error codes in the ECU and directed me to corporate Acura to file a case. There's been no traction with that case and the vehicle remains unsafe to operate in the rain.
Mfg Campaign: 11421972
Recall Date: Jun 23, 2021
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