Complaints & Recalls
Official Safety Recalls - Important!
108 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
345 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It was raining and I was accelerating hard to pass a slow vehicle when the engine malfunction light started blinking and I lost power and could no longer accelerate. I had to pull over into an empty driveway. Had I not been able to pull over into a driveway, I would have been stuck on a 2 lane road with a 55 mph speed limit and no way to get the car completely off the road, endangering myself, any passengers, and others traveling the road. The car has only 28,000 miles on it and is at the dealership right now being inspected. The only warning light turned on when the problem started, blinked a few times, and then turned itself off, but I still had no acceleration and could not get the car above 10 mph.
Corrective Action:
It was raining and I was accelerating hard to pass a slow vehicle when the engine malfunction light started blinking and I lost power and could no longer accelerate. I had to pull over into an empty driveway. Had I not been able to pull over into a driveway, I would have been stuck on a 2 lane road with a 55 mph speed limit and no way to get the car completely off the road, endangering myself, any passengers, and others traveling the road. The car has only 28,000 miles on it and is at the dealership right now being inspected. The only warning light turned on when the problem started, blinked a few times, and then turned itself off, but I still had no acceleration and could not get the car above 10 mph.
Additional Notes:
It was raining and I was accelerating hard to pass a slow vehicle when the engine malfunction light started blinking and I lost power and could no longer accelerate. I had to pull over into an empty driveway. Had I not been able to pull over into a driveway, I would have been stuck on a 2 lane road with a 55 mph speed limit and no way to get the car completely off the road, endangering myself, any passengers, and others traveling the road. The car has only 28,000 miles on it and is at the dealership right now being inspected. The only warning light turned on when the problem started, blinked a few times, and then turned itself off, but I still had no acceleration and could not get the car above 10 mph.
Mfg Campaign: 11464783
Recall Date: May 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Got into the RDX, closed the driver door and rear glass shattered. Called Dealership and spoke with salesman and service manager and both said they never heard of this before. Reading online this has happened several times. Acura in Canada has acknowledged that this is a defect and repairs are done under warranty. What can be done in USA?
Corrective Action:
Got into the RDX, closed the driver door and rear glass shattered. Called Dealership and spoke with salesman and service manager and both said they never heard of this before. Reading online this has happened several times. Acura in Canada has acknowledged that this is a defect and repairs are done under warranty. What can be done in USA?
Additional Notes:
Got into the RDX, closed the driver door and rear glass shattered. Called Dealership and spoke with salesman and service manager and both said they never heard of this before. Reading online this has happened several times. Acura in Canada has acknowledged that this is a defect and repairs are done under warranty. What can be done in USA?
Mfg Campaign: 11462859
Recall Date: Apr 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Corrective Action:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Additional Notes:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Mfg Campaign: 11459259
Recall Date: Apr 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Corrective Action:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Additional Notes:
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Mfg Campaign: 11459259
Recall Date: Apr 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Acura RDX. The contact stated while driving at 70 MPH in the rain, the vehicle upshifted and downshifted independently. The check engine warning illuminated. The vehicle continued to downshift. The accelerator pedal was depressed however, the vehicle failed to respond, and the vehicle continued to decelerate. The contact veered to the side of the roadway and parked the vehicle. The contact then turned off the vehicle for 30 seconds. The contact stated that as he restarted the vehicle, the check engine warning light was no longer illuminated. The vehicle then operated as needed while driving. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2020 Acura RDX. The contact stated while driving at 70 MPH in the rain, the vehicle upshifted and downshifted independently. The check engine warning illuminated. The vehicle continued to downshift. The accelerator pedal was depressed however, the vehicle failed to respond, and the vehicle continued to decelerate. The contact veered to the side of the roadway and parked the vehicle. The contact then turned off the vehicle for 30 seconds. The contact stated that as he restarted the vehicle, the check engine warning light was no longer illuminated. The vehicle then operated as needed while driving. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2020 Acura RDX. The contact stated while driving at 70 MPH in the rain, the vehicle upshifted and downshifted independently. The check engine warning illuminated. The vehicle continued to downshift. The accelerator pedal was depressed however, the vehicle failed to respond, and the vehicle continued to decelerate. The contact veered to the side of the roadway and parked the vehicle. The contact then turned off the vehicle for 30 seconds. The contact stated that as he restarted the vehicle, the check engine warning light was no longer illuminated. The vehicle then operated as needed while driving. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11458718
Recall Date: Mar 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is a 2020 Acura RDX Advance, with 12,600 miles and was purchased new 17 months previously. On March 4, 2022 the MOONROOF EXPLODED. While driving I heard a "pop" from above my head. Fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. Vehicle was taken immediately to the Acura dealer for inspection. They took pictures (not available to me) and submitted to Acura corporate. After waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. I submitted claim to my insurance and the roof has been repaired. The moonroof explosion happened suddenly and unexpectedly, no object hit the roof.
Corrective Action:
The vehicle is a 2020 Acura RDX Advance, with 12,600 miles and was purchased new 17 months previously. On March 4, 2022 the MOONROOF EXPLODED. While driving I heard a "pop" from above my head. Fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. Vehicle was taken immediately to the Acura dealer for inspection. They took pictures (not available to me) and submitted to Acura corporate. After waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. I submitted claim to my insurance and the roof has been repaired. The moonroof explosion happened suddenly and unexpectedly, no object hit the roof.
Additional Notes:
The vehicle is a 2020 Acura RDX Advance, with 12,600 miles and was purchased new 17 months previously. On March 4, 2022 the MOONROOF EXPLODED. While driving I heard a "pop" from above my head. Fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. Vehicle was taken immediately to the Acura dealer for inspection. They took pictures (not available to me) and submitted to Acura corporate. After waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. I submitted claim to my insurance and the roof has been repaired. The moonroof explosion happened suddenly and unexpectedly, no object hit the roof.
Mfg Campaign: 11458506
Recall Date: Mar 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Corrective Action:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Additional Notes:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Mfg Campaign: 11456476
Recall Date: Mar 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Corrective Action:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Additional Notes:
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Mfg Campaign: 11456476
Recall Date: Mar 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, she approached the rear of the vehicle to open the hatch and noticed that the edges of the rear window was crumbling. The contact stated that upon opening the hatch, the middle of the hatch window cracked and the pieces fell inside the trunk. The vehicle was towed to the dealer, who informed the contact that they could not determine that the failure was a Manufacturer’s defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless the dealer determined that it was a Manufacturer’s defect. A case was opened. The failure mileage was approximately 22,908.
Corrective Action:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, she approached the rear of the vehicle to open the hatch and noticed that the edges of the rear window was crumbling. The contact stated that upon opening the hatch, the middle of the hatch window cracked and the pieces fell inside the trunk. The vehicle was towed to the dealer, who informed the contact that they could not determine that the failure was a Manufacturer’s defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless the dealer determined that it was a Manufacturer’s defect. A case was opened. The failure mileage was approximately 22,908.
Additional Notes:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, she approached the rear of the vehicle to open the hatch and noticed that the edges of the rear window was crumbling. The contact stated that upon opening the hatch, the middle of the hatch window cracked and the pieces fell inside the trunk. The vehicle was towed to the dealer, who informed the contact that they could not determine that the failure was a Manufacturer’s defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless the dealer determined that it was a Manufacturer’s defect. A case was opened. The failure mileage was approximately 22,908.
Mfg Campaign: 11455536
Recall Date: Mar 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Corrective Action:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Additional Notes:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Mfg Campaign: 11455407
Recall Date: Mar 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Corrective Action:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Additional Notes:
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Mfg Campaign: 11455407
Recall Date: Mar 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.
Mfg Campaign: 11454896
Recall Date: Mar 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Feb 14, the back window exploded and shattered on its own, additional the fron windshield was cracked from one side to the next. I came out of my office to find a hole in the back window, shattered glass every where . No one was in or around the vehicle, no vandalism or impact occured to the car. Now the remaining pieces of shattered glass are in the door which could not be removed. This is the 1st car I have ever had to have this type of issue. I have been a loyal Honda car owner for over 15 years. I lease this car in Sept 2021, I'm not sure why the window would be exploding on its own.
Corrective Action:
On Feb 14, the back window exploded and shattered on its own, additional the fron windshield was cracked from one side to the next. I came out of my office to find a hole in the back window, shattered glass every where . No one was in or around the vehicle, no vandalism or impact occured to the car. Now the remaining pieces of shattered glass are in the door which could not be removed. This is the 1st car I have ever had to have this type of issue. I have been a loyal Honda car owner for over 15 years. I lease this car in Sept 2021, I'm not sure why the window would be exploding on its own.
Additional Notes:
On Feb 14, the back window exploded and shattered on its own, additional the fron windshield was cracked from one side to the next. I came out of my office to find a hole in the back window, shattered glass every where . No one was in or around the vehicle, no vandalism or impact occured to the car. Now the remaining pieces of shattered glass are in the door which could not be removed. This is the 1st car I have ever had to have this type of issue. I have been a loyal Honda car owner for over 15 years. I lease this car in Sept 2021, I'm not sure why the window would be exploding on its own.
Mfg Campaign: 11453340
Recall Date: Feb 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I got in my vehicle, closed the driver door and heard a loud "pop" followed by the sound of glass falling. Turned around and saw a giant hole in the middle of my rear windshield. Got out to investigate and noticed the rear window was completely shattered all the way to the edges of the glass. There are multiple reports of this happening and yet Acura USA refuses to acknowledge it. Instead, forcing us to file an insurance claim when in fact this is faulty glass, and should be covered by Acura. It's 2022, a simple google search will show how common this issue has become. Acura needs to be held accountable and something needs to be done about this immediately.
Corrective Action:
I got in my vehicle, closed the driver door and heard a loud "pop" followed by the sound of glass falling. Turned around and saw a giant hole in the middle of my rear windshield. Got out to investigate and noticed the rear window was completely shattered all the way to the edges of the glass. There are multiple reports of this happening and yet Acura USA refuses to acknowledge it. Instead, forcing us to file an insurance claim when in fact this is faulty glass, and should be covered by Acura. It's 2022, a simple google search will show how common this issue has become. Acura needs to be held accountable and something needs to be done about this immediately.
Additional Notes:
I got in my vehicle, closed the driver door and heard a loud "pop" followed by the sound of glass falling. Turned around and saw a giant hole in the middle of my rear windshield. Got out to investigate and noticed the rear window was completely shattered all the way to the edges of the glass. There are multiple reports of this happening and yet Acura USA refuses to acknowledge it. Instead, forcing us to file an insurance claim when in fact this is faulty glass, and should be covered by Acura. It's 2022, a simple google search will show how common this issue has become. Acura needs to be held accountable and something needs to be done about this immediately.
Mfg Campaign: 11451772
Recall Date: Feb 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear windshield spontaneously shattered while car was idle. Seems to be a common issue especially in the cold. Outside temp was about 20F when it happened.
Corrective Action:
Rear windshield spontaneously shattered while car was idle. Seems to be a common issue especially in the cold. Outside temp was about 20F when it happened.
Additional Notes:
Rear windshield spontaneously shattered while car was idle. Seems to be a common issue especially in the cold. Outside temp was about 20F when it happened.
Mfg Campaign: 11451524
Recall Date: Feb 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Reported problem of rear tail gate making loud popping noises First reported at 4454 miles Current reading 21470 miles Gunshot popping noises continue when tailgate opens. Contacted dealer and Acura with ticket numbers Unresolved with incessant diagnosis and false assurances
Corrective Action:
Reported problem of rear tail gate making loud popping noises First reported at 4454 miles Current reading 21470 miles Gunshot popping noises continue when tailgate opens. Contacted dealer and Acura with ticket numbers Unresolved with incessant diagnosis and false assurances
Additional Notes:
Reported problem of rear tail gate making loud popping noises First reported at 4454 miles Current reading 21470 miles Gunshot popping noises continue when tailgate opens. Contacted dealer and Acura with ticket numbers Unresolved with incessant diagnosis and false assurances
Mfg Campaign: 11451070
Recall Date: Feb 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the date of the incident, I remotely started my car from the office before leaving for the day. I got into my vehicle shut the door, started the vehicle (push start), and heard a loud sound that sounded like a gunshot and something shattering. I looked around my surroundings and noticed my rearview window was shattered. The rear window had a large hole slightly just above the rear wiper. I immediately went back into the office to tell one of my co-workers what occurred. My co-worker assisted me with cleaning up the glass and securing the window to get home safely. After arriving home, I called to report the incident to my insurance company and was advised to follow-up the next morning. Later that night I discovered this has been occurring with multiple Acura RDX vehicles in the US and Canada. The next morning I immediately called Rosenthal Acura to report the incident to my service advisor. I asked him if Acura was aware of this occurring with other vehicles. I was told he was aware this occurred with another vehicle but, I was told the corporate office has not made the dealership aware of this occurring with any other vehicles. As a result, it was suggested that I report the incident to my insurance provider. This appears to be an issue with multiple 2019-2021 Acura RDX drivers in the US and Canada. The Canadians appear to be acknowledging the issue and fixing the vehicles. The US needs to protect the consumers and immediately recall and inspect these vehicles. Some drivers are reporting this incident occurring on multiple occasions. I am grateful this did not happen while I was driving home. The idea of glass shattering while driving could be dangerous for the driver, passengers, and others on the highway. This is a safety problem that needs to be immediately addressed.
Corrective Action:
On the date of the incident, I remotely started my car from the office before leaving for the day. I got into my vehicle shut the door, started the vehicle (push start), and heard a loud sound that sounded like a gunshot and something shattering. I looked around my surroundings and noticed my rearview window was shattered. The rear window had a large hole slightly just above the rear wiper. I immediately went back into the office to tell one of my co-workers what occurred. My co-worker assisted me with cleaning up the glass and securing the window to get home safely. After arriving home, I called to report the incident to my insurance company and was advised to follow-up the next morning. Later that night I discovered this has been occurring with multiple Acura RDX vehicles in the US and Canada. The next morning I immediately called Rosenthal Acura to report the incident to my service advisor. I asked him if Acura was aware of this occurring with other vehicles. I was told he was aware this occurred with another vehicle but, I was told the corporate office has not made the dealership aware of this occurring with any other vehicles. As a result, it was suggested that I report the incident to my insurance provider. This appears to be an issue with multiple 2019-2021 Acura RDX drivers in the US and Canada. The Canadians appear to be acknowledging the issue and fixing the vehicles. The US needs to protect the consumers and immediately recall and inspect these vehicles. Some drivers are reporting this incident occurring on multiple occasions. I am grateful this did not happen while I was driving home. The idea of glass shattering while driving could be dangerous for the driver, passengers, and others on the highway. This is a safety problem that needs to be immediately addressed.
Additional Notes:
On the date of the incident, I remotely started my car from the office before leaving for the day. I got into my vehicle shut the door, started the vehicle (push start), and heard a loud sound that sounded like a gunshot and something shattering. I looked around my surroundings and noticed my rearview window was shattered. The rear window had a large hole slightly just above the rear wiper. I immediately went back into the office to tell one of my co-workers what occurred. My co-worker assisted me with cleaning up the glass and securing the window to get home safely. After arriving home, I called to report the incident to my insurance company and was advised to follow-up the next morning. Later that night I discovered this has been occurring with multiple Acura RDX vehicles in the US and Canada. The next morning I immediately called Rosenthal Acura to report the incident to my service advisor. I asked him if Acura was aware of this occurring with other vehicles. I was told he was aware this occurred with another vehicle but, I was told the corporate office has not made the dealership aware of this occurring with any other vehicles. As a result, it was suggested that I report the incident to my insurance provider. This appears to be an issue with multiple 2019-2021 Acura RDX drivers in the US and Canada. The Canadians appear to be acknowledging the issue and fixing the vehicles. The US needs to protect the consumers and immediately recall and inspect these vehicles. Some drivers are reporting this incident occurring on multiple occasions. I am grateful this did not happen while I was driving home. The idea of glass shattering while driving could be dangerous for the driver, passengers, and others on the highway. This is a safety problem that needs to be immediately addressed.
Mfg Campaign: 11450222
Recall Date: Feb 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Opened my Acura RDX car door, sat down, closed the door - and then my rear windshield shattered and collapsed into my trunk. I knew of no damage to it - the car is a 2020, relatively new - This incident caught me my complete surprise. Searched on internet, and see similar complaints from other Acura owners about exploding rear windshields after closing driver side door.
Corrective Action:
Opened my Acura RDX car door, sat down, closed the door - and then my rear windshield shattered and collapsed into my trunk. I knew of no damage to it - the car is a 2020, relatively new - This incident caught me my complete surprise. Searched on internet, and see similar complaints from other Acura owners about exploding rear windshields after closing driver side door.
Additional Notes:
Opened my Acura RDX car door, sat down, closed the door - and then my rear windshield shattered and collapsed into my trunk. I knew of no damage to it - the car is a 2020, relatively new - This incident caught me my complete surprise. Searched on internet, and see similar complaints from other Acura owners about exploding rear windshields after closing driver side door.
Mfg Campaign: 11450324
Recall Date: Feb 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered…all the edges with a strange crack and the glass appeared shattered…ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.
Corrective Action:
Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered…all the edges with a strange crack and the glass appeared shattered…ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.
Additional Notes:
Back windshields have been spontaneously shattering. Sitting in my car parked for 20 minutes waiting for my son and the back window shattered…all the edges with a strange crack and the glass appeared shattered…ran my hand across it and cut my finger. People that came over to the car had me lift the hatch and the center of the window fell in. I joined an RDX owner Facebook page and it seems like this is happening to a lot of people.
Mfg Campaign: 11447941
Recall Date: Jan 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window spontaneously exploded while opening my door to enter. There are no replacement glass available from Acura, I am forced to drive with plastic and duct tape covering my rear window. Acura denies there is a problem/ that hey are at fault. The are currently daily posts on the 3rd Gen Acura RDX Facebook group of owners rear window spontaneously exploding. This has been a know issue with owners since 2019, however the frequency of the rear glass exploding has increased dramatically.
Corrective Action:
Rear window spontaneously exploded while opening my door to enter. There are no replacement glass available from Acura, I am forced to drive with plastic and duct tape covering my rear window. Acura denies there is a problem/ that hey are at fault. The are currently daily posts on the 3rd Gen Acura RDX Facebook group of owners rear window spontaneously exploding. This has been a know issue with owners since 2019, however the frequency of the rear glass exploding has increased dramatically.
Additional Notes:
Rear window spontaneously exploded while opening my door to enter. There are no replacement glass available from Acura, I am forced to drive with plastic and duct tape covering my rear window. Acura denies there is a problem/ that hey are at fault. The are currently daily posts on the 3rd Gen Acura RDX Facebook group of owners rear window spontaneously exploding. This has been a know issue with owners since 2019, however the frequency of the rear glass exploding has increased dramatically.
Mfg Campaign: 11447734
Recall Date: Jan 17, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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